User manual

Discover
How to get the best
wireless connection
8 9
1. Stand the Super Hub upright
Stand the Super Hub on its base with the lights
on the front facing into the room.
2. Don’t tuck your Super Hub away
Placing the unit inside a TV cabinet or closed shelving
can block your wireless signal.
3. Get a clearer signal
Place your Super Hub away from other electrical devices,
like baby monitors, cordless phones and wireless speakers
as it may be aected by interference from these.
Your computer or device may also perform better by
changing from 2.4GHz to 5GHz or vice versa – see page 24
for more information on Dual Concurrent WiFi.
4. Switch channel by rebooting
Your Super Hub transmits a radio signal on a particular
wireless channel within the 2.4GHz band. If another nearby
wireless device (for example, your neighbours’ wireless
network) is transmitting on the same channel, the two
devices could be ghting it out for the airwaves.
By rebooting your router it will automatically pick the least
congested channel, so its a good idea to do this every now
and again just in case a new wireless device is competing
for the airwaves in your neighbourhood.
5. Some devices (like smartphones) have limits
Some devices are better for wireless than others. For
example, the more modern your computer the better the
wireless performance is likely to be. But it isn’t just about
how old your device is; tablets and smartphones are a
brilliant way to access the internet, but at present their
small size means they cannot deliver the same wireless
performance as modern computers.
6. Give your gadgets and gizmos a break
You can add so many things to your wireless network:
computers, games consoles, smartphones, TVs and even
music systems. Use them all at the same time, however,
and your speed is shared across those devices.
A good tip is to try and download large les late at night,
or download movies and music beforehand so you don’t
have to stream them in real time.
Faster? Further? Heres how to make
sure your kit is working at its best.
10
11
12
Virgin_Broadband_Brochure_reskin_AW_v2.indd 8-9 06/05/2014 15:24