User manual

8-16 VITEK
®
2 Instrument User Manual
510731-10EN1
Cassette Load Processing Errors Troubleshooting the VITEK
®
2 Instrument
Card Capacity Errors
As the bar codes on the test cards are read, the cards are counted. The count
is compared to the number of empty slots currently available in the reader
carousel. If the number of cards exceeds the number of available slots:
• The cassette is backed out to the Cassette Load Station.
• The error alarm is activated.
Resolving a Card Capacity Error
1) Press Help (?) to display the error/message queue.
For a card capacity error you see the following screen:
Figure 8-11: Card Capacity Warning Message
2) Open the Cassette Load door and remove the cassette.
You can remove a number of test cards from the cassette to resolve this
type of error. However, there is another option available because it takes
several minutes for a cassette to reach the Reader Station. During this
time, additional carousel slots can be made available by ejecting cards
whose tests have finalized. Continue the procedure as follows:
3) Consult the card directory at the workstation. Count the number of cards
whose tests have finalized and that can be ejected.
4) Eject those cards using the workstation software.
5) If there are still too many test cards in the current cassette, remove the
needed number of cards.
6) Place the cassette back into the Cassette Load/Unload Station and close
the door.
This restarts the processing cycle for the cassette.
Note: If the instrument’s card capacity is exceeded, the extra test cards are not
processed, and will be unusable.