User`s manual

User’s Manual
31
13. Appendix
13.1 Trouble Shooting
DISPLAY on front panel is off
1. Power cord is disconnected. Make sure power cord is plugged into a proper power
socket.
2. The receiver is turned off. Turn it on.
DISPLAY on front panel is on, but no sound and picture on TV screen
The receiver is in standby mode. Press
key to switch it to operation mode.
No signal
1. Signal cable is disconnected. Connect signal cable correctly.
2. Program parameters are set wrongly. Set correct parameters.
3. No signal from satellite dish. Try again when signal is available.
4. Satellite dish doesn’t point at the satellite. Adjust dish and check signal level in antenna
setup window.
No sound
Audio cable is disconnected or incorrectly connected. Connect audio cable correctly.
2. The receiver is in mute mode. Press MUTE key to restore sound.
3. Volume is set to minimum. Increase volume to a proper level.
4. Audio parameter is set wrongly. Set a proper audio parameter.
No picture
1. Video cable is disconnected or incorrectly connected. Connect video cable correctly.
2. The receiver is in radio mode. Switch it to TV mode if you need.
Video and audio mismatch, or absonant sound
Audio parameter is set wrongly. Select a proper audio parameter.
Poor quality picture
1. Satellite dish doesn’t point at the satellite. Adjust dish towards the satellite.
2. Weak signal. Connect signal cable securely.
3. Inappropriate satellite dish size. Replace the satellite dish.
4. High LNB noise factor. Replace the LNB.
5. LNB does not work. Replace the LNB.
Cannot play program
1. Smart card is inserted incorrectly. Insert smart card correctly.
2. Smart card cannot decrypt this kind of program.
RCU doesn’t work
1. No enough power in batteries. Replace the batteries.
2. RCU is not aimed at the receiver. Aim RCU at the receiver.
Note: If you cannot solve the problems after referring to this trouble shooting, please
contact your local operator.
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