User manual

Troubleshooting the VITEK
®
2 Instrument Using Error Message and Recovery Table
VITEK
®
2 Instrument User Manual 8-31
510731-10EN1
Initialization Error
I
Card Sealer Failure Call bioMérieux for assistance.
Card Transport System
Failure
Call bioMérieux for assistance.
Dispenser Failure Call bioMérieux for assistance.
Incubator Temperature
Controller Failure
Call bioMérieux for assistance.
Internal Instrument
Temperature Controller
Failure
Call bioMérieux for assistance.
Motor/Sensor Failure Call bioMérieux for assistance.
Pipettor Failure Call bioMérieux for assistance.
Power Fail Recovery
Failure
Call bioMérieux for assistance.
Transport Failure Call bioMérieux for assistance.
Vacuum System Failure Call bioMérieux for assistance.
Optical Error Optical Controller Failure Call bioMérieux for assistance.
• Transmittance
Calibration Failure
• Transmittance Process
Failure
1) See Cleaning Optics (Cards Processing) on page 8-23.
2) Call bioMérieux if the problem recurs.
Processing Error An optical system is not
available for card type in
slot.
1) Unload cassette from the instrument.
2) See Cleaning Optics (Cards Processing) on page 8-23 to clean
and test the optics.
3) Reload cassette into the instrument.
4) If problem persists, call bioMérieux.
Bar Code Read Failure at
Slot
Follow the procedure for Bar Code Read Failure on page 8-11.
Card has expired at Slot. Replace the expired test card.
Card Sealer Failure Call bioMérieux for assistance.
Card Transport System
Failure
1) See Resolving a Transport Halted Screen on page 8-6.
2) Call bioMérieux if the problem recurs.
Table 8-2: Error Message and Recovery Table (Continued)
Error Code
Recovery Procedure
Primary Secondary