User manual

Troubleshooting the VITEK
®
2 Instrument Using Error Message and Recovery Table
VITEK
®
2 Instrument User Manual 8-29
510731-10EN1
A screen displays similar to the one shown in Figure 8-18.
Figure 8-18: Version Information Screen
Using Error Message and Recovery Table
Table 8-2 in this section contains all of the messages that can be displayed in
the error/message queue.
The Error Message and Recovery table is designed to provide you, where
possible, with the recovery procedure that is most likely to restore the
instrument to normal operation. If the described procedure does not prevent
recurrences of the error, call bioMérieux for assistance.
1) Find the primary error code from the error message in the first column of
the table. Primary error codes are listed alphabetically.
2) Find the secondary error code from the error message in the second
column of the table.
3) Read and follow the directions in the Recovery Procedure found in the
third column and address accordingly.
4) If the error reoccurs or the recovery procedure advises a call to
bioMérieux, inform the service representative of the error number found
in the lower right portion of the message queue.
Restarting the Instrument
Several of the recovery procedures in Table 8-2 instruct you to restart the
instrument. To do this:
1) Perform the instrument shutdown procedure on page 7-25.