User's Manual

Smart Hub Setup Guide
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Service and Warranty Information
Thefollowinginformationisprovidedtothecustomer,verbatim,intheGetting Started Guidethatshouldhave
beengiventothembythetechnicianwhoinstalledthesystem.
Service Information
YourlocalVivintSmartHomePros™technicianisthepersonbestqualifiedtoserviceyoursystem.Shouldyour
systemrequireserviceduetoordinarywearandtearwhileundercontract,wewillrepairorreplacetheequipment
forfree.Notethattripfeesmayapply.
IMPORTANT:THESYSTEMMUSTBECHECKEDBYAQUALIFIEDVIVINTTECHNICIANATLEAST
ONCEEVERYTHREE(3)YEARS.Therearenouser-servicablepartsinsidethecontrolpanel.Forservice,
repair,orproductupgrades,contactCustomerCare.
Forallinquiriesaboutthewarrantyandrelatedservice,callVivintCustomerCareat1.800.216.5232.
Warranty Information
Forthecompletewarrantyandserviceplan,includingdetailsabouttermsandconditions,goto:
support.vivint.com/product/policies.

Last Updated:10/17/2016