Specifications

VirginBroadbandService–ServiceDescription(S FOA) July2007
13
9 WARRANTIES
(a) Inadditiontoanystatutorywarra ntytowhich youmaybeentitled,weprovide
thewarrantyperiodtoyou atnoextracostwithequipmentwesupply.
(b) If younotify usofafault withtheUSBmodem or homemodemwehave
suppliedtoyouwithinthewarrantyperiod,wewill,atour option, repair,
replace,orprovidecreditforthefaultyitematnocosttoyou.
(c) If wedonotfindafault,orif thefaultwascausedby:
(i) anyequipmentwhichisnot ownedby us(suchasyourcomputer),
(ii) anyinterferencecausedbyan interveningevent,
(iii) anyinterferencewithormodificationtothis equipmentorafailureto
useitinaccordancewithinst ructions,or 
(iv) damagecausedby you,
thenwewillchargeyoufortherepairor replacementinclud ingassociated
shipping,postageandhandling.
(d) Outsideanywarrantyperiod, themaintenanceoftheUSBmodemorhome
modemwehavesuppliedtoyouisyourresponsibility.If we replacethat
equipment,wemaychargeyouafeeincludingass ociatedshipping,postage
andhandling.
10 WHATHAPPENSIF YOUMOVEPREMISES?
10.1 If youmovepremisesandthe BroadbandatHomeserviceisavailableatyournew
premises:
(a) If youarestillwithintheminimumtermof youragreementthen your
agreementwillcontinuetoapplyatyournewaddressfortheremainderofthe
minimumterm. Youmust notify usbeforeyoumovepremises.
10.2 If youmovepremisesandtheserviceisnotavailableatyournewpremises:
If youmovepremisesandtheservice isnotavailableatyournewaddress:
(a) wewill canceltheservice;
(b) youmustreturnthehomemodem tous; and
(c) ifasaresult , theserviceiscancelledbeforetheendoftheminimumterm,we
maychargeyou:
(i) acancellationfee;and
(ii) inaddition,wemaychargeyouthea mountsetoutint hepricing
tables if youdonotreturnthehomemodem tous.