Use and Care Manual

PARTS
Subject to the following terms and conditions, Phase 2, LLC, d/b/a Vision Grills (“Vision Grills”),
warrants to the original purchaser that the ceramic cooker manufactured or supplied by Vision
Grills will be free from defects in material and workmanship under normal use for the following
periods from the original date of purchase: limited lifetime for all ceramic parts, five (5) years for
all metal parts, three (3) years for thermoplastic side shelves, one (1) year for temperature gauge,
gaskets and cover. This Limited Lifetime Warranty is contingent upon purchaser registering the
product at www.visiongrills.com/register within 30 days from the date of purchase along with
a copy of the original dated sales receipt, which can be attached in an electronic format (i.e.
scan, photograph, etc.) to an email sent to [e-mail]. Failure to do so will invalidate
the warranty. Any chips or cracks in the finish of the ceramic cooker present at the time of
purchase must be noted on the original dated sales receipt. This Warranty is not transferable to
subsequent owners. If you cannot register online, contact Vision Grills customer service at (877)
917-4273 or email [e-mail].
If any product covered by this Warranty is defective due to a covered warranty condition, such
product will, at the option of Vision Grills, be repaired to its original condition or replaced with
a comparable new product or part. The repair and/or replacement of parts shall constitute the
extent of the liability and obligations of Vision Grills under this Warranty. Purchaser is required
to provide photographic evidence to assess the damage when submitting claims.
Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the exterior glaze
not affecting performance are not covered under warranty, as determined by Vision Grills.
This Warranty does not cover damages caused by improper assembly, improper care, failure
to follow directions of use, misuse, abuse, negligence, extreme environmental conditions,
normal wear and tear, accidents, acts of nature, or unauthorized repair, alteration or
modification, as determined by Vision Grills. This Warranty does not apply to chips or cracks
in the ceramic cooker which may occur after the ceramic cooker is purchased by the original
purchaser. Vision Grills is not liable for any default or delay in its performance under this
Warranty that is caused by any circumstances beyond its control. This Warranty will be
invalidated if any liquids, including starter lighter fluid, are poured on or in the ceramic cooker.
NOTE: USE OF LIGHTER FLUID, ACCELERANTS OR CHARCOAL BRIQUETTES CONTAINING
ACCELERANTS CAN COMPROMISE THE CERAMIC AND VOID THE WARRANTY. The protective
coating of the ceramic cooker can be compromised by substances or conditions that are
beyond the control of Vision Grills. While Vision Grills uses rust-resistant materials, the
Warranty as to metal parts does not cover rust or oxidation unless the structural integrity of
the ceramic cooker is compromised as determined by Vision Grills.
This Warranty does not cover purchases from unauthorized resellers and/or third parties.
Warranty coverage is limited to products purchased at an authorized reseller only.
Commercial use and related applications are not covered under this Warranty. Warranty
coverage is based on normal residential use and maintenance.
Vision Grills shall not be liable for any delay or default under this Warranty caused by any event
or contingency beyond the control of Vision Grills. This includes acts of nature, fire, government
restrictions or restraints, strikes, reduced supply of materials or transportation delays.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY OF VISION GRILLS. VISION GRILLS
EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF FITNESS, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THIS WARRANTY DOES NOT COVER, AND VISION GRILLS IS NOT LIABLE FOR, ANY
DAMAGES RELATING TO LOSS OF TIME, LOSS OF USE OF EQUIPMENT, INCONVENIENCE, OR
ANY INCIDENTAL, SPECIAL AND/OR CONSEQUENTIAL DAMAGES. PURCHASER’S EXCLUSIVE
REMEDY FOR BREACH OF THIS WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO
REPLACEMENT OR REPAIR OF THE AFFECTED PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion
or limitation of incidental or consequential damages, so the above limitations and exclusions
may not apply to you. This Warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Vision Grills does not authorize any person or
entity to assume any obligation or liability on its behalf in connection with the sale and
purchase of any of its products. The purchase of any Vision Grills product from anyone other
than Vision Grills or an authorized dealer will void the Warranty associated with the product.
If you have a question regarding the identity of an authorized dealer, you should contact
Vision Grills before you purchase the product.
To submit a warranty claim, the original purchaser or authorized agent of the original
purchaser must contact Vision at [phone] or contact Vision Grills via email
([e-mail]) or through the website at www.visiongrills.com.
WARRANTY
1 Top Vent
1.1 Bakelite Tab with Stopper Pin
2 Ceramic Dome Top
3 Top Ring Assembly
4 Fire Bowl
5 Bottom Ring Assembly
5.1 Right Front Side Shelf Bracket
5.2 Right Back Side Shelf Bracket
5.3 Left Front Side Shelf Bracket
5.4 Left Back Side Shelf Bracket
6 (x2) Wood-Sculpted Thermoplastic
Side Shelves with Accessory Hooks
7 Charcoal Grate
8 Ceramic Dome Bottom
9 Ash Drawer
10 Starter Port Flipper Drawer
11 Tubular Legs (x4) Curved
12 X Leg Connector and Washers (x2)
13 Thermometer
14 Handle
15 Cooking Grid
16 Rubber Wheels (x2) Locking
17 Rubber Wheels (x2) Standard
18 Felt Gasket
19 Electric Starter Pocket
20 Grill Cover
VGKP-F SS2
VGC TV-CA-TSP
VGKP CD-TCD1
VGKP RA-B1
VGKP FP-1
VGKP RA-B2
VGKP TPSB-RF
VGKP TPSB-RB
VGKP TPSB-LF
VGKP TPSB-LB
VGKP TPSS-R/L
VGKP CG-1
VGKP TV-F SS2
VGKP AD-1
VGKP FD-2
VGKP LEG-4
VGKP CPCC
VGKP TMT-1
VGKP HDL-TP1
VGKP CGD-1
VGC WHL-L3
VGKP WHL-S3
VGKP-FLT-1
VGKP-ESP-1
VGKP-GC
PART NAME PART NUMBER
3
14
2
1
1.1
13
7
ProZone
1
2
3
4
6
7
8
9
8
15
4
6
6
5.1
5.2
5.3
5.4
9
10
11
11
11
11
12
12
20
16
16
19
18
5
17
17