Warranty

VIRTU USA 12822 Monarch St Garden Grove, CA 92841 Tel: [phone] Fax: [phone] Email: [e-mail]
Freestanding Bathtub Warranty
VIRTU USA’s warranty on the Serenity Collection Soaking Tubs covers all defects in materials and
manufacturing for 2 years. Products must be purchased from an authorized VIRTU USA dealer.
This warranty starts on the original purchase date and is only offered to the original purchaser
and applies to the original installation of the product. This 2-year limited warranty is void if the
product has been moved from its original installed site or if the ownership of the product has
changed.
Products must be installed by a licensed contractor. Incorrect installation, damages due to
negligence, misuse, abnormal usage, thermal shocks, dirt, lime scale, scuffs, scratches, and
exposure to marine areas, normal wear and tear, cigarette burns, fires, natural disasters and
other accidents of similar nature are not covered under this warranty. Any alterations to the
products will automatically void the warranty, unless otherwise approved an authorized by
VIRTU USA representative.
VIRTU USA reserves the right to repair, replace or refund the product. For replacements, a
product of equivalent value will be exchanged with the defective product. Any labor costs and
other expenses arising from the replacement of a VIRTU USA product are not covered by the
warranty. In no event will VIRTU USA be liable for the cost of repair or replacement of any
installation materials.
This warranty excludes all industrial, commercial and business usage, of products whose
purchasers are hereby extended a 2-year limited warranty from the date of purchase with all
other terms of this warranty applying except for the duration of the warranty. Local building
codes may vary. Be sure to check with a local building contractor or plumber to ensure
compliance before installation.
VIRTU USA reserves the right to modify this warranty at any time, it being understood that such
modifications will not alter the warranty conditions applicable at the time of sale of the products
in question.