Use and Care Manual

ManualsBrandsVissani ManualsRefrigerator24 in. W 10 cu. ft. Top Freezer Refrigerator in Black

Troubleshooting

Troubleshooting Guide

Guide

You can solve many common refrigerator problems easily, saving you the cost of a

possible service call. Try the suggestions below to see

you can solve the problem

before calling for service.

Problem

Problem Po ssible

Po ssible

Po ssible Causes

C au ses

Refrigerator

Refrigerator does

does

does not

not

not operate

operate

x Ref rigerator is unplugged.

x The circuit breaker is tripped/ fuse blown.

Compresso r

Compressor turns

turns

turns on

on and

and

and off

off

x The room temperature is warmer than norm al

x Door is left open or is frequently opened.

x The refrigerator does not have the correct

clearances.

x The refrigerator has recently been disconnected f or

a period of time.

Refrigerator

Refrigerator compartments

compartments

compartments are

are

are too

too

warm

x Temperature control is not set correctly.

x Door is left open or is frequently opened.

x The door gasket does not seal properly.

x A large amount of warm or hot food was stored

recently. Wait for the ref rigerator to reach its

selected temperature.

x The refrigerator has recently been disconnected for

a period of time.

Vibra ting

Vibra ting or

or rattling

rattling

ra ttling

rattling (slight

(slight

(slight vibra tion

vibration

is normal)

normal )

x Leveling legs need adjusting

x Ref rigerator is placed on an uneven or weak

surface.

x The refrigerator is touching the wall. Re-level the

refrigerator and move

away from the wall.

Temperature

Temperature of

of external

external

external refri gerator

refrigerator

refri gerator

surface

surface is

is warm

warm

x The exterior refrigerator walls can be as much as

30°F warmer than room temperature.

x This is normal while the compressor works to

transfer heat from inside the refrigerator cabinet.

Moisture

M o isture colle cts

colle cts

colle cts insid e

inside

inside the

the

the refrigerator

refrigerator

x Door is left open or is frequently opened.

Moisture

Moisture forms

fo rms

fo rms on

on outside

outside

outside of

refrigerator

x Is normal in hot and humid weat her. Air carries

moisture into the refrigerator when doors are

opened.

Bubbling

Bubbling or

or gurgling

gurgling

gurgling sounds

sounds

soun ds

sounds (like

(like

boiling

boiling water)

water)

x This is the normal sound

ref rigerant (used to cool

ref rigerat or) circulat ing throughout the system.

Popping

Popping or

or cracking

cracking

cracking sounds

sounds

sounds when

when

compressor

compressor comes

comes

comes on

x This is normal. Metal part s undergo ex pansion and

contraction, like hot wat er pipes. The sound will

level off or disappear as refrigerator runs.

The

The door

door

door will

will

will not

not

not close

close properly

properl y

x The refrigerator is not on a level surface.

x The gasket is dirty.

x The storage basket is out

position.