User's Guide

Unless otherwise listed on this Warranty Schedule, Rajant warrants to the purchaser that the Products
will perform in all material respects in accordance with their written specifications for a period of ninety
(90) days from the date of purchase. Reseller and purchaser’s sole and exclusive right and remedy, and
Rajant’s sole and exclusive obligation and liability, with respect to any breach of the foregoing warranty
shall be that, upon receipt by Rajant from Reseller or purchasers of written notice of the breach in rea-
sonable detail so as to permit Rajant to duplicate the failure to so perform, which notice is received by
Rajant within thirty (30) days after Reseller or purchaser discovers the failure, Rajant shall – after dupli-
cating the failure – exercise its commercially reasonable efforts to deliver to Reseller or purchaser a re-
placement or repaired Product at Rajant’s discretion. Rajant replacement parts used in such replace-
ment may be new or equivalent to new. Rajant’s obligations hereunder are conditioned upon the return
of the affected Product in accordance with Rajant’s then-current Return Material Authorization (RMA)
procedures.
This warranty shall not apply to any Product that has been subjected to unusual physical, environmental
or electrical stress. The warranty shall not apply to any problems or non-performance directly resulting
from Reseller or purchaser’s hardware, software, network(s) and/or host system(s) or the combination,
operation or use of the Product with such hardware, software, network(s) and/or host system(s), or
which results from any alteration or modification to the Product or its components by anyone other than
Rajant. The warranty also does not cover any (a) Product for which the serial number has been removed
or made illegible; (b) freight costs to the repair center; (c) scratches or other cosmetic damage to Product
surfaces that do not affect the operation of the Product; and (d) normal and customary wear and tear.
The date of shipment of a Product by Rajant is set forth on the packaging material in which the Product is
shipped. This limited warranty extends only to the original user of the Product.
Replacement, Repair or Refund Procedure for Products Covered by Warranty
Rajant will use commercially reasonable efforts to ship a repaired or replacement part within fifteen (15)
working days after receipt of the RMA request. Actual delivery times may vary depending on Reseller’s or
purchaser’s location.
To Receive a Return Materials Authorization (RMA) Number
Please contact the party from whom you purchased the Product. If you purchased the Product directly
from Rajant, contact your Rajant Sales and Service Representative or email [e-mail].
DISCLAIMER OF WARRANTY
EXCEPT AS SPECIFIED IN THIS WARRANTY SECTION, ALL EXPRESS OR IMPLIED CONDITIONS, REPRESEN-
TATIONS, AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SATISFACTORY
QUALITY, NON-INTERFERENCE, ACCURACY OF INFORMATIONAL CONTENT, OR ARISING FROM A COURSE
OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY
APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED BY RAJANT, ITS SUPPLIERS AND LICENSORS. TO THE
EXTENT THAT ANY OF THE SAME CANNOT BE EXCLUDED, SUCH IMPLIED CONDITION, REPRESENTATION
AND/OR WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD REFERRED TO IN THE
“LIMITED WARRANTY” SECTION ABOVE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMI-
TATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, THE ABOVE LIMITATION MAY NOT APPLY IN SUCH
STATES. THIS WARRANTY GIVES CUSTOMER SPECIFIC LEGAL RIGHTS, AND CUSTOMER MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. This disclaimer and exclusion shall
apply even if the express warranty set forth above fails of its essential purpose.
Disclaimer of Liabilities—Limitation of Liability. IF YOU ACQUIRED THE SOFTWARE IN THE UNITED STATES,
LATIN AMERICA, CANADA, JAPAN OR THE CARIBBEAN, NOTWITHSTANDING ANYTHING ELSE IN THE
AGREEMENT TO THE CONTRARY, ALL LIABILITY OF RAJANT, ITS AFFILIATES, OFFICERS, DIRECTORS, EM-
PLOYEES, AGENTS, SUPPLIERS AND LICENSORS COLLECTIVELY, TO CUSTOMER, WHETHER IN CONTRACT,
TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTY OR OTHERWISE, SHALL NOT EXCEED THE PRICE
PAID BY CUSTOMER TO ANY APPROVED SOURCE FOR THE SOFTWARE THAT GAVE RISE TO THE CLAIM OR
IF THE SOFTWARE IS PART OF ANOTHER PRODUCT, THE PRICE PAID FOR SUCH OTHER PRODUCT. THIS