VIVO GO USER MANUAL FCC ID: YHLBLUVIVOGO
Table of Contents Safety Information ................................................................................................ 37 FCC Regulations .................................................................................................. 41 RF Exposure Information (SAR) ......................................................................... 42 Introduction............................................................................................................ 44 Navigation Bar ...........
Play Store .............................................................................................................. 62 Camera .................................................................................................................. 65 Photos .................................................................................................................... 67 Play Music .............................................................................................................
Safety Information Please carefully read the terms below: Use Safely Do not use the phone in situations where it might cause danger. Transportation Safety Please observe all transportation laws and regulations. Please drive with both hands on the wheel. PLEASE DRIVE RESPONSIBLY - DO NOT TEXT AND DRIVE Hospital Safety Please follow hospital rules and limitations. Please turn off your mobile phone when near medical instruments. Airport Safety Remember to follow all airport and flight safety regulations.
Your phone is not waterproof. Keep your phone away from water or liquid to avoid damage. Emergency Calls Make sure your mobile phone is switched on and in a service area. In home screen, tap the phone key and dial the emergency number. Accessories and Batteries Use only BLU authorized batteries and accessories. Information Backup Remember to keep a written record of important information.
> Avoid using the charger near or around liquids. If the charger is exposed to water or any liquids, immediately unplug it from the outlet to reduce the risk of overheating, charger malfunction, electric shock or fire. Hazardous Waste – Battery Disposal Warning: Do not throw away batteries with uncontrolled daily waste. The marking in this manual indicates that the batteries in this product should not be disposed with household trash at the end of its working life.
FCC Regulations This mobile phone complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This mobile phone has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure Information (SAR) This mobile phone meets the government’s requirements for exposure to radio waves.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.
Introduction Power On and Off On - Please ensure the SIM card has been properly inserted into the phone. Long press the Power key to switch the phone on. Off - In standby mode, long press on Power key until an options menu appears. Select Power Off in the menu to power off the phone. Navigation Bar The navigation bar is a dedicated area that displays device navigation buttons. These system buttons allow the user to control the phone seamlessly.
Opens a list of recently opened applications that allows you to switch conveniently between them. This option can also close any open applications by swiping to the side. Notifications Bar The notification bar is located on the top of the screen which contains useful and important information regarding your phone and the applications that are installed.
On the notification bar, several icons will appear such as signal bar, time, battery indicator, data indicator, Bluetooth and Wi-Fi. You may slide the notification bar down with your finger to display any pending notifications or actions.
Notification Settings The notification settings panel provides shortcuts to different phone settings for quick access. Click on any of the shortcut notification icons to power on or off. To clear notifications: » Drag down the notification bar and click the clear notification icon on the lower right hand part of the notification screen. To access the quick notification settings menu: » Drag down the notification bar completely.
Call Options There are different options that can be used in the call log and dialing interface. You may press the menu key while in the general dialing interface and adjust call settings, enter call history, clear your frequently dialed numbers, and add a new contact. Call Logs Every telephone number called and received will be saved in the phones call log.
To maintain organized, the call log has Favorites, Recent Calls, and Contact set up in quick tabs Contacts
Open Contacts To access » Click on the applications menu then on the Contacts icon. » The default display is the phone contacts and SIM card contacts. » Contacts are organized alphabetically by default. Click the menu button to enter the contact search interface or scroll to search a contact. Any numbers or letters associated with any of the contacts saved in the list will be shown in the search results.
Search Note: Saving your contacts to your Google account facilitates both storage and synchronization with multiple entries across different handsets and tablets. When synchronizing your Gmail with a new phone, all your stored Google contacts are automatically synced with the new phone Add Contact Add New Contact » Click the add contact icon to add contact icon in the bottom right.
» You may save your contacts to either your Google account, phone or SIM card. » Enter the contact information that include adding a picture, name, telephone number, group, address, and email among other options. » Click to save contact.
Contact information field Note: You may add individual contacts to any of the home screens by entering the contacts menu, clicking on the specific contact, pressing menu, and then selecting the ‘Add to home screen’ option. You can also share contacts via MMS, Gmail, Bluetooth, and other share options within the same settings menu.
Delete Contact » Click on the Contacts icon to enter the phonebook. » Click and hold on the contact that you wish to delete. (Once selected, you may also scroll and select other contact(s) you wish to delete) » Click on the bin to Delete. Import / Export Contacts The phone allows you to import and export contacts to synchronize information between different storage types that include the SIM card, Gmail account and your phone.
» Select the source you want to copy the contacts. Once selected click next and select the destination where you want the contact to be copied to and then select the desired contacts to be copied. Messaging You may use this function to exchange text messages and multimedia messages with your family and friends. The messages to and from the same contact or phone number will be saved into a single conversation so you may see the entire message history conveniently.
Add Recipient Attachments Sending an SMS Application Menu > Messaging > New message Text message field
» Click the contact icon to enter text message recipient » Compose Text Message and click Send Sending an MMS When creating message, the default message style is SMS. The message will automatically convert to MMS when adding an attachment or when surpassing 10 pages of SMS messages. » Click the attachment icon in the messaging interface. » Click to add attachments and create an MMS message.
» When the scan is complete, all the devices found will display in a list under available devices. Once the device has been identified, click on it to pair.
Power on Wi-Fi To access » Click on the Settings icon then on Wi-Fi and select to power on Wi-Fi » Click on the desired Wi-Fi network to be connected. Note: Unsecured networks can be connected to directly - secured networks require a password or credentials prior to connection. To display advanced options, click on the available option tab.
The network connection screen displays the password field and also displays advanced connection options
Gmail Gmail is Google’s free email service. To access the Gmail program, click the applications menu and click on the Gmail icon and either sign in with your existing account or follow the instructions to create a new account. Note: In order to keep accounts streamlined with Google services, your Gmail account user name and password will be used for some Google programs that include Google Play Store, Google Drive, Google Photos, Google +, Google Calendar, and Google Wallet.
The Gmail inbox is separated by default in three different categories. These categories include primary inbox, social inbox where all your Facebook, Twitter, and social media emails are separated to and your Promotions inbox where all your commercial emails are separated.
Google Play allows you to download music, movies, and games directly to your device. Note: You will need to log in to your Google account when configuring the phone or entering the Play Store for the first time.
Search and select between different Play Store categories Installing an Application » Browse through the categories available or enter the name on the search text box to find your desired
application. » Click on the application. » Click on INSTALL (for free applications) or click on the PRICE (for paid applications). » Follow the on-screen instructions to complete the installation. Android OS Note: Any native or installed applications will ask for permission when accessed for the first time Camera Prior to use: It is suggested that you insert SD card before using the camera or video camera.
Open the Camera To access » Click the Applications Menu then on the Camera icon Note: You may place a camera shortcut icon on any of the screens Taking a Picture » Aim at the object or scene that the picture will be taken. » Click the Shutter button on the screen to capture the image. » After taking the picture all file will be saved in the cameras gallery folder. » You can view the photos by clicking the preview box button. Recording a Video » Aim at the object or scene that the video will be taken.
Camera Options Select between Camera & Video Photos
Google Photos organizes all your pictures and videos in a single application. Open the Gallery To access » Click on the Applications Menu then on the Photos icon Viewing Pictures and Videos » Click on an image to view in full screen. To play a video clip, click the play button. » To navigate through the gallery, slide your finger to the left or right.
Pictures and videos are stored in separate albums and pictures can be organized by date and location. Share Pictures While on the image, click on the Share button to share the image. You may share pictures by sending them through different types of installed applications.
by attaching a picture and via Bluetooth. Adjust Image While on the image, click the Edit button to adjust images. You may select from different filters or editing options such as Light, Color, Pop, and Crop. Crop Pictures While on the image, click the Edit button to Crop the size of the picture. Once the picture appears, pinch your fingers in or out to adjust the size. To keep proportion, hold down any of the four corners of the image and adjust.
Song Status Track Controls Playing a Song » Click on the Play Music menu button and select My Library to open the music library.
» Select a search category (Genre, Artist, or Song) » Click on a folder from the selected category and then click on a song. Search Music You may choose to search for music from media folder through genre, artist name, album name, song name.
Sound Recorder You may send any recorded audio via the File Manager by selecting any of the default share options that include Bluetooth, MMS, Google Drive and Gmail. Open the Sound Recorder To access » Click on the applications menu then click on the Sound Recorder icon. Record » Keep the phone’s microphone near the sound source. » Click the record button to record the audio and click the stop button to end the recording.
Recording Controls Note: It is suggested that you save all your recordings in your SD card for maximum storage capacity. Please ensure the SD card is installed for extended storage space.
Files The Files manager allows you to search and organize your stored phone files conveniently and efficiently through one program. Open the Files To access » Click on the applications menu then click on the Files icon.
Scroll and search through the Files Downloaded and system files.
Calendar The calendar helps keep track of your life’s most important moments in one application. Open the Calendar To access » Click on the Application Menu then on the Calendar icon. Creating an Event » Long press on the specific date to add a new event. In the new event window, click Edit. » Enter the new event details including name, location, start date and time. » Click to save the settings.
Enter Calendar information that ranges from Name, Location, Date among other options Click to add a new event Clock 78
You can use this feature to set up alarms, view the local time in different cities anywhere in the world, and even run a stopwatch. Open the Alarm Clock To access » Click on the Application Menu then click on the Clock icon. View the Current Time in Other Cities » Click on the Clock icon. » Click on the World Clock button and select the desired cities. Create a New Alarm » Click on the Alarm icon tab. » Click on the Add Alarm button to add a new alarm. » Set the time.
Click to add, edit or delete alarms Then click on the specific hour and minute to set the alarm.
Settings Network & Internet • Settings » Wi-Fi to power on. When on, the Wi-Fi will automatically search for available networks. Any unsecured network can be used directly and any secured network requires a password or credentials prior to connection • Mobile Network and Data Usage • Hotspot & Tethering, VPN • SIM Cards • Airplane Mode Note: Airplane Mode will turn off all network connections automatically • Emergency Alerts Connected Devices • Power on Bluetooth.
• Running Applications- Press the Stop button to terminate any of the applications from the running apps list and clear any RAM usage • Change default apps and set permissions Battery • General power usage information • Power on intelligent power saving • Display Show battery percentage • Brightness • Adaptive Brightness • Wallpaper, Sleep, Font Size, Auto Rotate and other advanced settings Sound This option sets the ring tone settings for receiving calls and notifications.
• Pattern: The initial set up will include simple unlock instructions and examples. Click to continue the security pattern step. Note: You can add additional pattern security at power on • PIN: Enter a PIN number to unlock the screen • Password: Use a password to unlock the screen • Find My Device • Google Play Protect • Location Services o High Accuracy – Use Wi-Fi and Mobile Networks to determine location. o Battery Saving – Use Mobile Networks to determine location.
System Language & Input • Language – Change the language of the phone • Personal Dictionary - Add or delete words to the custom dictionary keyboard Date & Time • Select Date Format - There are 3 kinds of formats you can choose from: Month-Day-Year, Day-Month-Year and Year-Month-Day.
• Perform Factory Reset About Device • Verify current device information USB Storage Open USB Storage Connect your phone to a computer using a USB cable. Once connected, a connection interface will appear on the notification settings. Click the USB notification bar icon to access the USB computer connection menu and select the desired setting.
USB Connection Options: • Charging Only (No Data Transfer) • Transfer files • Camera (PTP) Troubleshooting 86
Below is a list of common problems that may occur when using your mobile phone. Try these easy troubleshooting steps to resolve any type of issues you may encounter. The phone does not power on ▪ ▪ Press and hold the power key until the startup sequence appears on the display. Check the battery level and ensure there is sufficient charge. The phone does not respond after several minutes ▪ Remove and insert the battery – If the phone has an internal battery, please press and hold the power button.
▪ Batteries typically have to be replaced after a year of use. The phone cannot connect to the network (Voice or Data) ▪ ▪ Verify if you have active service with your service provider. Contact your local network service provider and verify if you are within its network coverage area. The phone displays a SIM Error ▪ Make sure the SIM is properly inserted and in its intended slot. ▪ Make sure that the SIM card is not damaged or scratched.
The caller cannot leave a voicemail message ▪ Contact your local network service provider and verify if the voicemail service is active on your account or check if the network is busy. The phone does not connect to the internet ▪ Ensure with your service provider that your account has the appropriate internet/data plan enabled. ▪ Ensure internet APN settings are configured (Carrier dependent). Text Messages cannot be Sent / Received ▪ ▪ Ensure text messaging is enabled with your service provider.
