Installation manual
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Away1 
Home2 
Disarm3 
Aux4 
+  Panic (if enabled) 
QuickFit Kit Easy Start Guide
9) Trouble Shooting
Q  –  Display  -  The  system  display  shows  [NOT  READY]  or  [NOT 
READY - TROUBLE]
A – There is a fault outstanding, press the status button on any 
keyfob  or press  the
 button repeatedly and listen to each 
message. Any “…Alarm” messages i.e. “Hall Tamper Alarm” can 
be ignored however, zone and tamper open messages need to 
be addressed i.e. “Hall Tamper OPEN”. 
Q – Display - How do I clear the [READY - MEMORY] message?
A – Press the status button on the Keyfob or press
 repeatedly 
to review the memory condition. Start the ARMING process then 
disarm the system. The memory prompt should be cleared.
Q - Tamper - I have tted a sensor with cover close but the system 
is saying the tamper is OPEN, what is wrong ?
A - Typically this can happen on PIR sensors when the back plate is 
not tted well or the PCB board is incorrectly positioned. Remove 
the PCB and check that the back tamper clicks when you ret it, 
then replace the cover again listening for the tamper to click.
Q – Siren - The internal siren will sound on the control panel but 
will not sound the external siren 
A -  This is due  to the abort  time found in  the Installer mode-
‘Dene Panel’-menu 5. If this is  set  to above 0 seconds it will 
delay the external siren and telephone communications.
Q – Communication - I have entered the private phone numbers 
but the panel does not dial when the system is triggered.
A – You need to also enable option 20 in the dene Coms menu. 
See section 8 for more details.
Q – Panic – I am pressing the keyfob or panel panic buttons but 
nothing happens.
A – You need to enable this facility to operate. In installer mode 
press
until you see [Dene Panel] then press
. Press 
next  until  [12:  Panic  Alarm]  then  press
then  press
to select the type (Silent or Audible) pressing
,
to 
conrm.
Q – Diagnostics – When I test the devices the diagnostic screen 
says certain devices are [NOT OK] 
A – Each  time you enter the Diagnostic menu  the previous 
reading are cleared and system needs to see a new signal from 
the device. Simply repeat the test but make sure the device is 
triggered (tamper or alarm)
11)  User  Setting  and  Operation.  Within  the  user  settings 
you can add/delete keyfobs, set time and date, program phone 
numbers etc. To select any of these options enter the user menu by 
pressing
until [User Settings] is shown, then
. Pressing 
then
, whilst in the menu will allow you to access the 
programming option. Remember if you are changing a setting you 
need to press the
key twice. 
User operation is via the keypad or keyfob (supplied). 
When receiving a phone call from the Powermax System the 
user  will  hear  the  House  ID message  followed by  the  type  of 
activation. The call must be acknowledged to prevent the system 
contacting other Key-holders. To acknowledge press the “2” 
button on the telephone keypad or “6” if you would like to listen 
and  talk  through  the  PowerMax.  Refer  to  your  user  guide  for 
more options.
You can also control the PowerMax remotely by ringing in. To do 
this call the PowerMax / House phone number, let it ring twice 
then hang up. Wait 20 seconds, then call again. You will hear a 
modem type tone, then :-
Press ‘*’, then your user code, followed by ‘#’ 
You are now logged in and can use commands like:-
*, 1, # to Disarm the system
• 
*, 3, # to Arm the system
• 
*, 9, # to investigate the system status
• 
*, 99,# to log off
• 
For more options and instructions on how to ring in to the  L
system consult the User guide.
NEED HELP? Trade customer only call Visonic Product Support on 
0870 7300830 or email productsupport.uk@visonic.com. End 
users should contact their place of purchase.
Other products in the Visonic range:-
 PowerMax and Next are registered trademarks of Visonic Ltd. Other names 
are the property of their owners. Visonic reserves the right to change information or 
specications without notice. D-302607 (Rev.00)
MCT-425 Optical Smoke Detector
LPCP approved
MCT-442 CO Sensor
With inbuilt sounder, a 
must for every home
MCT-550 Flood Sensor
Detects early signs of 
ooding within the home
MCT-220 – Single push button
Deal for panic or emergency 
applications
MKP-150
Two way keypad 
MCM-140
Single way keypad 
MCT-124 – Double push
Handheld panic button
Tower-20 MCW
Wireless External detector




