Specifications

VirginBroadbandService–ServiceDescription(S FOA) July2007
8
6.2 What arethefeesandchargesforusingtheservice?
(a) Youmu stpay:
(i) thefeesandchargesfortheservice,whichareseto utinthepricing
tables,on our websitewww.virginbroadband.com.au,orinany
applicablespecial,and
(ii) anyadditionalfeesandchargesnotedintheagreement(includingin
yourapplication)ornotifiedby usinaccordancew iththeagreement
fromtimetotime.
(b) Youmu stpayallfeesandchargeswhichareincurredfortheserviceevenif
youdidnotauthoriseitsuse,includinganyfeesandchargesincurredby your
secondarycontactarisingfromthat person’saccesstoandoperationof your
account.
(c) Youmu stpaythefeesandchargesfortheserviceeveniftheserviceis
unavailableoryouareunabletoaccesstheservice.However,youshould
checkwhetheryouareentitledtoarefundorcreditunderclause10.4 ofthe
generalterms.
(d) If youhavechosentheBroadbandatHomeoptionw ith aspecifiedminimum
monthlyspendyouwillbechargedthata mounteachmonthregardlessofthe
actualusageoftheserviceduringthatmonth.
(e) Inadditiontot hefeesandchargesyouincurinthenormal useoftheservice
(includingaminimummonthlyspend,whereapplicable),wemaychargeyou
administrationfeesandothersimilarc harges.Thesecostsmayinclude
connectionfees,suspensionfeesorcancellationfees,latepaymentfees,bill
reprintfees,paymentdishonourfeesandreconnectionorreactivationfees.
Thesecharge s aresetoutinthepricingtablesforyourservice.
6.3 MobileBroadband Prematureevacuationfee
For theMobileBroadbandservice,wherea llor partof thecostof yourequipmentis
includedinthemonthlycostof yourservice,if within6monthsoftheservicestart
date,you: 
(a) changeyourpricingplan; or
(b) canceltheservicewith us;
youwillbeliableimmediatelyto pay usanearlyterminationcharge.Theamountof
thischarge(or“prematureevacuationfee”)isspecifiedinthepricingtables,on our
websitewww. virginbroadband.com.auandintheadvertisingmaterialinwhich your
packageisadvertised. Youmustpaythisinadditiontoanychargesincurred.
6.4 Canyouchange yourpricingplan?
(a) Youmayrequesttochangeyourpricingplan:
(i) if yourcurrentpricingplanallowsyoutochange,and