User manual
Troubleshooting the VITEK
®
 2 Instrument Using Error Message and Recovery Table
VITEK
®
 2 Instrument User Manual 8-37
510731-10EN1
Processing 
Warning (Cont.)
Incubator Temperature 
LOW
Ensure that the ambient room temperature is above 20 °C. Wait 
15 minutes and recheck. If the incubator temperature has not 
returned to normal, call bioMérieux for assistance.
Test cards that are still processing in the carousel will be 
terminated after this error occurs. A laboratory report will be 
printed with the message:
CARD TERMINATED: Insufficient incubation time 
for analysis.
 For AST cards, any antibiotics that were finalized prior to the error 
will be reported.
Internal Instrument 
Temperature is HIGH
Ensure that the ambient room temperature is below 30 °C. Wait 
15 minutes and recheck. If the instrument temperature has not 
returned to normal, call bioMérieux for assistance.
Insufficient slots to process 
this cassette
Refer to procedures for Card Capacity Errors on page 8-16.
You should check the Status screen before loading a cassette to 
make sure you have a sufficient number of slots available.
Power Fail. System will 
park until power is restored
Normal processing will resume when power is restored.
See page 8-28 for description of how instrument handles power 
failures.
The Uninterruptible Power 
Supply has a Low Battery
Call bioMérieux for assistance if this error occurs when there is 
not a power failure. (This would be a normal error during a power 
failure.)
See page 8-28 for description of how instrument handles power 
failures.
Instrument status is 
cleaning
The instrument did not detect one of the carousel sections. Refer 
to Cleaning the Carousel on page 7-10.
Table 8-2: Error Message and Recovery Table (Continued)
Error Code
Recovery Procedure
Primary Secondary










