User’s Guide Windows Users
V ISIONEER ROADWARRIOR 4D SCANNER USER GUIDE C O PY RIG HT I NFORMATION © 2015 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch® logo are registered trademarks of Visioneer, Inc. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Information is subject to change without notice and does not represent a commitment on the part of Visioneer.
IN NO EVENT WILL VISIONEER BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY DEFECT IN THE PRODUCT OR FROM ITS USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. All exclusions and limitations in this warranty are made only to the extent permitted by applicable law and shall be of no effect to the extent in conflict with the express requirements of applicable law.
global regulations applicable at the time that the product was placed on the market. For recycling and disposal information, contact your local authorities. In the United States, you may also refer to the Electronic Industries Alliance web site: http://www.eiae.org. Perchlorate Material - This product may contain one or more Perchlorate-containing devices, such as batteries. Special handling may apply, please see: http://www.dtsc.ca.gov/hazardouswaste/perchlorate/.
TABLE OF CONTENTS Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What’s in the Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VISIONEER® ROADWARRIOR 4D TABLE OF CONTENTS Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Status Light Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WELCOME WHAT’S IN THE BOX Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner.
VISIONEER® ROADWARRIOR 4D WELCOME SYSTEM REQUIREMENTS ■ Pentium 4 PC or AMD equivalent processor ■ A DVD-ROM drive ■ An available Universal Serial Bus (USB) port ■ Microsoft® Windows® operating system: ● 32-bit Windows XP (Service Pack 3) ● 32-bit or 64-bit Windows Vista (Service Pack 2) ● 32-bit or 64-bit Windows 7 (Service Pack 1) ● 32-bit or 64-bit Windows 8 / 8.
VISIONEER® ROADWARRIOR 4D WELCOME ■ Nuance PaperPort user’s guide—contains detailed information using the application and managing your scanned documents. ■ Nuance OmniPage user’s guide—contains detailed instructions on using the software, including information on using Optical Character Recognition to create editable text files from the scanned documents. ■ Nuance Power PDF help—contains detailed information on using the application to create and modify PDF files.
VISIONEER® ROADWARRIOR 4D WELCOME UNPACK THE SCANNER 1. Remove the blue plastic strip from around the scanner. 2. Remove the clear plastic film from the top of the scanner. 3. Place your thumbs on either side of the paper feed slot, underneath the lid of the scanner. Hold the scanner sides firmly and pull the scanner lid up to release it from the body of the scanner. Use both hands to open the scanner, the lid is held down with locking arms on both sides of the paper feed slot.
WELCOME 5. VISIONEER® ROADWARRIOR 4D Gently close the scanner lid. Press down on both sides of the lid until you hear a click as the arms lock the scanner lid in place. Safety Lock Your scanner may have a slot for installing a Kensington® style safety lock. This slot can be identified by the lock icon. It is to the left of the USB port on the scanner. When following the instructions in this document, make sure you connect the USB cable into the USB port which is identified by the USB symbol.
VISIONEER® ROADWARRIOR 4D 12 WELCOME SCANNER USER’S GUIDE
INSTALLATION Please make sure of the following before you begin installation: ■ If you are prompted to reboot during installation, please select "No". Finish installing the rest of the software, then close all open windows and reboot your computer. ■ The information in this guide may cover software not provided with the scanner you purchased. Please disregard any information about the software not applicable to your scanner.
VISIONEER® ROADWARRIOR 4D INSTALLATION INSTALL THE SOFTWARE AND CONNECT THE SCANNER 1. Start Microsoft Windows and make sure that no other applications are running. 2. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts. Note: If the disc does not start, check the following: ● Make sure the disc drive’s door is completely shut. ● Make sure the disc was inserted in the drive in the proper direction (label side up).
INSTALLATION 4. VISIONEER® ROADWARRIOR 4D Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window. 5. Click Install now. Installing the Scanner Driver The scanner driver installation will start first. 1. The Welcome screen for the scanner driver Setup Wizard opens. Click Next. 2.
VISIONEER® ROADWARRIOR 4D 4. INSTALLATION Stop when you see the “Complete the installation by connecting your hardware” window. Do not click OK yet. Leave the window open and proceed to the next section. Note: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below. Connect the USB Cable 1. Remove any tape from the USB cable. 2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
INSTALLATION VISIONEER® ROADWARRIOR 4D 3. When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. 4. Click OK to complete the installation process. 5. Click Close on the Installation Complete window to close and exit the driver installer.
VISIONEER® ROADWARRIOR 4D INSTALLATION Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click Close on the driver Installation Complete window. 1. Click Next on the Welcome to the OneTouch Setup Wizard. 2. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.
VISIONEER® ROADWARRIOR 4D INSTALLATION INSTALLING ADDITIONAL APPLICATIONS Your scanner includes free, additional applications as described in the table below. 1. Return to the disc’s Main menu and click Install software. 2. Select the additional applications you want to install, then click Install now. 3. Follow the instructions on the screen to install each of the additional applications. Software About the Software Nuance PaperPort® PaperPort is a document management software application.
VISIONEER® ROADWARRIOR 4D INSTALLATION VIEW THE USER GUIDES 1. Return to the disc’s Main menu and click on View user guides. 2. Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN.
INSTALLATION VISIONEER® ROADWARRIOR 4D REGISTER YOUR SCANNER Registering your scanner is important as it provides you with access to our free telephone support service. Registration also gives you free access to software updates for your scanner. To register your scanner: You will need an active Internet connection to register your scanner. If you do not have Internet access you can contact our customer service department to register the scanner.
VISIONEER® ROADWARRIOR 4D 22 INSTALLATION SCANNER USER’S GUIDE
LOADING DOCUMENTS TO SCAN Based on the recommended full installation of the scanner driver and the Visioneer OneTouch software, OneTouch is your main scanning interface for using the scanner. When you insert an item into the scanner, it is automatically scanned and the image is sent to a destination location or application on your computer, or to a network drive. SUPPORTED DOCUMENT TYPES You can scan the following types of documents and cards with this scanner.
VISIONEER® ROADWARRIOR 4D LOADING DOCUMENTS TO SCAN ■ Coated paper or photographs where the coating can flake off during scanning and leave residue in the scanner. ■ Extremely smooth, shiny, or highly textured paper may cause the paper feed rollers to slip across the page and cause the scanner to report a paper jam. ■ Carbonless copy paper may tear while being fed through the scanner and the pressure of the rollers may leave streaks on the page.
LOADING DOCUMENTS TO SCAN 1. VISIONEER® ROADWARRIOR 4D Align a document with the aliment arrow and insert it into the scanner, face up, into the paper feed slot. The scanner grabs the top edge of the paper and automatically begins to scan and feed the paper through the scanner. 2. A scan progress window opens and the image is sent to the selected application for the PaperIn button. In this example the Destination Application is the PaperPort desktop. 3.
VISIONEER® ROADWARRIOR 4D 3. LOADING DOCUMENTS TO SCAN Open the carrier sheet and place the item you want to scan in the upper-left corner of the carrier sheet. If the item you are scanning is not in the upper-left corner of the carrier sheet, you may see inconsistent results or errors. 4. Place the carrier sheet in the scanner with the black edge in the paper feed slot. 5. When scanning is complete, remove the item from the carrier sheet and place the carrier sheet back in its plastic bag.
LOADING DOCUMENTS TO SCAN 2. VISIONEER® ROADWARRIOR 4D Right click on the PaperIn button, or single left-click on the detailed information. Right click on PaperIn, left lick on the detailed information, or press and the scanner button for 3 seconds to open the OneTouch Properties. Note: Some of the options on the One Touch Properties Window are “grayed out” and are not available, these options are not appropriate for your scanner model. Changing the PaperIn setting: 1.
VISIONEER® ROADWARRIOR 4D LOADING DOCUMENTS TO SCAN 2. Click on the scanner icon to the right of the green buttons, in the title bar of the OneTouch button panel. 3. Click on the Properties button in the hardware properties window. 4. In the Application Settings tab, click on Turn on AutoLaunch™ to deselect this option. 5. Click on OK to save the changes and close the window. Click on OK to close the Hardware Properties window. The AutoLaunch feature is now turned off.
VISIONEER® ROADWARRIOR 4D LOADING DOCUMENTS TO SCAN SCANNING INTERFACES ■ OneTouch AutoLaunch—to use the scanner’s AutoLaunch feature, simply insert a document in the scanner and it is automatically scanned using predefined settings from the OneTouch software. OneTouch Button Panel—use this scan option when you want to scan from the computer screen. This scans with the same settings as when using the AutoLaunch scanning feature.
VISIONEER® ROADWARRIOR 4D 30 LOADING DOCUMENTS TO SCAN SCANNER USER’S GUIDE
MAINTENANCE This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. SAFETY PRECAUTIONS When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These ■ Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin. ■ Only perform scanner maintenance as described in this chapter.
VISIONEER® ROADWARRIOR 4D MAINTENANCE HARDWARE PROPERTIES You can use the scanner’s properties page to keep track of scanner maintenance, change some of the hardware options, configure the scanner interface behavior, and adjust application options that may be available for your scanner. To open the scanner hardware properties page: ■ Windows 7 and 8—from the Windows Control Panel, open Hardware and Sound and then Devices and Printers.
MAINTENANCE ■ VISIONEER® ROADWARRIOR 4D Driver version—this is the version of the scanner’s TWAIN driver. Scanner Settings ■ Calibrate—the scanner needs to be calibrated as part of your monthly maintenance of the scanner. You will need the calibration page provided with the scanner. Click the Calibrate button to start the utility. Follow the instructions on-screen to calibrate the scanner. Power Settings ■ Sleep mode—sleep mode is the low-power state when the scanner is not in use.
VISIONEER® ROADWARRIOR 4D 2. MAINTENANCE Remove the jammed paper and close the cover. Gently close the scanner lid. Press down on both sides of the lid until you hear a click as the arms lock the scanner lid in place. To reduce the number of paper jams, smooth and straighten the paper before scanning, and insert the paper evenly into the scanner. CLEANING THE SCANNER Clean the inside of the scanner to remove dust and paper debris from the scanner glass, pickup and feed rollers.
VISIONEER® ROADWARRIOR 4D MAINTENANCE Caution: use care when cleaning the scanner to avoid damaging the sensors. The paper sensor and scanner cover sensor are plastic levers inside the scanner. They are fragile and can break. The paper sensor lever runs along the front of the scanner. If the paper sensor becomes damaged, the scanner will no longer detect when paper has been inserted into the scanner. The cover sensor is located on the left end of the feed roller.
VISIONEER® ROADWARRIOR 4D 3. MAINTENANCE Gently close the scanner lid. Press down on both sides of the lid until you hear a click as the arms lock the scanner lid in place. Additional Cleaning Method The standard cleaning method for your scanner is to use the dry cleaning cloth in the scanner. If lines, smudges or blurry areas are still in the scanned image you can try cleaning the scanner with Isopropyl rubbing alcohol.
MAINTENANCE VISIONEER® ROADWARRIOR 4D Caution: do not attempt to calibrate the scanner with any other type of document (i.e. white paper or a copy of the calibration page). The calibration routine will fail and indicate the failed calibration by flashing a red LED on the scanner. A calibration page was included with your scanner, if you do not have one available, you can order a replacement from the Parts & Accessories page for your scanner at www.visioneer.com. To calibrate the scanner: 1.
VISIONEER® ROADWARRIOR 4D MAINTENANCE 4. Place the calibration page, with the black bar face up, into the scanner. 5. The scanner pulls in the calibration page and feeds it slowly through the paper path. 6. When calibration is complete the scanner will clear the calibration page out of the scanner. Remove the calibration page when the utility prompts you to. Do not forcefully pull the page out of the scanner, the scanner will release the page when it has fully exited out of the scanner.
MAINTENANCE VISIONEER® ROADWARRIOR 4D ■ Is the scanner’s status light on? The scanner will automatically power off after a specified period of inactivity. When the scanner is powered off, firmly press the button on the scanner to turn the scanner on. You can adjust the amount of time before the scanner will power off in the scanner’s hardware properties. Open the scanner’s hardware properties page as described on page 32.
VISIONEER® ROADWARRIOR 4D MAINTENANCE Problem: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is plugged back in. Unplug the USB cable from the scanner, and then plug it back in. If the scanner does not reconnect: 1. Unplug the USB cable from the scanner. 2. Restart your computer. 3. After the restart is complete, plug the USB cable back in.
MAINTENANCE VISIONEER® ROADWARRIOR 4D UNINSTALLING YOUR SCANNER Use the options in the Windows Control Panel to remove the scanner driver and modules, and any other software provided with the scanner. Please leave the scanner’s USB cable plugged into the computer while uninstalling the scanner driver. Unplug the USB cable when directed to do so in the instructions below. Open the list of installed programs in the Windows Control panel.
VISIONEER® ROADWARRIOR 4D MAINTENANCE VISIONEER® ROADWARRIOR 4D SPECIFICATIONS Scanner Specifications Document Requirements Minimum Item Size 1.5 x 1.5 inches (38 x 38 mm) Maximum Item Size 8.5 x 32 inches (216 x 813 mm) Paper Thickness 16–32 lbs. (60–120 g/m2) Plastic Card Non-Embossed cards up to 0.
VISIONEER® ROADWARRIOR 4D MAINTENANCE Scanner Specifications Software Information Supported Operating Systems Microsoft Windows –32-bit XP (Service Pack 3) –32-bit or 64-bit Vista (Service Pack 2) –32-bit or 64-bit 7 (Service Pack 1) –32-bit or 64-bit 8 / 8.1 –32-bit or 64-bit 10 Scanner Drivers TWAIN, WIA Bundled Software Visioneer OneTouch® Visioneer Acuity Module Nuance PaperPort® Nuance OmniPage® Nuance Power PDF a. A4 / U.S.
VISIONEER® ROADWARRIOR 4D Part Name Part Number Calibration page 05-0914-000 Cleaning cloth 05-0913-000 Installation disc(s) 41-0407-010 44 MAINTENANCE SCANNER USER’S GUIDE
APPENDIX A: COPY REGULATIONS UNITED STATES Congress, by statute, has forbidden the reproduction of the following subjects under certain circumstances. Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions.
VISIONEER® ROADWARRIOR 4D APPENDIX A: COPY REGULATIONS ■ Passports. (Foreign Passports may be photographed.) ■ Immigration Papers. ■ Draft Registration Cards. ■ Selective Service Induction Papers that bear any of the following Registrant’s information: Earnings or Income Dependency Status Previous military service Physical or mental condition Court Record Exception: U. S. Army and Navy discharge certificates may be photographed.
APPENDIX A: COPY REGULATIONS VISIONEER® ROADWARRIOR 4D OTHER COUNTRIES Copying certain documents may be illegal in your country. Penalties of fine or imprisonment may be imposed on those found guilty of making such reproductions.
VISIONEER® ROADWARRIOR 4D 48 APPENDIX A: COPY REGULATIONS SCANNER USER’S GUIDE
INTELLIGENT SCANNING SOLUTIONS Copyright ©2015 Visioneer, Inc.
