User's Manual

ViVOpay 8850 User Guide 9
Installing the ViVOpay 8850
8. Place the stylus in the holder at the back of the ViVOpay 8850.
9. Attach the data cable from the ViVOpay 8850 to the appropriate port on the POS.
10. Plug in the power supply. The ViVOpay 8850 beeps twice and the left LED illuminates.
The ViVOpay 8850 may take up to 30 seconds to finish booting.
The ViVOpay 8850 displays the opening set of screens before it displays the Welcome screen. The
opening screens include:
• ViVOtech screen
• Copyright screen
• Firmware version screen
It should then display Welcome or Please present card or similar wording, depending upon the
POS application.
If the unit fails to power up, try reseating the power connector (or change to a different power outlet).
If the unit still fails to power up, try replacing the power supply. If the unit still fails to power up, and
the power supply is definitely good, contact your local support representative. For more
troubleshooting information, see “Troubleshooting” on page 13.