OWNER’S MANUAL ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, ,,, FAX 1170 FAX 1270 MFC 1770 MFC 1780 ®
If You Need to Call Customer Service Please complete the following information for future reference: Model: FAX1170, FAX1270, MFC1770, MFC1780 (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: *The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.
i Brother Numbers Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
ii Notice – Disclaimer of Warranties (For USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE.
iii Ordering Accessories and Supplies For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.
iv Table of Contents 1 Introduction 2 Assembly and Connections Using This Manual .......................................................................................................1 Finding Information .......................................................................................................1 Test Sheet Procedures (for USA only) ............................................................................. 1 About Fax Machines ...........................................................
TABLE OF CONTENTS 3 Fax Settings 4 5 Fax Settings ................................................................................................................... 19 Setting Dialing Mode (Tone/Pulse) ............................................................................. 19 Setting Date and Time ...................................................................................................19 Setting Station ID .................................................................................
vi TABLE OF CONTENTS 6 Dialing Options ...........................................................................................................41 7 Sending Faxes ..............................................................................................................45 Telephone Operation Advanced Fax Operation Manual Dialing .............................................................................................................41 One Touch Dialing ......................................
TABLE OF CONTENTS 8 Remote Fax Options 9 10 Multiple Copies ........................................................................................................58 Reducing and Enlarging Copies ............................................................................ 58 Remote Fax Options .................................................................................................59 Setting Fax Storage ...........................................................................................
viii TABLE OF CONTENTS Vertical Black Lines When Receiving ................................................................ 78 Phone Line or Connections .................................................................................... 78 Fax Machine Does Not Answer When Called ..................................................... 78 No Dial Tone on the Handset............................................................................. 78 Sending Faxes ..................................................
1 C H A P T E R 1 O N E Introduction Using This Manual Thank you for purchasing a Brother fax machine or multi-function center. This machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual. To simplify the manual instrucions, all FAX and MFC models are referred to as “fax machine”. Additionally, your fax machine has a Help Key.
2 CHAPTER ONE About Fax Machines If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the fax machine sends fax calling tones, (CNG tones) — soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial and press Start , and they continue for 30 seconds after dialing.
INTRODUCTION ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity. Sufficient memory must be available in your fax machine for this feature to work.
4 CHAPTER ONE FAX 1170 Control Panel Overview 22 21 20 19 18 17 16 15 1170 PLAIN PAPER FACSIMILE Function Tel-index Hold 2 Redial / Pause 3 Mode Help Q.Scan A BC DE F 01 02 03 04 1 2 3 13 14 15 16 GH I JKL MNO 05 06 07 08 17 18 19 20 Hook 1 Resolution 4 5 6 PQRS TUV WX YZ 7 9 8 Speed Dial 4 Shift 0 5 1 Hook 6 Lets you put calls on hold. 3 Redial / Pause Re-dials the last number called. Also inserts a pause in autodial numbers.
5 INTRODUCTION FAX 1270 Control Panel Overview 22 21 20 19 18 17 16 15 1270 PLAIN PAPER FACSIMILE Function Resolution Mode Help Q.Scan A BC DE F 01 02 03 04 1 2 3 13 14 15 16 Hold GH I J KL MNO 4 5 6 Redial / Pause PQRS TU V WXYZ 7 8 9 Hook 1 2 3 Tel-index Speed Dial 4 Shift 0 5 1 Hook 6 05 06 07 08 17 18 19 20 09 10 11 12 21 22 23 24 7 6 5 Shift To access memory locations 13 through 24 in the One Touch keys, hold down the Shift key.
6 CHAPTER ONE MFC 1770/1780 Control Panel Overview 22 21 19 20 18 17 16 15 MFC 1770 Plain Paper FIVE FAX Function Tel-index Hold 2 Redial / Pause 3 Mode A BC DE F 01 02 03 04 2 3 13 14 15 16 GH I JKL MNO 06 07 08 18 19 20 4 5 6 PQRS TUV W X YZ 17 7 8 9 4 Shift 0 5 1 Hook Lets you dial telephone and fax numbers without lifting the handset. 2 Hold Lets you put calls on hold. 3 Redial / Pause Re-dials the last number called.
2 C H A P T E R T W O Assembly and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device to 3 4 5 6 7 8 protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface.
8 CHAPTER TWO Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset Handset Curled Cord Recording Paper Wire Extension Starter Printing Cartridge (up to 100 pages) Document Wire Extension Document Support Recording Paper Support Owner’s Manual Multi-Function Link Disks (MFC1770) Quick Reference Guide (FAX1170 and MFC1770) Multi-Function Link® CD-ROM (MFC1780) Multi-Function Link® Manual (QuickStart Manual) (MFC1770/1780) Cable & PC I/F Box (MFC1770/1780) Brothe
ASSEMBLY AND CONNECTIONS Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet. Avoid placing your fax machine in a high-traffic area. Do not place near heaters, air conditioners, water, chemicals, or refrigerators. Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust.
10 CHAPTER TWO Attach recording paper support 1 Attach the recording paper wire extension. 2 Open the recording paper cover. Using the groove in the cover, insert the recording paper support as shown. Recording Paper Support Recording Paper Wire Extension Recording Paper Cover Install the printing cartridge 1 Push the OPEN button to open the top cover. 2 Remove the stopper for the printing cartridge.
ASSEMBLY AND CONNECTIONS 4 Install the printing cartridge by inserting the indented first and placing the cartridge into its four holders. Indented OPEN button Black Spool Holder 5 Press down on both sides of the cover to close it securely. The starter cartridge prints up to 100 pages. Install recording paper The paper cassette can hold about 200 sheets of 20-lb. paper. 1 Open the paper casette cover. 2 Place up to 200 sheets of paper in the casette.
12 CHAPTER TWO Connect the handset Connect the curled handset cord to the bottom of the handset and the side of the fax machine. * *PC I/F jack is for use only with Multi-Function Link®, which is included with the MFC 1770/1780, or with the Missing Link option. If you have not purchased Missing Link or Multi-Function Link® for your FAX 1170/1270, then ignore this jack. Connect the power cord When you connect the power, the screen displays 01/01 00:00.
ASSEMBLY AND CONNECTIONS Connect the telephone line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine. Connect the other end to a modular wall jack. Special Line Considerations Roll Over Phone Lines A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.
14 CHAPTER TWO Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it. The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet.
ASSEMBLY AND CONNECTIONS 4 Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine. Triplex Adapter Two Line External TAD Two Line Phone Fax Machine You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet.
16 CHAPTER TWO If you are installing the machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Answer Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.
ASSEMBLY AND CONNECTIONS Do not connect a TAD elsewhere on the same phone line — your fax machine and TAD will both try to control the line. You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring Service, have registered the distinctive ring pattern on your fax machine, use that number as a fax number and set your machine’s Answer mode to MANUAL.
18 CHAPTER TWO Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your speaking to 20 seconds. 3 End your 20-second message by giving your Remote Activation Code for people sending manual faxes.
3 C H A P T E R T H R E E Fax Settings Fax Settings Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you must change the dialing mode. 1 Press Function , 6 , 1 . The screen prompts you to select TONE or PULSE. DIALING:TONE DIALING:PULSE 2 Use or to select dialing mode. 3 Press Set when the screen displays the dialing mode you want. 4 Press Stop .
20 CHAPTER THREE 3 Enter two digits for the month (for example, enter 09 for September, or 10 for October). The screen displays your entry, then prompts you to enter the day. ENTER DAY:XX 4 Enter two digits for the day (for example, 06). The screen displays your entry, then prompts you to set the time. ENTER TIME:XX:XX 5 Enter the time in 24-hour format (for example, enter 15:25 for 3:25 PM). 6 Wait two seconds. 7 Press Stop .
FAX SETTINGS By pressing the appropriate number key the correct number of times, you can access the character you want. Press Key one time two times three times 2 A D G J M P T W B E H K N Q U X C F I L O R V Y 3 4 5 6 7 8 9 Inserting spaces If you want to enter a blank space, press four times S Z twice. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor under the last correct letter.
22 CHAPTER THREE See ALL DIAL Report p.
FAX SETTINGS 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FAX a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 7 Press Set . 8 Return to Step 2 to store another One-Touch number — OR — Press to exit. When you dial an AUTO DIAL number, the screen displays the name you’ve stored, or, if you haven’t stored a name, the number you’ve stored.
24 CHAPTER THREE Storing Speed Dial Numbers You can store Speed Dial numbers, when you dial by pressing only three keys. Model FAX 1170 has 26 Speed Dial locations, Models FAX 1270, MFC 1770 and MFC 1780 have 36. Even if you lose electrical power, numbers stored in memory will not be lost. 1 Press Function , 4 , 2 . The screen prompts you to enter a location. SPEED-DIAL? # 2 Use the keypad to enter a 2-digit location (01 - 26 or 36).
FAX SETTINGS Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the screen displays the current name stored there, then prompts you to either 1. CHANGE — OR — 2. EXIT. 1 Press 1 to change the number stored — OR — Press 2 to exit without making a change. 2 If you want to erase the number, press Clear when the cursor is to the far left of the digits.
26 CHAPTER THREE 4 Use the keypad to enter the One Touch or Speed Dial numbers in this group. 0 3 , 0 5 , 0 2 . Enter a For example, enter Speed Dial locations; enter a before One Touch locations. before G01:#O3#O5*O2 5 Press Set . The screen prompts you to enter a name. NAME: ENTER & SET 6 Use the keypad and the chart on pages 20-21 to enter a name for the group (for example, NEW CLIENTS). 7 Press Set . 8 Press Stop to exit. You can print a list of all One Touch and Speed Dial numbers.
4 C H A P T E R 27 F O U R On-Screen Programming User-Friendly Programming See Using This Manual p. 1 We have designed your fax machine with on-screen programming and a Help key. User-friendly programming helps you take full advantage of all the functions your fax machine has to offer. Since your fax programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.
28 CHAPTER FOUR Alternating Displays When you see alternating displays, the LCD sometimes alternates between the currently selected option, and a help message giving brief instructions about how to proceed. The display you'll probably see most often is shown below, showing you, when you place a document in the feeder, that you can dial a number and send a fax, or you can make a copy. FAX: NO.
ON-SCREEN PROGRAMMING 2. CANCEL JOB Function Description Factory Set More Info Cancel a timed or polled job. 3. PRINT REPORTS Function Description 1. 2. 3. 4. 5. 6. 7. 8. 9. ACT. REPORT ALL DIAL TEL. INDEX COVER PAGE CALL BACK MSG USER OPTIONS XMIT REPORT MEMORY STATUS CALLER ID Factory Set More Info Print lists and reports of activity (Details in Chapter 9). OFF 4. SET AUTO DIAL Function Description 1. ONE-TOUCH DIAL Dial numbers stored in memory by pressing only one key. 2.
30 CHAPTER FOUR 6. TEL OPTIONS Function Description 1. TONE/PULSE Select dialing mode. 2. RING DELAY Number of rings before machine 2 answers in F/T or FAX ONLY mode. Adjust speaker volume. LOW 3. SPEAKER VOLUME 4. F/T RING TIME Sets the time for “double-ring” in F/T mode. Adjust volume of ringer. Use with phone company distinctive ringing service to register ring pattern with fax machine. 7. CALLER ID View last 30 Caller IDs stored in memory. 8. HANDSET VOLUME Adjust handset volume. 5.
ON-SCREEN PROGRAMMING 8. REMOTE FAX OPT (Only for FAX 1270, MFC 1770 and MFC1780) Function Description Factory Set More Info 1. 2. 3. 4. FAX STORAGE FAX FWD/PAGING REMOTE ACCESS PRINT FAX 0. INTERRUPT Function —— Store incoming fax in memory. Set fax to forward fax/message. Set code for retrieving faxes. Print incoming faxes stored in the memory. Description —— OFF OFF 159✳ p. 59 pp. 60-61 p. 61 p. 53 Factory Set More Info —— p.
32 CHAPTER FOUR
5 C H A P T E R F I V E Basic Fax Operation Sending Faxes Before you begin: Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7 inches long. Your fax machine can only scan an image 8.2 inches wide, regardless of how wide the paper is. ■ Make sure you insert documents face down, top edge first. ■ Adjust the paper guides to fit the width of your document. ■ Paper guides ■ The automatic document feeder (ADF) can hold up to 20 pages, feeding each one individually through the fax machine.
34 CHAPTER FIVE Press Resolution (before you send the fax)to select the resolution for the document you’re sending. Standard — suitable for most typed documents. Fine — good for small print; transmits a little slower than standard resolution. Super Fine — good for small print or artwork; transmits slower than fine resolution. Photo — use when document has varying shades of gray; slowest transmission time.
BASIC FAX OPERATION See Speed Dial p. 24 4 When you hear the fax tone, press Start . 5 If you’re using the handset, hang up. Automatic Transmission This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset or press Hook . 1 Insert the document face down in the feeder. 2 Enter the fax number from One Touch or Speed Dial or Tel-index or keypad. 3 Press Start . Manual and Automatic Fax Redial If you’re sending a fax manually and the line is busy, press the number.
36 CHAPTER FIVE TAD — This is the only setting in which you can use an answering machine. Your telephone answering device is connected to your fax machine, and answers every call. Once the TAD answers, the fax machine listens for fax tones. If it detects fax tones, it prints the fax. The TAD setting works only with an external telephone answering device (TAD); it does not work with telephone company voice mail. Ring Delay and F/T Ring Time do not work in this setting.
BASIC FAX OPERATION To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. FAX/TEL MANUAL FAX ONLY TAD 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your new Answer Mode setting. If you’re changing Answer Mode while in another operation, the screen returns to the current operation display. Setting Ring Delay See Operation from Extension Telephone p.
38 CHAPTER FIVE 4 Press Stop to exit. Now, when a call comes in and the machine is set to F/T Mode, all phones on this line will ring the number of times you selected in Ring Delay. You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax call, the machine prints the fax. If it’s a voice call, the machine signals you with a double ring for the length of time you selected in F/T Ring Time.
BASIC FAX OPERATION Ring Volume You can select how loudly, or if, the fax machine rings. 1 Press Function , 6 , 5 . 2 Press or to select OFF, LOW, MEDIUM, or HIGH. 3 Press Set when the screen displays your selection. 4 Press Stop to exit. Even if you select OFF, the ring volume will remain LOW in F/T ringing (double ringing), and LOW in Call Reservation. Smoothing When activated, this feature enhances the appearance of incoming faxes by “smoothing” lines.
40 CHAPTER FIVE Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, the fax machine chooses the level of reduction for you. 1 Press Function , 5 , 5 . The screen displays 5.REDUCTION 2 Use or to select the reduction ratio you want — AUTO, 93%, 87%, or 75%. Choose 100% if you don't want a reduction. 3 Press Set when the screen displays your selection.
6 C H A P T E R S I X Telephone Operation Dialing Options You can use your fax machine to make voice telephone calls, by dialing manually or by using Tel-index or One Touch or Speed Dial memory. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset — OR — Press Hook . 2 When you hear a dial tone, dial the call, using the dial pad. 3 If you pressed Hook to dial the call, pick up the handset when the other party answers.
42 CHAPTER SIX One Touch Dialing See Storing One Touch Dial Numbers p. 22 1 Pick up the handset — OR — Press Hook . 2 When you hear a dial tone, press the One Touch key of the location you want to call. 3 If you pressed Hook to dial a voice call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.) 4 To hang up a voice call, replace the handset.
TELEPHONE OPERATION Tone/Pulse If you have pulse dialing service, but need to send tone signals (for telephone banking, for example), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Any digits dialed after this sends tone signals. 3 When you hang up, the fax machine returns to pulse dialing service. Searching Telephone Index See Storing One Touch Dial Numbers p. 22 and Storing Speed Dial Numbers p.
44 CHAPTER SIX
7 C H A P T E R S E V E N Advanced Fax Operation Sending Faxes Quick Scan Fax Transmission You can scan a fax into the machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get a “MEMORY FULL” message while scanning the first page of a fax, press Stop to cancel the scan.
46 CHAPTER SEVEN Delayed Transmission You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Q.Scan to use memory transmission, or you can send your fax normally. 3 Press Function , 1 , 1 . 4 Enter the time you want the fax to be sent, in 24-hour format (for example, enter 19:45 for 7:45 PM). 5 Wait two seconds (the screen will display “1. TIMER”), then press Stop . The screen prompts you to enter the fax number. MEMORY 100% ENTER FAX NO.
ADVANCED FAX OPERATION Canceling a Delayed Fax You can cancel tasks you’ve scheduled using the timer. 1 Press Function , 2 . Any waiting jobs appear on the display. If no jobs are waiting, the screen displays “NO JOB WAITING.” 2.CANCEL JOB 2 If you have more than two jobs waiting, use or to select the job you want to cancel. Press Set when the screen displays your selection. — OR — If you have only one job waiting, go to step 3. 3 Press 1 to cancel — OR — Press 2 to exit without canceling.
48 CHAPTER SEVEN Error Re-Transmission Sometimes there is noise or interference on the phone line, which makes it difficult for your fax machine to transmit a fax. You can set the fax machine to automatically retransmit (re-tx). 1 2 3 4 Press Press Press Press Function , 5 , 4. or to select ON or OFF. Set when the screen displays your selection. Stop to exit. Composing Electronic Cover Page See One Touch and Speed Dial pp. 22-24 See Setting Station ID p.
ADVANCED FAX OPERATION Always Send Cover Page Make sure station I.D. is set up (p. 20). This feature does not work unless the Station I.D. is set up. You can set the machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting. 1 Press Function , 5 , 3 . 2 Press or to select. COVERPAGE:OFF COVERPAGE:ON 3 Press Set when the screen displays your selection. (If you select ON, a coverpage is always sent when you send a fax.
50 CHAPTER SEVEN 5 Press or to view comment selections. 1.COMMENT OFF 2.PLEASE CALL 3.URGENT 4.CONFIDENTIAL 5.(USER DEFINED) 6.(USER DEFINED) 6 Press Set when the screen displays your selection. 7 Enter two digits to indicate the number of pages you are sending (enter to leave number of pages blank). 8 Wait 2 seconds, then press Stop . 9 Enter the fax number you’re calling. 10 Press Start . 0 0 Printing a Cover Page Before printing a cover page, make sure the Station ID is set up. See page 20.
ADVANCED FAX OPERATION 4 If you set Call Reservation to ON, press Set when the screen displays your selection. The screen displays the current setting for Call Back Message. CALL BACK:OFF CALL BACK:ON 5 6 7 8 9 Press or to select ON (or OFF) for Call Back Message. Press Set when the screen displays your selection. Press Stop . The screen prompts you to enter the fax number you want to call. Enter the fax number, and press Start .
52 CHAPTER SEVEN Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the fax you're sending. This could be useful if you're sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to STANDARD after the fax is sent. 1 Insert documents in feeder, then press Function , 1 , 5 . 2 Use or to select resolution for page 1, then press Set . 3 Repeat Step 2 for subsequent pages.
ADVANCED FAX OPERATION Changing Remote Codes Remote Codes might not work with some telephone systems. The preset Activation 5 1 . The preset Deactivation Code is 5 1 . Code is If you are always disconnected when accessing your TAD remotely, try changing 5 1 to and the Deactivation Code the Activation Code from 5 1 to 9 9 9 . from To change Remote Codes 1 Press Function , 7 , 5 . 2 Press or to select ON or OFF. REMOTE ACT.:ON 3 Press Set when the screen displays the setting you want.
54 CHAPTER SEVEN to “register” the Distinctive Ring pattern, so your fax machine can recognize its incoming calls. You will need another person standing by on another line to help you with Step 6 of this registration. You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this function. You can register only one Distinctive Ring pattern with the fax machine.
ADVANCED FAX OPERATION The machine must be in MANUAL mode before someone calls. Once you’ve registered the Distinctive Ring number in your fax machine, you can turn this feature ON or OFF. To change the setting, follow steps 1 to 4 above, selecting ON or OFF. Caller ID The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies.
56 CHAPTER SEVEN Clearing Caller ID Information Press Clear when the screen displays the Caller ID information you want to erase. Polling Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling.
ADVANCED FAX OPERATION Setup to Be Polled (Poll Waiting) 1 Place document in feeder. 2 Press Function , 1 , 2 . 3 Wait 2 seconds. 4 The screen displays POLLING:OFF 5 6 7 8 Press Press Press Press or to choose ON. Set . Stop . The screen prompts you to press Start and wait for the fax to be polled. . Start . Delayed Polling You can set your fax machine to begin polling at a later time. 1 Make sure no documents are in the feeder. 2 Press Function , 1 , 2 . 3 Wait 2 seconds.
58 CHAPTER SEVEN Copy Functions See p. 34 Your fax machine cannot scan anything closer than one-eighth inch from the edge of the paper. Set the resolution to S.FINE or PHOTO. 1 Place document face down in the feeder. 2 Press Copy . (You can press Copy again for faster response — otherwise, copying begins in about 5 seconds.) Do not pull on the paper while copying is in progress.
8 C H A P T E R E I G H T Remote Fax Options Remote Fax Options These instructions in this chapter are for Models FAX 1270, MFC 1770 and MFC 1780. Setting Fax Storage If you set Fax Storage to ON, you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions. The screen will indicate when you have a fax stored in memory. 1 Press Function , 8 , 1 . The screen prompts you to choose a fax setting.
60 CHAPTER EIGHT Paging/Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. Programming Paging Number When Paging is selected, your fax machine dials the pager number you’ve programmed, and dials your Personal Identification Number (PIN) when connected, to activate your pager and let you know you have a fax message in the memory. 1 Press Function , 8 , 2 . 2 Press or until the screen displays PAGING 3 Press Set . The screen prompts you to enter your pager number.
REMOTE FAX OPTIONS Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax in memory, then dials the fax forwarding number you’ve programmed, and forwards the fax message. 1 Press Function , 8 , 2 . 2 Press or until the screen displays FAX FWD 3 Press Set . The screen prompts you to enter the number of the fax machine where faxes will be forwarded. FWD#: ENTER & SET 4 Enter the forwarding number (up to 20 digits). 5 Press Set .
62 CHAPTER EIGHT Using Remote Retrieval Access Code 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers and beeps, immediately enter your Remote 3 4 5 6 Retrieval Access Code (159✳). Your fax machine signals the kinds of messages received: 1 long beep — Fax message(s) No beeps — no messages. Your fax machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, your machine hangs up.
REMOTE FAX OPTIONS Retrieve a Fax Press 9 6 then to Print a Memory Status List — Press 1 . Retrieve all faxes — Press 2 0 0 . Retrieve specific fax — Press 2 , then enter number of the fax message, then press 0 0 . Erase all fax messages — Press 3 . Check the Receiving Status Press 9 7 then for Fax messages — Press 1 . 1 Long Beep — Received messages. 3 Short Beeps — No messages. Change Answer Mode Press 9 8 then for TAD — Press F/T — Press FAX — Press 1 2 3 . . .
64 CHAPTER EIGHT 4 When you hear the fax tones, press Start . (Don’t hang up if you also want to 5 6 7 8 9 retrieve messages; if you just want to check the Memory Status List, hang up after you press Start .) The remote fax machine prints the Memory Status List. As soon as you hear 2 beeps, press 9 6 2 , then enter the two-digit number of the fax message you want to retrieve, followed by 0 0 to end (for example, enter 0 2 0 0 for message 2). To print all fax messages, press 0 0 .
9 C H A P T E R 65 N I N E Fax Machine Activity You can print the following lists and reports: 1.ACT.REPORT 2.ALL DIAL Activity Report lists information about the last 30 incoming and outgoing faxes. TX means Transmit; RX means Receive. Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order. 3.TEL.INDEX ALL DIAL list (above), alphabetically. 4.COVERPAGE Check cover page format. 5.CALL BACK MSG Check Call Back Message format. 6.
66 CHAPTER NINE To print a report 1 Press Function , 3 . 2 Enter the number (see list above) of the report you want to print. For example, press 3 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Activity Report Interval You can set the fax machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by following the steps in the previous section. 1 Press Function , 7 , 3 .
10 C H A P T E R T E N Standard Telephone and FCC Notices These notices are in effect on models sold and used in the United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. ■ Perform such activities in the off-peak hours, such as early morning or late evening.
68 CHAPTER TEN The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area.
IMPORTANT INFORMATION WARNING For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Federal Comission Compliance Notice (For USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
70 CHAPTER TEN Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 Do not use this product near water. 6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
IMPORTANT INFORMATION 14 Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product. 15 Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to Brother Authorized Service Personnel.
72 CHAPTER TEN Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
11 C H A P T E R 73 E L E V E N Maintenance and Troubleshooting Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back™ System, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.
74 CHAPTER ELEVEN Error Messages You may occasionally encounter a difficulty with your fax machine or telephone line. If this happens, your fax machine often identifies the problem and displays an error message. The list below explains the most common error messages.
MAINTENANCE AND TROUBLESHOOTING DISCONNECTED The other party has disconnected during a call or fax. Try calling the other party. DOCUMENT JAM The documents were not inserted or fed properly, or were too long. 1 Open the front cover. 2 Lift the two release levers to release the white roller. 3 Pull the document toward the front of the machine. 4 Lock the levers back in place. 5 Close the cover and press Stop .
76 CHAPTER ELEVEN NOT REGISTERED You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. See pages 22 and 24 for information about storing One Touch or Speed Dial numbers. PRINTER FAULT The recording head has overheated. Unplug the machine and wait 30 minutes for it to cool. CHECK PAPER The recording paper is jammed in the printer. 1 Unplug the power cord. 2 Open the recording paper cover and remove any paper. 3 Push the OPEN button to open the top cover.
MAINTENANCE AND TROUBLESHOOTING SCANNER ERROR Try cleaning the white roller and the glass strip under the roller. During cleaning, we recommend you unplug the power cord. If you still get a scanner error, contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice) We recommend that you clean the scanner routinely.
78 CHAPTER ELEVEN Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).
MAINTENANCE AND TROUBLESHOOTING Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE (see “Resolution” p. 34). Make a copy to verify the fax machine’s scanner operation. Dialing Does Not Work Check for a dial tone. Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)” p. 19). Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection.
80 CHAPTER ELEVEN See Easy Receive p. 36 Fax Machine “Hears” Voice as CNG Tone If your fax machine is set to Easy Receive ON, and it answers voice calls by trying to receive a fax, try turning Easy Receive to OFF. Transmission Verification Report Prints “Result: NG” There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call your Telephone Company to check your phone line.
81 Index A Access Codes (Using) ......................................... 62 Accessories and Supplies .................................... 85 Activity Report .................................................... 65 Activity Report Interval ...................................... 66 All Dial List .........................................................65 Alternating Displays ........................................... 28 Answering Machine (TAD) ................................ 16 Answer Mode ................
82 INDEX N FAX/TEL (F/T) Ring Time ................................. 37 Fax Forwarding ................................................. 60 Fax Forwarding (Changing Number)............... 64 FAX ONLY Mode.................................................. 35 Fax Receive Code ............................................... 52 Fax Redial ...........................................................35 Fax Storage .........................................................59 Fax Tones and Handshake ...............
INDEX T Ring Delay ..........................................................37 Ring Volume .......................................................39 Roll Over Phone Lines ....................................... 13 S Safety Instructions ............................................. 70 Sort...................................................................... 58 Speaker Volume ................................................. 38 Special Characters .............................................
84 MULTI-FUNCTION LINK ® (OPTION) FOR FAX 1170 AND FAX 1270 Multi-Function ® Link (option) for FAX 1170 and FAX 1270 You can purchase the optional Multi-Function Link® package (also called “Missing Link”). Multi-Function Link® turns your fax machine into a multi-function center, by enabling you to use your fax machine as a printer and a scanner and to use it to fax messages from Windows® applications in your computer. The Multi-Function Link® option is for Windows® 3.1x and Windows® 95/98.
SPECIFICATIONS Specifications Desktop facsimile transceiver ITU-T Group 3 Modified Huffman (MH) 14400/12000/9600/7200/4800/2400; Automatic Fallback (MFC 1780) 9600/7200/4800/2400; Automatic Fallback (FAX 1170/1270, MFC 1770) Document input width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing width 8.2 inches (208 mm) Paper Cassette 200 Sheets (20 lbs.
86 PACKING AND SHIPPING THE FAX MACHINE Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty. 1 Unplug the fax machine from the AC outlet. NOTE: Do not unplug the fax machine after a print job until you hear the final click.
9 7 1 Press 9 0 EXIT REMOTE OPERATION Press 9 8 then for TAD, press 1 Fax/Telephone (F/T), press Fax Only, press 3 . CHANGE ANSWER MODE 2 1 long beep — Fax message(s) 3 short beeps — no messages. Press CHECK THE RECEIVING STATUS 4 * Using Remote Retrieval Access Code 1 Dial your fax machine phone number from a touch tone phone. 2 Enter your Remote Retrieval Access Code after the beep (159 ).
88 Press Function , 8 , 3 . Enter a three-digit number from 000 to 999, then Wait 2 seconds. Press Stop to exit. . Changing Remote Retrieval Access Code 1 2 3 4 Remote Commands 2 CHANGE PAGING/FAX FORWARDING SETTING Press 9 5 . then to Turn feature off press 1 Enter Fax Forwarding press 2 Fold Fold Enter Paging press 3 Program Fax Forward Number press 4 , then retrieve Memory Status List. Confirm Fax Forward Number press 5 .
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911, Bridgewater, NJ 08807-0911, USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA or CANADA only.
