Visioneer NetScan 4000 User's Guide ® for Windows
Visioneer NetScan 4000 Scanner User’s Guide FOR WINDOWS
COPYRIGHT INFORMATION Copyright © 2009 Visioneer, Inc. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The Visioneer® brand name and logo are registered trademarks of Visioneer, Inc. The PaperPort® and OmniPage® Pro brand name and logo are registered trademarks of Nuance Communications, Inc. Kofax® and Virtual ReScan® are registered trademarks, and VRS™ is a trademark of Kofax Image Products, Inc.
TABLE OF CONTENTS i TA B L E O F C O N T E N T S Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s In The Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Visioneer NetScan 4000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Control Panel . . . . . . . . . . . . . . . . . . .
ii TABLE OF CONTENTS Editing a Folder using the Scanner’s Web Page . . . . . . . . . . . . . . . 63 Setting Required Fax Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting Your Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Setting Your Fax Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Loading Paper . . . . . .
TABLE OF CONTENTS iii Information Messages During Scanning and Copying . . . . . . . . . 111 Information Messages During Networking . . . . . . . . . . . . . . . . . . 113 Information Messages During E-Mailing . . . . . . . . . . . . . . . . . . . 114 Information Messages During Filing . . . . . . . . . . . . . . . . . . . . . . 116 Information Codes During Faxing . . . . . . . . . . . . . . . . . . . . . . . 118 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv TABLE OF CONTENTS Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 NetScan 4000 Spare Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction Thank you for purchasing the NetScan 4000, a 4-in-1 MFP (Multifunction Peripheral). The scanner offers an unprecedented document delivery technology, transmitting paper documents electronically over the internet. With this scanner, you can instantly scan single-sided or double-sided paper-based document and deliver the electronic image to various destinations including e-mail addresses, printer, fax machine, ftp servers, web site, or someone else’s computer on the network.
2 VISIONEER NETSCAN 4000 USER’S GUIDE WHAT’S IN THE BOX Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Visioneer NetScan 4000 Telephone Cord Power Cord (US) Power Supply Power Cord (UK) USB Cable Power Cord (EUR) FEATURES Digital Copying: Since the scanner can connect to a laser printer, it is able to perform digital copies with outstanding copy quality.
FEATURES 3 E-Mailing: When connected to an ethernet network and an SMTP server, the scanner allows you to transmit document(s) to your e-mail as an attachment. With a touch of the e-mail key and the selection of your recipients' e-mail address(es), the document(s) is/are first scanned and converted into an image file, and then transmitted to remote recipients within minutes.
4 VISIONEER NETSCAN 4000 USER’S GUIDE Shortcuts: By assigning your frequently used functions and settings as shortcut buttons, the scanner allows you to complete your task in three simple touches on the LCD-screen and the control panel. THE VISIONEER NETSCAN 4000 Paper guides ADF Cover Release Input tray Automatic Document Feeder (ADF) Paper stop Scanner lid Output tray LCD screen Control panel ADF Cover Release—Lift to open the ADF Automatic Document Feeder (ADF)—Feeds paper through the scanner.
THE VISIONEER NETSCAN 4000 Power switch 5 Line jack Power jack Telephone jack Copy port USB port Lan port Power switch—Turns the power on and off. Power jack—Connects the power cord to the scanner. COPY port—Connects to a printer with a USB cable. LAN port—Connects to the network with a network cable. USB port—Connects to a computer with a USB cable as a USB scanner. Telephone jack—This connection port should be ignored since a handset is not provided with this model.
6 VISIONEER NETSCAN 4000 USER’S GUIDE CONTROL PANEL Numeric keys LCD screen Function keys Status LEDs Control keys LCD screen—Displays the current operation. Touch to set operation parameters. Function keys—Used to select a working mode. Press to make a copy. Press to send your scanned document to e-mail. Press to send your scanned document to a designated server. Press to send your scanned document to a fax machine.
CONTROL PANEL 7 Numeric keypad—Used to specify a copy quantity or input a fax number. Control keys—Used to select special requirements or one of the start keys to start sending or copying your document(s). Menu key—Press to access the options to set up the system. Clear key—Press to clear current settings and return to the default settings. Press the button for over 5 seconds to return to the factory default settings. Energy Saving key—Press to enter power saving mode.
8 VISIONEER NETSCAN 4000 USER’S GUIDE Status LEDs—Indicates the hardware status. ■ The Power LED—Used to indicate the power on and ready status. ■ The Alarm LED—Used to indicate hardware and transmission errors. ■ The Energy Saving LED—Used to indicate power-saving status. BEFORE YOU BEGIN The scanner has to be setup properly on your network to perform the e-mail and filing functions. Before using the scanner, please setup the scanner properly on your network for e-mail and filing function.
BEFORE YOU BEGIN 9 Explanation of contents: 1. * DHCP Enable: 2. * IP Address: 3. Subnet Mask: 4. Gateway IP: 5. * DNS Server: 6. * SMTP Server: 7. 8. 9. 10. 11. SMTP Port: * POP3 Server: * POP3 Port: * LDAP Server: LDAP Port: Choose Yes to obtain IP/subnet/gateway addresses automatically from the DHCP server. The Internet Protocol (IP) address assigned to your machine by your network administrator or by the DHCP server.
10 VISIONEER NETSCAN 4000 USER’S GUIDE Note: 1. DHCP Server—With DHCP (Dynamic Host Configuration Protocol), a host can automatically be given a unique IP address each time it connects to a network—making IP address management an easier task for network administrators. If the DHCP server is available from your network, you do not need to enter the TCP/IP, subnet mask, gateway, and DNS information. Instead, this information will be automatically given for the scanner. 2.
INTERNET COMMUNICATION FEATURES 11 INTERNET COMMUNICATION FEATURES SCAN TO E-MAIL The scanner allows you to deliver your scanned document to e-mail addresses on the network. The document is first scanned and converted to a standard PDF, JPEG, TIFF, or MTIFF (Multi-page TIFF) file format and then transmitted to remote recipients simultaneously as an e-mail attachment.
12 VISIONEER NETSCAN 4000 USER’S GUIDE SCAN TO FOLDER Through the intranet with FTP (File Transfer Protocol), HTTP (Hypertext Transfer Protocol), HTTPS (a secure way of using HTTP), or CIFS (Common Internet File System), the scanner allows you to save scanned document directly to a designated server or a personal computer on the network in a standard PDF, JPEG, TIFF, or MTIFF file format. CIFS is the sharing system of Microsoft Windows.
MINIMUM CONFIGURATION REQUIREMENTS 13 Installing Your Machine This chapter is specifically targeted to the persons who are responsible for the administration of the scanner. It is recommended that the administrator read this chapter before installing the machine.
14 VISIONEER NETSCAN 4000 USER’S GUIDE UNLOCKING THE SCAN UNIT The scan unit is locked during transport to protect the scanning mechanism from being damaged. Be sure to unlock the scan unit before using the machine. 1. Open the document cover. Locate the lock switch at the left side. 2. Move the lock switch to the “unlocked position”. Unlocked position Scanner lid Locked position Note: If you need to move the scanner for repair or any other reason, be sure to lock the scanner before moving.
CONNECTING THE CABLES CONNECTING THE CABLES CONNECTING THE POWER CABLES 1. Press the power switch to the “O” position to turn off the scanner. 2. Plug the power supply into the power jack on the scanner. Power jack Note: Only use the power supply (HEG75-S240320-7L made by HiTron) included with your scanner. Connecting any other type of power supply may damage your scanner, and will void its warranty. 3. Plug the power cord into the power supply and into a wall outlet.
16 VISIONEER NETSCAN 4000 USER’S GUIDE CONNECTING THE ETHERNET CABLES 1. Connect one end to the LAN port at the back of the scanner. LAN Port 2. Connect the other end of your Ethernet LAN cable to an available port on your Ethernet Hub or wall.
CONNECTING THE CABLES 17 CONNECTING THE TELEPHONE LINE 1. Plug one end of the telephone line to the LINE jack at the right end of the rear panel. LINE Port 2. Plug the other end of telephone line to the “RJ-11” telephone jack provided by the telephone company. CONNECTING THE PRINTER CABLE 1. Connect one end of the printer cable (USB cable) to the printer. 2. Connect the other end to the COPY port at the rear of the scanner.
18 VISIONEER NETSCAN 4000 USER’S GUIDE TURN ON THE POWER Press the power switch to the “|” position to turn on the scanner. After showing the booting up message, the LCD screen displays the preset ready status. Note: After the scanner is turned on, you can press the Energy Saving button on the control panel to switch to the power saving mode. If the scanner is idle for 15 minutes (default setting), it automatically shuts off the scanning lamp.
CONNECTING THE CABLES 19 Configuring the Scanner The following settings or destinations must be defined by the system administrator before the scanner is used to distribute the scanned document on the network. ■ Network and E-mail parameters: Defines the parameters for TCP/IP, SMTP, and POP3 protocols to send your scanned document to e-mail addresses.
20 VISIONEER NETSCAN 4000 USER’S GUIDE Note: ■ If the system administrator has chosen DHCP, then the IP address of TCP/IP, gateway, subnet mask, and DNS server will be automatically configured. ■ When installing the scanner for the first time, it is recommended that the Administrator retain the default system settings. The settings can be customized at a later date once you are familiar with the operation and functionality of the scanner. SPECIFYING THE SCANNER’S NETWORK SETTINGS 1.
SPECIFYING THE SCANNER’S NETWORK SETTINGS 21 2. Press the Menu button on the control panel. This displays the following Menu screen. 3. Touch Network Settings to display the following Network Settings screen. 4. Touch ON under DHCP Enable to enable DHCP. Otherwise, follow the steps on the next page for inputting static information in these fields. Writedown the address in the IP Address field. You will need this information to access the scanner’s embedded webpage from your web browser.
22 VISIONEER NETSCAN 4000 USER’S GUIDE 5. The default TCP/IP information is incorrect for your network environment, please enter your own network information via the soft keyboard. Touch on an IP Address/Subnet Mask/Gateway IP/DNS Server field to bring up the soft keyboard and then enter the relevant value for the field you selected. 6. Touch KB Switch to switch from the Alpha keyboard to the Numeric keyboard. 7. Input the data then touch Return.
SPECIFYING THE SCANNER’S NETWORK SETTINGS 23 SPECIFYING ADMINISTRATOR SETTINGS USING THE SCANNER’S WEB PAGE 1. Input the network settings on the control panel, via the soft keyboard, as described in the preceding section “Specifying the Scanner’s Network Settings” on page 20. 2. The scanner is designed with an embedded web page to allow the system administrator to remotely manage the scanner. Simply type the IP address of the scanner in the URL field of your browser and then press Enter.
24 VISIONEER NETSCAN 4000 USER’S GUIDE Note: ■ The “Management” and “Administrative Settings” menus are blocked by password. After selecting either of these options, touch Login to enter the detailed settings. There is no default password for these options, you can create a password later. When you do create a password, write it down somewhere in case you may forget it. ■ For effective management, it is recommended you create an administrator’s login password later.
SPECIFYING THE SCANNER’S NETWORK SETTINGS 4. The Network Management Tool main screen opens. 5. Choose New Device from the File menu to open the New Device dialog box. 25 Or, you can click the new device tool from the toolbar. Or, double-click the large New Device icon. 6. Enter the IP address of your device as illustrated in the example below.
26 VISIONEER NETSCAN 4000 USER’S GUIDE 7. The scanners on the network will be displayed in the main screen as follows. It may take a few moments to load the network device to this window. 8. Double click the NetScan icon or you can use either of the following options to open the scanner’s embedded web page to specify your desired settings. 9. ■ Select the device’s icon and choose the Menu Settings tool in the toolbar.
SUMMARY OF THE MENU OPTIONS SUMMARY OF THE MENU OPTIONS Information : Used to display the scanner’s basic information. Item Description Model Displays the scanner’s model name. Manufacturer Displays the manufacturer name. MAC Address Displays the scan unit’s MAC address. Serial Number Displays the scanner’s serial number. System Firmware Version Displays the system’s firmware version. Scanner Firmware Version Displays the scanner’s firmware version.
28 VISIONEER NETSCAN 4000 USER’S GUIDE Network Setting : Used to specify the scanner’s network settings. Item Description DHCP Enable If you have a DHCP server available on your network and the DHCP has been enabled, the IP address, subnet mask, gateway, and DNS server will be automatically given. Choice: ON, *OFF IP Address The Internet Protocol (IP) address assigned to your machine by your network administrator. Subnet Mask The subnet mask address assigned by your network administrator.
SUMMARY OF THE MENU OPTIONS Mail Server : Used to specify the scanner’s mail server information. Item Description POP3 Server IP or URL Enter the POP3 server IP or POP3 URL address. Port # Enter the port number of the POP3 server. * 110 External Address Book LDAP Server IP or URL Enter your LDAP server IP or URL address here. Port # Enter the port number of the LDAP server. * 389 Login Name Enter the login name of the LDAP server. Note: 1.
30 VISIONEER NETSCAN 4000 USER’S GUIDE Note: 1. The login name and password are case-sensitive and can be up to 28 characters. 2. LDAP Search: ■ This machine supports two types of authentication, simple and anonymous login to your LDAP servers. ■ This machine allows up to 100 match results in a single search. ■ The attributes such as “cn” and “mail” have been predefined as the search field.
SUMMARY OF THE MENU OPTIONS 31 Copier Default : Used to specify the scanner’s default copy settings. Note when the system auto reset time is over, or the device is turned on and off again, the copy settings will be reset to these values. Item Description Basic Image Density The image density can be adjusted within a range of 7 levels using the control panel, or using the scanner's Web Page. Increasing the value makes the printouts darker, decreasing the value makes the printouts lighter.
32 VISIONEER NETSCAN 4000 USER’S GUIDE Copier Default : Used to specify the scanner’s default copy settings. Note when the system auto reset time is over, or the device is turned on and off again, the copy settings will be reset to these values. Item Description Duplex Choose one of these four types to use when printing duplex. (First verify that your printer includes a duplex option.
SUMMARY OF THE MENU OPTIONS 33 Copier Default : Used to specify the scanner’s default copy settings. Note when the system auto reset time is over, or the device is turned on and off again, the copy settings will be reset to these values. Item Description Orientation Specify how you want to bind your duplex printing. Note: This feature is available only if a duplex printer is installed.
34 VISIONEER NETSCAN 4000 USER’S GUIDE Copier Default : Used to specify the scanner’s default copy settings. Note when the system auto reset time is over, or the device is turned on and off again, the copy settings will be reset to these values.
SUMMARY OF THE MENU OPTIONS 35 Copier Default : Used to specify the scanner’s default copy settings. Note when the system auto reset time is over, or the device is turned on and off again, the copy settings will be reset to these values. Item Description N-Up (Paper Saving) Use this setting to print multiple pages of a document onto a single sheet of paper, and to set the sequence of the page images on each sheet of paper.
36 VISIONEER NETSCAN 4000 USER’S GUIDE E-Mail Default : Used to specify the default settings set by the administrator when sending an e-mail from the scanner. The default settings are what the scanner will be reset to when the system auto reset time is over, or when the scanner is turned off and on again. Item Description Default E-Mail Options Default Subject Enter text for the default email subject, for all outgoing e-mails, being sent from the scanner. Up to 64 characters are allowed.
SUMMARY OF THE MENU OPTIONS 37 E-Mail Default : Used to specify the default settings set by the administrator when sending an e-mail from the scanner. The default settings are what the scanner will be reset to when the system auto reset time is over, or when the scanner is turned off and on again. Item Description Color Color documents to be sent via E-mail from the scanner. Options: 1.
38 VISIONEER NETSCAN 4000 USER’S GUIDE Explanation of file format : TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image format supported by virtually all paint, image-editing, and pagelayout applications. Also, virtually all desktop scanners can produce TIFF images. JPEG JPEG (Joint Photographic Experts Group) compression provides the best results with continuous-tone color and the smallest file size. The following table gives you an idea of file size v.s.
SUMMARY OF THE MENU OPTIONS 39 Folder Template : Used to specify the parameters for a Folder Template. The Folder Template contains similar information as the new folder screens. The Folder Template will display on the folder screen when users want to add a new folder to save the time to retype the data again. Item Description Port # Enter the port number for the server where you want to store your scanned document.
40 VISIONEER NETSCAN 4000 USER’S GUIDE Folder Template : Used to specify the parameters for a Folder Template. The Folder Template contains similar information as the new folder screens. The Folder Template will display on the folder screen when users want to add a new folder to save the time to retype the data again. Item Description Image Density Adjust the image density in seven steps using the control panel.
SUMMARY OF THE MENU OPTIONS Explanation of file format : PDF PDF (Portable Document Format) is a very popular file format used by Adobe. You can view PDF files using Adobe Acrobat or Adobe Reader. TIFF/MTIFF TIFF (The Tagged-Image File Format) is a flexible bitmap image format supported by virtually all paint, image-editing, and pagelayout applications. Also, virtually all desktop scanners can produce TIFF images.
42 VISIONEER NETSCAN 4000 USER’S GUIDE Fax Default : Used to specify the fax default settings. Item Description Document Size Set default document size. Choice: A4, Letter, Legal. Note: The Legal option is only for ADF scan. Image Density The image density can be adjusted within a range of 7 levels using the control panel or from the scanner's Web Page. Increasing the value makes your scanned image darker and decreasing the value makes your scanned image lighter. Set default image density level.
SUMMARY OF THE MENU OPTIONS Fax Settings : Used to specify additional fax settings. Item Description Station Number Enter the telephone number of the scanner. The Station Number is the phone number of the line connected to the built-in modem and the Station Number should be a value not more than 20 characters. The “+” (plus) and “ ” (blank space) are supported. The value of the station number will be printed as part of the fax header information of all outgoing faxes.
44 VISIONEER NETSCAN 4000 USER’S GUIDE Fax Settings : Used to specify additional fax settings. Item Description Transmission Report Select if you want to print the fax transmission report. This report lists the time and date of transmission and whether the transmission was successful (OK). If you select Yes, a report will be printed after each transmission. If you select Error, the report will only be printed when a fax fails to transmit.
SUMMARY OF THE MENU OPTIONS Fax Settings : Used to specify additional fax settings. Item Description Report Print You can print the following types of reports: ■ Activity Report: Select to print a report showing the latest record, of up to 50 communications, between the sending and receiving fax machines. (The default setting is to print a record of every 50 communications between sending and receiving fax machines.
46 VISIONEER NETSCAN 4000 USER’S GUIDE Phone Book : Used to create and edit the fax phone book, which includes up to 200 individual phone numbers and 20 groups. Item Description Program Select to enter a new group. Up to 20 phone groups can be created. Change Changes a current phone group. Select a group you wish to change and then touch the Change button. Delete Deletes a current phone group. Select a group you wish to delete and then touch the Delete button. The selected group will be deleted.
SUMMARY OF THE MENU OPTIONS 47 Management : Used to specify the administrator authentication and other management settings such as energy saving (timer), display language, the default operation mode, and so on. Item Description Energy Saving (Timer) If Energy Saving has been enabled, choose how long the machine will be idle before it automatically enters the energy saving mode after the last action. The factory default setting is 15 minutes.
48 VISIONEER NETSCAN 4000 USER’S GUIDE Account Management : Used to set user’s privileges including using the copy, e-mail, folder, or fax function of the scanner by assigning an account authentication method. Item Description Important! For effective management, the scanner allows the administrator to specify users’ privileges only through the scanner’s embedded web page.
CREATING A FOLDER TEMPLATE 49 CREATING A FOLDER TEMPLATE There are server configuration requirements that must be met before attempting to scan to a folder. The following will briefly review the server systems that can be used with the scanner. There is additional information that you need to be aware of. FTP—SETTING THE SERVER TO STORE YOUR IMAGE FTP Stands for “File Transfer Protocol.” It is a common method of transferring files via the Internet from one computer to another.
50 VISIONEER NETSCAN 4000 USER’S GUIDE Since the scanner will check whether the directory for saving the file really exists, before proceeding with file saving, and then writing the file after scanning to the specified directory, you have to set the directory for saving files as “browse” and allow write access in the Web Server; otherwise, the scanner will not be able to write the file into the directory.
CREATING A FOLDER TEMPLATE 51 The settings for IIS anonymous access is as below: 1. Start “Internet service manager” in the “Control Panel”, select “Default Web site” and right click C:\Inetpub\wwwroot\Xcabinet, and select “Properties”.
52 VISIONEER NETSCAN 4000 USER’S GUIDE 2. In the Xcabinet dialog box, select the “Directory security” tab, and click “Edit” for “Anonymous Access and Authentication Control”. Please make sure “Anonymous Access” is selected in the “Authentication Methods” dialog box. 3. Click on “Edit” to open the “Anonymous User Account” window. Please make sure that the account, stored in your computer system, in the “Username” field has sufficient privileges to access the file system.
CREATING A FOLDER TEMPLATE 53 The settings for IIS privilege is as below: 1. Like the setting in anonymous access, start the “Internet service manager” and select “Default Web site”. Right-click C:\Inetpub\wwwroot\Xcabinet, and select “Properties”. 2. Select the “Directory” tab in the Properties page. Please ensure the privileges for “Read”, “Write” and “Directory Browsing” are selected.
54 VISIONEER NETSCAN 4000 USER’S GUIDE The settings for the directory is as below: If the file management system in your server is NTFS, in order to allow IIS to use an anonymous account to access the files in the directory of C:\Inetpub\wwwroot\Xcabinet, you have to make sure the anonymous account has sufficient write privileges. You may make settings changes similar to the following: 1. Select C:\Inetpub\wwwroot\Xcabinet directory in Windows Explorer, right-click and then select “Properties”. 2.
CREATING A FOLDER TEMPLATE 55 HTTPS—SETTING THE SERVER TO STORE YOUR IMAGE HTTPS is a secure way of using HTTP. HTTP provides almost no security features. It contains only basic authentication mechanisms, and supports little privacy. HTTPS solves this problem by adding SSL, a secure transport layer over insecure TCP. To send a scanned document to a server using HTTPS, you must install SSL on the destination servers.
56 VISIONEER NETSCAN 4000 USER’S GUIDE 2. Select then right-click on Default Web Site and then choose Properties. The Default Web Site Properties dialog box appears. Click the Web Site tab and check if SSL port is editable. 3. In the Default Web Site Properties dialog, click the Directory Security tab and then click the Edit button from the Secure Communication field. The Secure Communication dialog opens.
CREATING A FOLDER TEMPLATE 4. 57 Make sure “Require secure channel (SSL)” and “Ignore client certificates” have been selected. Or You can simply type “netstat” in an MS-DOS command. If the https has been established, and indicated in the example below, then the server is ready to receive scanned documents from the scanner via HTTPS.
58 VISIONEER NETSCAN 4000 USER’S GUIDE CIFS—SETTING THE SERVER TO STORE YOUR IMAGE CIFS (Windows Network Share) is a file saving protocol generally used for “recourse sharing” of networks in Microsoft Windows systems. Please set up the “shared directory” per the network settings for sharing in MS Windows. Generally, in the shared directory Properties dialog box under the Windows XP, select the “Sharing” tab, and then select “Share this folder”.
CREATING A FOLDER TEMPLATE Click the “Full Control” option to allow full privileges to the shared directory.
60 VISIONEER NETSCAN 4000 USER’S GUIDE CREATING A FOLDER TEMPLATE USING THE SCANNER’S EMBEDDED WEB PAGE For management purposes, the scanner allows the administrator to specify the Filing Template remotely only through the scanner’s embedded web page. Please note that you cannot specify these settings using the scanner’s touch panel. To specify the Filing Template by the scanner’s web page: 1.
CREATING A FOLDER TEMPLATE 61 2. Click Filing Template to prompt the following Filing Template screen. 3. Enter or select an input parameter respectively, and then click Update to save your settings. Refer to the following table for details of each setting: Item Description Target URL Please choose the type of protocol for your filing server in the first field. Choices include: *FTP, HTTP, CIFS, HTTPS Please enter the target URL in the second field.
62 VISIONEER NETSCAN 4000 USER’S GUIDE Item Description File Name The file name for your scanned document without extension. Using #Y#M#D#h#m#s#n creates a counting number file name. (Y, M, D, h, m, s, n represent Year, Month, Day, hour, minute, second and series number respectively.) For example, typing the file name: test#D#n will bring your filing file name as test0500001 Color File Format Color documents are sent to the server from the scanner. Choices are: 1.
CREATING A FOLDER TEMPLATE Item Description Image Density The image density can be adjusted within a range of 7 levels using the control panel or from the scanner's Web Page. Increasing the value makes your scanned image darker and decreasing the value makes your scanned image lighter. Choices are: 1, 2, 3, *4, 5, 6, 7 Subfolder Input the name of the subfolder. (Make sure you have write access to create a subfolder on the server.
64 VISIONEER NETSCAN 4000 USER’S GUIDE 4. Click Filing Manager to open the Filing Manager options.
CREATING A FOLDER TEMPLATE 5. 65 Click New to open the New Folder dialog. Note: ■ If you have created a Folder Template, all the settings of the template will be automatically copied to the new folder settings so that you don’t need to retype the information when adding a new folder. ■ The five most often used folder names appear first on the Filing Manager main screen. Up to 40 folders can be entered. You can use the Up-Arrow or Down-Arrow key to scroll through all folders in the folder list.
66 VISIONEER NETSCAN 4000 USER’S GUIDE 6. Input the folder information in the fields you want to modify. The following example shows the settings from the Folder Template’s.
CREATING A FOLDER TEMPLATE 7. 67 Click Add to save the folder and return to the main screen. Your new folder name will be displayed in the window. Click Update to send the changes to the scanner, or Exit to leave without saving any change.
68 VISIONEER NETSCAN 4000 USER’S GUIDE To modify a current folder, 1. Repeat Step 1 to 2 from the previous section, “Editing a Folder using the Scanner’s Web Page”. 2. Choose a folder you wish to edit from the folder list and click Modify to open the following Modify Folder screen. Or, you can double-click the folder to open the Modify Folder screen. 3. Modify your folder content and click Update to save the latest data, or Cancel to exit and return to the Folder Manager screen. 4.
CREATING A FOLDER TEMPLATE 69 To delete a folder: 1. Repeat Step 1 to 2 from the previous section, Adding a New Folder By the scanner’s Web Page. 2. Choose the folder you wish to delete in the Folder Manager screen.
70 VISIONEER NETSCAN 4000 USER’S GUIDE 3. Click Delete to remove the folder. A warning message appears to confirm your deletion. Click OK to confirm or Cancel to exit. 4. Click Update to send the changes to the scanner, or Exit to leave without saving any changes.
SETTING REQUIRED FAX SETTINGS 71 SETTING REQUIRED FAX SETTINGS SETTING YOUR LOCATION Your location has to be set first to ensure the fax transcending signals are correct. To set your location: 1. Start Your Browser. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3. Click General from the Menu to open the General options. 4. Choose your location from the Country Code drop down list box.
72 VISIONEER NETSCAN 4000 USER’S GUIDE 5. Click Update to save your settings. Note: Alternatively, you can set your location via the touch panel. SETTING YOUR FAX HEADER The fax header consists of date, time, ID number, the receiving fax number and page index which will be shown at the top of all outgoing faxes. To set the fax header: 1. Start your browser. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3.
SETTING REQUIRED FAX SETTINGS 73 5. Click Fax Settings from the Menu to open the Fax Settings screen. 6. Input your information in the ID # field. For example, your company name or your fax number. Up to 32 characters or digits can be entered. 7. Enter the scanner’s fax number in the Station Number field on the Fax Settings screen. Up to 20 digits can be entered, numbers and “ ” (blank space) and “+” (plus) are supported. The following is an example of the fax header.
74 VISIONEER NETSCAN 4000 USER’S GUIDE Operation With an intuitive control panel and a large LCD display, the scanner is designed to be easy-to-use. After the administrator has completed the configuration of the machine, basically, operating the scanner takes only a few steps as follows. 1. Place the document in either the input tray or on the flatbed glass. 2. Press Copy, E-mail, Filing, or Fax on the control panel. Copy—sends the scan to the attached printer.
LOADING PAPER 75 NOTICE ON USING THE ADF Before using the ADF, please make sure that your paper meets the following specifications: ■ Document(s) can range in size from 4.5 by 5.5 inches to 8.5 by 14 inches (Legal). ■ Document(s) can range in weight from 16 to 28 lbs (0.002” to 0.006” or 60 g/m2 to 105 g/m2). ■ Document(s) should be square or rectangular and in good condition (not fragile or worn). ■ Document(s) should be free of tape, curl, wrinkle, tears, wet ink, or punch holes.
76 VISIONEER NETSCAN 4000 USER’S GUIDE 5. Adjust the Paper Guides to center the document(s) in the ADF. 6. Place your document(s) with the text FACE UP in the ADF with the tops pointing into the scanner.
LOADING PAPER 77 USING THE PAPER STOPPER If you are using legal size paper, move the paper stopper to the right end as shown below. The paper stopper is designed to keep your documents from falling to the floor during operation. PLACING DOCUMENT(S) ON THE GLASS 1. Open the document(s) cover to reveal the glass. 2. Place your document with the text FACE DOWN on the glass and align the document in the upper-left corner. 3. Close the document cover.
78 VISIONEER NETSCAN 4000 USER’S GUIDE MAKING COPIES BASIC OPERATION Important! Before making copies through your printer, please make sure your printer has been properly connected to the scanner and that the power of the printer has been turned on FIRST. Otherwise, the copy function will not work properly. Using the Default Settings 1. Place your document(s) with text FACE UP in the ADF or FACE DOWN on the flatbed glass. 2.
MAKING COPIES 79 ADVANCED OPERATION USING SPECIAL SETTINGS 1. Place your document(s) with text FACE UP in the ADF or FACE DOWN on the glass. 2. Press the Copy button on the control panel to prompt the Copy main screen. 3. If you need to make more than one copy, enter your desired copy count using the numeric keypad on the control panel. The number of copies will appear on the upper right corner. 4.
80 VISIONEER NETSCAN 4000 USER’S GUIDE SETTINGS DESCRIPTION Basic Copy : Item Description Reduce/ Enlarge Select the scaling percentage by touching the Switch button. Choices: *100%, 25%, 50%, 78% (Legal -> Letter), 93% (Fit to Page), 127% (Letter -> Legal), 200%, Variable Variable means selecting your scaling percentage in a one percent increment from 25%~400% using the Up-arrow and Down-arrow key. Paper Tray Sets which paper tray, in the printer, will be used for the current Copy job.
MAKING COPIES Image Edit : Item Description Erase Border Sets the length of border you want removed from the image. Options: *0 / 0.25 / 0.5 / 0.75 / 1.0 inch or *0 / 6 / 13 / 19 / 25 mm Margin Adjustment The “Margin Adjustment” option will move the copy image to the right and/or to the bottom; depending on the “Right” and “Bottom” parameters. Right or Bottom options: *0 / 0.25 / 0.5 / 0.75 / 1.0 inch or *0 / 6 / 13 / 19 / 25 mm Unit Choose the unit of measurement you want to use.
82 VISIONEER NETSCAN 4000 USER’S GUIDE Advanced Copy : Item Description Collate Choose the order you want your copies to be placed in “*Sort” (e.g. pages 1,2,3/1,2,3 /1,2,3) or “Stack” (e.g. pages 1,1,1/2,2,2/3,3,3). Duplex Choose one of these four types to use when printing duplex. (First verify that your printer includes a duplex option.) Choices: 1 to 1 Sided, *1 to 2 Sided, 2 to 2 Sided, 2 to 1 Sided 1 to 1 Sided: Copy single-sided originals onto one side of one sheet of paper.
MAKING COPIES Advanced Copy : Item Description Orientation Specify how you want to bind your duplex printing. Note: This feature is available only if a duplex printer is installed. Choices: *Long Edge to Long Edge, Long Edge to Short Edge, Short Edge to Long Edge, Short Edge to Short Edge Long Edge means documents are to be bound or flipped on the long edge of paper. Short Edge means documents are to be bound, or flipped, on the short edge of paper.
84 VISIONEER NETSCAN 4000 USER’S GUIDE Advanced Copy : Item Description Orientation (Cont’d) Examples: Long Edge: Short Edge: / /
MAKING COPIES Advanced Copy : Item Description N-Up (Paper Saving) Use this setting to print multiple pages of a document onto a single sheet of paper, and to set the sequence of the page images on each sheet of paper. Choices: *1-in-1, 2-in-1, 4-in-1 (landscape), 4-in-1 (portrait) 1-in-1 means one page will be printed on a single sheet of paper. 2-in-1 means two pages will be printed on a single sheet of paper as illustrated.
86 VISIONEER NETSCAN 4000 USER’S GUIDE SENDING YOUR DOCUMENT TO E-MAIL BASIC OPERATION Using the Default Setting 1. Place your document(s) with text FACE UP in the ADF or FACE DOWN on the flatbed glass. 2. Press the E-mail button on the control panel. The following E-mail main screen appears. The Address Book button The “To”/ ”CC”/”BCC” Field 3. 4. Enter the e-mail address. ■ Touch any place on the “To” field (the empty box in the center) to bring up the “soft keyboard” to input an email address.
SENDING YOUR DOCUMENT TO E-MAIL 87 ADVANCED OPERATION Using Special Settings 1. Place your document(s) with text FACE UP in the ADF or FACE DOWN on the glass. 2. Press the E-mail button on the control panel. The following E-mail main screen appears. The Address Book button The “To”/ ”CC”/”BCC” Field 3. Enter the e-mail address. ■ Touch any place on the “To” field (the empty box in the center) to bring up the “soft keyboard” to input an email address.
88 VISIONEER NETSCAN 4000 USER’S GUIDE 4. On the Basic screen, check if the original size, scanning resolution, original doc.: Simplex, or image density meets your requirement. If not, change the settings to suit your needs. 5. Press the E-mail Options tab to open the E-mail Options screen. Enter the file name of the scanned document, the “From” address, and type your e-mail message if necessary in the Text field, using the soft keyboard in each field.
SENDING YOUR DOCUMENT TO E-MAIL Item Description Original Doc. Choice: Simplex, Duplex(Long), Duplex(Short) Bind ■ Simplex: If your original is a single-sided document, choose Simplex to scan your documents only on one side. ■ Duplex(long): If your original is a double-sided document which is bound along the long edge of paper, choose Duplex(Long) to scan your document on the front and the back side.
90 VISIONEER NETSCAN 4000 USER’S GUIDE Item Description Reply To Enter a “Reply to” address if you want to specify a reply address that is different from the “From” address. Up to 60 characters can be entered in the field. To enter the address, you can touch anywhere on the “Reply To” field to bring up the soft keyboard to type the address. Text Type your e-mail message here. To enter the text, you can press anywhere on the “Text” field to bring up the soft keyboard to type the text.
SENDING YOUR DOCUMENT TO E-MAIL Item Description Black&White ■ Multi-Level (Gray): Choose “ON” if you wish to make grayscale copies or *OFF to make B&W (single-bit) copies. ■ File Format: Choose a file format for your scanned image. Grayscale choices include: *PDF, TIFF, JPEG, MTIFF Black&White choices include: *PDF, TIFF, MTIFF ■ Compression Level: Choices: *Low, Medium, High (If you choose ON from Multi-Level (Gray), the file formats include PDF, JPEG, TIFF, and MTIFF.
92 VISIONEER NETSCAN 4000 USER’S GUIDE USING THE SOFT KEYBOARD In the E-mail main screen, the soft keyboard is used to enter your e-mail address, or message in the text field. To use the soft keyboard: 1. Whenever there is a soft keyboard icon shown in a blank field, for example the following Subject field on the E-mail screen, touch anywhere on the blank field to bring up the soft keyboard.
SENDING YOUR DOCUMENT TO E-MAIL 93 2. To enter lower-case letters, numbers, or other characters, press the KB Switch button to switch between keyboards as shown below. 3. To return to the E-mail main screen, press the Return button. USING THE ADDRESS BOOK To select e-mail addresses: 1. Touch the Address Book icon on the E-mail main screen. The following Address Book screen displays. 2. Touch an e-mail address to select it. The selected one will be highlighted.
94 VISIONEER NETSCAN 4000 USER’S GUIDE To select a group address: 1. On the Address Book screen, touch the Group tab to display the following Group screen. 2. Touch a group to select it and then touch OK to return to the E-mail main screen. (You can touch another group to select multiple groups) To search an e-mail address or a group: 1. On the Address Book main screen, touch Search to display the following E-mail Search screen. 2. Choose your search type.
SENDING YOUR DOCUMENT TO FILING SERVERS 95 SENDING YOUR DOCUMENT TO FILING SERVERS Before sending your document to a destination server, you should set up a few folders first to speed up the process. A folder contains a list of parameters such as your filing protocol, directory, file name and other scanning parameters. On how to set up a new folder, please refer to the section “Creating A Folder Template” on page 49 in the previous chapter. BASIC OPERATION Using the Default Settings 1.
96 VISIONEER NETSCAN 4000 USER’S GUIDE ADVANCED OPERATION Using Special Settings 1. Place your document(s) with the text FACE UP in the ADF or FACE DOWN on the flatbed glass. 2. Press the Filing button on the control panel. The LCD-screen displays the following Filing main screen. 3. Choose a folder to save your scanned image. ■ Or you can use the Up-arrow or Down-arrow button to scroll through the list. ■ Or you can display the most frequently used folder list by touching the Show All button. 4.
SENDING YOUR DOCUMENT TO FILING SERVERS 6. Touch the Scan tab to display the Scan Settings screen. If you want, change the file format and the compression. (For information about the setting, please see the setting descriptions below.) 7. Press the B&W button to send your document(s) in black and white, or the Color button to send your document(s) in color. SETTINGS DESCRIPTION Item 97 Description Basic Resolution Choose a scanning resolution for your document.
98 VISIONEER NETSCAN 4000 USER’S GUIDE Item Description Bind Multi-batch document scanning from the ADF or Multi-page scanning from the flatbed can be enabled. Press the Bind button when you want to scan more than 50 pages from the ADF or more than one page from the flatbed. After scanning the 1st batch or 1st page, a dialog box will pop up asking if you wish to Bind or End. Choose Bind to scan the next batch or page or choose End to stop scanning.
SENDING YOUR DOCUMENT TO FILING SERVERS Item 99 Description Scan Options Color ■ File Format: Choose a file format for your scanned image. Choices include: *PDF, TIFF, JPEG, MTIFF Note: Choose MTIFF or PDF when you need to scan a multipage document and convert it to a single image file. ■ Compression Level: Choose the compression level for your scanned image. Choices: *Low, Medium, High If TIFF or MTIFF is selected as the file format, the compression Level is defined as Raw only.
100 VISIONEER NETSCAN 4000 USER’S GUIDE screen displays the server and scanning parameters that are same as the options in the folder Folder Template except the Folder Name. Refer to the following table to enter the relevant value, and then press the B&W start or Color start button to start sending your document. Note: After sending the scanned document to your target server, the new folder will be automatically added to the folder list in the Folder main screen.
SENDING YOUR DOCUMENT TO FILING SERVERS Server Information : Item Description Folder Name Enter name of your folder. Target URL Please choose the type of protocol of your filing server in the first field. Choices include: *FTP, HTTP, CIFS, HTTPS Please enter the target URL in the second field. You can enter either the domain name or the IP address with the directory path. Note that the directory will vary due to different protocols.
102 VISIONEER NETSCAN 4000 USER’S GUIDE Server Options : Item Description Login Name Enter the login name of the destination server. Password Enter the password of the destination server File Name The file name of your scanned document without a file extension. If you have not entered a value in the box, the system will set a default file name. Using a #Y#M#D#h#m#s#n format causes the file name to change by scan time.
SENDING YOUR DOCUMENT TO FILING SERVERS Scan Options : Item Description Image Density The image density can be adjusted within a range of 7 levels using the control panel or from the scanner's Web Page. Choices: 1, 2, 3, *4, 5, 6, 7 (1 means the lightest density while 7 means the darkest density.) Color File Format ■ File Format: Choose a file format for your scanned image.
104 VISIONEER NETSCAN 4000 USER’S GUIDE FAXING YOUR SCANNED DOCUMENT Important! Before faxing your document through the scanner, make sure that you have installed a telephone line on the scanner. Refer to Chapter 2 on how to connect a telephone line. BASIC OPERATION Using the default settings 1. Place your document(s) with text FACE UP in the ADF or FACE DOWN on the glass. 2. Press the Fax button on the control panel to display the Fax main screen. 3.
FAXING YOUR SCANNED DOCUMENT 105 Note: ■ If you make a mistake during the process, press the Stop button on the control panel to cancel the operation. ■ Up to 20 characters can be entered in the Fax Number field and some characters such as “-” and “P” (a 2-second pause) are supported. ■ When entering a phone number from the numeric keypad, include any PSTN access number (number to access the public telephone line, usually a 9 or 0), area codes, and the telephone number.
106 VISIONEER NETSCAN 4000 USER’S GUIDE ADVANCED OPERATION Using Special Settings 1. Place your document(s) with the text FACE UP in the ADF or FACE DOWN on the flatbed glass. 2. Press the Fax button on the control panel to display the Fax main screen. 3. Enter the fax number with the numeric keypad on the control panel. ■ Or you can touch the Phone Book button to bring up the preset telephone book and then select a number from the list. ■ You can also select multiple fax numbers at one time.
FAXING YOUR SCANNED DOCUMENT 5. Click the More Setting tab to display the More Setting screen. Check if you want to use Delay Send, Polling Reception or the Overseas Mode. (For more information about the settings, please see the setting descriptions below.) 6. Press the B&W or the Color button to send your document(s) in black and white. SETTING DESCRIPTIONS Basic : Item Description Original Doc.
108 VISIONEER NETSCAN 4000 USER’S GUIDE Basic : Item Description Image Density The image density can be adjusted within a range of 7 levels using the control panel or from the scanner's Web Page. Choices: 1, 2, 3, *4, 5, 6, 7 (1 means the lightest density while 7 means the darkest density.) * Factory Default More Settings : Item Description Send Later (Date/Time) Enter the specific date and time you wish to send the fax via the soft keyboard.
FAXING YOUR SCANNED DOCUMENT 109 To cancel a fax during waiting: If you want to cancel a previously set delayed fax, touch the Cancel Fax Job tab to display the following Cancel Fax Job screen. Touch the fax job you want to cancel and then touch the Delete button to cancel the fax job. USING THE PHONE BOOK To select a fax phone number or a fax group: 1. In the Fax main screen, press the Phone Book icon to display the Phone Book screen.
110 VISIONEER NETSCAN 4000 USER’S GUIDE 2. To choose a phone number or a group: ■ Touch a name or a group shown in the screen. Touch another phone number or group to send the fax to multiple people or groups. ■ If the receiving name of the phone number group does not appear on the screen, you can find the name by touching the Characters button for a quick search.
INFORMATION MESSAGES 111 Troubleshooting INFORMATION MESSAGES INFORMATION MESSAGES DURING SCANNING AND COPYING Message Action ADF paper empty Press the OK button. Reload your documents into the auto document feeder and try again. ADF cover open Close the ADF door and press the OK button. Flatbed cover open Close the scanner lid. Remove any paper from the ADF and press the OK button. Flatbed Light Check Power cycle the scanner. If the code still appears, contact your nearest dealer.
112 VISIONEER NETSCAN 4000 USER’S GUIDE INFORMATION MESSAGES DURING SCANNING AND COPYING Message Action ADF paper jam ADF paper jam. Open the ADF cover and remove the paper from the ADF. If the code still appears, power cycle the scanner. If the code still appears, contact your nearest dealer. Lock error Scanning unit is locked. 1. Turn off your scanner. 2. Find the lock switch underneath the scanner lid, to one side of the flatbed glass, and unlock the machine. 3. Turn the scanner back on. 4.
INFORMATION MESSAGES 113 INFORMATION MESSAGES DURING NETWORKING Message Action The connection has failed. Please check network settings. Ping the IP address of the scanner from another PC in a DOS prompt. For example, type “Ping 10.1.20.144” in a DOS prompt. If the scanner has no response, then perform the following steps. The address is invalid. Please check network settings. Network is down. Please check network settings. 1. Check if the RJ-45 connector is firmly plugged-in. 2.
114 VISIONEER NETSCAN 4000 USER’S GUIDE INFORMATION MESSAGES DURING E-MAILING Message Action Sequence error Reboot the machine, and try again later. If the error is still there, contact your nearest dealer. Device internal failure Reboot the machine, and try again. If the error is still there, contact your nearest dealer. Failed to connect mail server Contact your network administrator for further help.
INFORMATION MESSAGES 115 INFORMATION MESSAGES DURING E-MAILING Message Action Command error Reboot the machine, and try again. If the error is still there, contact your nearest dealer. Parameters or argument error 1. Check if the Device Name is valid. The Device Name can be found in Menu>General. 2. Check “From” address. 3. Check “To” address. 4. Contact your network administrator for further help. Command parameters not implemented Check if the Device Name is valid.
116 VISIONEER NETSCAN 4000 USER’S GUIDE INFORMATION MESSAGES DURING E-MAILING Message Action The transaction has failed Contact your network administrator for further help. INFORMATION MESSAGES DURING FILING Message Action Can not create a subfolder Make sure you have privileges to create folders on the server. Device internal failure Reboot the machine, and try later. If the error is still there, contact your nearest dealer.
INFORMATION MESSAGES 117 INFORMATION MESSAGES DURING FILING Message Action CIFS (User level) can not make subdirectory The account does not have access to create subdirectories. CIFS Network share name incorrect Check the folder directory and make sure it follows the UNC, such as \\Computer\Share\directory. Failed to connect CIFS Check if the server supports CIFS(SMB) connection. CIFS Computer name error Make sure the computer name in the directory is correct.
118 VISIONEER NETSCAN 4000 USER’S GUIDE INFORMATION MESSAGES DURING FILING Message Action HTTP internal server error Contact your server administrator for further help. HTTP PUT method not implemented The server does not use the HTTP PUT method. The scanner can’t save the file to this server, contact your system administrator for help. HTTP server unavailable Contact your server administrator for help. HTTP server does not support HTTP version 1.1 The server does not support HTTP version 1.
INFORMATION MESSAGES 119 INFORMATION CODES DURING FAXING Code Description/Cause 0201 No Dial Tone Occurs when “Detect Dial Tone” is enabled and there is no dial tone detected. 0202 1. Your fax machine receives an invalid fax message from the remote fax machine. Please try again or use another line. 2. The line quality is poor. Please try again or use another line. 3. If the error still occurs, please call your service support. 0203 No fax response.
120 VISIONEER NETSCAN 4000 USER’S GUIDE INFORMATION CODES DURING FAXING Code Description/Cause 0226 1. Your fax machine received an invalid fax message from the remote fax machine. Please try again or use another line. 2. The line quality is poor. Please try again or use another line. 3. If the error still occurs, please call your service support. 0229 1. Your fax machine received an invalid fax message from the remote fax machine. Please try again or use another line. 2. The line quality is poor.
CLEARING A PAPER JAM 121 Maintenance CLEARING A PAPER JAM If scanning stops due to a paper jam in the Automatic Document Feeder, follow the instructions below for removing the jammed page. 1. Lift up on the ADF cover release, and carefully open the ADF door. 2. Remove the jammed page and then gently close the ADF cover.
122 VISIONEER NETSCAN 4000 USER’S GUIDE If the jammed page is too far in the scanner to be retrieved from the ADF, gently pull the page out from under the paper tray: Jammed paper
CLEANING THE SCANNER 123 CLEANING THE SCANNER Regular maintenance of your scanner can help to ensure continual optimal performance. CLEANING THE AUTOMATIC DOCUMENT FEEDER Clean the ADF if documents do not feed easily into the ADF, or if several feed in at the same time. To clean the ADF: 1. Dampen a soft, lint-free, cloth with some Isopropyl rubbing alcohol (95% solution). ADF Cover Release 2. Lift up on the ADF cover release, and carefully open the ADF door. 3.
124 VISIONEER NETSCAN 4000 USER’S GUIDE Note: Please be careful when cleaning the roller. The roller is designed to rotate in one direction only. As you are cleaning the roller, make sure it rotates easily, and continue rotating it in that direction while wiping it clean. Do NOT force the roller to rotate in the opposite direction. Forcing the roller to rotate will damage it, and may cause the scanner to feed pages incorrectly. 5. Wipe the black part of the ADF snap-in pad.
CLEANING THE LCD-DISPLAY 4. 125 Clean the strip of glass that is to one side of the flatbed glass. Note: If lines appear on the images scanned with the ADF, but not on the Flatbed glass, the thin plate of glass used by the ADF may be dirty. When pages are pulled through the ADF during scanning, this thin glass plate is where the images are captured by the scanner. 5. Close the document cover when you are done cleaning the scanner.
126 VISIONEER NETSCAN 4000 USER’S GUIDE REPLACING THE ADF PAD ASSEMBLY The ADF Pad may wear out and is designed to be a user-replaceable part. Problems with documents feeding through the ADF is an indication that the pad is wearing out. You should first clean the ADF following the instructions in the previous section “Cleaning the Automatic Document Feeder” on page 123. To remove the ADF pad assembly: 1. Lift up on the ADF cover release, and carefully open the ADF door. 2.
REPLACING THE ADF PAD ASSEMBLY 127 3. Pinch both sides of the housing inward, to release it from the scanner, then remove it from the slot. 4. Pinch both sides of the ADF pad inward, to release it from the scanner, then remove it from the slot. ADF Snap-in Pad Holder ADF Snap-in Pad To replace the ADF pad assembly: 1. Take the ADF pad module out of the box. ADF Pad Housing 2. ADF Pad Pinch both arms of the ADF pad inward and align the arms of the ADF pad with the slots on the scanner.
128 VISIONEER NETSCAN 4000 USER’S GUIDE 3. Place it into the slots in the scanner, then press down until it snaps into place. Be careful not to bend or warp the metal spring. 4. Pinch both sides of the ADF pad housing and insert the pins to the holes in the scanner. 5. Press down the top of the housing until it snaps into place. ADF Pad Housing The ADF pad housing holes 6. Close the ADF cover when you are finished replacing the ADF pad.
REPLACING THE ROLLER ASSEMBLY 129 REPLACING THE ROLLER ASSEMBLY The ADF Roller may wear out and is designed to be a user-replaceable part. Problems with documents feeding through the ADF is an indication that the roller may be wearing out. You should first clean the ADF following the instructions in the previous section “Cleaning the Automatic Document Feeder” on page 123. Excessive dust on the roller can make it appear worn and smooth to touch.
130 VISIONEER NETSCAN 4000 USER’S GUIDE 3. Carefully angle the roller out and away from the ADF door. To replace the roller assembly: To install the ADF roller, please follow these steps. 1. Insert the left end of the roller assembly into the hole in the ADF door. Roller Housing Hole 2. Angle the roller into the scanner. 3. Align the tab on the green lock flange with the slot in the ADF door.
REPLACING THE ROLLER ASSEMBLY 4. Press down on the lock flange to lock the roller into the scanner. Lock Slot Green Lock 5. Close the ADF front cover.
132 VISIONEER NETSCAN 4000 USER’S GUIDE Appendix DEFINING THE SHORTCUT BUTTONS The scanner’s Shortcut provides you an effective way to make copies, or distribute your documents, in three simple touches on the LCD-display or the control panel. The three-step operation saves you a considerable amount of time in typing or choosing your favorite settings. Before using the shortcut buttons, you need to first define the shortcut buttons via the scanner’s web page.
DEFINING THE SHORTCUT BUTTONS 133 To define a shortcut: 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83 The scanner’s embedded web page opens. 3. Click Shortcut and you will be prompted to enter the administrator password. 4. There is no default password set when the scanner is shipped from the manufacturer.
134 VISIONEER NETSCAN 4000 USER’S GUIDE 5. For the first shortcut button you want to set, click the drop down arrow under the Mode: column and select an option from the list. In the example below, E-Mail has been chosen for shortcut button #1. 6. Click the “#1” button to display the following Shortcut #1 Settings screen.
DEFINING THE SHORTCUT BUTTONS 135 10. Type a subject title, in the Subject field, and select the other most commonly used settings for the type of documents you scan and send via email. The following list of fields have settings that should be adjusted to meet the document requirements: Original Doc., Resolution, Paper Size, Image Density, and Bind. Item Description Original Doc Press to choose between Simplex or Duplex. Select Simplex for single-sided scans, select Duplex for double-sided scans.
136 VISIONEER NETSCAN 4000 USER’S GUIDE 12. When you are done making changes, click Update to send the changes to the scanner, or Cancel to leave the screen without saving the shortcut button changes. Note: ■ Up to six shortcut buttons can be assigned. ■ Except for entering the button name and its memo, other shortcut settings are the same with the operation steps described in Chapter 5.
USING THE SHORTCUT BUTTONS 137 USING THE SHORTCUT BUTTONS To use a shortcut button: 1. Set your default working mode to be Shortcut by pressing the Menu button on the control panel, and then choose Management>Device Management>Default Mode>Shortcut in succession on the LCDscreen touch panel. Press OK to save the change. Or you can set the default working mode via the scanner’s embedded web page and choose Management>Default Mode>Shortcut in succession. Press Update to save the change.
138 VISIONEER NETSCAN 4000 USER’S GUIDE 3. Press the Shortcut button you want to use. The LCD-screen will show the memo of your selected Shortcut button. 4. Press the B&W or Color button on the control panel to copy or send your documents in black and white or in color. Note: If the Scan Options tab, for the selected shortcut button, has been set to Black/White Multi-Level(gray): ON, pressing the B&W button on the control panel will produce a grayscale scan.
MANAGING THE ADDRESS BOOK 139 MANAGING THE ADDRESS BOOK The scanner’s Java-Manager is a convenient and effective browser-based tool to manage the address book for the scanner remotely. Since only the administrator can manage the address book, it is highly recommended that the administrator read this chapter before managing the scanner. To access the embedded web-page address book, you will need the scanner’s IP address to access its embedded web page. To determine the scanner’s IP address: 1.
140 VISIONEER NETSCAN 4000 USER’S GUIDE 3. Click Address Book Manager and you will be prompted to enter a password. 4. There is no default password set when the scanner is shipped from the manufacturer. If a password has not be defined by a system administrator, simply click on Login to access the Address Book Manager configuration screen. 5. Click the E-mail link and choose New to display the following Add a New E-Mail Address dialog box.
MANAGING THE ADDRESS BOOK 141 6. Enter a name, e-mail address, and description, and then click Add to temporarily save the latest data or Cancel to return to the Address Book Manager screen without adding the e-mail address to the Address Book. 7. Click Update to send the changes to the scanner, or Exit to leave without saving the address. Note: Up to 2,000 e-mail addresses can be entered in the Address Book.
142 VISIONEER NETSCAN 4000 USER’S GUIDE MODIFYING AN E-MAIL ADDRESS To modify an e-mail address: 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3. Click Address Book Manager and you will be prompted to enter a password.
MANAGING THE ADDRESS BOOK 143 4. There is no default password set when the scanner is shipped from the manufacturer. If a password has not be defined by a system administrator, simply click on Login to access the Address Book Manager configuration screen. 5. Select the address you want to modify and then click Modify. 6. The Modify an E-Mail Address dialog box opens. You can also double-click on the e-mail address, you want to modify, to open the Modify an E-Mail Address dialog box. 7.
144 VISIONEER NETSCAN 4000 USER’S GUIDE 9. Click Update to send the changes to the scanner, or Exit to leave without saving the changes.
MANAGING THE ADDRESS BOOK 145 DELETING AN E-MAIL ADDRESS To delete an e-mail address: 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3. Click Address Book Manager and you will be prompted to enter a password.
146 VISIONEER NETSCAN 4000 USER’S GUIDE 4. There is no default password set when the scanner is shipped from the manufacturer. If a password has not be defined by a system administrator, simply click on Login to access the Address Book Manager configuration screen.
MANAGING THE ADDRESS BOOK 147 5. Select the address you want to delete then click on the Delete button. A Confirmation dialog box opens for you to confirm your choice. Click OK to delete the e-mail address and close the dialogue, or Cancel to exit without deleting the e-mail address. 6. Click Update to send the changes to the scanner, or Exit to leave without saving any changes.
148 VISIONEER NETSCAN 4000 USER’S GUIDE To add a new group: 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3. Click Address Book Manager and you will be prompted to enter a password.
MANAGING THE ADDRESS BOOK 149 4. There is no default password set when the scanner is shipped from the manufacturer. If a password has not be defined by a system administrator, simply click on Login to access the Address Book Manager configuration screen. 5. Click the Group link and then click the New link to display the Add a New Group Set dialog box. 6. Type a group name in the Name field.
150 VISIONEER NETSCAN 4000 USER’S GUIDE 7. Select an e-mail address on the right side and then click <- to add a member to the group. 8. Click Add to temporarily save the changes, or Cancel to return to the Address Book Manager screen without adding a new group.
MANAGING THE ADDRESS BOOK 9. Click Update to send the changes to the scanner, or Exit to leave without saving any changes.
152 VISIONEER NETSCAN 4000 USER’S GUIDE MODIFYING A GROUP To modify a group: 1. In the Address Book Manager screen, click the Group link, and then click the Modify link to open the Modify a Group Set dialog box. Or you can double-click the group to open the Modify a Group Set dialog box. 2. Select the group member, on the right side, that you want to add, and then click <- to add the new member to the current list.
MANAGING THE ADDRESS BOOK 153 3. Click Update to save the changes, or Cancel to return to the Address Book Manager screen without modifying the group. 4. Click Update to send the changes to the scanner, or Exit to leave the screen without saving any changes.
154 VISIONEER NETSCAN 4000 USER’S GUIDE DELETING GROUPS To delete a group: 1. In the Address Book Manager screen, click the Group link and select the group you want to delete.
MANAGING FAX PHONE BOOK 155 2. Click Delete to remove the group. A Confirmation dialog box opens to confirm your selection. Click OK to delete or Cancel to close the dialogue without deleting the group. 3. Click Update to send the changes to the scanner, or Exit to leave the screen without saving any changes. Note: You can make multiple selections by choosing one group, and then pressing the Shift or Ctrl key to click and select other groups in the list.
156 VISIONEER NETSCAN 4000 USER’S GUIDE To determine the scanner’s IP address: 1. Press the Menu button on the scanner. 2. Touch the Network Settings button on the LCD screen. 3. Write down the number in the IP Address field. ADDING A NEW FAX NUMBER To add a new fax number: 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83.
MANAGING FAX PHONE BOOK 157 4. In the Phone Book Manager screen, create the phone book by entering the names and phone numbers as illustrated below. 5. Click Update when you are finished enter names and phone numbers, or Exit to leave the screen without saving your changes. DELETING OR MODIFYING PHONE NUMBERS To delete or modify a current phone number, simply make your changes in the Phone Book Manager screen and then click Update to save the changes.
158 VISIONEER NETSCAN 4000 USER’S GUIDE ADDING A NEW FAX GROUP Please note up to 50 phone numbers can be included in a fax group and up to 20 groups can be created in the Phone Book. To add a new group: 1. In the Phone Book screen, click Phone Group at the upper right corner to display the following Phone Group List screen. 2. Click a group number button to open the following Add a New Group Set screen.
MANAGING FAX PHONE BOOK 159 3. Enter the name of the group, and select group members on the right sie of the screen, then add them to the group by clicking the <- button. 4. Click Add to save your settings and return to the Phone Group List screen. MODIFYING A PHONE GROUP To modify a phone group: 1. In the Phone Group List screen, click the group which you want to modify. 2.
160 VISIONEER NETSCAN 4000 USER’S GUIDE ACCOUNT MANAGEMENT This chapter is specifically targeted to the persons who are responsible for the administration of the scanner. If you are the administrator of this scanner, please read this chapter before using the scanner. This chapter describes how to set up and manage servers and user accounts.
ACCOUNT MANAGEMENT 161 SETTING UP ACCOUNT MANAGEMENT USING THE SCANNER’S WEB PAGE 1. Start your browser, Microsoft I.E. 5.0 or higher, or Netscape Communicator 6.0 or higher, or Mozilla Firefox. 2. Type the IP address of the scanner in the URL field. For example, http://10.1.30.83. The scanner’s embedded web page opens. 3. Click Account Management and you will be prompted to enter a password.
162 VISIONEER NETSCAN 4000 USER’S GUIDE 4. There is no default password set when the scanner is shipped from the manufacturer. If a password has not be defined by a system administrator, simply click on Login to access the Address Book Manager configuration screen. 5. In the Basic Settings tab, select your security type and then enter the server’s URL in the Server URL field, type in your server port in the Port field. Finally click Update to save your settings.
ACCOUNT MANAGEMENT 163 6. Once you have chosen either Local, SMTP server, LDAP server, or HTTP server as your security type. You need to set each local user’s login name and password. To create a new account, click the Account List link to open the Account List dialog box. 7. Click the New Account button to open the New Account dialog box. 8. Set up your user name and password respectively in the Name and Password fields.
164 VISIONEER NETSCAN 4000 USER’S GUIDE 9. Define the user’s privileges for using the scanner. ■ Function—Click to select the name of the function the user is allowed to access. For example, the administrator allows the user, Bess, to perform the Copy, E-mail, and Filing functions, but does not allow her to use the Fax function. The New Account settings are demonstrated as below. 10. Click Update to save the settings and return to the Account List screen.
ACCOUNT MANAGEMENT 165 need to give a new name and password for the new user without changing any other settings. Click Update to save the settings or Cancel to return to the Account Management screen without saving any changes. EDIT: If you want to edit a current local user, choose the account from the account list and then click the Edit button to open the Edit Account screen.
166 VISIONEER NETSCAN 4000 USER’S GUIDE Specifications General Specifications : Item Specification Regulatory Model Visioneer NetScan 4000 Type A4 Flatbed with 3-pass Duplex ADF Memory Size System: 128 Mbytes, Image processing:64 Mbytes Scanner Asic: 64 Mbytes Flash Memory Size 9.
ACCOUNT MANAGEMENT 167 General Specifications : Item Specification Power Supply DESK-TOP, IEC 320-C6, 3P, 100-240Vac, 24Vdc, 3.2A, 76.8W, HEG75-S240320-7L, HiTRON CLASS I, Efficiency Level:V, L=1980mm, DC JACK, 0~40°C, RoHS Power Cord US—3P, 7A/125V, L=1800mm, 3C*18AWG, Black, PH8B2EDJF0A-05B, RoHS EUR(CEE)—2P+G., BASE, 16A/250V, L=1800mm, 3C*0.75mm2, Black, PG8B9CIJG0A-05B, RoHS UK(BS/PSB)—3P, 3A/250V, L=1800mm, 3C*0.
168 VISIONEER NETSCAN 4000 USER’S GUIDE Flatbed Specifications : Item Specification Dimensions (WxDxH) 18.75 x 19.10 x 3.62 inches (47 5x 485 x 92 mm) Weight 13.07 lbs (5.93 kgs) Maximum Scanning Area (Flatbed) 8.5” x 11.7” (215.9 x 297.2 mm) Lamp Life More than 10,000 hours Maximum Document Thickness 0.51 inches (13 mm) Auto Document Feeder Specifications : Item Specification Type U-shape Capacity 50 sheets (Xerox 4024 DP 20lb paper) Dimensions (W x D x H) 18.75 x 13.75 x 4.
ACCOUNT MANAGEMENT 169 Copy Specifications : Item Specification Printer Language PCL5c. PCL5e Multi-Copy Speed Speed mode 32 CPM(type B) (copies per minute) Multiple Copies (Copy count) Up to 99 Copy Print Resolution 600 x 600 dpi Original Size ADF Scans—U.S. Legal size 8.5”x14” Flatbed Scans—Maximum 8.5”x11.7” Copy Size Up to Legal Density Control 1~7 levels (lightest to darkest) Variable 25% ~ 400%, in 1% increments Paper Supply A4, U.S. Letter, A5, B5, U.S.
170 VISIONEER NETSCAN 4000 USER’S GUIDE Network Specifications : Item Specification Configuration Requirement 1. IP address 2. Subnet mask 3. Gateway 4. SMTP server/POP3 server 5. FTP server 6.
ACCOUNT MANAGEMENT 171 E-mail Specifications : Item Specification Multiple Recipients allowed Yes Supported Mail Server Lotus Mail Server 5.0 MS Exchange Server 2000/2003 RedHat 7.0 SendMail MAC Mail Server in OS 9.04 Supported LDAP Server Windows 2003 Active Directory with SFU(Service for Unix) Windows Server 2000 + MS Exchange 5.5 Lotus Notes R5 Supported Mail Application Microsoft Outlook 2000 Microsoft Outlook Express 5.0 Microsoft Outlook Express 6 Eudora 4.3.
172 VISIONEER NETSCAN 4000 USER’S GUIDE Fax Specifications : Item Specification Monitor Speaker Yes Busy Tone Detection Yes Redial Automatic / Manual Immediate Transmission N/A Memory Transmission Yes Filing Specifications : Item Specification Protocol FTP, HTTP, HTTPS, CIFS File format B/W (single bit) PDF, TIFF, M-TIFF Gray (8 bit) PDF, JPEG, TIFF, M-TIFF Color (24 bit) PDF, JPEG, TIFF, M-TIFF Compression Method B/W Raw, G3, G4 Gray JPEG Color JPEG Compression Level Low / Medium / High
ACCOUNT MANAGEMENT NetScan 4000 Spare Parts List Please use the following part names and numbers when ordering replacements for your scanner.
174 VISIONEER NETSCAN 4000 USER’S GUIDE Part Name Part Number USB Cable 35-0118-000 Telephone Cord 35-0224-000 Roller Assembly 57-0128-000 ADF Pad Module 57-0129-000
INDEX INDEX A Account Management 160 Add Phone # 43 Address Book 86, 87, 93, 139 Address Book Manager 142, 145, 148, 150 ADF cover opens 111 ADF paper empty 111 ADF paper jam 112 Administrator E-Mail Address 46 Administrator Profile 46 Administrator Settings 23, 24 Authentication Method 28 Authentication Type 48 Automatic Document Feeder (ADF) 4 Requirements 75 B B&W File Format 103 B&W key 7, 74 Base DN 29 Bind 89, 98, 135 Black&White 37, 40, 91, 99 Black&White File Format 62 Busy Tone Detect 44 C Calib
INDEX 176 Error_Flatbed Home Position 111 Error_Pick Up Roller 111 Ethernet 16 Extra Fine 41 F Fax 74 Managing Phone Groups 158, 159 Fax Header 72 Fax Number 105 Fax Phone Book 155 Fax Quality 41 Fax Settings 42, 71, 73 Faxing 3, 6 Defaults 41 Important Information 104 Faxing Messages and Errors 118 File Format 37, 40, 62, 90, 91, 99, 103 File Name 39, 62, 98 File Name of Attachment 89 File Separation 36, 90 Filing 3, 6, 12, 13, 74 Servers Advanced Operation 96 Servers Basic Operation 95 Template 60 Fili
INDEX 177 Minimum Configuration Requirements 13 Model 27 Modify Folder 68 Multi-Level (Gray) 37, 40, 62, 91 1 to 1 Sided, 1 to 2 Sided, 2 to 1 Sided, 2 to 2 Sided 32, 33, 82 Program Phone Book 45, 46 PSTN Access # 43 N Q Network Management Tool 19, 24 Network Messages and Errors 113 Network Parameters 8 Network Settings 21, 28 New Folder 65 Numeric keypad 7 N-Up (Paper Saving) 85 Quality 41, 107 O Orientation 33, 34, 83 Original Doc.
INDEX 178 Status LED 8 Stop key 7 Subfolder 63 Subject 36 Subnet Mask 28 System Firmware Version 27 T Target URL 38, 61, 101 Port # 39 TCP/IP 13, 19 Telephone jack 5 Text 90 Time Zone 27 Transmission Report 44 U Unit 31, 81 USB cable 17 USB port 5 User Tools 22
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