Owner`s manual

19
Caution! At no time should liquid cleaners be applied directly
to the amplifier, as direct application of liquids may result in
damage to electronic components within the unit.
TROUBLESHOOTING
In general, refer any service problems to your VIOLA dealer. Before
contacting your dealer, however, check to see if the problem is listed
here. If it is, try the suggested solutions. If none of these solves the
problem, contact your VIOLA dealer.
1. No sound and the LED is not lit? Check the following:
The amplifier is not plugged into the AC mains, or the AC mains
are down (circuit breaker, fuse).
A power loss had occurred, requiring restart.
The front panel AC mains switch is in the off position.
One or more fuse is blown in your amplifier (contact your VIOLA
dealer: no user-serviceable components inside).
2. No sound and the LED is lit? Check the following:
Check your wiring; the amplifier is on and operational, but signal
is not getting through.
Check that the preamplifier and the source are on.
Check the volume control to be sure that it is set high enough to
hear.
3. The amplifier keeps shutting off?
Disconnect both the input signal and speaker cable from the
amplifier and try restarting the amplifier. If the amplifier comes on
(LED on), something is wrong with either the input (e.g., DCO from
the preamp) or the output (e.g., shorted speaker wires). Turn off,
reconnect only the speakers, and try again. If everything is okay,
turn off and connect only the preamp. You should be able to isolate
the source of the problem.
OBTAINING SERVICE
We take great pride in our dealers. Experience, dedication, and
integrity make these professionals ideally suited to assist with our
customers' service needs.