Instruction Manual

LIMITED ONE (1) YEAR WARRANTY
HOW CONSUMER LAW RELATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER
THAN AS PERMITTED BY LAW, VISUAL LAND DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE
NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR
STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND
CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. VISUAL LAND DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO
THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, VISUAL LAND LIMITS THE DURATION AND REMEDIES OF SUCH
WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT VISUAL LAND'S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED BELOW. SOME
STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION
DESCRIBED ABOVE MAY NOT APPLY TO YOU.
WHAT IS COVERED BY THIS WARRANTY?
Visual Land warrants the Visual Land-branded hardware product and accessories contained in the original packaging (“Visual Land Product”) against defects in
materials and workmanship when used normally in accordance with Visual Land's published guidelines for a period of ONE (1) YEAR from the date of original retail
purchase by the end-user purchaser ("Warranty Period"). Visual Land’s published guidelines include but are not limited to information contained in technical
specifications, user manuals and service communications.
WHAT IS NOT COVERED BY THIS WARRANTY?
This Warranty does not apply to any non-Visual Land branded hardware products or any software, even if packaged or sold with Visual Land hardware.
Manufacturers, suppliers, or publishers, other than Visual Land, may provide their own warranties to you – please contact them for further information. Software
distributed by Visual Land with or without the Visual Land brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the
licensing agreement accompanying the software for details of your rights with respect to its use. Visual Land does not warrant that the operation of the Visual Land
Product will be uninterrupted or error-free. Visual Land is not responsible for damage arising from failure to follow instructions relating to the Visual Land Product’s
use.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred
due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; (c) to damage caused
by use with another product; (d) to damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause; (e) to damage caused by
operating the Visual Land Product outside Visual Land’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by
anyone who is not a representative of Visual Land; (g) to a Visual Land Product that has been modified to alter functionality or capability without the written
permission of Visual Land; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Visual Land Product, or (i) if any serial number
has been removed or defaced from the Visual Land Product.
YOUR RESPONSIBILITIES
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON THE VISUAL LAND PRODUCT STORAGE MEDIA TO PROTECT THE CONTENTS AND
AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.
Before receiving warranty service, Visual Land or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with
diagnosing potential issues and follow Visual Land's procedures for obtaining warranty service. Before submitting your Visual Land Product for warranty service you
should maintain a separate backup copy of the contents of its storage media, remove all personal information that you want to protect and disable all security
passwords.
DURING WARRANTY SERVICE THE CONTENTS OF THE STORAGE MEDIA WILL BE DELETED AND REFORMATTED. VISUAL LAND AND ITS AGENTS ARE NOT RESPONSIBLE
FOR ANY LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON THE STORAGE MEDIA OR ANY OTHER PART OF THE VISUAL LAND
PRODUCT SERVICED.
Following warranty service your Visua
l Land Product or a replacement
purchased, subject to applicable updates. Visual Land may install system software updates as par
from reverting to an earlier version of the system software. Third party applications installed on the Visual Land Product ma
the Visual Land Product as a resul
t of the system software update. You will be responsible for reinstalling all other software programs, data and information.
Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.
Important: Do not
open the Visual Land Product. Opening the Visual Land Product may cause damage that is not covered by this Warranty. Only Vis
should perform service on this Visual Land Product.
WHAT WILL VISUAL LAND DO IN THE EVENT THE WARRANTY IS BREACHED?
If du
ring the Warranty Period you submit a valid claim to Visual Land, Visual Land will, at its option, (i) repair the Visual Land
used parts that are equivalent to new in performance and reliability or (ii) replace the Visual La
to the Visual Land Product and is formed from new and/or previously used parts that are equivalent to new in performance and
HOW TO OBTAIN WARRANTY SERVICE?
Please access and
review the online help resources at www.visual
properly after making use of these resources, please contact a Visual Land representative using the information pro
will help determine whether your Visual Land Product requires service and, if it does, will inform you how Visual Land will p
Land via telephone, other charges may apply depending o
WARRANTY SERVICE OPTIONS
Contact Visual Land either through our Live Chat system or contact form at www.visual
at (562) 860-
2669, Monday through Friday, 8 a.m. to 5 p.m. (
Land will provide the following mail-
in warranty service: Visual Land will send you instructions on how to package the product for shipment and the location t
send the product. Shipment of the product to Visual Land will be at your expense. Once service is complete, Visual Land will
you at Visual Land's expense.
Visual Land reserves the right to change the method by which
receive a particular method of service. Service options, parts availability and response times may vary.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARR
ANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISUAL LAND IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY,
INCLUDING BUT NOT LIMITED TO LOSS
OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS);
LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUT
OF, DAMAGE TO,
COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR
USED WITH THE VIS
UAL LAND PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE VISUAL LAND PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND G
NEGLIGENT A
CTS AND/OR OMISSIONS. VISUAL LAND DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY VISUAL LAND
THIS WARRANTY OR REPLACE THE VISUAL LAND PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED IN THE VISUAL LAND PRODUCT.
SOME STAT
ES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
No Visual Land reseller, agent, or employee is authorized to make any modification, ext
unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is gove
laws of the State (Provi
nce or Country) in which the Visual Land Product purchase took place. Visual Land or its successor in title is the warrantor
Warranty.
l Land Product or a replacement
will be returned to you as your Visual Land Product was configured when originally
purchased, subject to applicable updates. Visual Land may install system software updates as par
t of warranty service that will prevent the Visual Land Product
from reverting to an earlier version of the system software. Third party applications installed on the Visual Land Product ma
y not be compatible or work with
t of the system software update. You will be responsible for reinstalling all other software programs, data and information.
Recovery and reinstallation of other software programs, data and information are not covered under this Warranty.
open the Visual Land Product. Opening the Visual Land Product may cause damage that is not covered by this Warranty. Only Vis
ual Land
WHAT WILL VISUAL LAND DO IN THE EVENT THE WARRANTY IS BREACHED?
ring the Warranty Period you submit a valid claim to Visual Land, Visual Land will, at its option, (i) repair the Visual Land
Product using new or previously
used parts that are equivalent to new in performance and reliability or (ii) replace the Visual La
nd Product with a product that is at least functionally equivalent
to the Visual Land Product and is formed from new and/or previously used parts that are equivalent to new in performance and
reliability.
review the online help resources at www.visual
-land.com before seeking warranty service. If the Visual Land Product is still not functioning
properly after making use of these resources, please contact a Visual Land representative using the information pro
vided below. A Visual Land representative
will help determine whether your Visual Land Product requires service and, if it does, will inform you how Visual Land will p
rovide it. When contacting Visual
Land via telephone, other charges may apply depending o
n your location.
Contact Visual Land either through our Live Chat system or contact form at www.visual
-land.com, through e-mail at [e-mail] or by phone
2669, Monday through Friday, 8 a.m. to 5 p.m. (
PST). A Visual Land representative will determine if your product requires service. If so, Visual
in warranty service: Visual Land will send you instructions on how to package the product for shipment and the location t
o
send the product. Shipment of the product to Visual Land will be at your expense. Once service is complete, Visual Land will
return the Visual Land Product to
Visual Land reserves the right to change the method by which
Visual Land may provide warranty service to you, and your Visual Land Product’s eligibility to
receive a particular method of service. Service options, parts availability and response times may vary.
ANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISUAL LAND IS NOT RESPONSIBLE FOR DIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY,
OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS);
LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUT
ATION; LOSS
COMPROMISE OR CORRUPTION OF DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE
REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR
UAL LAND PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF INFORMATION STORED ON THE VISUAL LAND PRODUCT.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND G
ROSS
CTS AND/OR OMISSIONS. VISUAL LAND DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY VISUAL LAND
PRODUCT UNDER
THIS WARRANTY OR REPLACE THE VISUAL LAND PRODUCT WITHOUT RISK TO OR LOSS OF INFORMATION STORED IN THE VISUAL LAND PRODUCT.
ES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
No Visual Land reseller, agent, or employee is authorized to make any modification, ext
ension, or addition to this Warranty. If any term is held to be illegal or
unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. This Warranty is gove
rned by and construed under the
nce or Country) in which the Visual Land Product purchase took place. Visual Land or its successor in title is the warrantor
under this
Quick Start Guide & Warranty Information
SOUNDWAVE A1 ANC EARBUDS
Quick Start Guide & Warranty Information