User Manual
8
For further operating, installation, or maintenance assistance call GHP Group Inc. customer service department at
1 (877)-477-4768 Mon. - Fri. 8:30 a.m. – 4:30 p.m. CST or email us at customerservice@ghpgroupinc.com
Manufactured and warranted by:
GHP Group Inc.
USA: 6440 W. Howard Street, Niles, Illinois 60714
Canada: 271 Massey Road, Guelph, Ontario, N1K 1B2
Troubleshooting:
Flow Rate = 1 gpm (3.78L) Capacity = 1,000 gallons (3.780L) or 6 months
Flow Rate = 0.5 gpm (1.9L) Capacity = 500 gallons (1,900L) or 6 months
Caution: Read this performance data and compare the capability of this system with your actual water
treatment needs. It’s recommended that, before installing the system, you have your water supply tested to
determine your actual water treatment needs.
The system conforms to NSF/ANSI Standard 42 and 53 for the specific performance claims as verified and
substantiated by test data. While testing was performed under standard laboratory conditions, actual
performance may vary.
The VFK-1Q system has been certified by NSF International according to NSF/ANSI 42 and CSA B483.1 and
the VFK-2Q system has been certified by NSF International according to NSF/ANSI 42, 53 and CSA B483.1
for the reduction of the substance listed below. The concentration of the indicated substances in water
entering the system was reduced to a concentration less than or equal to the permissible limit for water
leaving the system as specified in NSF/ANSI 42/53
Performance Data:
VFK-1Q with VRFQ-CTO Filter Cartridge, NSF/ANSI 42 and CSA B483.1 Certified
Substance
Influent Challenge
Concentration
Reduction Requirements
Average
Concentration
Chlorine 2.0mg/L ± 10% ≥ 50% 91.8%
Particulates (≥5 <15µm) Class III 10,000 /mL ≥ 85% 99.9%
VFK-2Q with VRFQ-PP and VRFQ-42/53CTO filter Cartridges, NSF/ANSI 42, 53 and CSA B383.1 Certified
Substance
Influent Challenge
Concentration
Reduction Requirements
Average
Concentration
Chlorine 2.0mg/L ± 10% ≥ 50% 97.4%
Particulates (≥0.5 <5µm) Class I 10,000 /mL ≥ 85% 99.6%
Lead 0.15 mg/L± 10% 0.010mg/L
Cyst ≥ 50,000/mL ≥99.95% 99.99%
Problem Possible Cause Solution
Water leaks between
Sump and Head
Loose connection of sump and
head.
Unlock the filter head assembly and re-install the
housing.
O-rings missed or not in right position. Open sump to check the O-rings.
Water leaks at Push-in
Connections
Tubing is not pushing in all the way. Push tubing in as far as it will go.
Tubing end is not cut square. Push tubing out and recut to square.
Tubing is cracked or scratched. Simply cut that portion away and reinsert tubing.
Water leaks at threaded fittings Loose connection.
Tighten slightly more until leak stops.
Do no over-tighten.
Water has air bubbles and is
cloudy
Air in the system after installation. Will go away after water runs for a while.
Either no water flow or very slow.
Inlet valve is closed. Turn on the valve.
Filter cartridge have become
clogged.
Replace the filter cartridge.
Tubing is kinked. Check the tubing and make smooth line.
Water tastes bad or has an odor The filter is expended. Replace the filter cartridge.
99.7%pH 8.5
99.7%pH 6.5