User's Manual

ViVOtech Proprietary 10 ViVOpay 8600 User Guide
Using the ViVOpay 8600
Startup Sequence
The ViVOpay 8600 emits a double beep when power is applied. The LEDs flash during
startup until only the left-most (power) LED is lit..
Note: It takes approximately 30-45 seconds for the ViVOpay 8600 to boot up once power is applied.
The unit is not usable until the
Welcome screen appears.
The display shows the opening screen which contains the following:
• ViVOtech screen
• Copyright screen
• Firmware Version screen
It should then display Wel
come or Please present card or similar wording, depending
upon the configuration.
If the unit fails to power up, try reseating the power connector (or change to a different
power
outlet).
If the unit still fails to power up, tr
y replacing the power supply. If the unit still fails to power
up, and the power supply is definitely good, then the unit should be rejected as a failure
and returned to your local support representative.
Presenting Cards, Fobs, or NFC Phones
Present the card/fob/phone in close proximity to the reader and so that maximum surface
area is parallel to the LCD screen.
When a card/fob/phone has been successfully read, an audible beep is emitted and all
green LEDs
illuminate.
If you use a test card and the reader is attached to the POS, a dummy transaction can be
tested. The transaction will
not be authorized and will come back with a decline, but will at
least test for end-to-end connectivity.
Draft dated 120508