User manual

Troubleshooting the VITEK

2 Instrument Status Screen Error Conditions

VITEK

2 Instrument User Manual 8-5

510731-10EN1

• Status screen with a status of Messages. Indicates there are error

messages that need to be reviewed. These are minor errors that do not

cause the Reader or Card Transport to halt.

There are two ways you can handle a Status screen with a status of

Messages.

• Review the message and resolve the condition as indicated in Table 8-2.

• Review the message and decide not to resolve the condition.

Note: If the first error recovery procedure directs you to contact bioMérieux, do so

immediately.

• Status screen with a status of Error Indicates a message has been

reviewed but not resolved, or the recovery procedure was not successful.

This status can only be cleared by resolving the condition that caused the

original error.

Instrument Halted Screen

Figure 8-2: Instrument Halted Status Screen

1 – Reader. This field indicates whether the Reader Station is still

processing, or has been halted due to the error.

2 – Card Transport. This field indicates whether the card transport system is

still processing, or has been halted due to the error.

3 – Minutes. This field indicates how many minutes the error condition has

existed.

4 – Message Pending. This field indicates how many messages are

currently in the error/message queue. You can access the error/message

queue by pressing the Help (?) key.

5 – Go Option Button. Press Go to resume processing after you have

corrected the problem.