User Manual

ENGLISH
WARRANTY
This product comes with a 2-year return to base warranty, effective from the date of
purchase. This warranty applies only to the original purchaser and is not transferable.
For the avoidance of doubt, this will be taken from the information held by the appointed
national distributor at the point of sale. The liability of the manufacturer and its appointed
service company is limited to the cost of repair and or replacement of the faulty unit under
warranty, except for death or injury (EU85/374/EEC). This warranty protects you against
the following:
• Faulty wields resulting in the product not safely performing its task within the recommended
SWL (safe working load).
• Poor fi nishing resulting in the product not being able to be assembled.
• External corrosion if identifi ed within 24 hours of purchase. The inside of the pipe is not
powder-coated, so light corrosion may develop over time. This is normal and does not
adversely affect the load-bearing capability of the product, therefore it is not covered in
this warranty.
If you fi nd you do have a problem with this product, you should contact the AV reseller
you purchased this product from. The original purchaser is responsible for shipment of the
product to the manufacturer’s appointed service centre for repair.
We will endeavour to return repaired units within 5 working days, however this may not
always be possible in which case it will be returned as soon as practically possible. This
warranty does not protect this product against faults caused by abuse, misuse, or incorrect
installation which might be caused by ignoring the guidelines set out in this manual.
If failure is not covered by this warranty, the owner will be given the option to pay for labour
and parts to repair the unit at the service company’s standard rate.