MODELS MODELS // E3D320VX M3D470KDE // E3D420VX // E3D470VX M3D550KDE USER GUIDE INSTALLING YOUR new TV CONTROLS & CONNECTIONS CONNECTING YOUR DEVICES USING THE ON-SCREEN MENU USING THE USB MEDIA PLAYER USING VIZIO INTERNET APPS how to view 3d content TROUBLESHOOTING & SUPPORT Help, SPECs, warranty & LEGAL
This product qualifies for ENERGY STAR in the “factory default” setting and this is the setting in which power savings will be achieved. Changing the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating. SRS StudioSound HD is a trademark of SRS Labs, Inc. StudioSound HD technology is incorporated under license from SRS Labs, Inc. Manufactured under license from Dolby Laboratories.
Welcome Thank You for Choosing VIZIO Important Safety Instructions And congratulations on your new VIZIO HDTV. Your TV is designed and manufactured to operate within defined design limits. Misuse may result in electric shock or fire. To prevent your TV from being damaged, the following instructions should be observed for the installation, use, and maintenance of your TV. Read the following safety instructions before operating your TV. Keep these instructions in a safe place for future reference.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. contact your dealer. • When connected to a power outlet, power is always flowing into your TV. To totally disconnect power, unplug the power cord.
cord immediately and contact your dealer for repair. Continued use of your TV may cause fire or electric shock. • Do not install your TV in an area with heavy dust or high humidity. Operating your TV in environments with heavy dust or high humidity may cause fire or electric shock. • Follow instructions for moving your TV. Ensure that the power cord and any other cables are unplugged before moving your TV. • When unplugging your TV, hold the AC/DC power adapter, not the cord.
IMPORTANT SAFETY INFORMATION FOR VIEWING 3D CONTENT You may experience discomfort while watching 3D content. You may feel symptoms of eye strain, vision fatigue, color or depth distortion, motion sickness, nausea, dizziness, disorientation, or other discomforts. If you experience any of these symptoms, stop watching and take a break for at least thirty minutes before resuming. If the symptoms are severe or continue even after you have stopped watching 3D content, consult a doctor.
Television Antenna Connection Protection If an outside antenna/satellite dish or cable system is to be connected to the TV, make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and static charges.
Table of Contents Installing the TV................................................. 3 Setting Up Closed Captioning............................................ 21 Inspecting the Package Contents...................................... 3 Changing the Appearance of Digital Closed Captions.. 22 Installing the TV.................................................................... 3 Activating the Sleep Timer................................................... 22 Installing the TV Stand.......................
Resetting the Content Locks............................................. 35 What You Need to View 3D Content.................................... 48 Changing the Names of the Inputs................................. 35 Watching Blu-ray 3D Content.............................................. 48 Changing the On-Screen Menu Language..................... 36 Getting the Best 3D Picture................................................. 49 Setting the Time Zone................................................
Installing the TV Inspecting the Package Contents Installing the TV Before installing your new TV, take a moment to inspect the package contents. Use the images below to ensure nothing is missing or damaged. After removing the TV from the box and inspecting the package contents you can begin installing the TV.
1 x4 Size: M6 x 10mm Size: M4 x 10mm To install the TV stand: 1. Place the TV screen-down on a clean, flat surface. To prevent scratches or damage to the screen, place the TV on a soft surface, such as carpet, rug, or blanket. 2. Attach the neck to the TV with the 4 smaller screws. 3. Attach the neck to the base with the 4 larger screws. 4. Place the TV upright on a flat, stable surface. 5. Move the TV with attached stand into an upright position and place on a flat, level, and stable surface. 6.
1 Installing the TV on a Wall To mount your TV on a wall, you will need a wall mount. Consult the information below to find the appropriate mount for your TV model: Installing a TV on a wall requires lifting. To prevent injury or damage to the TV, ask someone to help you. Screw Size: Screw Pitch: Screw Length: Hole Pattern: M3D470KDE M3D550KDE M6 1.0mm 20mm 400mm (V) x 400mm (H) M6 1.0mm 20mm 400mm (V) x 400mm (H) Be sure the mount you choose is capable of supporting the weight of the TV.
2 Controls and Connections Rear Panel Stereo Audio Out - Connect 3.5mm audio device, such as sound bar. Optical Audio Out - Connect optical/SPDIF audio device, such as home audio receiver. USB - Connect USB thumb drive to play photo, music, or video. HDMI - Connect HDMI device. PC Audio In - Connect 3.5mm PC audio cable Coaxial - Connect coaxial cable from cable, satellite, or antenna. RGB - Connect PC Component/Compsite - Connect component or composite device.
2 Side Panel POWER - Turn TV off or on. MENU - Open the on-screen menu. MENU CHANNEL UP/DOWN - Change the channel. VOLUME UP/DOWN - Increase or decrease volume level. INPUT - Change input source.
2 Front Panel REMOTE SENSOR When using the remote, aim it directly at this sensor.
2 Remote Control - FRONT (Model M3D470KDE) App launcher Quickly launch the pictured app. Input Change the currently-displayed input. Power Turn TV on or off. A/V Controls Control USB media player. Info Display the info window. Closed Captions Open the closed caption menu. Menu Display the on-screen menu. Exit Close the on-screen menu. Arrow Navigate the on-screen menu. Ok Select the highlighted menu option. Guide Display the info window. Back Go to the previous on-screen menu.
2 Remote Control - Back (Model M3D470KDE) do not cover this area This is the transmitter. ARROW Navigate the on-screen menu. SHIFT Press and hold while pressing another key to enter a capital letter. Alt Press and hold while pressing another key to enter a blue character. For example, press ALT and W to enter a # character. V.I.A.
2 Remote Control - FRONT (Model M3D550KDE) device power Turn a connected device on or off when using universal remote function. Input Change the currently-displayed input. Power Turn TV on or off. A/V Controls Control USB photo slideshow and V.I.A. apps. Info Display the info window. List Open the channel list menu. Menu Display the on-screen menu. Exit Close the on-screen menu. Arrow Navigate the on-screen menu. Back Go to the previous on-screen menu. Guide Display the info window. V.I.A.
2 Remote Control - keyboard (Model M3D550KDE) Slide out remote ARROW Navigate the on-screen menu. SHIFT Press and hold while pressing another key to enter a capital letter. Alt Press and hold while pressing another key to enter a blue character. For example, press ALT and S to enter a # character. V.I.A.
2 Replacing the Batteries TT BA A AA TT BA Y ER 3D A AA A Y ER TT BA AA A AA TT BA Y ER Y ER M3D470KDE M3D550KDE 1. Remove the battery cover. • Use only good quality batteries. 2. Insert two batteries into the remote control. Make sure that the (+) and (-) symbols on the batteries match the (+) and (-) symbols inside the battery compartment. • Inserting the batteries incorrectly may result in cracking or leakage that may cause a fire or result in injury. 3. Replace the battery cover.
3 Connecting Your Devices Connecting A Device Your TV can be used to display output from most devices. 1. Verify that your device has a video port that matches an available port on the TV (HDMI, Component, etc). Cable/Satellite Box 2. Turn the TV and your device off. 3. Connect the appropriate cable (not included) to the TV and the device. 4. Turn the TV and your device on. Set the TV’s input to match the connection you used (HDMI-1, HDM1-2, etc).
3 Connecting A PC Your TV can be used to display output from a personal computer. To use your TV as a PC display: 1. Connect an RGB cable (not included) to your PC and the RGB port on the back of the TV. This cable transmits video. 2. Connect a 3.5mm cable (not included) to your PC and the PC Audio In port on the back of the TV. This cable transmits audio. 3. Set your PC’s resolution to match the resolution of your TV. See Appendix B - Specifications. Personal Computer 3.
3 Connecting an audio device Your TV can output sound to an audio device, such as a receiver or sound bar. 1. Verify that your device has a video port that matches an available port on the TV (Optical, 3.5mm, etc). Home Audio Receiver 2. Turn the TV and your audio device off. 3. Connect the appropriate cable (not included) to the TV and the device. 4. Turn the TV and your device on. VIZIO Sound Bar GOOD 3.
3 Connecting to your network Your TV is internet-ready. It can be connected to your home network with a Wired or Wireless connection. Connecting to a Wired Network (Best) Connecting to a Wireless Network 1. Ensure you have a router or modem broadcasting as high-speed wireless signal (802.11n recommended). 2. Use the Guided Network Setup to configure the TV. See 1. Connect an ethernet cable to your router and to the ethernet port on the back of the TV. See below. 2.
4 Completing the First-Time Setup The first time you turn on the TV, the Setup App will guide you through each of the steps necessary to get your TV ready for use. Before you begin the first-time setup: • Your TV should be installed and the power cord should be connected to an electrical outlet. • Your devices should be connected. • If you have a wireless network, have the network key ready. • If you are connecting to your network with an ethernet cable, connect it to the ethernet port on the TV.
5 Using the On-Screen Menu Changing the 3D Mode Your TV features an easy-to-use on-screen menu. To open the on-screen menu, press the MENU button on the remote. You can also open the on-screen menu by pressing the VIA button and selecting HDTV Settings from the VIA Dock, then pressing OK.
I I 5 Navigating the On-Screen Menu INFO CC To open the on-screen menu, press the MENU/OK button on the EXIT remote. MENU Use the Arrow buttons to highlight a menu option, and press the MENU/OK button to select that option. BACK OK M3D470KDE GUIDE CH VOL CH M3D550KDE 2 3 3D External devices such as DVD players, Blu-Ray Players, and video game consoles can be Econnected to your TV.
5 Changing the Screen Aspect Ratio Setting Up Closed Captioning The TV can display images in four different modes: Wide, Zoom, Normal, and Stretch. Each mode displays the picture differently. Your TV can display closed captions for programs that include them. Closed captions display a transcription of a program’s dialogue. To change the screen aspect ratio: If the program you are viewing is not being broadcast with closed captions, the TV will not display them. 1. Press the MENU button on the remote.
5 Activating the Sleep Timer Changing the Appearance of Digital Closed Captions Digital closed captions can be displayed according to your preference. To change the appearance of digital closed captions: When activated, the TV’s sleep timer will turn the TV off after a set period of time. To use the sleep timer: 1. From the Closed Caption menu, use the Arrow buttons to highlight Digital CC Style. 1. Press the MENU button on the remote. The on-screen menu is displayed. 2.
5 Adjusting the Picture Settings Your TV display can be adjusted to suit your preferences and viewing conditions. To adjust the picture settings: • Football, Golf, Basketball, and Baseball modes optimize the picture settings for their respective sports. Also try these modes for other sports. • Custom picture mode allows you to manually change each of the picture settings: 1. Press the MENU button on the remote. The on-screen menu is displayed.
5 Adjusting the Advanced Picture Settings • Ambient Light Sensor - The ambient light sensor detects the light levels in the room and automatically adjusts the backlight for the best picture. Select Off, Low, Medium, or High. To adjust the advanced picture settings: 1. From the Picture Settings menu, use the Arrow buttons on the remote to highlight More, then press OK. 4. When you have finished adjusting the Advanced Picture Settings, press the EXIT button on the remote. 2.
5 Adjusting the Color Temperature Adjusting the Picture Size and Position Adjusting the color temperature will change the “warmness” or “coolness” of the white areas of the picture. When displaying an image from the HDMI or RGB input, the size and position of the display image can be adjusted. To adjust the color temperature: To adjust the picture size and position: 1. From the Picture Settings Menu, use the Arrow buttons to highlight More, then press OK. 1. Ensure the input is set to HDMI or RGB. 2.
5 Resetting the Picture Settings • TV Speakers - Turns the built-in speakers on or off. To reset the picture settings to the factory default settings: • Advanced Audio - See Adjusting the Advanced Audio Settings on page 27. 1. From the Picture Settings menu, use the Arrow buttons to highlight More, then press OK. • Bluetooth Audio - Turns bluetooth audio on or off. (For M3D550KDE only) 2. Use the Arrow buttons on the remote to highlight Reset Picture Mode, then press OK.
5 • Analog Audio Out - Sets the volume control properties for the analog RCA (red/white) connectors when connected to a home theater audio system. Select Variable to control the external speakers’ volume from the TV’s volume controls, or select Fixed to control the external speakers’ volume from your home theater system controls. Adjusting the Advanced Audio Settings To adjust the advanced audio settings: 1. From the Audio Settings Menu, use the Arrow buttons to highlight Advanced Audio, then press OK.
5 Using the Network Connection Menu Resetting the Audio Settings To reset the audio settings to the factory default settings: 1. Press the MENU button on the remote. The on-screen menu is displayed. Your TV is internet-ready, featuring both an ethernet port and built-in high-speed wireless-N. Connecting to a Wireless Network 2. Use the Arrow buttons on the remote to highlight the Audio icon and press OK. The Audio Settings menu is displayed.
5 To connect to a wireless network whose network name (SSID) is not being broadcast: 1. Press the MENU button on the remote. The on-screen menu is displayed. Changing the Advanced Network Settings Advanced users can fine-tune the network settings using the Manual Setup feature. To change advanced network settings: 1. From the Network Connection menu, highlight Manual Setup and press OK. The Change Settings menu is displayed. 2.
5 Testing Your Network Connection M3D550KDE To test your network connection: Using the settings menu, you can: 1. From the Network Connection menu, highlight Test Connection and press OK. • Change the input source • Set up the Picture 2. The Test Connection screen displays the connection method, network name, signal strength, and download speed of your network connection. • Name the TV inputs • Adjust game settings 3. Press the EXIT button on the remote.
5 Setting the Tuner Mode Adding New Channels If you are using a device that is connected to the RF input, such as an external antenna or cable TV connection, you must set the tuner mode. Occasionally, you may need to add a new analog channel or add a new range of channels. You can do this by using the Partial Channel Search and Add Analog Channel options. 1. Press the MENU button on the remote. The on-screen menu is displayed. To add a range of new channels: 2.
5 To add a single new analog channel: Skipping Channels 1. From the Tuner Settings menu, highlight Add Analog Channel and press OK. The Add Analog Channel menu is displayed. After a channel scan is completed, you may find that some channels are too weak to watch comfortably. There may also be some channels you do not want to view. You can remove these channels from the TV’s memory with the Skip Channel feature.
5 Changing the Audio Language Using the Parental Controls Some digital free-to-air and cable channels broadcast programs in more than one language. The TV’s MTS (Multichannel Television Sound) feature allows you to listen to audio in your preferred language. The TV’s parental controls allow you to prevent the TV from displaying certain channels or programs without a password. Accessing the Parental Controls Menu To access the Parental Controls menu: Not all programs are broadcast in multiple languages.
5 Enabling or Disabling Program Ratings Blocking and Unblocking Content by Rating To manage program content according to its rating, you must enable the Program Rating feature. A channel may sometimes broadcast programs that are meant for children, and at other times broadcast programs that are meant for mature audiences. You may not want to block the channel completely using a channel lock, but you may wish to block certain programs from being viewed. To enable or disable the Program Rating feature: 1.
5 Changing the Names of the Inputs select On. 6. When you are finished adjusting the rating level blocks, press the EXIT button on the remote. Changing the Parental Control Passcode If you use the parental controls, you should change the passcode to prevent children from accessing inappropriate material. 1. From the Parental Controls menu, highlight Change PIN and press OK. The Change PIN menu is displayed.
5 Changing the On-Screen Menu Language Setting the Time Zone Your TV can display the on-screen menu in different languages. To ensure the correct time is displayed when you press the INFO button, set the TV’s time zone: To change the on-screen menu language: To have the TV display the correct time, you must be connected to the internet via an Ethernet cable or a wireless network. 1. Press the MENU button on the remote. The on-screen menu is displayed. 2.
5 Adjusting the CEC Settings Using the Help Menu The CEC function on your TV enables you to control HDMI-connected devices with the included remote without any additional programming. You can use the TV’s Help menu to: Not all HDMI devices support CEC. See your device’s user manual for details. To enable, disable, or adjust CEC settings: 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight the Settings icon and press OK.
5 Displaying System Information Restoring the TV to Factory Default Settings To display a summary of the TV settings: All of the on-screen menu settings can be reset to the factory defaults. 7. Press the MENU button on the remote. The on-screen menu is displayed. 8. Use the Arrow buttons on the remote to highlight the Help icon and press OK. The Help menu is displayed. If you restore the TV to the factory default settings, all changes you have made to the settings will be lost! 9.
5 Using Guided Setup The TV’s Setup App can be used to easily set up the TV tuner or to connect the TV with your network. To access guided setup: 1. Press the MENU button on the remote. The on-screen menu is displayed. 2. Use the Arrow buttons on the remote to highlight the Help icon and press OK. The Help menu is displayed. Remote Setup Tuner Setup Device Setup Network Setup 3. Highlight Guided Setup and press OK. 4.
5 Using the Info Window The Info Window can be displayed by pressing the INFO or GUIDE button on the remote: • Press the INFO or GUIDE button one time to display channel and input information. • Press the INFO or GUIDE button two times to display the program title and closed captioning information. • Press the INFO or GUIDE button three times to display the program description.
6 Using the USB Media Player Using the USB Media Player Playing USB Media The USB Media Player allows you to connect a USB thumb drive to your TV and play music or photos. To play USB media, you must first save your music or images onto a USB thumb drive. Remember: • The USB thumb drive must be formatted as FAT32. • Files on the USB thumb drive must end in a supported file extension (.mp3, .jpg, etc). • The player is not designed to play media from external hard drives or mp3 players.
6 Connected Sources Displays connected USB devices. To change source, highlight it and press OK. Back Button Highlight this button and press OK if you would like to return to the previous screen. Now Playing Information Displays song title, album title, and artist name. Progress Bar Displays the duration of the currently-playing song. The blue bar will lengthen as the song progresses. Album Art If included on the USB thumb drive and associated with your music, the album art will display here.
6 Folder Contents Connected Sources Displays connected USB devices. To change source, highlight it and press OK. Back Button Highlight this button and press OK if you would like to return to the previous screen. Back Button Highlight and press OK to return to left column. Current Folder Displays the folder path. This area displays the contents of the currently selected folder. You can browse between files using the Arrow and OK buttons on the remote.
7 Using VIZIO Internet Apps VIZIO Internet Apps (VIA) delivers popular online content to your TV. VIA features a selection of Apps that allow you to watch movies and TV shows, listen to music, get weather and news information, and more–all on demand! A high-speed internet connection is required to receive product updates and to access online content. Using the VIA Dock The VIA Dock is where all of your VIA Apps are accessed. To use the VIA Dock and launch an App: 1. Press the V Button on the remote.
7 Creating and Managing User Profiles Adding a New App to the VIA Dock Though your TV arrives pre-loaded with featured VIA Apps, new Apps are continually being added to the Widget Gallery. The VIA Dock can hold a total of 17 Apps. To add a new App: User profiles allow you to keep a customized set of Apps in the VIA Dock. For each profile you create, a different set of Apps and App settings are saved. Creating an Owner PIN 1. Press the V Button on the remote.
7 12. Highlight OK and press OK. The PIN Confirmation menu is displayed. Answer menu is displayed. 11. Enter your security answer using the QWERTY Keyboard and press OK. The Create Profile menu is displayed. 13. Re-enter your 4-digit passcode. Highlight OK and press OK. The Security Question dialog is displayed. Press OK. 12. Highlight Done and press OK. 14. Highlight a security question and press OK. The Security Answer menu is displayed. Creating a New User Profile To create a new user profile: 1.
7 Restoring the VIA Dock to the Factory Default Settings Removing a User Profile To remove a user profile: 1. Press the V Button on the remote. The VIA Dock, and all of its installed Widgets can be restored to the factory default settings. 2. Highlight the Profile App by scrolling left and right using the Left/Right Arrow buttons on the remote. (The highlighted App is in the lower left corner of the screen.
8 How to View 3D How Theater 3D Works Watching Blu-ray 3D Content Because our eyes have space between them, when we look around, we see two slightly different pictures. We never notice, because we are able to combine these pictures into one threedimensional image. To view Blu-ray 3D content: The VIZIO Theater 3D HDTV takes advantage of this phenomenon to create a stunning 3D image. When displaying 3D content, the 3D HDTV actually displays two separate images at the same time—one for each eye.
8 Getting the Best 3D Picture Correct 3D Viewing Distance and Angle For the best 3D viewing experience, VIZIO recommends that you install the TV with the viewing distance and viewing angle in mind. When viewing 3D content, it is important that you view the TV straight-on, or some of the 3D effect may be lost. In the examples below, all of the viewers are experiencing the best possible 3D picture quality.
Troubleshooting & Technical Support A do you have questions? LET US HELP! YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT The VIZIO support team is highly trained and is based in the United States. We can help with: • New Product Setup • Connecting Your Devices • Technical Problems • And More Phone: (877) 878-4946 (TOLL-FREE) Email: techsupport@VIZIO.com Web: www.VIZIO.
A There is no sound. • Press Volume Up on the remote control. The TV displays “No Signal.” • Press the INPUT button on the remote control to select a different input source. • If you are using cable TV, satellite, or antenna connected directly to the TV, scan for channels. See Scanning for Channels on page 32 There is no power. • Ensure the TV is plugged into a working electrical outlet. • Ensure the power cable is securely attached to the TV.
A I see “noise” or static on the screen. • When your TV’s digital capabilities exceed a digital broadcast signal, the signal is up-converted (improved) to match your TV’s display capabilities. This up-converting can sometimes cause irregularities in the image. The image quality is not good. • For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables. • If you are using an antenna, the signal strength of the channel may be low.
B Specifications M3D470KDE M3D550KDE 47” Class 55” Class 46.96” 54.64” 43.00 x 28.28 x 10.24” 43.00 x 26.75 x 1.50” 49.67 x 32.12 x 11.22” 49.67 x 30.50 x 1.50” 40.20 lbs 34.61 lbs 58.49 lbs 50.71 lbs Edge Lit LED Edge Lit LED 120 Hz SPS 120 Hz SPS 1920 x 1080 1920 x 1080 .541 mm x .541 mm .630 mm x .
B M3D470KDE M3D550KDE English, Spanish, French English, Spanish, French Yes Yes XRT303 VUR103D Certifications: CSA, CSA-US, FCC Class B, HDMI 1.4 CSA, CSA-US, FCC Class B, HDMI 1.
C Limited Warranty ON PARTS AND LABOR Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the Product at its sole option and discretion.
D Legal & Compliance FCC Class B Radio Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
D VIZIO Internet Applications Disclaimer VIZIO SOFTWARE LICENSE AGREEMENT VIZIO Internet Applications (“VIA”) affords the opportunity to access third party Internet product offerings or services (“VIA Services”) on certain VIZIO TVs. The VIA Services accessible herein are provided as per our agreement with these third parties. These agreements are subject to change, interruption, suspension (including termination) at any time and for various reasons.
D related information, including but not limited to information about your use of the VIZIO Software, the VIA Services, content viewed and attached peripherals, products or services purchased, that is gathered periodically to facilitate the provision of software updates, product support and other services to you, including additional or different VIA Services related to the VIZIO Software and to verify compliance with the terms of this License Agreement.
D AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION. 11. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE VIZIO SOFTWARE AND VIA SERVICES (AS DEFINED ABOVE) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU.
MODELS // E3D320VX // E3D420VX // E3D470VX © 2012 VIZIO INC. All rights reserved.