“The Ultimate Portable Spa” Important Operating Instructions Please Read VOYAGER CUSTOMER SERVICE 877-240-9457 MIAMI FLORIDA M-F 8 to 5 EST OWNERS MANUAL Voyager Manual 03-0509 Rev.
TABLE OF CONTENTS GENERAL INFORMATION MAINTENANCE • Owner's Record and Service Information.............1 • Liner .....................................................................................13 • Important Safety Instructions..................................2-3 • Cover ...................................................................................13 • Manufacturer's Do's and Don'ts................................3 • Filter Cartridge Removal and Cleaning ................
Congratulations! Thank you for the purchase of your new Voyager spa. You are now the owner of the most portable and comfortable spa made. The Voyager spa has been designed to be simple to own and operate. With a little care, it will give you many years of economical, trouble free use. This manual will guide you through the proper installation and maintenance of your Voyager spa. Please take sufficient time to familiarize yourself with it. We are always interested in your comments and suggestions.
IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should always be followed, including the following: 1. READ AND FOLLOW ALL INSTRUCTIONS. 2. WARNING - To reduce the risk of injury. Do not permit children to use this product unless they are closely supervised at all times. 3. A grounding wire connector is provided under the motor unit to permit connection of a minimum No. 8 AWG (8.
HYPERTHERMIA. The causes, symptoms, and effects of hyperthermia may be described as follows: Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6 degrees F. The symptoms of hyperthermia include dizziness, fainting, drowsiness, lethargy, and an increase in the internal temperature of the body.
SET UP AND INSTALLATION SITE SELECTION Your Voyager spa is completely self-contained. It can be set up on a patio, deck, and indoor with special consideration. Structure: The Voyager spa should always be placed on a structurally strong, relatively smooth and level surface. Concrete, bricks, stepping stone or treated wood deck are acceptable permanent surfaces. See specifications on page 22 for loading capacity. Drainage: Do not place the Therapy module in an area where water will "puddle" around it.
DIGITAL TOP SIDE CONTROL PANEL PART IDENTIFICATION DIAGRAM 1. 2. 3. 4. 5.
ASSEMBLY INSTRUCTIONS 1. PLACE BOTTOM PAD on a clean, smooth, level surface. Please see SITE SELECTION: Structure on page 4. 2. STRETCH OUT LINER. If liner is stiff, warm in the sun. 1 3. SET UP WALLS and install locking pins. PIN SEAT ASSEMBLY SPA WALLS 4. INSTALL THE LINER a) Note that the liner has a patterned side. Place the liner so that the patterned side faces the inside of the spa .
7. INSTALL THE BOTTOM BELT SEAM aligning the belt spindle with the top one. IMPORTANT: THE SPA WALLS AND INTERLOCKING PINS HAVE NOT BEEN DESIGNED TO SUPPORT THE WEIGHT OF THE WATER OVER EXTENDED PERIODS OF TIME. THE BANDS MUST BE INSTALLED TO PROVIDE THE STRUCTURAL AND LOAD SUPPORT TO THE SPA WALLS. FAILURE TO INSTALL THE BELTS COULD CAUSE TEARING AT THE WALL HINGES AND WILL VOID THE WARRANTY. 7 8. PLACE THE THERAPY MODULE over the wall, the belt spindles and the seat with the punched hole.
COVER INSTALLATION 1. Inflate cover with air pump provided. Do not over inflate. 2. Place cover on filled spa. Be sure it is correctly positioned. 3. Position the tie-down hardware on the side of the spa so that they are easily reached by the cover tie-down straps. 4. Allow for about a 1/2” to 3/4” slack in the tiedown strap to make it easy to insert the strap into hardware and to compensate for vinyl shrinkage in cold weather. 5. Attach hardware with screws provided. 6.
STEP ASSEMBLY INSTRUCTIONS (Optional Accessory) Parts Check List: (2) Side Panels (2) Step Treads (one curved, one straight) (1) Strip of Foam Squares FIGURE 1 1. USING SHARP KNIFE, carefully cut the two locking wedges off the ends of the steps and save. (see figure 1). 2. LAY ONE OF THE SIDE PANELS DOWN. Push the end of the step into the FIGURE 2 openings on the side panel making sure the front edge of the step is flush with the front edge of the side panel. Repeat for second step.
OPERATION Note: the priming valve has an open (inline), closed (across) valve handle. CONNECTI NG TH E PU M P SUCTION LI NE IMPORTANT TIGHTEN UNIONS BEFORE INSTALLING UNIT INTO SPA 4. Attach by threading onto the priming valve the male to male hose adapter. HEATER CONTROL PACK UNION "O"-RING TIED TO PIPE FOR SHIPPING ONLY 5. Connect your garden hose to the adapter. 6. Open priming valve (inline position) and start the water flow from your hose. 7.
1. Push the TEST button on the GFCI. The RESET button will trip out, the GFCI indicator window will turn white and the top side digital control LED display will go out. If this does not happen, DO NOT USE THE VOYAGER. CALL DM INDUSTRIES LTD'S SERVICE CENTER FOR ASSISTANCE. 2. If the GFCI tests properly, firmly push the RESET button back into place. The GFCI indicator window will turn red and the top side digital control LED display will come back on. If this does not happen, DO NOT USE THE VOYAGER.
E. Filtration Cycles Your spa digital control has an electronic timer that has been pre-programmed to automatically run the filtration low speed pump 3 hours twice a day for a total of 6 hours, from 8am to 11am, and from 4pm to 7pm. The heater will come on as needed during those hours. Note that filtration will also be provided during the heating cycles, when the spa electronic thermostat starts the low speed pump and the heater to maintain the desired temperature. F.
SAFETY FEATURES A. Freeze Protection If the temperature in the spa plumbing falls below 50 degrees Fahrenheit (10 degrees celsius), the water pump will turn on low speed and run for one minute. After one minute, if the water is still at 50 F, the heater will turn on and raise the temperature 10 Degrees. The top side control will display the message "ICE" to indicate potential freeze conditions. B.
MAINTENANCE front of a jet until the water starts coming out of the other end. Place the hose at the bottom of the spa and unplug the GFCI immediately. Caution must be used with the latter approach. In the event of electrical power interruption, regardless of the cause, the heater and pump will stop operating and freeze protection will be lost, possibly resulting in freeze damage to the Therapy Module. 2. Remove the Therapy Module and loosen the lower union nut of the pump.
WATER MAINTENANCE BALANCING THE SPA WATER Water treatment is an important factor in the enjoyment of your Voyager. Proper water sanitation is essential for the health of your friends, family as well as permitting years of trouble-free use of your spa. The most common water chemistry problems that can damage your spa liner are: 1. Improper pH maintenance. pH balance is critical to proper water maintenance.
BALANCING THE SPA WATER ALKALINITY 3 DAY A WEEK SPA CARE PROGRAM MONDAY 1. TEST THE WATER USING “3-WAY SPA WATER TEST STRIPS”. 2. Adjust pH and total alkalinity - Refer to pH and total alkalinity on label of “PH-UP” and “PH- DOWN”. 3. Maintain 1.0 to 3.0 ppm Bromine or free Chlorine. 4. Add 1 ounce of “METAL SURFACE PROTECTOR” to prevent calcium build up. 5. Shock treat with 2 ounces of “POTASSIUM PEROXY MONOSULFATE”, a non-chlorine shock, every week as needed.
WATER MAINTENANCE DO’S AND DON’TS DO Add all chemicals slowly with the hydro jets operating in high speed. DO Use care when handling chemicals. DO Store granulated chlorine in a cool, dry place to maintain the chlorine’s freshness. Granulated chlorine will degrade if stored improperly or for a long period of time. Do not store in sunlight. DO Maintain total alkalinity level within the recommended range of 80 to 120 ppm. The calcium hardness level should be maintained in the 120 to 250 ppm range.
SPA WATER TROUBLESHOOTING SYMPTOM PROBABLE CAUSE SOLUTIONS Cloudy Water Inadequate filtration/dirty filter Clean filter with a filter cleaner or degreaser. Excessive oils/organic matter Shock the spa with “POTASSIUM PEROXY MONOSULFATE”. Improper sanitation Increase sanitizer to recommended level. High pH and/or high alkalinity Adjust pH; add “PH-DOWN”. Suspended particles/organic matter Use clarifier. Overused or old water Drain the spa, clean and refill.
SYMPTOM PROBABLE CAUSE SOLUTIONS Algae High pH Shock with “POTASSIUM PEROXY MONOSULFATE”; adjust pH. Low free chlorine/bromine Shock with “POTASSIUM PEROXY MONOSULFATE”; maintain sanitizer at recommended level Low pH Raise pH with “PH-UP”. Insufficient free available chlorine/bromine Shock with “POTASSIUM PEROXY MONOSULFATE”. Eye Irritation Skin Irritation/Rash Unsanitary/polluted water Stains Scale Maintain recommended sanitizer residual at all times; super-chlorinate.
TROUBLESHOOTING I. RESETTING YOUR SPA The first step to take to troubleshoot your spa is to reboot its electronic system. Like your PC at home, your spa electronics could get corrupted by electrical surges or other interference resulting in improper operations. Before you call for service, please reset or reboot your spa to see if the malfunction disappears. To properly reset your spa, unplug the GFCI and plug it back after 5 full minutes. Then press and hold down the “UP” arrow button for 5 seconds.
V. SPA WILL NOT HEAT TO DESIRED TEMPERATURE obstruction in the impeller of the pump. This condition could happen if the spa is operated without a filter cartridge. It is important to follow the "Filter Cartridge Removal and Cleaning" instruction of turning the spa off when removing the filter. Objects up to 1-1/2" in size could be sucked through and obstruct the line or pump impeller. b.
VII. LACK OF PRESSURE AT ONE OR SEVERAL OF THE JETS Cause: Jet(s) could be closed. Solution: Clean or replace the cartridge. Cause: Improper water chemistry. Solution: Open jet(s). The flow of the jets is controlled by the jet finger ring. Adjust the ring to direct the water to the desired jets. See instructions on page 12. Cause: Obstruction in plumbing. Solution: Remove the jet face(s), clean and re-install. See section on HYDROTHERAPY JETS.
DIAGNOSTIC MESSAGES FLO Flow Protection - If the flow of water through the heater is insufficient, the spa controller will automatically turn off the heater to prevent overheating. The display will show "FLO", indicating a flow restriction caused by a clogged filter or pump impeller, a malfunction of in the pressure switch or a defective pump motor. Refer to the Trouble Shooting Chart. If you cannot pinpoint the cause, Call the Service Center for assistance.
SPECIFICATIONS Capacity Seating Water (average fill) 4-6 Adults 400 Gallons Spa Outside Dimensions Inside Dimensions Overall Height Water Depth (average fill) 72 inches 66 inches 34 inches 28 inches Therapy Module Number of Jets Directional Turbo Whirlpool Pump Heater Digital Control 8 2 1 Single phase, 110V/60HZ 2 speed 1.5kw 110V LV15 – 12V Filter 25 sq. ft.
OPTIONAL ACCESSORIES To purchase these optional accessories, contact your local dealer or call DM Industries, Ltd.’s Service Center at 305.908.8187 or Toll Free 877.240.9457. Fax us at 305.685.9794 or E-mail us at voyager@dmindustries.com. SHELF & TOWEL RACK Made of wood for strength. Easily attaches to spa wall. STEPS Two slip resistant treads for easy entry. Made of the same material as your Voyager Spa.
VOYAGER PACK REMOVAL INSTRUCTIONS: If at anytime during the life of your Voyager unit, it is found necessary to repair the control system, by following the steps below, the system can easily be removed and brought to a service center. 1. Disconnect power to spa by unplugging the unit. 2. Lift the therapy unit from out of the spa. 3. Set the therapy unit down on a level surface. 4. Open the small access door to view the control box.
FIG. A FIG. B 5. Three different assemblies can be removed for service. a. The control system including the control panel. (FIG. A) b. The pump assembly. ( FIG B ) c. The entire equipment assembly (Control System and Pump Assembly) 6. REMOVAL OF THE CONTROL SYSTEM a. Lift the topside control pad from the cowling by prying it up and feed through the opening under it into the therapy module. b. Disconnect the pump power supply cord from the metal control box. c.
Therapy Module 615100 Heater 411093 Heater Sensor 451126 Pack 469583 Box Only 467587 Box/Heater 468596 Water Temp Sensor Part No. LX-LW500 Motor 422102 Split Nut (2) 411054 Pump / Motor 420431 Box Only 467587 Wet End 423013 Pack Complete 469583 Box/Heater 468596 Circuit Board 451104 Water Sensor Part No.
LIMITED REPLACEMENT WARRANTY DM Industries Ltd warrants the VOYAGER SPA to be free of defects in material and workmanship from the periods indicated below from the date of purchase. Component Warranted for Wall Sections . . . . . . . . . . . . . . 3 Years Seats. . . . . . . . . . . . . . . . . . . . . 3 Years Vinyl Liner . . . . . . . . . . . . . . . . 3 Years Therapy Module . . . . . . . . . . . 1 Year Cover . . . . . . . . . . . . . . . . . . . .
Maintenance Log Use this page to keep a record of when you perform any maintenance on your spa.
DM Industries Ltd.'s Service Center Toll Free at (877) 240-9457 or (305) 908-8187 Fax: (305) 685-9794 or e-mail us at voyager@dmindustries.com Attn: Voyager Service Center © 2003 DM Industries, Ltd.
