User Guide Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless ©2012 Sierra Wireless, the Sierra Wireless logo, and the red wave design are trademarks of Sierra Wireless. Other marks are the property of their respective owners.
Document 2131389 Revision 3
Table of Contents Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1B. System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Section 2: Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. 4F. 4G. 4H. 4I. 4J. 4K. Sharing Your Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Ending Your Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Icons and Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Signal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. 5F. 5G. 5H. 5I. 5J. 5K. 5L. 5M. Low Battery Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Critical Battery Level Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Welcome to Your Device Window - Select an Option . . . . . . . . . . . . . . . . . . . 112 Section 6: Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 6A. More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Visiting the Virgin Mobile Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Contacting Customer Service. . . . . . . . . . . . . . . . . . . .
B. Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Important Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Safety and Hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 7C. Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 7D. Legal . . .
Section 1 Getting Started
Section 1A About This Guide Your device allows you to easily connect to the Internet and to share your 3G or 4G connection. This user guide is designed to provide you with all the information you need to install and use your Overdrive Pro™ 3G/4G Mobile Hotspot by Sierra Wireless. Note: The printed basic guide that comes with the device should be sufficient for most installations. ● Section 1 (which you are reading) lists the system requirements for using the device.
Section 1B To use your Overdrive Pro 3G/4G Mobile Hotspot, the following are required: ● One or more computers that support Wi-Fi (802.11b/g/n) ● Web browser (required if you’ll be using the browser interface to view status and to configure settings). The following browsers are supported: 䡲 Internet Explorer (version 6.0 or higher) 䡲 Mozilla Firefox (version 2.0 or higher) 䡲 Google Chrome (version 2.0.172.28 or higher) 䡲 Apple Safari (version 2.0 or higher) 䡲 Opera version 9.
Section 2 Your Device
Section 2A Device Basics ⽧ Components of Your Device (page 8) ⽧ 3G and 4G Networks (page 8) ⽧ Package Contents (page 9) ⽧ Care and Maintenance (page 9) ⽧ Connectors and Buttons (page 9) ⽧ Battery (page 10) ⽧ Connecting Through USB (page 11) ⽧ Charging the Device (page 12) ⽧ Power Button (page 13) ⽧ LCD (page 16) ⽧ Mute Switch (page 17) ⽧ microSD Card Slot (page 17) 6 Your Device
Your device provides a simple way to use your 3G or 4G Internet connection with any Wi-Fienabled device, and to share your Internet connection with friends and family.
Components of Your Device Your device consists of these main components: ● Wi-Fi access point The Wi-Fi access point connects your computers and other Wi-Fi-enabled devices to your device. ● 3G modem The 3G modem connects your device to the Internet via the 3G (CDMA 1X/EVDO) network (more widely available, compared with 4G). ● 4G modem The 4G modem connects your device to the Internet via the 4G (WiMAX) network (newer technology and faster speeds, compared with 3G).
Package Contents Your package includes: ● Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless ● Battery compartment cover ● Rechargeable battery ● AC charger with micro-USB port ● Micro-USB cable ● basic guide As with any electronic device, you should handle this device with care to ensure reliable operation. Follow these guidelines in using and storing the device: ● Protect the device from liquids, dust, and excessive heat. ● Do not handle or operate the device while driving or operating a vehicle.
Battery The battery compartment is on the back of the device. The battery is replaceable. If you need a new battery, visit the Sierra Wireless online store at https://www.sierrawireless.com/eStore. Installing the Battery 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2. Insert the battery into the device, contacts end first. Make sure the battery contact points are aligned with those inside the battery compartment.
Your Device 3. Replace the battery compartment cover. Connecting Through USB Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 27.) Use the micro-USB cable (included) to connect the device to your computer when: ● You want to charge the device, but you don’t want to use the AC charger, or the AC charger is not available. ● Your computer does not have Wi-Fi.
To connect the device to your computer: 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device. Note: If you’re having problems, see “Cannot Connect Through USB” on page 128. Charging the Device You need to recharge your device’s battery periodically. You can continue using your device while it is charging. The faster method is to connect the device to the AC charger.
Your Device Charging Through Your Computer Notes: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 27.) If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work.
2. If the LCD is blank, press and hold the power button until the device powers on. Turning Your Device Off 䊳 Press and hold the power button until the device turns off. Using the Power Button to Determine the Device State The power button on the device also indicates the device’s status, as shown in the following table. Power button Description Your action To turn the device on, press The device is turned off. Not lit 14 and hold the power button until the device turns on.
Controlling the Device Using the Power Button Type of press Result ● Removes device from standby (low power) mode. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. Quick press (The LCD turns dark, after a configurable time of inactivity.) ● Confirms or acknowledges a displayed message. ● Turns off display of the Wi-Fi network name and password. ● Wakes up (turns on) the LCD if the LCD was enabled but dormant. (The LCD turns dark, after a configurable time of inactivity.
LCD If the LCD is not lit, see “Turning Your Device On” on page 13. Interpreting the LCD The LCD shows icons and text that reflect the status of the device and your connection. ! " # $ % & /VERDRIVE0RO -" A Signal strength B 3G or 4G status C Alerts D GPS E Number of Wi-Fi users F Battery status G Device name. Message area. H Amount of data transferred; connection duration. Message area.
LCD Information Screens The LCD of the Overdrive Pro 3G/4G Mobile Hotspot can display, on separate screens, summary information for the following: ● Connection information (the Wi-Fi network name [SSID] and password [if the Wi-Fi Password Reminder feature is enabled]) ● Alerts ● Data usage (displayed on the “Billing Info” LCD information screen) ● Network status ● Device information (for example, ESN or whether an update is available) (displayed on the “About...
18 Your Device
Section 3 Getting Your Device Ready
Section 3A Setting Up Your Device ⽧ Device Setup (page 20) ⽧ Account Setup (Activation Wizard) (page 21) ⽧ Changing the Password and Settings (page 22) Device Setup 1. Install the battery, as described in “Installing the Battery” on page 10. 2. Connect the device to the AC charger, as described in “Using the AC Charger with Your Device’s micro-USB Port” on page 12. 3. Plug the AC charger into an electrical outlet. 4. Important: Charge the device until the battery icon is full ( ).
6. On your computer, connect to the Wi-Fi network listed on the device LCD. If you don’t know how to do this, see “How Do I Connect to Wi-Fi?” on page 115. After you’ve connected to the Wi-Fi network, the device LCD displays “Open any web page to continue setup.” 7. Open your Web browser. The “Welcome to your Overdrive Pro” window opens. Note: This window displays the administrator password and the address of the device home page. Please remember this information or write it down in a safe place.
Changing the Password and Settings During the device setup, you can select Set up my Overdrive Pro to change the following settings: ● Administrator password — This password is used to log in to the home page, where you can view and customize your device settings. The default password is “password.” Choose something easyto-remember (yet not easily guessed by others).
● WPA2-Personal AES — This is a stronger, newer security standard that is limited to newer Wi-Fi devices. ● WEP-64 Bit — This option provides security, but it’s relatively weak. This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. ● None — No security is used (no password is required to access the Wi-Fi network); this setting is not recommended. Anyone may access your device and use your Internet connection.
● WEP 128 Bit - Shared — This option provides security, but it’s relatively weak (but stronger than WEP 64 Bit - Shared). This option works with older and newer Wi-Fi devices, and is recommended only if any of your devices don’t support WPA or WPA2. Shared WEP uses the same key for encryption and authentication; some consider shared WEP to be less secure than open WEP. ● WEP 64 Bit - Open — This option provides security, but it’s relatively weak.
Section 4 Using Your Device
Section 4A Connecting Through USB ● TRU-Install (page 26) ● Requirements for a USB Tethered Connection (page 26) ● Making a Tethered Connection (page 27) TRU-Install TRU-Install is a feature that installs the necessary drivers the first time you connect your device to your Windows or Mac computer through the micro-USB cable. (For details, see “Making a Tethered Connection” on page 27.) An installation CD is not required. TRU-Install is enabled by default. To change the setting: 1.
Making a Tethered Connection Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver (see below). No installation CD is required — the device supports the TRU-Install feature. If you’re using Mac OS X 10.4.x, after you connect the device you may see a warning message that your computer is running on UPS backup battery and that you should perform a computer shutdown. You can continue with your work.
Connecting the Device to Your Computer 1. Insert the larger end of the micro-USB cable into your computer. 2. Insert the other end of the cable into the micro-USB port on the side of your device.
Section 4B Browser Interface Home Page ⽧ Displaying the Home Page of the Device (page 31) ⽧ Logging On as an Administrator (page 31) ⽧ Virtual Device (page 32) ⽧ Mini Window (page 32) ⽧ Turning Your Device Off (page 33) The home page is the entry page of the browser interface that lets you: ● Display status information for your device and your data connection. ● Launch and end a network connection. ● Change the settings for your device and your data connections (if you’re logged in).
A B C D E F A When you click an icon or the text next to it, a window opens to the right (see the screenshot on page 40). The window contains additional status information and, if you’re logged in, commonlyused configurable settings. (See “Icons and Text” on page 39.) B Use this area to enter the administrator password and log in. When you’re logged in, you can change settings. (See “Logging On as an Administrator” on page 31.) C Clicking one of these buttons displays a window or a menu.
Displaying the Home Page of the Device Note: You can display the home page only when your device is turned on and you have established a connection to it (through Wi-Fi or through the micro-USB cable). To display the home page, type one of the following in the address bar of your Web browser: ● http://virginmobile.hotspot ● http://192.168.0.
Virtual Device The right half of the home page contains an image of your device. This is a “virtual device” — it reflects most of the icons and text displayed on the real device. Mini Window If you click the virtual device in the home page, the Mini Window opens — an image of the device in a separate Web browser window Similar to the virtual device, the Mini Window reflects most of the icons and text displayed on the real device.
To save space on your monitor, you can close the home page and move the Mini Window to the side of your monitor. Then you can use the window to keep an eye on the status of your device and connection. (To reopen the home page, click the Home link.) If you’re logged in, the window has a Connect or Disconnect button, and a Power Off button. Turning Your Device Off ● From the home page: 1. Make sure you’re logged in to the home page. 2. Click Power Off (below the Virtual Device). ● From the Mini Window: 1.
Section 4C Alerts ⽧ 3G Activation Required (page 34) ⽧ GPS Privacy Agreement (page 35) ⽧ SD Card Error (page 35) ⽧ Software Update Available (page 36) The alerts icon indicates whether there are any alerts (messages that require your attention). The icon is on the left side of the home page. Click the icon to display the Alert window. If more than one alert is available: ● The higher priority alert opens. ● When you close an alert, the next alert opens.
If you selected No, I need to create an account and get an Account Number and MSID: a. A new window will open displaying the Broadband2Go Activation portal. b. Select I want to activate my Broadband2Go device. c. Follow the prompts to create your Broadband2Go account (this will include entering your personal and payment information). d. Make sure you write down your account number and MSID. e. Restore the Overdrive Pro activation wizard window. 5.
If it works in the other device, the card slot on your device may have a problem. If the card doesn’t work in the other computer, try one of the following: 䡲 Use a different microSD card. — or — 䡲 Reformat your card. (Follow the instructions that came with the microSD Card.) Note: The formatting procedure erases all the data on the microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the microSD card.
Section 4D Your Network Connection ⽧ Launching Your Network Connection (page 37) ⽧ Sharing Your Connection (page 37) ⽧ Ending Your Network Connection (page 38) Launching Your Network Connection After the device powers on and boots up, a connection to the 3G or 4G network is launched automatically, unless you’ve disabled Connect Automatically. You will need to manually launch a connection if: ● The connection was not successful. ● You’ve disabled auto-connect.
Ending Your Network Connection 1. Make sure you’re logged in to the home page. 2. Click Disconnect on the Virtual Device or in the Mini Window. (See “Virtual Device” on page 32 and “Mini Window” on page 32.) Note: The Wi-Fi connection is still available, so users can, for example, share files by using a microSD card.
Section 4E Icons and Text ⽧ Signal Information (page 40) ⽧ Mobile Broadband Information and Settings (page 41) ⽧ Alert Information (page 42) ⽧ GPS Information and Settings (page 42) ⽧ Wi-Fi Users Information and Settings (page 43) ⽧ Battery Information and Settings (page 44) ⽧ Internet Connection Information (page 45) ⽧ microSD Card Information and Settings (page 46) ⽧ Sounds Information and Settings (page 47) Most of these icons are also shown on the physical device and Virtual Device (page 32).
If you click an icon or the text, a window opens with additional information, as shown in the following screenshot. If you’re logged in, the window may also display configurable settings. Note: A more complete set of configurable settings is available in the Advanced Settings window. (See “Advanced Settings” on page 49.) Signal Information No signal Very weak signal Excellent signal Click the signal strength icon to display the Signal Quality window.
CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness. The first table also shows the type(s) of 3G service you have: 1X, 1xEV-DO, or both. (To determine whether you have EV-DO Rev. 0 or Rev. A service, use the text near the 3G icon; see “Mobile Broadband Information and Settings” on page 41.) ● Scan for 4G button (available only if 4G is in power save mode — the LCD of the device displays “Power Save Mode. 4G Network not found”).
If you don’t have 4G coverage, you can save power by selecting 3G Only. To automatically connect to the network upon loss of connection or when the device powers on, select Connect Automatically. Alert Information The alerts icon indicates whether there are any alerts (situations that require your attention). Note: To view alert information, you must be logged in. New alerts are checked upon device power-up. That is, if an event occurs, you won’t be notified until the device is restarted.
Configuring the Settings When you’re logged in, the following settings are available. View privacy agreement (link displayed if you haven’t yet accepted the GPS privacy agreement). You cannot enable and use GPS until you accept this agreement. Click the link to view and then accept the agreement. Enable GPS — To use GPS and to configure other GPS settings, this check box must be selected. GPS Mode — This setting determines how often the device should obtain a fix. ● One-time — A single fix is used.
● You don’t recognize a listed computer. ● You have lots of data to transfer (you want to be the sole user of the bandwidth). ● You’re approaching the data limit on your account. Max Wi-Fi users — You can limit the number of Wi-Fi users (maximum of five) that can connect to the device. A smaller number improves performance and security. Disable Wi-Fi — This setting specifies when to turn off the Wi-Fi of the device.
䡲 Long Range — This setting allows you to use your wireless devices farther from your Overdrive Pro 3G/4G Mobile Hotspot but increases the possibility of interference with or from nearby wireless networks. Standby (Low Power) Mode When the device is in standby (low power) mode, the 3G/4G modem radios, the Wi-Fi radio, and is flashing (approximately every 8 seconds).
䡲 Default Gateway — This is the address of the node on the computer network that the network software uses when an IP address does not match any other routes in the routing table (that is, when an IP packet’s destination address is outside of the local subnet). 䡲 WAN MTU size — This is the size of the largest packet (“Maximum Transmission Unit”) that a network protocol can transmit.
Sounds Information and Settings The sounds icon ( ) shows whether the device speaker is on. The device speaker is on. The device speaker is off. Click the sounds icon to display the Sounds window. The window displays: ● Status of the device speaker (on or off). ● If you’re logged in, check boxes to enable or disable sounds for the following events: 䡲 Internet connected — A sound is played when you connect to the Internet. 䡲 Low battery — A sound is played when the battery is low.
Section 4F Home Page Buttons ⽧ Top Row of the Home Page Buttons (page 48) ⽧ Bottom Row of the Home Page Buttons (page 50) Top Row of the Home Page Buttons The top horizontal part of the home page has the following buttons: ● Admin Login — Click this button to log on as administrator. (See “Logging On as an Administrator” on page 31.) ● Admin Setup — Click this button to rerun the device setup, for example, after you’ve reset the software to default settings.
Advanced Settings From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See “Device Tab” on page 72.) ● WAN tab. (See “WAN Tab” on page 76.) ● Wi-Fi tab. (See “Wi-Fi Tab” on page 79.) ● Router tab. (See “Configuring the Router Tab” on page 96.
Bottom Row of the Home Page Buttons These buttons are displayed below the Virtual Device. Note: The buttons appear only when you’re logged in. Connect/Disconnect Button This button connects or disconnects your device from the 3G or 4G network. Power Off Button This button turns the device off. Note: You can turn the device on only by using the physical power button disconnecting and reconnecting the micro-USB cable.
Section 4G Using the microSD Card ⽧ Before Using the microSD Card Slot (page 51) ⽧ Inserting a microSD Card (page 52) ⽧ Removing a microSD Card (page 53) ⽧ Accessing the microSD Card (page 53) Before Using the microSD Card Slot 1. Enable the slot. (See “Enabling the microSD Card Slot” below.) 2. Set up access to the slot. (See “Setting Up Access to the microSD Card” on page 51.) 3. Optionally, rename the microSD Shared Folder Name. (See “microSD Shared Folder Name” on page 52.) 4.
3. If you’ve selected Administrator + Guest: 䡲 Optionally, change the Set Guest Username and Set Guest Password fields (up to 20 characters each with spaces allowed). 䡲 Give the guest username and password to people whom you want to allow access to the card. microSD Shared Folder Name You can optionally change the name of the folder that the microSD card shows up as (in the file browser program); the default folder name is “shared.” 1. Make sure you’re logged in to the home page. 2.
Removing a microSD Card 1. Make sure you and other users have completed any file transfers. 2. In the microSD Card Information and Settings window (page 46), click Safe-Eject SD Card and wait until a message is displayed, stating it is safe to remove the card. 3. Gently open the tab labeled “microSD” on the side of your device. 4. Using your fingernail or a thin blunt object, gently press the microSD card in and then release; it should partially pop out of its slot, as shown in the drawing above. 5.
From the Windows Start menu, click Run, and then type one of the following: 䡲 \\virginmobile.hotspot\ 䡲 \\\ 2. Double-click the shared folder. Mac 1. In Finder, select Go > Connect to Server. 2. Type one of the following: 䡲 smb://virginmobile.hotspot/ 䡲 smb:/// (For example, smb://192.168.0.1/) 䡲 smb:// (For example, smb://MyDeviceName) 3. When prompted, select the shared drive as the folder to mount. Linux 1.
Section 4H Location Services ⽧ Requirements for GPS Service (page 55) ⽧ Enabling GPS (page 55) ⽧ Displaying Your Location Information (page 55) ⽧ Viewing Your Current Location in a Web Browser (page 56) ⽧ Performing a Location Search (page 56) Requirements for GPS Service To access GPS services: ● You must accept the GPS privacy agreement. ● GPS must be enabled. GPS services may not be available if you are indoors. (You may be able to get a GPS lock if your device is very close to a window.
5. In the GPS Information and Settings window, set GPS Mode to One-time, and click Get fix now. (The top part of the window shows your location information.) Tip: You can also display location information from Advanced Settings > WAN > GPS — click Get fix now. Alternatively, you can view your current location in a Web browser. (See “Viewing Your Current Location in a Web Browser” on page 56.) Viewing Your Current Location in a Web Browser 1.
Section 4I Updates ⽧ Automatically Checking for Updates (page 57) ⽧ Manually Checking for Updates (page 58) ⽧ Upgrading Firmware From a File (page 59) Note: If a software update is available, the device LCD displays a message, and an alert is available from the home page. (See “Software Update Available” on page 36.) The updates may improve performance and add or modify features.
Manually Checking for Updates Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115.) 1. Log in to the home page. 2. Make sure you’re connected to 3G or 4G. 3. Click Advanced Settings ( ). 4. Click Device > Basic. 5. Click Check for updates now.
Upgrading Firmware From a File Use this option when you have an updated firmware file that you’ve, for example, downloaded from the Virgin Mobile or Sierra Wireless website. Note: During installation of the update: • DO NOT turn off or unplug the device. • Your Wi-Fi and Internet connections won’t be available. When the installation is complete, you will need to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115). To upgrade the device firmware from a file: 1. Log in to the home page. 2.
Section 4J Viewing Device Information To view information about your device: 1. Log in to the home page. 2. Click Advanced Settings ( ). 3. Click Device > About. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced Settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Activation Status — This field reflects whether 3G is activated.
● Firmware Version — This is the firmware version of the 3G component of the device. ● Total Bytes — This is the amount of data transferred over the 4G network during the lifetime of the device. ● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer).
Section 4K Reset Button ⽧ Restarting the Device (page 63) The reset button is inside the hole located near the battery compartment as shown below. 2ESET BUTTON For information on using this button, see “Restarting the Device” (page 63) and “Resetting the Software to Default Settings (Through the Reset Button)” (page 106).
Restarting the Device Tip: Alternatively, you may be able to restart the device by pressing and holding the power button device for three to four seconds. on the If the device or the home page seems to stop responding, you can reset (restart) the device. To restart the device: 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2. Locate the small hole near the battery compartment. The reset button is inside this hole. 3.
4. Replace the battery compartment cover.
Section 5 Settings
Section 5A Power Settings ⽧ Battery and USB Power Settings (page 66) ⽧ AC Power Settings (page 66) Battery and USB Power Settings You can specify the settings for battery power and USB power: ● Short Range — This setting improves battery life, at the cost of a shorter Wi-Fi range.
Section 5B Settings Configuring the LCD ⽧ Turning the LCD On or Off (page 67) ⽧ Setting the LCD Timeout (page 67) ⽧ Setting the LCD Brightness (page 67) Turning the LCD On or Off 1. Log in to the home page. 2. Click Advanced Settings > Device > Display. 3. Set the LCD Backlight field to On or Off. (“Off” helps prolong the battery life, but you can’t check the LCD for status icons and messages.
Section 5C Enabling and Disabling the Power Button LED The power button LED on the device acts as a status indicator. (For more information, see “Using the Power Button to Determine the Device State” on page 14.) To enable or disable the power button LED: 1. Log in to the home page. 2. Click Advanced Settings > Device > Display. 3. Set the Power Button LED field to On or Off.
Section 5D Settings Sounds ⽧ Enabling and Disabling Sounds for Specific Events (page 69) ⽧ Low Battery Alert (page 70) ⽧ Critical Battery Level Alert (page 70) You can enable or disable sounds of the device through: ● The mute switch on the device (disables all sounds). (See “Mute Switch” on page 17.) ● The browser interface (selectively disables sounds). (See “Sounds Information and Settings” on page 47 and “Enabling and Disabling Sounds for Specific Events” on page 69.
Low Battery Alert You can set an alert to sound when the battery level is low. Setting the Alert From the Home Page 1. Make sure you’re logged in to the home page. 2. Click the Sounds icon ( ). 3. In the Sounds window, select Low battery. Setting the Alert From the Advanced Settings Window 1. Log in to the home page. 2. Click Advanced Settings > Device > Sounds. 3. For the Low Battery field, select Enable. 4. In the Alert When list, select the battery level to trigger the alert.
Section 5E Settings Login Settings ⽧ Changing the Administrator Password (page 71) ⽧ Automatic Login (“Remember Me”) (page 71) Changing the Administrator Password Note: If you forget the Admin Login password, you’ll need to reset the device to its default settings and go through the device setup. (See "What Do I Do if I Forget the Administrator Password?" on page 116.) 1. Log in to the home page. 2. Click Advanced Settings > Device > Basic. 3.
Section 5F Advanced Settings ⽧ Accessing the Advanced Settings Window (page 72) ⽧ Device Tab (page 72) ⽧ WAN Tab (page 76) ⽧ Wi-Fi Tab (page 79) ⽧ Router Tab (page 82) From the Advanced Settings window you can configure all the settings of the device and the browser interface. The Advanced Settings window has the following tabs, each with several panels: ● Device tab. (See “Device Tab” on page 72.) ● WAN tab. (See “WAN Tab” on page 76.) ● Wi-Fi tab. (See “Wi-Fi Tab” on page 79.) ● Router tab.
● Import Router Settings — You can import configuration settings. (See “Importing Settings” on page 108.) ● Update Firmware from File — You can upgrade the device firmware from a file. (See “Upgrading Firmware From a File” on page 59.) ● Standby Timer on Battery and On AC Power — You can enable standby (low power) mode. (See “Standby (Low Power) Mode” on page 45.
● SD-Card Slot — Before you can use the microSD Card slot, you must enable it. (See “Enabling the microSD Card Slot” on page 51.) ● microSD Shared Folder Name — This is the name of the folder that the microSD card shows up as (in the file browser program). (See “microSD Shared Folder Name” on page 52.) ● Username and Password Security — You can specify whether a username and password are required to access the microSD Card. (See “Setting Up Access to the microSD Card” on page 51.
About Panel To view information about your device: 2. Click Advanced Settings ( Settings 1. Log in to the home page. ). 3. Click Device > About. Note: 4G information is not available if WAN mode is “3G only.” (WAN mode is in Advanced Settings > WAN > Setup.) The following information is displayed: ● Model Number — This is the manufacturer’s model of your device. ● Activation Status — This field reflects whether 3G is activated. ● Manufacturer — This is the company that made your device.
● Firmware Version — This is the firmware version of the 4G component of the device. ● MAC Address — This is the MAC address of the 4G module. Each wireless device has a unique MAC address (assigned by its manufacturer). ● Plan Version — This is the version information of your 4G channel plan, which determines the frequencies to scan and 4G networks to detect. The window also has buttons to: ● Save the information to a text file.
From this window, you can view or adjust these settings, or perform the following actions: ● Active Network — This is the network that is currently being used for your data connection: 3G, 4G, or none. Settings ● Network Operator — This field shows the carrier that your device was activated with. ● Session Duration — The session duration indicates how long you’ve been connected to the network.
From this window, you can view this 4G information: ● Connection Status — This field reflects whether you are connected to 4G. ● Service Type — This field reflects the 4G service type: 4G, 4G Off, or no service. ● Coverage Type — This is a list of the types of 4G networks that are available. The RSSI and CINR for each type are shown. ● RSSI and CINR. RSSI reflects the signal strength of the network. CINR stands for Carrier to Interference-plus-Noise Ratio and is a measurement of signal effectiveness.
● Mapping Service — This determines the mapping service (for example, Google Maps or MapQuest) that displays the GPS results (in a separate browser window). ● Performance Value — This specifies the amount of time the device should wait for a satellite to be discovered. 䡲 Automatic — The device automatically determines the most appropriate setting to use. 䡲 Manual — In the input field, enter the number of seconds the device should wait for a satellite to be discovered.
● SSID Broadcast — If broadcast is enabled, the wireless network is displayed in the list of Wi-Fi networks available in the local area. For increased security, set this field to Disable. You will need to give the SSID to the people who will be accessing your network. ● Max Number of Users — You can limit the number of Wi-Fi users (maximum of five) that can connect to the device. A smaller number improves performance and security.
Security Panel 1. Log in to the home page. ). Settings 2. Click Advanced Settings ( 3. Click Wi-Fi > Security. From this window, you can set the: ● Security — This specifies the security used by Wi-Fi. (See “Wi-Fi Security” on page 85.) ● Wi-Fi Password — This password is used to connect to the Wi-Fi network. (See “Wi-Fi Password” on page 86.) ● Password Reminder — This feature displays the Wi-Fi password on the LCD of the device. (See “Wi-Fi Password Reminder” on page 86.
● Display a list of computers that are currently connected through Wi-Fi (List of connected devices). (See “Displaying a List of Currently Connected Computers” on page 88.) Router Tab See “Configuring the Router Tab” on page 96.
Section 5G Settings Configuring the Wi-Fi Network ⽧ SSID (Wi-Fi Network Name) (page 83) ⽧ Wi-Fi Security (page 85) ⽧ Host Name (Device Name) (page 88) ⽧ Setting the Maximum Number of Wi-Fi Users (page 89) ⽧ Wi-Fi Channel (page 89) ⽧ Disabling Wi-Fi When Connected Through USB (page 90) You can configure basic settings of the Wi-Fi network through the setup pages. To display the setup pages: 1. Make sure you’re logged in to the home page. 2. Click Admin Setup ( ).
3. In the SSID field, enter the new name. If the SSID field is not available, Link SSID and Hostname is enabled. You must either edit Hostname (and the SSID will get the same value), or disable Link SSID and Hostname and edit the SSID. 4. Click Save. 5. Follow the onscreen instructions to reconnect to Wi-Fi. (See “How Do I Connect to Wi-Fi?” on page 115.) Notes: If you’re sharing your connection, other users must also reconnect to Wi-Fi; provide them with the new SSID.
Wi-Fi Security By default, Wi-Fi security is enabled for your device and the Wi-Fi network. Settings Note: All the devices used with the Overdrive Pro 3G/4G Mobile Hotspot must support the selected security type. To change the security used by Wi-Fi: 1. Log in to the home page. 2. Click Advanced Settings > Wi-Fi > Security. 3. Select one of the following options. Note that not all options may be displayed, depending on the Basic Rate setting.
䡲 WPA/WPA2 Personal (recommended setting) — Wi-Fi devices that use either WPA or WPA2 can connect to the Overdrive Pro 3G/4G Mobile Hotspot. Supported by most Wi-Fi devices. 4. Click Save. The option you select determines the Wi-Fi security used and also the maximum length of the Wi-Fi password. Wi-Fi Password If Wi-Fi security is enabled, a Wi-Fi password is required to connect to the Wi-Fi network.
2. Press the power button on the device two times quickly (within a half-second interval). The information is displayed for approximately 20 seconds. To clear the information before that, briefly press the power button on the device. Settings Enabling the Wi-Fi Password Reminder 1. Log in to the home page. 2. Click Advanced Settings > Wi-Fi > Security. 3. In the Password Reminder section, select On. 4. Click Save.
Specifying Computers That Are Not Allowed to Access the Network 1. Log in to the home page. 2. Click Advanced Settings > Wi-Fi > MAC Filter. 3. In the MAC Filter Mode list, click Block all in list. 4. Determine and block an undesired user of your network. 䡲 Click the List of connected devices link. 䡲 If you see a device you don’t recognize, you can compare its MAC address to the MAC address of each of the devices on your network.
To change the host name: 1. Log in to the home page. ). Settings 2. Click Advanced Settings ( 3. Click Wi-Fi > Network or Router > LAN. 4. In the Hostname field, enter a name for your device. The name must be 1–15 ASCII characters. Valid characters are: 䡲 a-z 䡲 A-Z 䡲 0-9. Note that the host name cannot be all numbers. 䡲 - (hyphen). Note that the host name cannot start or end with a hyphen.
Disabling Wi-Fi When Connected Through USB You can optionally turn off the device’s Wi-Fi when connected via the micro-USB cable. In this case: ● Only a computer that is connected to the device through the micro-USB cable can use the device. ● You can prolong the battery life of the device. ● The battery charges faster. To enable this feature: 1. Make sure you’re logged in to the home page. 2. Click the Connected Users icon (for example, ) and set Disable Wi-Fi to When connected to USB.
Section 5H Settings Configuring 3G and 4G ⽧ Viewing 3G Activation Information (page 91) ⽧ 3G Panel (page 91) ⽧ Resetting the 3G and 4G Configurations to Default Settings (page 92) Viewing 3G Activation Information 1. Log in to the home page. 2. Click Advanced Settings ( ). 3. Click Device > About. The following fields are related to 3G activation: ● Activation Status — This field reflects whether 3G is activated. ● Activation Date — This is the date that the 3G modem was first activated.
● MSID (Mobile Station ID) — Also known as IMSI (International Mobile Station Identity), the MSID is an identifier of a device on the 3G network. ● NAI (Network Access Identifier) — This is your User ID for accessing the 3G network. ● PRL Version — The PRL (Preferred Roaming List) is an account configuration item set by your service provider. It controls the radio channels and network carrier used by the 3G modem. Tip: You can view the 3G connection status on the “Network Status” LCD information screen.
Section 5I Settings GPS Settings ⽧ Setting the GPS Mode (page 93) ⽧ Setting the GPS Fix Rate (page 94) ⽧ Using Metric Units (page 94) ⽧ Changing Your Mapping Service (page 94) ⽧ Performance Setting (GPS) (page 94) ⽧ Accuracy (page 95) Basic GPS settings can be changed in the GPS Information and Settings window. (See “GPS Information and Settings” on page 42.) Additional settings are available at Advanced Settings > WAN > GPS.
Setting the GPS Fix Rate The GPS fix rate determines how often GPS fixes are obtained. This option is available only if the fix mode (GPS Mode) is set to Continuous. 1. Log in to the home page. 2. Click Advanced Settings > WAN > GPS. 3. Make sure GPS Mode is set to Continuous. 4. In the Fix Rate field, enter a number of seconds between 1 and 999. (The smaller the number, the more up-to-date the location tracking will be, at the cost of shorter battery life of the device.
Accuracy The accuracy setting determines how accurate the location information is. Settings 1. Log in to the home page. 2. Click Advanced Settings > WAN > GPS. 3. In the Accuracy section, select one of the following: 䡲 Automatic — The device automatically determines the most appropriate setting to use. 䡲 Manual — In the input field, enter the number of meters to which the data must be accurate. Note: If the value is very small (that is, very high accuracy), the fix may fail.
Section 5J Configuring the Router Tab ⽧ Basic Panel (page 96) ⽧ LAN Panel (page 97) ⽧ Port Forward Panel (page 101) ⽧ Port Trigger Panel (page 103) ⽧ DMZ Panel (page 104) ⽧ Resetting the Software to Default Settings (page 105) 1. Log in to the home page. 2. Click Advanced Settings ( ). 3. Click Router. 4. Depending on the settings you want to configure, click one of the panels: 䡲 Basic. (See “Basic Panel” on page 96.) 䡲 LAN. (See “LAN Panel” on page 97.
● Port Triggering — You can set the device to monitor outgoing data on specific port numbers (trigger ports). (See “Port Trigger Panel” on page 103.) Settings ● DMZ — You can select one computer to receive all unsolicited incoming connections. (See “DMZ Panel” on page 104.) ● UPnP (universal plug and play). (See “UPnP (Universal Plug and Play)” below.) ● SPI (stateful packet inspection). (See “SPI (Stateful Packet Inspection)” below.) ● Router Settings Reset.
From this window, you can view or adjust these settings, or perform the following actions: ● Router IP Address — This is the routing hardware’s IP address on the LAN. ● Subnet Mask — This is the routing hardware’s internal LAN subnet mask. ● Hostname — This is, in essence, a name you’re giving the device. (See “Host Name (Device Name)” on page 88.
If DNS Relay is set to Disable, the routing hardware rejects DNS requests targeting the internal DNS proxy. ● DHCP Static IP Assignment List — You can assign a permanent IP address to a MAC address, and view the static IP assignment list. (See “DHCP Static IP Assignment List” on page 100.) DHCP DHCP (Dynamic Host Control Protocol) automatically assigns an IP address to each device on the network and manages other network configuration information for devices connected to your network.
Enter a number between 2 and 10080. ● Max DHCP Clients — This is the number of DHCP addresses that can be assigned and active at one time. It’s recommended you set this to a number greater than the number of Wi-Fi users. ● DNS Mode — This specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. (See “DNS Mode” on page 101.) ● DHCP Static IP Assignment List — You can assign a permanent (static) IP address to a device on your network, and view the static IP assignment list.
DNS Mode The DNS Mode setting specifies how the DNS servers (that the DHCP clients are to communicate with) are obtained. 2. Click Advanced Settings ( Settings 1. Log in to the home page. ). 3. Click Router > LAN. 4. Set DNS Mode to one of the following: 䡲 Auto — The DNS server specified by your service provider is used. DNS Relay is enabled by default. 䡲 Manual — The routing hardware assigns DHCP clients the DNS servers specified in the Manual DNS Server #1 and #2 fields.
Enabling Port Forwarding Before you can use or configure Port Forwarding, you must enable it. 1. Log in to the home page. 2. Click Advanced Settings > Router > Basic. 3. Next to Port Forwarding, select Enable. 4. Click Save. Enabling Port Forwarding for an Application 1. Make sure you’ve enabled port forwarding. (See “Enabling Port Forwarding” on page 102.) 2. Click Advanced Settings > Router > Port Forward. 3.
Some applications require multiple ports open for communication, many of which may be initiated by a computer on the WAN. Examples of this include video conferencing, VoIP (Internet telephony), and Internet gaming. With port triggering, the device monitors outgoing data on specific port numbers (trigger ports).
9. Click Add. 10. Click Save. Removing Ports From the Port Triggering List 1. Make sure you’ve enabled port triggering. (See “Enabling Port Triggering” on page 103.) 2. Click Advanced Settings > Router > Port Trigger. 3. To keep the entry in the list (in case you want to re-enable this entry later on), clear the Enable check box. — or — To remove the entry from the list: 䡲 Click the row that you want to remove. A row of buttons (Delete, OK, Cancel) appears. 䡲 Click Delete.
Configuring DMZ 1. Make sure you’ve enabled DMZ. (See “Enabling DMZ” on page 104.) 3. Specify the computer that you want exposed to the Internet: in the Destination IP Address field, enter the IP address of the computer. (If you don’t know how to find the IP address, see “Finding the IP Address” on page 122.) 4. In the Source IP Address section, specify what incoming traffic (not handled by port forwarding, port triggering, or NAT) to forward to this computer. To forward all incoming traffic, click Any.
Resetting the Software to Default Settings (Through the Reset Button) 1. Using slight thumb pressure, slide the battery compartment cover upward to remove it. 2. Locate the small hole near the battery compartment. The reset button is inside this hole. 2ESET BUTTON 3. Insert a thin object (for example, the end of a paper clip) into the hole, and press down for five or more seconds.
Settings 4. Replace the battery compartment cover. 5. Check the device LCD. If it displays “Reset to factory defaults? Press power button to accept,” press the on the device. 6. Follow the instructions on the device LCD. Resetting the Software to Default Settings (Through the Browser Interface) WARNING: If you reset the software to default settings: • You must go through the device setup (page 20), as if you’ve just purchased the device. • Any changes you’ve made to the settings are lost.
Section 5K Exporting and Importing Settings ⽧ Exporting Settings (page 108) ⽧ Importing Settings (page 108) Exporting Settings Settings include configuration information for the device, network, and browser interface. You can, for example, save the current configuration, then make some changes and test them. You can then use the Import button to restore (load) the saved configuration. To export the settings to a text file: 1. Log in to the home page. 2. Click Advanced Settings > Device > Basic. 3.
Section 5L Settings Logs ⽧ Available Logs (page 109) ⽧ Connection History (page 109) ⽧ System Events (page 110) ⽧ Setting the Method Used for Time Acquisition (page 111) Available Logs The following types of logs are available: ● Connects and disconnects. (See the following section.) ● System events. (See “System Events” on page 110.) Connection History The connection history shows the time of connections to and disconnections from the Internet.
System Events You can enable or disable, as a group, the logging of the following events: ● Software update available ● Primary WAN failover ● Primary WAN switchback ● Unexpected data connection loss ● Changes to miscellaneous settings The following system events are always logged: ● Intrusion alerts ● Unexpected power loss ● Critical battery ● Critical temperature ● Routing hardware settings reset ● Firmware update Enabling and Disabling Logging of System Events 1. Log in to the home page. 2.
Setting the Method Used for Time Acquisition Time information is stored in the connection history log and system events log. Settings To set the method used for obtaining the time: 1. Log in to the home page. 2. Click Advanced Settings > Device > Log. 3. Select the 3G or the NTP check box. 䡲 3G — Time information is obtained from the 3G (CDMA) network; this is more accurate than NTP, but requires 3G coverage.
Section 5M Setup Pages ⽧ Welcome to Your Device Window - Select an Option (page 112) Welcome to Your Device Window - Select an Option The Welcome to Your Overdrive Pro window opens: ● Automatically, as part of the initial setup of your newly purchased device. ● When you click Admin Setup ( ) from the home page, make changes (if applicable) and then click Submit (you must be logged in). Note: This window displays the administrator password and the address of the device home page.
Section 6 Resources
Section 6A More Information ⽧ Visiting the Virgin Mobile Website (page 114) ⽧ Contacting Customer Service (page 114) Visiting the Virgin Mobile Website ● Go to http://www.virginmobileusa.com to get information on Virgin Mobile services, options, and more. You can also: ● Review coverage maps. ● Access your account information. ● Add additional options to your service plan. ● Check out frequently asked questions. ● And more. Contacting Customer Service ● Call us toll-free at 877-877-8443.
Section 6B Frequently Asked Questions Resources ⽧ How Can I Tell I’m Connected to 3G or 4G? (page 115) ⽧ How Do I Connect to Wi-Fi? (page 115) ⽧ What Do I Do if I Forget the Wi-Fi Password? (page 116) ⽧ What Do I Do if I Forget the Administrator Password? (page 116) ⽧ What Do I Do if the Home Page Displays “Charging paused”? (page 117) ⽧ If the Connection is “Always On,” Am I Always Being Billed? (page 117) ⽧ Questions About GPS and Location Services (page 117) ⽧ How Do I Access My Corporate Network Thro
Linux Please see the user documentation of the Linux distribution. Other operating systems Please see the user documentation for your operating system or computer. 2. Select the Wi-Fi network provided by the Overdrive Pro 3G/4G Mobile Hotspot and connect to it. (If prompted for a network key/security key/password, enter the Wi-Fi password.) What Do I Do if I Forget the Wi-Fi Password? ● If the Wi-Fi Password Reminder feature is enabled, display the password on the device.
What Do I Do if the Home Page Displays “Charging paused”? If the text after the battery icon (on the home page) includes “Charging paused” (as shown in the screenshot below), try the following: ● Connect your device through the micro-USB cable. ● Disconnect from the 3G or 4G network. Resources ● Turn the device off and wait until it no longer feels warm to the touch. Note: The “About...” LCD information screen will display “chrg paused.” (For more information on the LCD information screens, see page 17.
3. Determine the COM port number that your Sierra Wireless device (that is, your Overdrive Pro 3G/ 4G Mobile Hotspot) is using. In the following example for Windows, the Device Manager shows that COM 18 is used. In your case, the COM port number might be different. (If you don't know how to access the Device Manager, see http://sierrawireless.custhelp.com/app/answers/detail/a_id/698.) 4. Configure your GPS application to use the same COM port. For help, see the documentation of the GPS application.
Section 6C Tips Extending Battery Life ● When you’re not using the device, turn it off, or end the 3G/4G connection. (Click Disconnect on the home page or in the Mini Window.) ● Connect the device through the micro-USB cable to your computer, and disable Wi-Fi. (See “Disabling Wi-Fi When Connected Through USB” on page 90.) ● Adjust the LCD — do one or more of the following: 䡲 Turn the LCD off (Advanced Settings > Device > Display > LCD Backlight).
Device Location ● Avoid moisture or extreme temperatures. ● For improved reception, place the device near a closed window. ● Place your device within easy reach of a reliable power supply and the computer to which it will be connected. Improving Signal Strength ● Make sure you’re inside a 3G or 4G coverage area. ● Try reorienting your device. ● Move the device and your computer to another location — you may be in or near a structure that is blocking the signal.
2. Double-click Network adapters. 3. Double-click the Wi-Fi client network adapter of your computer — for example, “Intel(R) WiFi Resources Link 5100 AGN” in the screenshot below. 4. If the Wi-Fi client network adapter is by Intel, click Advanced and, in the Property list, click Power Management and move the slider all the way to the right (to Highest). Click OK. — or — If the Wi-Fi client network adapter is not by Intel, select a configuration with minimal power savings (to maximize throughput).
Finding the MAC Address You’ll need to know the MAC address of a device when: ● Assigning an IP address based on a MAC address (when using DHCP). (See “DHCP Static IP Assignment List” on page 100.) ● Allowing or denying computers access to the network. (See “Allowing or Denying Computers Access to the Network” on page 87.
● Static DHCP features The steps to finding the IP address of a device vary, depending on your operating system. Windows 1. Open a command prompt window. 䡲 Click Start and Run. 䡲 Type cmd or command, and click OK. 2. At the command prompt, type ipconfig and press Enter. 3. Write down the IP Address for the entry that relates to the wireless network connection. (The IP address might be listed under “Ipv4 Address,” or something similar.) Mac OS X ), select System Preferences. Resources 1.
Section 6D Troubleshooting Tips ⽧ General Tips (page 124) ⽧ LCD Is Dark (page 125) ⽧ Insufficient Signal Strength (page 125) ⽧ Messages Displayed on the Device LCD (page 125) ⽧ Cannot Connect to Wi-Fi (page 127) ⽧ Cannot Connect Through USB (page 128) ⽧ Cannot Display the Home Page (page 128) ⽧ Cannot Connect to the 3G or 4G Network (page 129) ⽧ Location Services Aren’t Working or Don’t Seem to Be Available (page 129) ⽧ GPS Fix Not Available (page 130) ⽧ Cannot Check for Updates (page 130) ⽧ Sounds Are Ena
LCD Is Dark The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or icons), and recommends actions. Device state LCD state Your action Off (Advanced On Settings > Device > Display > LCD Backlight is set to “Off”) Turn on the LCD: set LCD Backlight to “On.” On On, but dormant (inactivity timeout) Briefly press the power button Turn the device on: ● Make sure a battery is inserted into the device.
3. If the “Activation failed” message is still displayed, contact Customer Service and have the following available: 䡲 Your billing information. 䡲 ESN of the device (displayed on the packaging, inside the battery compartment, and at Advanced Settings > Device > About). Connecting to 3G/4G 1. Check the signal strength. If it is weak, try the tips in “Improving Signal Strength” on page 120. 2. Try a different Connection Preferences setting. (See “Mobile Broadband Information and Settings” on page 41.) 3.
Update Failed If this message appears on the device LCD or in the Software Update Available alert window (after you’ve attempted the update): 1. Make sure your device is connected to the AC charger or computer through the micro-USB cable. Note: If you’ll be using USB for data transfer (and not just for charging the device), you must install the device driver. (See “Making a Tethered Connection” on page 27.) 2. Retry the update. 3.
Cannot Connect Through USB If your computer cannot connect to the Overdrive Pro 3G/4G Mobile Hotspot through the micro-USB cable: 1. Make sure that you've installed the device driver, as described in “Making a Tethered Connection” on page 27. 2. Connect to the Overdrive Pro 3G/4G Mobile Hotspot through Wi-Fi. 3. Make sure that USB Tethered Networking is set, in Advanced Settings > Router > Basic, to Enable. 4. Restart the device.
● If DHCP is enabled on the device, make sure DHCP is enabled on your computer. (See “DHCP” on page 99.) ● Check your Web browser settings. 䡲 Open the Control Panel in Windows. 䡲 Double-click Internet Options. 䡲 From the Security tab, restore the default settings. 䡲 From the Connections tab, select Never dial a connection. 䡲 From the Advanced tab, restore the default settings. 䡲 Close and reopen your Web browser.
For best results, minimize the number of obstructions between your device and the GPS satellites. GPS Fix Not Available Make sure you have a clear view of the sky; if you’re in a forested area, or in or near tall buildings, move to another location. To retry a fix, click Retry Now. Otherwise, click Cancel. Cannot Check for Updates Make sure your device is connected to the AC charger or computer through the micro-USB cable.
Section 7 Technical Specifications, Safety Information, and Regulatory Information
Section 7A Technical Specifications ⽧ LED Operation (page 132) ⽧ Radio Frequency and Electrical Specifications (page 132) ⽧ Software Specifications (page 133) ⽧ Environmental Specifications (page 134) ⽧ Mechanical Specifications (page 134) LED Operation See “Using the Power Button to Determine the Device State” on page 14. Radio Frequency and Electrical Specifications Approvals FCC Size: 1800 mAh Battery Duration for full charge: ● AC charger: 1.5 hours ● PC USB cable: 3.
Software Specifications Data service WiMAX (4G) specification Wi-Fi specification Wi-Fi security and encryption protocols IS-2000 Release 0 IS-707A IEEE 802.16e-2005 IEEE 802.11b IEEE 802.11g IEEE 802.
Environmental Specifications Operating temperature Storage temperature -4 to +131°F -13 to +140°F Humidity 90%, non-condensing Vibration 10–1000 Hz, 6G, 60 min/axis, 3 hrs total (non-operating) Drop 1 m (approx. 39") on concrete Mechanical Specifications Dimensions (W x L x H) Power button Supported Headset jack Not supported LED 134 2.7" x 2.7" x 0.
Section 7B Safety Information ⽧ Important Notice (page 135) ⽧ Safety and Hazards (page 135) Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost.
Proper Battery Use and Disposal Note: Improper battery use may result in a fire, explosion, or other hazard. To ensure safe and responsible battery use: ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Overdrive Pro 3G/4G Mobile Hotspot. ● If using with a charger, use only the AC charger supplied with the device. ● Do not short circuit the battery.
Section 7C Regulatory Notices The design of the Overdrive Pro 3G/4G Mobile Hotspot by Sierra Wireless complies with U.S. Federal Communications Commission (FCC) guidelines respecting safety levels of radio frequency (RF) exposure for mobile devices, which in turn are consistent with the following safety standards previously set by U.S. and international standards bodies: ● ANSI / IEEE C95.
This device complies with Parts 15 and 27 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Section 7D Legal ⽧ Patents (page 139) ⽧ Licenses (page 139) ⽧ Trademarks (page 151) ⽧ Copyright (page 152) ⽧ Limitation of Liability (page 152) ⽧ Additional Information and Updates (page 152) Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM®. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group.
software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.
2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.
If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License.
9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
This program is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
Kevin Gibbs John Estabrook National Laboratory for Applied Network Research National Center for Supercomputing Applications University of Illinois at Urbana-Champaign http://www.ncsa.uiuc.
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This product includes cryptographic software written by Eric Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft.com). Original SSLeay License Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL.
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Numerics 3G Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3G panel of the WAN tab . . . . . . . . . . . . .91 Activation failed . . . . . . . . . . . . . . . . . . . 125 Activation information, viewing . . . . . . . .91 Activation, initiating . . . . . . . . . . . . . . . . . .34 Cannot connect . . . . . . . . . . . . . . . . . . . 129 Configuration, resetting to default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Data transmission rates . . . . . . . . . . . .
Administrator + Guest (microSD card access) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Administrator Only (microSD card access) .51 Administrator password Changing . . . . . . . . . . . . . . . . . . . . . . . . . .71 Default value . . . . . . . . . . . . . . . . . . . . . . .22 Forgotten; what do I do? . . . . . . . . . . . 116 Advanced Settings window . . . . . . . . . . 49, 72 AES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24, 85 Age Out Time, Wi-Fi . . . . . . .
Connecting to 3G/4G message . . . . . . . . . 126 Connection Ending . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 History log . . . . . . . . . . . . . . . . . . . . . . . . 109 Information, displaying . . . . . . . . . . . . . . 45 Launching . . . . . . . . . . . . . . . . . . . . . . . . . 37 Lost (playing a sound) . . . . . . . . . . . 69, 74 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Status, 3G . . . . .
Data Sent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Data statistics for the current connection session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Data transferred (current session) . . . . . . . . .45 Data transferred (lifetime) 3G . . . . . . . . . . . . . . . . . . . . . . . . . 60, 75, 77 4G . . . . . . . . . . . . . . . . . . . . . . . . . 61, 75, 77 Data transmission rates . . . . . . . . . . . . . . . . . . . 8 Default gateway . . . . . . . . . . . . . . . .
F Failover Wait-time . . . . . . . . . . . . . . . . . . . . . . .77 Failover, Primary WAN (log event) . . . . . . . 110 Failure, device startup Playing a sound . . . . . . . . . . . . . . . . . . . . .69 FAQ (Frequently Asked Questions) . . . . . . 115 FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 FCC (regulatory) notices . . . . . . . . . . . . . . . 137 FCC ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Firefox browser . . . . . . . . . . . . . . . . . . .
FAQ (Frequently Asked Questions) . . . 115 Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Troubleshooting . . . . . . . . . . . . . . . . . . . 124 Virgin Mobile website . . . . . . . . . . . . . . 114 HEPE (Horizontal Estimated Position Error) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Hide GPS Data . . . . . . . . . . . . . . . . . . . . . . . . .79 Home page Buttons along the top . . . . . . . . . . . . . . . .48 Cannot display . . . . . . . . . . . . . . .
M MAC (Media Access Control) filter . . . . 81, 87 MAC address 4G modem . . . . . . . . . . . . . . . . . . . . . 61, 76 Finding for a device . . . . . . . . . . . . . . . 122 IP address, assigning, based on MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . 100 IP address, removing, based on MAC address . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Wi-Fi users . . . . . . . . . . . . . . . . . . . . . . . . .43 MAC Address field . . . . . . . . . . . . . . . . . . . . . .
MTU Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Mute switch, location . . . . . . . . . . . . . . . . . . . .17 N NAI (Network Access Identifier) . . . . . . . . . . .92 NAP-ID (Network Access Provider ID) . . . . . .78 Network 3G information . . . . . . . . . . . . . . . . . . . . . .91 3G, overview . . . . . . . . . . . . . . . . . . . . . . . . 8 4G information . . . . . . . . . . . . . . . . . . . . . .78 4G, overview . . . . . . . . . . . . . . . . . . . . . . . . 8 Active network .
Q QoS (Quality of Service) . . . . . . . . . . . . . . . . .80 Quality of Service (QoS) . . . . . . . . . . . . . . . . .80 Questions, frequently asked (FAQ) . . . . . . 115 R Radio frequency (RF) specifications . . . . . 132 Realm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Receive frequencies . . . . . . . . . . . . . . . . . . 132 Recharging the battery . . . . . . . . . . . . . . . . . .12 Reconditioned Date . . . . . . . . . . . . . . . . . 60, 75 Reconditioned Status . . . . .
RTS Threshold . . . . . . . . . . . . . . . . . . . . . . . . .80 Rx (receive) frequencies . . . . . . . . . . . . . . . 132 S Safari browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Safari can’t open the page . . . . . . . . . . . . . 128 Safety and hazards . . . . . . . . . . . . . . . . . . . 135 Scan for 4G button . . . . . . . . . . . . . . . . . . . . .41 SD Card error (alert) . . . . . . . . . . . . . . . . . . . .35 SD Card Information and Settings window . . . . . . . . . . . . . .
T TCP/IP settings . . . . . . . . . . . . . . . . . . . . . . . . .99 Technical support, contacting . . . . . . . . . . 114 telnet support . . . . . . . . . . . . . . . . . . . . . . . . 118 Temperature specifications . . . . . . . . . . . . . 134 Temperature, critical (playing a sound) . . . . .69 Terminal sessions . . . . . . . . . . . . . . . . . . . . . 118 Tethered connection Disabling . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Making . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the device to your computer through USB . . . . . . . . . . . . . .27 Location of USB slot on the device . . . . . 9 Power settings . . . . . . . . . . . . . . . 44, 66, 80 Requirements . . . . . . . . . . . . . . . . . . . . . . .26 Tethered Networking, disabling . . . . . . . .96 Wi-Fi, disabling when connected through USB . . . . . . . . . . . . . . . . 44, 79, 90 USB Tethered Networking . . . . . . . . . . . . . . . .96 User ID, 3G network . . . . . . . . . . . . . . . . . . . . .
Windows XP, improving Wi-Fi performance . . . . . . . . . . . . . . . . . . . . . . . . . 120 Wireless speakers . . . . . . . . . . . . . . . . . . . . 120 WMM (Wi-Fi Multimedia) support . . . . . . . . .80 WMM Support field . . . . . . . . . . . . . . . . . . . . .80 Work Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24, 85 WPA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24, 85 WWAN IP address of the device .
