User's Manual

ViVOpay 8100 User Guide 11
Installing the ViVOpay 8100
4. Pass the cables through the slots in the connector cover. Use the narrow slot for the power
cable to provide strain relief.
5. Replace the cover and secure it with the retaining screw.
6. Turn the ViVOpay 8100 keypad side up.
7. Attach the data cable from the ViVOpay 8100 to the appropriate port on the POS.
8. Plug in the power supply if required or make sure the POS is powered on. The ViVOpay
8100 beeps twice and the left LED illuminates. The ViVOpay 8100 may take up to 30
seconds to finish booting.
The ViVOpay 8100 displays the opening set of screens before it displays the Welcome screen. The
opening screens include:
• ViVOtech screen
• Copyright screen
• Firmware version screen
The reader should then display Welcome or Please present card or similar wording, depending
upon the POS application.
If the reader fails to power up, try reseating the power connector (or change to a different power
outlet).
If the reader still fails to power up, try replacing the power supply. If the reader still fails to power up,
and the power supply is definitely good, contact your local support representative. For more
troubleshooting information, see “Troubleshooting” on page 16.