Owner’s Manual Models: H, K Plus Models: H+, K+ PRO Models: PRO10, PRO20, PRO30, PRO50 Powered by 425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only) t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.com System Tested and Certified by NSF International against CSA B483.
Congratulations on the purchase of your ultraviolet (UV) water disinfection system! This system uses the most advanced UV technology on the market and is designed to provide you with years of trouble free operation with minimal maintenance required to protect your drinking water from microbiological contaminants. To ensure ongoing disinfection of your water, UV lamps need to be replaced annually with VIQUA factory-supplied replacements.
Safety Information Section 1 Safety Information These are the original instructions.Please read this entire manual before operating this equipment. Pay attention to all danger, warning, and caution statements in this manual. Failure to do so could result in serious personal injury or damage to the equipment. Make sure that the protection provided by this equipment is not impaired. DO NOT use or install this equipment in any manner other than that specified in the installation manual. 1.
Safety Information WA R N I N G • During extended periods of no water flow, the water in your chamber can become very hot (Approx. 60 °C) and potentially lead to scalding. It is recommended to run your water until this hot water has been purged from your chamber. Do not allow water to contact your skin during this time. To eliminate this condition, a temperature management valve can be installed at the outlet of your UV system.
General Information Section 2 General Information 1 14 2 3 13 4 7 5 12 11 6 10 7 8 9 Figure 1 System Components Item 1 2 3 Description Controller Top Bolt and Wireform Lamp Part Number UV Systems 650709-003 PRO10 650709-006 PRO20 650709-009 PRO30 660020-R PRO50 650709-005 H+ 660019-R K+ 650709-004 H 660018-R K 602916 & 602896 Used for all systems 602854 PRO10 602855 PRO20, H+, H 602856 PRO30/50, K+, K 602974 PRO10 602975 PRO20, H+, H 4 Sleeve 602976 PRO30/5
General Information 8 Bottom bolt (includes screw) 603053 Used for all systems 9 Sleeve Removal Tool 602988 Used for all systems 410982R-10 PRO10 410982R-20 PRO20 410982R-30 PRO30 10 Flow Meter Sensor (PRO models only) 11 Sensor 650580 PRO and Plus models 12 Plug - Basic models 13 Power cord 14 Lamp cord 602636 110V - Used for all systems 602637 220V - Used for all systems - Used for all systems 2.
General Information Allows water supply to be shut-off when proper disinfection cannot be assured. Note: If the ground from your electrical panel is tied to your copper water lines, and you are using a Plastic Body solenoid valve, installation of an approved ground strap is required. This ground strap will maintain continuity between the lines that have been cut to install the solenoid. Check your local electrical code for the correct clamp and cable size.
Installation Section 3 Installation 3.1 Installing UV System CAUTION Electronic controller must be connected to a Ground Fault Protected Circuit (GFCI) receptacle. Prerequisites: • Determine appropriate indoor location of the controller and chamber, refer to Section 2.1. • Make sure that the controller is installed higher than the chamber and away from all water sources. • Ensure adequate clearance above chamber to allow for removal of the lamp and sleeve.
Installation 9 10 12 11 3 2 UV 2 1 Hg 1 4¹⁄16“ (10.4cm) 1 2 3 • Wet O-ring with water then place over bottom end of sleeve. • Reconnect the sleeve bolt and install screw. 13 • Install lamp harness onto chamber. Notes: 1) Ensure lamp harness ground is inserted into chamber ground terminal. 2) Ensure magnet on top of chamber aligns with proximity sensor on lamp harness. • Lock wire form into position. • Install and rotate the lamp into the sleeve assembly. Ensure to rotate the lamp completely.
Installation Procedure: 3 2 1 1 2 2 4 1 2 2 2 3 • Disconnect the controller then disconnect the UV sensor from blue jack. • Reconnect the controller with out UV sensor. 5 BLEACH • Shut off the water supply. • Open an upstream faucet to release line pressure 6 Household 5.25% Bleach Solution • Press the pressure button to release the pressure from the cartridges. • Remove filter housing(s) using sump wrench.
Maintenance Section 4 Maintenance WA R N I N G • Always disconnect power before performing any work on the disinfection system. • Always shut-off water flow and release water pressure before servicing. • Regularly inspect your disinfection system to ensure that the power indicators are on and no alarms are present. • Replace the UV lamp biennially to ensure maximum disinfection.
Maintenance 10 9 11 12 1 2 Commercial Scale Remover • Remove the UV sensor from the unit. • Submerge the end of the sensor in the commercial scale remover for 30 minutes. • Clean the sensor with a cotton swab and spray with water. • For Basic model skip to step 10. • Lock the wire form into position. • Restore Power. • Press and hold the “New Lamp” button for 5 seconds till you hear a beep. • Turn on the water supply. Note: Lamp ignition may take up to 25 seconds.
Maintenance 5 6 8 7 1 2 3 Mild Acid • Remove the sleeve. 9 • Remove O-ring from top of the sleeve. • Remove O-ring from bottom of the chamber (it may fall during sleeve removal process). • Clean the sleeve with a cloth soaked in CLR, vinegar or some other mild acid and then rinse with water. Note: If sleeve cannot be cleaned completely or it is scratched or cracked, then replace the sleeve. 11 10 • Connect the sleeve bolt at the bottom of the sleeve assembly.
Maintenance 4.3 Fuse Replacement The system comes equipped with two functioning 250V 3A fuses. To access the fuses, first unplug system and disconnect the power cord from the controller. Remove the fuse door by pushing in the tab on one side using a knife or other tool and gently prying outwards. Repeat on the other side. Procedure: 1 • Disconnect the controller to the system. 2 • Replace the fuse. Caution: Double pole/Neutral fusing 4.
Operation Section 5 Operation 5.1 Control Panel 1 3 2 4 5 6 A B Figure 3 Control Panel Buttons and Display Feature Description Function Press to silence audible alarm. A Mute B New Lamp When the alarm is due to the lamp's age, the mute button will silence the audible alarm for 7 days; this may be repeated up to a maximum of 4 times. After that, the button will silence for only 24 hours. When the alarm is due to any other issue, the mute button will silence the audible alarm for 24 hours.
Troubleshooting Section 6 Troubleshooting Symptom Possible Cause Possible Solution GFCI and/or breaker tripped Reset GFCI and/or breaker Replace controller fuse - see Fuse Replacement section (Refer Section 4.3).
Specifications 1. In some cases, short-term flows of low ultraviolet transmittance (UVT) water can be created following and during the regeneration cycle of a water softener, resulting in a sensor alarm. Flushing the UV system alleviates this condition until the softener goes through another regeneration cycle. In the longer term, the softener's settings must be modified. To flush the UV system, unplug the sensor, then open a tap downstream and let water run for two (2) minutes.
Specifications PRO Series Plus Series Basic Series Sensor Yes Yes No CoolTouch fan Yes Yes Yes Yes No No Yes Yes Yes Dynamic flow restrictor (PRO10, 20, 30 models only) Communications ports (two, RJ45) COMMcenter control package Optional Optional Optional Solenoid valve Optional Optional Optional Yes No No Audible alarm mute button Yes Yes Yes New lamp button Yes Yes Yes Lamp age indicator Yes Yes Yes Lamp operation indicator Yes Yes Yes Flow Meter Sensor (PRO10,
Manufacturer’s Warranty Section 8 Manufacturer’s Warranty Our Commitment VIQUA is committed to ensuring your experience with our products and organization exceeds your expectations. We have manufactured your UV disinfection system to the highest quality standards and value you as our customer. Should you need any support, or have questions about your system, please contact our Technical Support team at 1.800.265.7246 or technicalsupport@viqua.com and we will be happy to assist you.
425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only) t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.
