SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS MANUAL IS PRINTED ON RECYCLED PAPER. PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE PELLET STOVE VF100-1 Freestanding & Fireplace Insert OWNER’S MANUAL Contact your building or fire officials about restrictions and installation inspection requirements in your area. PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET BURNING ROOM HEATER.
Table of Contents Introduction �������������������������������������������������������������������������������������������������������������������������������� 3 Rating Label Location........................................................................................................... 3 Pellet Quality....................................................................................................................... 3 Important Safety Data..............................................................
Introduction Rating Label Location Freestanding: The rating label is located on the inside of the hopper lid. Insert: The rating label is located on the hopper cover. Pellet Quality Pellet quality is important, please read the following: Your Vista Flame pellet stove has been designed to burn wood pellets only. Do not use any other type of fuel, as this will void any warranties stated in this manual.
Introduction Important Safety Data Please read this entire Owner’s Manual before installing or operating your VistaFlame Pellet Stove. Failure to follow these instructions may result in property damage, bodily injury or even death. Contact your local building or fire official to obtain a permit and any information on installation restrictions and inspection requirements for your area.
Introduction ELECTRICAL: The use of a surge protected power bar is recommended. The unit must be grounded. The grounded electrical cord should be connected to a standard 115 volts (4.5 Amps), 60 hertz electrical outlet. Ensure that the polarity to the outlet that the unit will be plugged into is correct; as incorrect polarity can adversely affect the unit’s operation. Be careful that the electrical cord is not trapped under the appliance and that it is clear of any hot surfaces or sharp edges.
Specifications Dimensions - Freestanding 22" 559 34" 867 1 26 4 " 667 1 24 2 " 620 Figure 1: Dimensions of VF100 Freestanding. Dimensions - Insert 3 23 4 " 602 OS PANEL 46" [1158] REG PANEL 40" [1016] 3 12 4 " 322 22" 559 OS PANEL 32 7/8" [835] REG PANEL 30 1/8" [766] 1 1 4 " 35 Figure 2: Dimensions of VF100 Insert.
Operating Instructions Pre-Burn Instructions The burn pot liner holes must be clear and the liner installed properly against the ignitor tube for proper operation. Check the hopper for enough pellets to start the unit. If this is the first time the unit has been started or the unit has run out of fuel, the auger will need to be primed. This can be done by restarting the unit five (5) minutes into its start-up or by putting a small hand full of pellets into the burnpot.
Operating Instructions Operating Your Pellet Stove AUGER 1 MANUAL MODE: MODE 2 To START:9 Press the ON / OFF button. The stove will begin the startup AUTO/OFF cycle. The mode light will be flashing. The Auger Light will flash with HIGH/LOW 3 will show the heat level each pulse of the auger. The heat level indicator MANUAL the unit will operate at after completing the startup cycle. To OPERATE: When a fire has been established, the System Light will 4 turn solid (after approximately 10 - 15 minutes).
Operating Instructions Adjusting Trim Settings The Feed Rate Trim and Combustion Blower Trim are used to fine tune the operation of the unit for varying fuels. Both trim settings will affect the operation in all modes, and across all heat levels. The trim settings can be adjusted in any mode (Manual, High/Low, Auto/Off), but only when the unit is in operation. Trim settings cannot be adjusted while the unit is in a startup or shutdown cycle.
Operating Instructions The Slider/Damper THE SLIDER/DAMPER MUST BE SET CORRECTLY FOR PROPER OPERATION. IMPROPER SETTING OF THE SLIDER/DAMPER CAN CAUSE POOR COMBUSTION, OVERHEAT CONDITIONS, AND NUISANCE SHUTDOWNS. The slider damper will need to be adjusted regularly depending on varying fuels, the cleanliness of the unit and venting, and other factors. The easiest way to set the slider damper for proper operation is to observe and understand the characteristics of the flame.
Routine Cleaning and Maintenance NOTE: Do not use abrasive cleaners to clean the surface or any part of the stove.
Routine Cleaning and Maintenance ASH PAN (2-3 days) Monitor the ash level every week. Remember that different pellet fuels will have different ash contents. Ash content is a good indication of fuel efficiency and quality. Refer to “Warnings and Recommendations” for disposal of ashes. DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN. Dump the ashes into a metal container stored away from combustibles. Monitor the ash level every week. Remember that different pellet fuels will have different ash contents.
Routine Cleaning and Maintenance Installation of firebox backing: • Install the side panels in place. Insert center panel, hold the panels in place • Install the top rod by sliding it into one side panel then across into the other panel. Screw rod in place. • Re-install steel brick liner and screw in place. • Replace top baffle EXHAUST VENT (season) The products of combustion will contain small particles of flyash.
Installation Removing Your Pellet Stove From the Pallet FREESTANDING: To remove your new freestanding stove from its pallet, remove the ash pan, remove the two metal plugs in the bottom of the pedestal, remove the two (2) wood screws under the plugs. Also remove the two (2) wood screws on the back of the pedestal. Remove the unit from the pallet, replace the two metal plugs, and replace the ash pan. INSERT: To remove your new insert stove from its pallet, remove the two (2) wood screws just inside the unit.
Adjustment Of Pedestal - Freestanding The freestanding model is supplied with a pedestal already attached to the fireplace. Once your free standing stove has been removed form the pallet you can adjust the pedestal base. There are three positions for the pedestal base. The position are 2.25, 3.50, and 6.00 inches from the inside of the door opening to the front edge of the pedestal base, the stove is packaged in the 2.25 inch position. 2.25” 3.50” 6.00” 1. Remove the fireplace from the pedestal.
Installation Deciding Where to Locate your Pellet Appliance 1. Do not install the stove in a bedroom or room where people sleep in. 2. Locate the stove in a large and open room that is centrally located in the house. This will optimize heat circulation. 3. Check clearances to combustibles and for the least amount of interference to house framing, plumbing, wiring, etc. 4. You can vent the stove with approved pipe through an exterior wall behind the unit or pass it through the ceiling and roof.
Installation Outside Fresh-Air Connection Outside fresh air is mandatory when installing this unit in airtight homes and mobile homes. When connecting to an outside fresh air source, do not use plastic or combustible pipe. A 1⅝” minimum (42 mm) ID (inside diameter) steel, aluminum or copper pipe should be used. Keep the length of the fresh air intake pipe as short as possible, with as few bends as possible. Outside Wall 1 5/8" ID (42 mm) Optional Elbow Figure 20: Outside Air Connection.
Installation Clearances to Combustibles - Freestanding Back Wall Ad jac 1" When installing this unit on a combustible floor (for example linoleum, hardwood flooring) a non-combustible hearth pad must be under the unit, unless installed as shown on page 16. The pad must extend at least the width of the appliance [22” (558 mm)] and at least the depth of the appliance plus 6” (153 mm) in front of the appliance [30½” (775 mm)].
Installation Vent Termination Requirements IT IS RECOMMENDED THAT YOUR PELLET STOVE BE INSTALLED BY AN AUTHORIZED DEALER/INSTALLER. Table 1: Use in conjunction with Figure 19 for allowable exterior vent termination locations. Letter Minimum Clearance A 24 in (61 cm) B 48 in (122 cm) Beside/below any door or window that may be opened. (18” (46 cm) if outside fresh air installed.) C 12 in (30 cm) Above any door or window that may be opened. (9” (23 cm) if outside fresh air installed.
Installation Mobile Home Installation - Freestanding ● Secure the heater to the floor using the two holes in the pedestal. ● Replace the two metal covers after securing the unit to the floor. ● Ensure the unit is electrically grounded to the chassis of your home (permanently). ● Do not install in a room people sleep in. ● Outside fresh air is mandatory. Secure outside air connections directly to fresh air intake pipe and secure with three (3) screws evenly spaced.
Installation Horizontal Exhaust Through Wall Installation - Freestanding Vent installation: install vent at clearances specified by the vent manufacturer. A chimney connector shall not pass through an attic or roof space, closet or similar concealed spaces, or a floor, or ceiling. Where passage through a wall or partition of combustible construction is desired, the installation shall conform to CAN/CSA-B365 Installation Code for Solid-Fuel-Burning Appliances and Equipment.
Installation 10. The pipe must extend at least 12” (30 cm) away from the building. If necessary, bring another length of pipe (PL type) to the outside of the home to connect to the first section. Do not forget to place high temperature silicone around the pipe that passes through the thimble. 11. Install a vertical pipe, or if all requirements for direct venting are met, install vent termination. The stainless steel cap termination manufactured by the vent manufacturer is recommended.
Installation Inside Vertical Installations - Freestanding 1. Choose a stove location that is ideal. See the section “Deciding Where 2. Place a non-combustible hearth pad where necessary. 3. Place the unit on the hearth pad (if installed on a carpeted surface) and space the unit in a manner so when the pellet vent is installed vertically, it will be 3” (7.6 cm) away from a combustible wall. 4. Locate the center of the fresh air intake pipe on the unit.
Installation Rain cap Flashing 24" (61 cm) 3" (7.5 cm) Clearance 2" (5 cm) Support bracket Tee with cleanout 6" (15 cm) Type "L" vent Fresh air intake Non-combustible floor protection. Existing floor (combustible) Figure 34: Outside Vertical Installation. Hearth Mount Installation - Freestanding: Rain Cap Fresh-air intake Steel Plate or Flashing Flexible or Rigid 6" Stainless Steel Liner Damper Removed or Fastened Open 10" (25.
Installation Rain cap Storm collar Seal plate (cover plate) Existing masonry flue Vent pipe (single wall stainless flex pipe or solid PL vent) Flexible vent connector (use this 5 foot [152cm] section of pipe to vent past fireplace damper or small shelf) Fireplace damper location Clean out tee Existing fireplace Figure 36: Freestanding hearth mount installation overview. Masonry Fireplace Installation - Fireplace Insert The fireplace insert model requires a surround panel and a pedestal.
Installation Rain Cap Fresh-air intake Steel Plate or Flashing Flexible or Rigid 6" Stainless Steel Liner Damper Removed or Fastened Open Flexible stainless steel pipe connection Mantel Minimum 8" (20 cm) from top of stove Surround Panel 4. Connect a tee or 90° degree elbow to the exhaust pipe. 5. This fireplace insert must be installed with a continuous chimney liner of 3” or 4” diameter extending from the fireplace insert to the top of the chimney.
Installation Installation Into Factory Built Fireplaces When installing the fireplace insert into a zero clearance fireplace, DO NOT cut or modify any factory firebox parts. If the fireplace insert does not fit into a zero clearance fireplace, we recommend you use a freestanding model and install as a hearth mounted unit. Install a 3” (76 mm) flex pipe from the stove to the top of the chimney (see “Hearth Mount Installation - Freestanding:”). 1.
Installation Installation and Removal of The Surround Panels - Insert 1. Attach one side trim to the top trim, using a corner bracket (see Figure 33) to secure pieces together. There are two (2) main pieces to each corner bracket (see Figure 34). When installing the corner pieces into the trim, the “B FACE” sides must face each other and the screw heads are to face out.
Troubleshooting Observed Problem A. The stove will not turn on. B. The stove shuts down unexpectedly or does not run and the #2 error light is flashing. Possible Cause Remedy 1. The unit does not have power. 2. The unit is in On/Off thermostat mode and the thermostat is not calling for heat. 3. The fuse has blown. 1. Ensure that the unit is plugged in and that the unit is not plugged into a switched outlet. 2.
Troubleshooting Observed Problem C. The stove shuts down unexpectedly and the #3 error light is flashing. Control Panel Symptom: The #3 light will be flashing if the unit shuts down due to lack of fuel or fire. Possible Cause 1. The unit has run out of fuel. 2. The auger is jammed or is not feeding. 3. Unit failed to produce enough heat during the startup cycle. 4. Too much primary air- the feed rate is insufficient to keep up with the burn rate. 5. Poor quality fuel. 6.
Troubleshooting Observed Problem E. The unit fails to light. Control Panel Symptom: The #3 light will be flashing if he unit fails to light. . The unit will not shut off. Possible Cause 1. The burn pot liner is not placed correctly. 2. The ignitor is not operating. 3. The unit is not feeding. 1. The unit is connected to a thermostat and is running in High/Low mode. Remedy 1. The burn pot liner must be pushed tight against the ignitor tube for proper operation.
Troubleshooting Observed Problem Possible Cause G. The unit is not feeding fuel, or 1. The unit has run out of fuel. is not feeding correctly. 2. The auger is not primed. Control Panel Symptom: The #3 light will be flashing if the unit fails to light due to feed problems. 3. The auger is jammed. 4. The auger is not turning. Remedy 1. Check the hopper. Refill if necessary. 2. If this is the first fire, or the first fire after the unit has run out of fuel, the auger must be primed.
Troubleshooting Resetting the High Limit Sensor 1. Ensure that the unit has been turned off and unplugged. 2. Locate the high limit sensor as shown in the figure below (the location is the same for both the insert and freestanding models) NOTE: The circuit board assembly and cabinet side are removed for clarity. 3. If the sensor has tripped, simply press the red button in order to reset it. There will be a “click” when the sensor has been reset.
Wiring Diagram Grey Grey Combustion Blower Vacuum Switch White Blue Brown Exhaust Temperature Sensor Power Cord Brown Ground 115V Black 220V Brown Thermostat 5 Amp Fuse Black White Orange Orange Purple Blue Yellow Red Grey Grey Brown Brown Red Red 34 Connect Thermostat Here 115V White 220V Blue Hot Red White Black Black Common Ignitor Convection Temperature Sensor Purple White Yellow White Orange Orange Convection Blower Auger Motor High Limit Temperature Sensor
Parts List Reference Number 1 2 3 4 5 6 7 8 9 12 13 14 15 Description Exhaust Temperature Sensor 120°F (60°C) Power Cord - 115V Auger Motor - 115V Convection Blower - 115V Convection Blower Impeller Convection Blower Insulator (Gasket) Combustion Main Impeller Combustion Blower Mounting Gasket Combustion Blower Housing Gasket Fan Temperature Sensor 160°F (71°C) Ignition Temperature Sensor 120°F (49°C) Ceramic High Limit Temperature Sensor 200°F (93°C) Manual Reset Vacuum Switch - 115V Silicone Hose Alum
Parts List Reference Number 16 17 18 19 20 21 22 23 25 26 27 28 29 30 31 32 33 33 36 Description Auger Brass Bushings (Set of 2) Firebox Liner Top Plate ¾” ID Auger Collar with Set Screw Knob 1 Inch Round Freestanding Back Grill Freestanding Hopper Lid With Handle Fireplace Insert Ash Pan Drawer With Latch Ash Sill Insert Hopper Cover Shoulder Bolt, Hardened Bush & Nut (Set of 2) Firebox Ceramic Wool Insulation Steel Brick Lining Freestanding Right Cabinet Side Ignitor Tube Only Freestanding Hopper Lid
Parts List Reference Number 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 Description Door Complete (Post May 2010) Freestanding Pedestal Top - Freestanding Top - Insert Front Grill Bottom Grill Owner’s Manual Log Set Control Panel Door Control Panel Touch Latch Combustion Blower Exhaust Tube Stainless Steel Burn Pot Liner - Standard Flush Handle for Hopper Lid (Freestanding) Convection Blower Mount Stainless Steel Burn Pot Liner - High Ash Door Hinge Bracket Fireplace Insert Cabinet Side Right Glas
39 6 July 2011 49 47 VF100-1 - Components 16 3 46 4 9 1 2 7 40 Parts Diagram - Components
Parts Diagram - Steel 44 31 VF100-1 - Steel Components July 2011 30 21 32 17 25 34 18 13 29 43 26 19 44 35 36 14 26 8 41 47 20 27 39 22 28 42 23 25 38 37 15 33 39
Warranty for VistaFlame Pellet Products Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and conditions herein set forth, this product against defects in material and workmanship during the specified warranty period starting from the date of original purchase at retail. In the event of a defect of material or workmanship during the specified warranty period, Sherwood reserves the right to make repairs or to assess the replacement of a defective product at Sherwood’s factory.
Installation Data Sheet The following information must be recorded by the installer for warranty purposes and future reference.
