User's Manual

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Exception of quality warranty
This warranty will be void in the following cases;
1. In case the product is misused or used for other purposes than specified in the present safety standard of its applicable country, or any instruction
described in the manual is violated.
2. This warranty does not include normal defects unavoidable during use.
3. This warranty does not include normal defects unavoidable on plastic, paint, key pad or antenna.
4. Movistar is not liable to any defect caused by repair, change, or technical support provided by unauthorized service center or person, or any defect
caused by other accessories than original. The original accessories are to be manufactured by Vitelcom and certified by Movistar.
5. This warranty does not include defects on personal paint or parts.
6. Battery and charger will be guaranteed for 6 months only. If the battery is charged through other charger than Movistar’s, this warranty will be void.
7. In case of defects caused by robbery, theft, thunder, fire, moisture, flood, electric waves of other equipment, electro-magnetic variables, electric
wire, or natural disasters.
8. If the serial number is removed from the product, or erased, or illegible.
Separately from the legal warranty, those clauses above are the only resource for its maker or dealer to use in case of defects. In addition, this
warranty excludes other warranties tacitly related with goods sales. Movistar has a right to hand over the freight expense (caused by delivery to
service center) to user.
Conditions for complete warranty
The quality of the product will be guaranteed by its provider Movistar for a period of 12 months upon purchased against defects or abnormal operation
due to faulty materials or workmanship, when authorized engineer can repair or change the defective parts based on his judgment. If the customer is
not satisfied with the result or the product falls still short of the optimum performance, the customer has a right to exchange the product for an
equivalent one or to ask an equivalent refund to the product only providing that Movistar as the subject of quality warranty is informed of such fact
within 90 days after the product repaired.
The person in charge of quality warranty shall pay back all the expenses paid first for the product and the phone card to complete the refund of the
product.
During the warranty period, all the replaced defective parts will belong to the manufacturer.
Any customer who wants to make a protest against the warranty is to present the followings;
a) The customer able to read, shall present the original warranty where purchase date, purchase shop, type of product, serial number, IMEI number,
accessories manufacturing date and code are described, and the original statement of tax account. Movistar considers that the period of quality
warranty on the product is for 12 months after the date of purchase. The agent shall repair all the defective parts or product free of charge (parts,
labor).
There will be extension of warranty term for 90 days on the exchanged or repaired product.
A
ny change in this warranty is subject to prior written approval of Movistar. The user is recommended to read the instructions described in the manual
thoroughly to make good use of the features of the product before operating.