Owner’s Manual Model: D4 Premium, E4, F4 + Models: D4+, E4+, F4+, E4-50+, F4-50+ Validated Models: E4-V, F4-V D4-V+, E4-V+, F4-V+ Powered by 425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only) t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.
Congratulations on the purchase of your ultraviolet (UV) water disinfection system! This system uses the most advanced UV technology on the market and is designed to provide you with years of trouble free operation with minimal maintenance required to protect your drinking water from microbiological contaminants. To ensure ongoing disinfection of your water, UV lamps need to be replaced annually with VIQUA factory-supplied replacements.
Safety Information Section 1 Safety Information These are the original instructions. Please read this entire manual before operating this equipment. Pay attention to all danger, warning, and caution statements in this manual. Failure to do so could result in serious personal injury or damage to the equipment. Make sure that the protection provided by this equipment is not impaired. Do not use or install this equipment in any manner other than that specified in the installation manual. 1.
Safety Information WA R N I N G • During extended periods of no water flow, the water in your chamber can become very hot (Approx. 60 °C) and potentially lead to scalding. It is recommended to run your water until this hot water has been purged from your chamber. Do not allow water to contact your skin during this time. To eliminate this condition, a temperature management valve can be installed at the outlet of your UV system.
General Information Section 2 General Information 5 6 4 15 3 14 13 2 7 8 12 9 1 11 10 Figure 1 Model Components Item Description 1 Controller mounting bracket 2 Lamp Connector Part Number - UV Systems Used for all models Used for all models 602636 (120V) Used for 120V models 3 Power cord 602637 (230V) Used for 230V models 4 Controller (includes controller mounting bracket) 650733R-001 Used for all models 5 Junction box (optional) 650705 Used for all models 602805 D4 Premiu
General Information Item Description Solenoid valve kit (optional) (includes junction box) 13 14 CoolTouch valve (optional) 15 O-ring Part Number UV Systems 650717-001 D4 Premium, D4+ (3/4”) 650717-002 E4, E4+, E4-V, E4-V+, F4, F4+, F4-V, F4-V+, E4-50+, F4-50+ 650537 D4 Premium, D4+, D4-V+ (3/4”) 650538 E4, E4+, E4-V, E4-V+, F4+ (1") F4-V (1"), F4-V+ (1"), E4-50+, F4-50+ 002045 Used for all models * For -V models, optional for all other models To find out what model you have, look at the
General Information 2.1 Dimensions and Layout OUTLET A Clearance for lamp removal B D L 15 48” ( 122cm ) 14 1 4 C 11 13 10 9 12 8 To Drain L 16 7 14 Ø 3 4 INLET 1 2 5 6 Figure 3 System - Dimension and Layouts Item Description Function 1 Sample valve Allows for sampling of raw water. 2 Shut-off valve Required to allow maintenance of pre-treatment equipment.
Installation Item Description 15 Controller 16 Power source Function Powers and controls the UV lamp and other devices. Provides human interface, displaying system status information and allowing control inputs (such as muting the audible alarm). Provides power to the controller. For safety reasons the outlet must be protected by a Ground Fault Circuit Interrupter (GFCI). Note: To protect the controller, a UL1449 certified (or equivalent) transient voltage surge suppressor is required.
Installation Procedure: 1 • Screw chamber clamp(s) to the wall (#10 screws recommended.) 5 • Insert chamber and tighten clamp(s). • Make all necessary plumbing connections. Refer to Section 2.1. 6 Note: Outlet must be protected by a Ground Fault Circuit Interrupter (GFCI). 9 3 2 2 7 • Connect power cord to controller. • DO NOT connect the power cord to the GFCI outlet at this time. 10 • Mount controller mounting bracket to wall using four #8 screws (not provided).
Installation 13 • Connect power. • Open all faucets and turn on water supply. Inspect for any leaks. Note: Outlet must be protected by a Ground Fault Circuit Interrupter (GFCI). 3.2 Disinfection Procedure UV disinfection is a physical disinfection process and does not add any potentially harmful chemicals to the water.
Installation 5 BLEACH 8 7 6 Household 5.25% Bleach Solution 1 2 x2 30 mins 0 15 45 30 • Remove cartridge(s) and pour 2 cups of household bleach solution into the sump housing(s). • Reinstall sump only to filter head. • Turn on water supply. • Allow water to fill the chamber. Note: DO NOT use Hydrogen Peroxide. 9 11 10 1 • Press the pressure button to release the pressure. • With all faucets closed, remove sump housing(s) using sump wrench.
Operation Section 4 Operation 4.
Operation Status Screens Description Display Function V ! Product Information Screen Product Information Model: F4+ Lamp/Sleeve Kit:602810-104 UV Lamp:602807 Quartz Sleeve:602734 UV Sensor:650703 Controller:650733R-001 Displays with Replacement part numbers: Scroll V • Model Status • UV Lamp/Sleeve Kit Info • Quartz Sleeve • UV Sensor • Controller Support Lamp Reset V abcplumbing Displays Dealer contact information: Scroll V • Dealer Logo Info • Name Support • Phone Number
Operation 4.3 Resetting the Lamp Life Timer back to 365 Days Description Display Function V Lamp life 30 Days Remaining End of Lamp Life Warning Scroll V Status Info www.viqua.com UV ! UV Level ! Lamp life 0 Days Indicates that your UV lamp is nearing the end of its operating life. Support Lamp Reset X Mute Change Lamp • Indicates that your UV Lamp has reached its end of operating life. • Alarm can be silenced for 7 days by pressing mute button.
Operation 4.4 List of All Alarms Description Display ! Function X Lamp Failure Mute 1. UV Lamp Ignition Fault/UV Lamp Run Fault. 2. Unplug UV system from main power supply. 3. Check for secure lamp connection 4. Restore power to UV system. Pressing the Mute button will silence the alarm for 24 hours and will display the troubleshooting guide. >> V ! Lamp Failure Alarm Lamp Failure Scroll V 1. UV Lamp Ignition Fault/UV Lamp Run Fault. 2. Unplug UV system from main power supply.
Operation Description Display Function V ! Scroll V Low UV Failure Status Low UV Failure Alarm Status Screen Info Press the Scroll button to access the replacement part numbers and Dealer contact information. Support For contact information select support screen ! X Controller Failure Mute Pressing the Mute button will silence the alarm for 24 hours and will display the troubleshooting guide. 1.Unplug UV system from main power supply 2.Allow 30 seconds for unit to fully power down. 3.
Operation Description Display ! Sensor Signal Failure Function X Mute 1. Sensor signal is outside of proper operating parameters. Pressing the Mute button will silence the alarm for 24 hours and will display the troubleshooting guide. 2. Replace UV sensor. 3. See Info screen for replacement part number. 4. See Support screen to order your new sensor. Sensor Signal Failure Alarm ! Sensor Signal Failure 1. Sensor signal is outside of proper operating parameters.
Operation 4.5 Model Selection For Replacement Controllers ONLY Determine the part number of your System below and find the associated MODEL for that system. When power is applied the new Controller will show the MODEL SELECTION Screen for 4 seconds. During this time press the Scroll button until the Model that represents your system is highlighted in RED. Press the Select button to select the model.
Operation 4.6 Dry Contact Connection Information The UVMax Controller is supplied with a Dry Contact Connection which allows connection to a remote device such as a Solenoid Valve or remote alarm indicator when a major alarm occurs with the UV system. 4.6.1 Alarm Descriptions The Dry Contact Output will inform you on the following Major Alarms: 1. Low UV Failure 2. Controller Failure 3. Lamp Failure 4.
Maintenance Section 5 Maintenance WA R N I N G • Always disconnect power before performing any work on the disinfection system. • Always shut-off water flow and release water pressure before servicing. • Regularly inspect your disinfection system to ensure that the power indicators are on and no alarms are present. • Replace the UV lamp annually (or biennially if seasonal home use) to ensure maximum disinfection.
Maintenance 5.2 Cleaning and Replacing Quartz Sleeve Note: Minerals in the water slowly form a coating on the quartz sleeve. This coating must be removed because it reduces the amount of UV light reaching the water, thereby reducing disinfection performance. If the sleeve can not be cleaned, it must be replaced. Prerequisites: • Shut off water supply and drain all lines. • Depressurize the unit. Place a small pail under the unit to catch any spills. • Remove the UV lamp. Refer to Section 5.1.
Troubleshooting Section 6 Troubleshooting Symptom No power GFCI or breaker repeatedly trips Leak at inlet or outlet Possible Cause Possible Solution GFCI and/or breaker tripped Reset GFCI and/or breaker Transient voltage surge suppressor (TVSS) damaged Replace TVSS Controller damaged Replace controller and use a TVSS Connection between lamp and lamp plug is wet Clean and dry lamp pins and lamp plug, check unit for leaks or condensation Short-circuit in the electrical assembly Replace control
Troubleshooting 6.
Specifications Section 7 Specifications Operating Parameters General (All Models) 50+ Models NSF Standard 55 Class B Models (-V) Maximum operating pressure 125 PSI (862 kPa) 125 PSI (862 kPa) 125 PSI (862 kPa) Minimum operating pressure 4 PSI (27.5 kPa) 4 PSI (27.5 kPa) 4 PSI (27.
Manufacturer’s Warranty Section 8 Manufacturer’s Warranty Our Commitment VIQUA is committed to ensuring your experience with our products and organization exceeds your expectations. We have manufactured your UV disinfection system to the highest quality standards and value you as our customer. Should you need any support, or have questions about your system, please contact our Technical Support team at 1.800.265.7246 or technicalsupport@viqua.com and we will be happy to assist you.
425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only) t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.
