User's Manual

ViVOpay 8800 User Guide 18
Troubleshooting and Maintenance
3. Within 30 seconds, press the 3 key and hold it down until the ViVOpay AR Diagnostics
screen appears. This is approximately 40 seconds after power is first applied.
Test All
Test All runs the entire test sequence and displays the results.
1. Press 1 when the ViVOpay AR Diagnostics screen is displayed. All of the tests are run
in sequence and the results are displayed. See each individual test for information.
LCD Test
The LCD test turns the pixels on/off and checks screen clarity to verify that the LCD screen is working
properly. The results will be displayed on the LCD.
1. Press 2 from the ViVOpay AR Diagnostics screen. The AR LCD Test screen is
displayed.
2. Press 1. All pixels should be turned on and the screen should be a gray color. If you have
a reverse video screen, the screen will be bright.
3. Press Enter if the correct screen is displayed otherwise press X to fail the test. The AR
LCD Test screen is displayed.
4. Press 2. All pixels should be turned off and the screen should be bright. If you have a
reverse video screen, the screen will be dimmed.
5. Press Enter if the correct screen is displayed otherwise press X to fail the test. The AR
LCD Test screen is displayed.
6. Press 3. A checkerboard pattern is displayed.
7. Press Enter if the correct screen is displayed otherwise press X to fail the test. The AR
LCD Test screen is displayed.
8. Press X to exit back to the main menu.
ViVOpay AR Diagnostics
1 Test All
2 LCD
3 Touch Screen
4 Keys
5 LEDs
6 Buzzer
7 Magstripe
8 RFID and Antenna
9 Security Elements
0 Test Results Summary
X Exit
AR LCD Test
1 Test all pixels ON
2 Test all pixels OFF
3 Test clarity of display
X Exit to main menu
Select Test, then press Enter
to pass or X to fail test