Warranty Manual

ManualsBrandsVIZIO ManualsTVs & EntertainmentV-Series 40" Class HDR 4K UHD Smart LED TV

TV Warranty

One-year limited warranty on parts and labor

Covers units purchased as new in the United States, Canada, Mexico and Puerto Rico only.

VIZIO provides a warranty to the original purchaser of a new Product against defects in

materials and workmanship for a period of one year of non-commercial usage and ninety (90)

days of commercial use. If a Product covered by this warranty is determined to be defective

within the warranty period, VIZIO will either repair or replace the unit at its sole option and

discretion.

To obtain warranty service, contact VIZIO Technical Support via email:

TechSupport@VIZIO.com or via phone at (855) 833-3221 from 7:00AM to 11:00PM Monday

through Friday and 10:00AM to 6:00PM Saturday and Sunday, Central Time, or visit

www.VIZIO.com. Pre-authorization must be obtained before sending any product to a vizio

service Center. Proof of purchase in the form of a purchase receipt or copy thereof is required to

show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and

units may be new or recertified at VIZIO's option and sole discretion. Replacement parts and

units are warranted for the remaining portion of the original warranty or for ninety (90) days

from warranty service or replacement, whichever is greater.

Types of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is

not responsible for transportation costs to the service center, but VIZIO will cover return

shipping to the customer. Pre-authorization is required before sending any unit in for warranty

service.

Product returns to VIZIO's service centers must utilize either the original carton box and

shipping material or packaging that affords an equal degree of protection. VIZIO Technical

Support will provide instructions for packing and shipping the covered Product to the VIZIO

service center.

Limitations and Exclusions

VIZIO's one-year limited warranty only covers defects in materials and workmanship. This

warranty does not cover, for example: cosmetic damage, normal wear and tear, improper

operation, improper voltage supply or power surges, signal issues, damages from shipping, acts

of God, any type of customer misuse, modifications or adjustments, as well as installation and

Summary of content (8 pages)

PAGE 1
TV Warranty One-year limited warranty on parts and labor Covers units purchased as new in the United States, Canada, Mexico and Puerto Rico only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use.
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set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold "'AS IS", "FACTORY RECERTIFIED", or by a non-authorized reseller. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE.
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defects in materials and workmanship for a period of one (1) year of normal consumer (noncommercial) usage and up to ninety (90) days for commercial use. This limited warranty is nontransferrable. If a computer covered by this limited warranty is determined to be defective within the warranty period, VIZIO will, unless otherwise required by applicable law, either repair or exchange the computer at its sole option and discretion.
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section below for very important warnings regarding data loss on Computers returned for any type of warranty service (repair or exchange)." Exclusions VIZIO's one-year limited warranty only covers defects in materials and workmanship.
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OR WRITTEN REPRESENTATIONS MADE BY VIZIO OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCT, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
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To obtain warranty service, contact VIZIO Technical Support via email: TechSupport@VIZIO.com or via phone at (855) 833-3221 from 6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. Proof of purchase in the form of a purchase receipt or copy thereof is required. Parts and Labor There will be no charge for parts or labor during the warranty period. Replacement parts and units may be new or recertified at VIZIO's option and sole discretion.
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HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.VIZIO.com. FOR THE MOST CURRENT VERSION.
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VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.