User guide

V2.5 15
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A background program is trying to establish a connection and the Modem is not •
connected (plugged in), has no network connection or a very poor signal.

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To help protect against damage from electronic discharge (e.g. static electricity) •
please do not touch the SIM card connectors. As a precaution, always make sure
that your USB Modem is already in your hand before inserting or removing the
SIM card
Removing the SIM card may cause damage and should be avoided•
Only the SIM card provided by Virgin Broadband will work in your USB Modem•
If you remove the SIM and try to use your USB Modem it will not be able to nd •
the network. If you do this, unplug the USB Modem, replace the SIM and plug your
Modem in again
If the SIM is not properly inserted, you will see the following error message, •
“Remove and re-insert the SIM and try again”
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Technical standard GSM/GPRS/EDGE 3GPP R99
HSPA/WCDMA
USB interface standard USB 2.0
Radio system GSM/GPRS/EDGE: 900 MHz/1800 MHz/1900 MHz
HSPA /WCDMA: 900 MHz/2100 MHz
Dimensions (D % W % H) 72.15 mmⅹ25.70 mmⅹ12.20 mm
Weight Approximately 40 g
Power supply method USB interface
(excluding low powered USB Interfaces)
Operating temperature -10 to +55
Storage temperature -40 to +70
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Read the safety information carefully to ensure the correct and safe use of your
wireless device.
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Do not use your wireless device under circumstances where use of such devices are
explicitly restricted or where its use may cause danger or interference with electric
devices.

Use your wireless device taking care to follow the rules and regulations set forth •
by hospitals and health care facilities where applicable
Some wireless devices may affect the performance of hearing aids. For any such •