User's Manual

ViVOpay 8800 User Guide 22
Troubleshooting and Maintenance
2. Present the card/fob/phone in close proximity to the reader and so that maximum surface
area is parallel to the touch screen. The screen indicates if a card/phone/fob has been
detected.
3. Press any key to return to the ViVOpay AR Diagnostics main menu.
Security Elements Test
This test verifies that the KPT and DUPKT keys are loaded into the ViVOpay 8800. It also verifies
which slot contains the master Key. The results will be displayed on the LCD.
1. Press 9 on the ViVOpay AR Diagnostics screen. The Security Elements Test screen is
displayed.
2. Press any key to return to the ViVOpay AR Diagnostics main menu.
Test Results Summary
The Test Results Summary displays the results of all tests performed. Once the ViVOpay 8800 is
returned to normal mode, all results are cleared. If you reenter the
ViVOpay AR Diagnostics , all
test are marked as not performed.
Security Elements
KPK Exists
DUPKT exists
Master session slots occupied
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Press any key to continue