User's Manual

ViVOtech Confidential 11 ViVOpay 5000™ User Guide
Customer Support
Technicians and installers may contact ViVOtech Inc. at
http://www.vivotech.com/support/service_request.asp to submit a service request or call the toll free
support line @ (888) 363-3753. Both are available 24 hours per day, seven days a week.
About ViVOtech
ViVOtech, Inc. enables more than 30 million new and existing merchant Point of Sale (POS) systems
with rapid, scalable and cost-effective deployment of secure contactless card and mobile device
payment capabilities. ViVOtech uses its unique technology to upgrade existing POS terminals in
minutes with no POS software change. ViVOtech has more than ten patents pending on various
enabling technologies.
The company is privately held and headquartered in Santa Clara, California. ViVOtech Inc.'s
management and advisory board include former executives from First Data Corporation, Citibank,
Diebold, Intuit, McCaw Cellular, Target Corporation, VeriFone and Visa International/USA. For more
information about ViVOtech, call (888) 363-3753, e-mail info@vivotech.com or visit www.vivotech.com.