Specifications

Troubleshooting
Troubleshooting
7372
Replacing the Nintendo 3DS XL Battery Pack
Battery Disposal
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Apply some tape over the positive (+) and negative (–) connectors.
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Do not remove the label.
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Do not attempt to disassemble the battery pack.
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Do not damage the battery.
The Nintendo 3DS XL system contains a lithium-ion rechargeable battery pack. Please dispose of this product in accordance with local regulations.
•
Discarding batteries in your general household waste can be harmful to the environment. When disposing of the battery pack, follow
appropriate local guidelines and regulations.
•
For information on battery disposal contact your local solid waste authority.
Wait at least 10 seconds, then insert a new
battery pack
Insert the new battery pack as shown.
Note:
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Ensure that the battery is facing in the right direction.
•
Inserting the new battery pack immediately after removing the old
one can result in the power LED not functioning correctly.
Replace the battery cover, and tighten the two screws
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When replacing the battery cover, apply pressure until the four clasps on the sides click  rmly into place.
•
After removing the battery, the date and time settings will be reset. You should set them again by opening System Settings from
the HOME Menu, selecting OTHER SETTINGS and then DATE & TIME.
Note: Always replace the battery cover. If the system is subjected to a shock while the cover is o , the battery could be damaged leading to  re
or explosion.
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5
Troubleshooting
Before contacting Nintendo Customer Service, please use this section of the manual to determine the cause of the problem.
Note: If the problem involves a game or accessory, please also refer to the corresponding manual / documentation.
Problem Solution
I can’t recharge the
Nintendo 3DS XL Battery Pack /
The recharge LED is not lit
•
Are you using a Nintendo 3DS AC adapter?
Use the Nintendo 3DS AC adapter (WAP-002(AUS)).
The Nintendo DSi Power Supply is also compatible.
•
Is the Nintendo 3DS AC adapter  rmly inserted into the system and a electrical outlet?
Unplug the AC adapter and wait approximately 30 seconds before plugging it in again.
Make sure the AC adapter is securely connected to both the Nintendo 3DS XL system and the
electrical outlet.
•
Is the battery pack being recharged in a location with an ambient temperature
between 5 – 35° C?
Recharge the battery pack in a location with an ambient temperature between 5 – 35° C.
You may not be able to recharge the battery pack in a location outside of this temperature range.
•
Is the battery pack connected properly?
If the system won’t turn on and, when you plug in the AC adapter, the recharge LED lights up
then immediately turns dark, the battery pack may not be connected correctly. Make sure that
the battery pack is connected properly (page 71).
•
Is the recharge LED lit?
If the recharge LED is blinking, there is a chance that the battery pack is not connected properly.
If you experience this, contact Nintendo Customer Service (page 83).
The Nintendo 3DS XL
system will not turn on
•
Is the battery pack connected properly?
If the system won’t turn on and, when you plug in the AC adapter, the recharge LED lights up
then immediately turns dark, the battery pack may not be connected correctly. Make sure that
the battery pack is connected properly (page 71).
The Nintendo 3DS XL system is hot
•
Is the battery pack being charged in an area with a high temperature, or being
charged for extended periods of time?
Doing so can lead to the system temperature rising sharply. Charge the battery pack in a
location with an ambient temperature between 5 – 35° C. Touching the system while it is
hot may cause burns.
I charged the Nintendo 3DS XL
Battery Pack, but I can’t play
for long periods of time /
It takes a long time to charge
the battery pack
•
Are you playing a game or recharging the battery pack in a location with an ambient
temperature less than 5° C?
In environments with a temperature less than 5° C, you will not be able to play games for long
periods of time, and the battery pack will take longer than usual to recharge.
Battery Life
Repeated charging will decrease battery life, reducing the length of time you can use the system.
If usage time is noticeably reduced, replace the battery pack. Contact Nintendo Customer Service
for further information on how to purchase a replacement (page 83).