Owner`s manual

2 3 2 0 N W 1 4 7 t h S t r e e t , M i a m i , F l o r i d a 3 3 0 5 4
WARR-04-0429
- 15 -
DM Industries, Ltd. extends this limited warranty solely to the
Original Purchaser of any LD-15 Series self-contained spa installed
within the United States or Canada.
10 YEAR STRUCTURAL
SPA SHELL: DM Industries, Ltd. warrants its shells against loss
of water due to defects in materials and workmanship for ten (10)
years from the original date of purchase.
5 YEARS SURFACE
The acrylic surface is warranted against blistering, cracking and
chipping resulting from a defect in the acrylic surface material for a
period of five (5) years from the original date of purchase.
COMPONENT WARRANTY
DM Industries, Ltd. warrants all factory installed electrical compo-
nents– pumps, blowers, and control system – and plumbing com-
ponents – jets, controllers, and air injectors,– to be free from defects
in materials and workmanship for a period of two (2) year from the
original date of purchase. The plumbing infrastructure, such as
glued joints, pipes and hoses are also warranted to be free from
defects in material and workmanship for a period of two (2) year.
Wearable components such as filter cartridges, light bulbs, fuses,
headrests, and vinyl skirt, are not covered under this warranty but
are warranted to be free from defects in material and workmanship
at the time of the original delivery.
The cabinetry is warranted to maintain its structural integrity for a
period of one (1) years from the original date of purchase.
Covers, as supplied by DM Industries, Ltd., are warranted to be
free from manufacturing defects for a period of one (1) year.
Dealer added options are excluded from this warranty and are cov-
ered under separate warranties from their respective manufactur-
ers.
WARRANTY PERFORMANCE
In the event of a defect covered by this warr a n t y, notify your DM
Industries, Ltd. dealer within 10 days of the time the defect is discov-
e red. Upon proof of purchase by dated purchase receipt, DM
Industries, Ltd. or its authorized re p r esentative will correct the defect
within the terms and conditions contained in this warr a n t y. There will
be no charge for in-home service labor during the first year. You may
be assessed reasonable repairperson travel charges. DM Industries,
Ltd., at its sole option, may elect to substitute a spa or component of
equal value, either new or reconditioned, to correct a defect. Such
replacement shall assume, as its warr a n t y, the remaining portion of
the warranty on the original product. If the entire spa needs to be sub-
stituted because the repair is not feasible or the repair can not be per-
f o rme d in the field, reasonable costs to pick up the defective spa and
re t u rn it or delivering and installing the replacement spa will be the
responsibility of the spa owner.
EXCLUSIONS
This warranty is void if DM Industries, Ltd. or its representative
determines that the spa has been subjected to any alterations or
repairs by anyone other than an authorized representative of DM
Industries. The LD-15 Series spas are NOT APPROVED for com-
mercial applications. DM Industries, Ltd. will not be responsible for
the cost of replacement parts or labor cost of any spa found to be
used in a commercial application. This warranty shall also be void-
ed if there is evidence that the spa has been subjected to misuses,
abuses, negligence, improper installation or operations other than
in accordance with the instructions in the owner’s manual, includ-
ing but not limited to damage to components caused by improper
pH balance or other improper water chemistry maintenance, (use of
chlorine based products other than dichlorine voids all warranties,)
or by failure to maintain and clean the filtration system; damage to
components or spa surface caused by operating the spa at water
temperatures outside the range of 32 degrees F (freezing) and 120
degrees F (excessive heat); damage to the surface caused by leav-
ing the spa uncovered while empty of water and in direct exposure
to sunlight; damage caused by improper or incorrect electrical
hook-up, modifications to internal electrical assembly boxes and
grounding system, by electrical installations done by anyone other
than licensed professionals in non-conformity with state and local
codes or by power surges or spikes; or damage caused by Acts of
God or conditions beyond the control of DM Industries, Ltd.
DISCLAIMER
Except as expressly provided, there shall be no other warranty or
obligation, expressed or implied, oral or statutory. No dealer or
other person has the authority to make any warranties or represen-
tations covering DM Industries, Ltd. or its products. DM Industries,
Ltd. and its representatives shall not be liable for any injury, loss,
cost or other damage, including but not limited to, loss of use,
inconvenience, costs of removal of a permanent deck, custom fix-
ture, or any other incidental or consequential costs, expenses or
damages. Under no circumstances shall DM Industries or any of its
representatives be held liable for injury to any person or damage to
any property, however arising. Some states do not allow the exclu-
sion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you. This warran-
ty gives you specific legal rights. You may also have other rights,
which vary, from state to state.
CUSTOMER SERVICE
Contact your dealer or local authorized repair center for service.
If you do not know who your local dealer is, contact DM Industries’
Technical Service Division at the address listed below, or call (305)
685-2063.
This warranty is effective for spas manufactured after March 1,
2004.
LIMITED WARRANTY for
LD 15 SERIES
MODEL SPAS