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Eccellenza Café – Operating Manual 2 May 13, 2015
Eccellenza Café – Operating Manual Table of Contents Safety Information .............................................................................. 5 Specifications ...................................................................................... 7 Equipment Overview (Exterior) ........................................................... 8 Equipment Overview - Standard Model (Interior) ...............................9 Equipment Overview - Zavida Model (Interior) .................................
Eccellenza Café – Operating Manual Table of Contents Set Interface Menu .......................................................................... 47 Language Setting ....................................................................... 47 Interface Settings ...................................................................... 48 Enable/Disable Buttons ............................................................... 48 Moving Cup Size Button Position ..................................................
Eccellenza Café – Operating Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation and operation of this coffee maker. This equipment must be used specifically for the purpose for which it is designed. The manufacturer is not responsible for damage or injury resulting from improper use of this equipment.
Eccellenza Café – Operating Manual Safety Information Never attempt to override the safety features incorporated into the equipment. They are there for your protection and should never be bypassed under any circumstances. Always switch the power off and disconnect the service cord when cleaning the interior of the coffee maker. Components inside the coffee maker can cause electrical shock resulting in personal injury.
Eccellenza Café – Operating Manual Specifications Voltage Rating Heater Wattage 120 Volts AC @ 60hz (120 Volt Model) 240 Volts AC @ 50hz (240 Volt Model) 1100 Watts Weight 120 lbs (54.5 kg) Coffee Bean Hopper Capacity (2 - outer) 4.5 liters – approximately 3.0 lbs (1.36 kg) Coffee Bean Hopper Capacity (center) 3.2 liters – approximately 2.0 lbs (908 g) Powder Capacity (2) 2.0 liters – approximately 2.
Eccellenza Café – Operating Manual Equipment Overview (Exterior) Coffee Bean Hoppers Bean Hopper Lock Selection Buttons LCD Display Screen Button Cup Stand / Drip Tray 8 May 13, 2015
Eccellenza Café – Operating Manual Equipment Overview - Standard Model (Interior) Coffee Bean Hoppers Bean Grinder Powder Hoppers Flavor Bottles Brewer Whipper Interior Buttons Waste Bin Drip Tray Overflow Probes NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only. The actual products used in the equipment may be different than the examples used in this manual.
Eccellenza Café – Operating Manual Equipment Overview - Zavida Model (Interior) Coffee Bean Hoppers Bean Grinder Powder Hoppers Flavor Bottles Brewer Whipper Interior Buttons Waste Bin Drip Tray Overflow Probes NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only. The actual products used in the equipment may be different than the examples used in this manual.
Eccellenza Café – Operating Manual Unpacking NOTE: Prior to signing for the delivery, check the shipping carton for damage. Indicate any damage on the delivery slip and have the driver sign acknowledging it. Damages during shipping must be claimed with the carrier, and not with VKI Technologies. 1. Cut the two straps on the outside of the box. 2. Open the flaps on the top of the box and use them to lift the box up and off of the machine. 3.
Eccellenza Café – Operating Manual Plumbing the Machine Installation of this equipment must comply with all local, state/provincial and federal plumbing codes. It is the responsibility of the installer (and not VKI Technologies) to research and to comply with all of these codes. NOTE: When installing the Eccellenza Café onto a cabinet or countertop, ensure that the machine is level. This is done by adjusting the levelers (legs) at the bottom of the machine. 1.
Eccellenza Café – Operating Manual 4. Water Fittings & Valves - Material Requirements (Conforms to NSF-51 & NSF-61): Fittings & valves (water supply connection - water filter head - brewing equipment): ► NSF CONFORMING: BARB type fittings with OERTIKER clamps ► PREFERENCE: Custom nickel plated brass ► ALTERNATE: Stainless Steel (much more costly) Quick-connect type fittings are not approved for use with any VKI manufactured equipment.
Eccellenza Café – Operating Manual Water Filter We recommend the use of a high quality water filter (such as Everpure™ Filters) which will eliminate most odors present in water, and reduce the amount of particles entering the water tank. The following are basic instructions for installing a cartridge type filter using a head bracket (Everpure™ type filter). 1. Assemble the retaining bracket to the filter head. 2. Insert the cartridge into the filter head and turn the cartridge clockwise. 3.
Eccellenza Café – Operating Manual Filling the Coffee Bean Hoppers 1. Unlock the coffee bean hopper cover. 2. Lift the cover straight up to remove it, and set it aside. 2 - Lift Up 1 - Unlock 3. Remove the individual hopper lids and set them aside. 4. Fill the hoppers with fresh coffee beans. a) Colombian* beans in the left hopper (labeled Coffee 1). b) Decaf* beans in the center hopper (labeled Coffee 2). c) French Roast* beans in the right hopper (labeled Coffee 3).
Eccellenza Café – Operating Manual 5. Replace the individual hopper lids. 6. Replace the coffee bean hopper cover and lock it in place. 7. Open the front door and press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clear Coffee 1” button to reset the “Refill” reminder message for Colombian*. b) Press the “Clear Coffee 2” button to reset the “Refill” reminder message for Decaf*.
Eccellenza Café – Operating Manual Filling the Powder Hoppers 1. Open the front door and turn both powder product hopper spouts upwards. Powder 1 = Milk* Powder 2 = Hot Chocolate* *For reference purposes only. 2. Lift the front of the milk hopper and pull to remove it. 3. Remove the hopper lid and set it aside. 4. Fill the hopper with dehydrated milk and re-install the hopper cover. 5. Slide the milk hopper into position making sure the hopper is coupled to the motor. 6.
Eccellenza Café – Operating Manual Replacing the Flavoring Bottles - Standard Model (if applicable) 1. Unlock and open the front door. 2. Remove the Flavor 1 bottle (bottom bottle) from its support on the inside of the front door. a) Flavor 1 = Hazelnut b) Flavor 2 = French Vanilla c) Flavor 3 = Irish Cream 2 3 1 3. Pull the silicone cap from the empty bottle, making sure to leave the tube with the silicone cap.
Eccellenza Café – Operating Manual 4. Remove the cap and foil from the new bottle. This cap is not required. 5. Install the silicone cap and tube removed from the old bottle onto the new bottle. 6. Re-install the new flavor bottle onto the support. 7. Check to make sure the tube is pushed completely to the bottom of the bottle. 8. Repeat this procedure for the other two bottles (Flavor 2 and Flavor 3). It is recommended to do one bottle at a time so as not to mix up the initial locations of the bottles. 9.
Eccellenza Café – Operating Manual 3. Remove the cap from the new bottle and install the bottle on its respective support. NOTE: Place a paper towel below the tube as residual flavoring may drip from the tubing. 4. Carefully push the flavor tube completely onto the small fitting on top of the flavor bottle. 5. Repeat this procedure for the other two bottles (Flavor 2 and Flavor 3). It is recommended to do one bottle at a time so as not to mix up the initial locations of the bottles and the flavor tubes.
Eccellenza Café – Operating Manual Checking the Water Temperature The temperature of the water in the water tank can be checked at any time while the machine is in standby mode. To check the water temperature, press the “Language” button and keep it pressed for five seconds. The temperature is then displayed in the lower center of the screen.
Eccellenza Café – Operating Manual Initial Coffee Water Level Adjustment When the Eccellenza Café is initially installed, you may be required to adjust the coffee water level in the cup. Instead of going into the set-up and changing multiple water settings, you can simply adjust the restrictor on the coffee valve to compensate. 1. Remove the water tank valve cover. a) Loosen the two screws securing the top of the valve cover. b) Pull the top of the cover towards you and lift it to free it at the bottom.
Eccellenza Café – Operating Manual Emptying the Waste Bin 1. Unlock and open the front door. 2. Remove and empty the waste bin (the large one on the right hand side of the brewer) and pan tray (the small one on the left hand side). Pan Tray Waste Bin 3. Press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clr Waste Bin Count” button to reset the “Empty” reminder message for the Waste bin. 4.
Eccellenza Café – Operating Manual Viewing and Resetting the Counters Press “Set-Up” button on the interior panel. ► The Set-Up menu displays on the LCD Screen. As a safety precaution, this is the only menu that is visible when initially entering the Set-Up menu. A password is required to access the more critical settings. As there is only one selection available without entering a password, press the “ENTER” button to access the counters.
Eccellenza Café – Operating Manual Error Counter This menu tracks the last ten errors that were detected by the equipment. This is a useful feature as you can check to see if any error keeps repeating (such as a “Check Water Source” error, for example), and then it can be corrected to prevent a reoccurrence. In some cases, the customer may report a fault that is no longer present when the technician arrives. Checking the error counters may help identify the fault that was reported. 1.
Eccellenza Café – Operating Manual Vend Counter This menu tracks the number of beverages dispensed by the unit since the counters were last cleared. For example, if “House Blend” is selected, the display shows the total number of cups (all sizes, all strengths) of House Blend that were dispensed. It is also possible to get more specific information, such as the number of cups by cup size, strength, etc., by accessing further into the product’s counter. 1.
Eccellenza Café – Operating Manual 4. To view how many medium cups were dispensed, scroll to the “Medium Size” option until it is highlighted. In this case, of the 16 beverages dispensed, 15 were a medium size. 5. To view how many large cups were dispensed, scroll to the “Large Size” option until it is highlighted. In this case, of the 16 beverages dispensed, none were of the large cup size.
Eccellenza Café – Operating Manual Total Counter 1. After accessing the counter menu, scroll to the “TOTAL COUNTER” option and press the “Enter” button. 2. The menu now displays the “Total Public” counter. This counter displays the total number of beverages distributed by the machine since it was put into service. NOTE: The “Total Private” counter (which is only visible after entering the “SetUp” password) acts as an ‘odometer’ for the Eccellenza Café and cannot be cleared (reset to zero).
Eccellenza Café – Operating Manual Clearing Message Counters 1. Open the front door and press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clr Hopper 1” button to reset the “Refill” reminder message for Colombian. b) Press the “Clr Hopper 2” button to reset the “Refill” reminder message for Decaf. c) Press the “Clr Hopper 3” to reset the “Refill” reminder message for French Roast.
Eccellenza Café – Operating Manual Programming This section of the manual guides you through the process of making changes to settings, and activating features/functions of the Eccellenza Café. As the procedure is similar for adjusting all of the settings in the equipment Set-Up mode (and there are dozens of possible settings), only a few examples will be detailed step-by-step. Refer to the flowcharts provided as a reference when navigating the equipment’s software.
Eccellenza Café – Operating Manual 2. Enter the Access Code (password) using the selection panel buttons. a) The LCD will change to display numbers corresponding to the selection panel buttons. b) Enter the password using the corresponding selection buttons. c) A small box becomes visible as the password is being entered. Contact VKI for Password* d) Once the password is entered, press the button on the machine. If the correct password has been entered, a confirmation message appears.
Eccellenza Café – Operating Manual e) The screen then automatically changes after one second and the full set up menu appears. The Set-Up Main Menu contains the following options: SET PRODUCT Adjust product and water timings. Also used for adjusting grinding time, if this option is available. SET BREWER Adjust pause timings and fine tuning of the brewer cycle. SET WATER TANK Set the water temperature and access the Empty water tank cycle. SET INTERFACE Enable buttons, messages and default language.
Eccellenza Café – Operating Manual Set-Up Menu Structure The following series of flowcharts outline the menu structure when accessing the Eccellenza Café set-up. Each arrow points to the next level in the set-up. Consequently, pressing the “Previous” button while navigating the menu returns you to the previous level. A menu that continues off the page ends with a large letter or number. The next level of the menu starts on a succeeding page, beginning with that same letter or number.
Eccellenza Café – Operating Manual Set Coffee Menu Settings Accessed in this Menu Set Coffee Product Set Coffee Water Set Grinder Time While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. NOTE: To get the recommended gram throws for the coffee blend or powder type being used in the Eccellenza Café, you’ll need to contact your supplier.
Eccellenza Café – Operating Manual Beverage Product and Water Settings 1. To access the SET PRODUCT menu, press the ENTER button. Please note that product timing and water timing can be adjusted while in this menu. 2. The display will change to show a list of products. The factory default SET PRODUCT Menu contains the following options: Cof Colombian - coffee Cof House Blend - coffee Cof Fren.
Eccellenza Café – Operating Manual 3. Scroll to the selection that requires adjusting by pressing the UP or DOWN buttons at the left of the LCD screen. 4. When the selection you require is highlighted on the screen, press the ENTER button to access the settings for that selection. 5. In this case, the options available are the following: 6. For this example, the coffee will be adjusted (should another option be required, scroll to that option using the UP or DOWN buttons and follow this same procedure).
Eccellenza Café – Operating Manual 7. The screen will now display the following. Select whether to set the product or water timing – in this case, the product timing will be adjusted. 8. To set the product timing, press the ENTER button. The screen will display the following: 9. To set the product time for Coffee 1, scroll using the UP or DOWN buttons until Coffee 1 is highlighted, and press Enter.
Eccellenza Café – Operating Manual 10. To set the timing for the small cup size, press the Enter button (should another option be required, scroll to that option using the UP or DOWN buttons). The screen will display the following: 11. Increase or decrease the product timing by using the UP or DOWN buttons. Increase Setting Decrease Setting Note that the all product settings increase or decrease by 1 gram increments.
Eccellenza Café – Operating Manual Set Powder Menu Settings Accessed in this Menu Set Powder Product Set Powder Water Set Powder Pulses While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. Note that the all product settings increase or decrease by 1 gram increments.
Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
Eccellenza Café – Operating Manual Set Flavor and Set Hot Water Menus Settings Accessed in this Menu Set Flavor Times Set Hot Water Times Set Press & Hold Hot Water While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control. Description of Certain Functions or Settings Start Flavor x This function sets a delay for the flavor pump to dispense a shot of flavoring.
Eccellenza Café – Operating Manual Brewer Settings 1. While in the Set-Up mode, scroll to the SET BREWER option and press ENTER to access this menu. 2. The screen will display the following: The SET BREWER menu contains the following options: Top Pause Time – adjust Top Pause timing Bottom Pause – adjust Bottom Pause timing Pouring Time – adjust Pouring Pause timing Set Max Carafe – set the maximum number of cups per carafe Set Double Cup – enables the double cup feature 3.
Eccellenza Café – Operating Manual 4. The display will change to show a list of products. The factory default SET PRODUCT Menu contains the following options: Cof Colombian - coffee Cof House Blend - coffee Cof Fren.
Eccellenza Café – Operating Manual 7. The screen changes to display the cup size options. Select the applicable option and press ENTER to access. 8. At this point, select the strength required and press enter. 9. The pause timing is now displayed. Increase or decrease the pause timing by using the UP or DOWN buttons. NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only.
Eccellenza Café – Operating Manual Double Cup Setting Any one of the three cup sizes can be programmed to dispense a double-cup (two consecutive cups) using this feature. For example, to brew a 24-oz. beverage, you can set the 12-oz. large cup to brew a double-cup. 1. While in the Set-Up mode, go to the SET BREWER menu and press the ENTER button to access this menu. 2. Scroll to the Set Double Cup menu, and press the ENTER button. 3. Select the cup size to be double-cupped and press the ENTER button. 4.
Eccellenza Café – Operating Manual Set Interface Menu Settings Accessed in this Menu Enable/Disable Buttons Language Setting Move Cup Size Button Position Set Default Cup Size & Strength Set Clock Page 55 While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Café – Operating Manual Interface Settings 1. While in the Set-Up mode, scroll to the SET INTERFACE option and press ENTER to access this menu. 2. The screen will display the following: This menu contains the following options: Buttons Enable – enable/disable buttons and features Language – set the default language Set Message – disable messages, or set them to passive/active Set Clock – set the time on the machine’s internal clock Enable/Disable Buttons 1.
Eccellenza Café – Operating Manual 2. The following screen will be displayed. This menu contains the following options (factory default): Coffee Cappuccino Mochaccino Caffe Latte Café Mocha Steamer Hot Cocoa Hot Milk Choco Hot Water Colombian House Blend French Roast Decaf Coffee Espresso Style Esp. Style Decaf Regular Beans Decaf Beans Unflavored Hazelnut French Vanilla Irish Cream More Buttons* *More Buttons – enter this option to enable/disable the Cup Sizes and Strengths 3.
Eccellenza Café – Operating Manual 4. The screen will display the following: 5. Using the DOWN button, scroll until BUTTON DISABLE is highlighted, press the “ENTER” button to lock in the setting. 6. The screen will automatically change to the list of beverages, in case another beverage needs to be disabled. NOTE: Any references made in this manual to coffee blends, powder products and flavorings are for example purposes only.
Eccellenza Café – Operating Manual Moving Cup Size Button Position With the factory default settings, the Small Cup is in position 1, Medium Cup is in position 2 and Large Cup is in position 3 (these positions are the order in which the cups appear on the screen when selecting a beverage). This feature allows you to change the position of each of the cup sizes. 1. While in the Set-Up mode, select the SET INTERFACE option on the screen. 2. Select the BUTTONS ENABLE option. 3.
Eccellenza Café – Operating Manual 5. Select the “BUTTON POSITION” option. With the factory default settings, the Medium Cup size is set at position 2. 6. Press the DOWN button to change it to position 1. Conversely, you can press the UP button to change it to position 3. NOTE: Moving the Medium Cup size to position 1 causes the Small Cup size that previously occupied this position to assume position 2. Moving a cup size to another position causes it to swap positions with the one to which it is moved.
Eccellenza Café – Operating Manual Set Default Cup Size & Strength This feature allows you to set a default cup size and coffee strength for the machine. By setting these defaults, if you disable all of the cup sizes and/or strengths, the cup size and/or strength selection screens will be bypassed and will not appear during the user’s beverage selection process. To set the default cup size: The default cup size is always the regular cup size (the cup size that is set for position 1).
Eccellenza Café – Operating Manual 4. Scroll to and select the strength that you want to set as your default. In this example, the Medium Strength setting will be used. 5. Select the Set Default option and press “Enter” to set this strength as the default strength. 6. The screen then automatically reverts to the previous screen. 7.
Eccellenza Café – Operating Manual Set Message Menu Settings Accessed in this Menu Enable/Disable Messages Setting Message Timers While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level. Message Settings 1. While in the Set-Up mode, go to the SET INTERFACE menu and press the ENTER button to access this menu.
Eccellenza Café – Operating Manual 2. Scroll down to the “SET MESSAGE” menu and press the “ENTER” button. 3. The LCD will display the “MESSAGE ON/OFF” option. Press the “ENTER” button to access this menu. 4. Select the message that needs to be adjusted and press the “ENTER” button. 5. Select one of the following options for the message: Message OFF – No message will appear. Message ON Passive – The message will be displayed, but the unit will continue to function normally.
Eccellenza Café – Operating Manual Setting the Message Counters The message counters tell the machine when to display a message reminding the user that certain maintenance is required (for example, refilling product dispensers, emptying the waste container, etc.). This menu allows you to charge the frequency (timing) at which these reminder messages are displayed. 1. While in the Set-Up mode, go to the SET INTERFACE menu and press the ENTER button to access this menu. 2.
Eccellenza Café – Operating Manual 4. Select the message that needs to be adjusted (in this case, the “WASTE CONTAINER” message) and press the “ENTER” button. 5. Increase or decrease the timing using the “UP” or “DOWN” buttons. NOTE: While in this menu, you can reset all of the message counters to their default settings by pressing the “DEFAULT COUNTERS” button. Keep in mind that doing this clears any settings that you may have entered previously.
Eccellenza Café – Operating Manual Waste Container Message Settings if Using a Waste Chute The equipment comes factory set for use with the supplied waste container. Should a waste chute system (optional) be used with a different sized waste container, the timing for the waste container message counter must be set accordingly in the “SET INTERFACE ► SET MESSAGE ► SET COUNTER” menu.
Eccellenza Café – Operating Manual Counters Menu Settings Accessed in this Menu Error Counters Beverage Counters Cash Counters Resetting Counters While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Café – Operating Manual Set Vending Menu Settings Accessed in this Menu Set Beverage Prices Force Vending Money System Type Bill Denomination Setting NOTE: This menu is only visible when the Eccellenza Café is set to “Coin” mode. It does not appear in “Free” mode. While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Café – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
Eccellenza Café – Operating Manual Set Gram Throws Menu This menu allows you to set and test how many grams of a product (coffee or powder) are dispensed per second. Once the product ‘Grams per Second’ is set, the setting is applied globally for all beverages requiring this product (for all cup sizes and all strengths). NOTE: To get the recommended ‘Grams per Second’ setting for the coffee blend or powder type being used in the Eccellenza Café, you’ll need to contact your product supplier.
Eccellenza Café – Operating Manual 2. Select the product for which the gram throw is to be adjusted. In this example, COFFEE 1 is used. 3. In this example, the ‘Grams per Second’ setting is at 4.90. This setting may not necessarily apply for the current blend used for COFFEE 1. 4. To determine the ‘Grams per Second’ setting for the current blend being used, you need to manually dispense weigh the amount of coffee that is dispensed in one second.
Eccellenza Café – Operating Manual 8. Using the UP button, increase the gram throw setting for COFFEE 1 to 5.80. 9. Based on the ‘Grams per Second’ setting that you just entered, all of the beverages using COFFEE 1 will automatically be adjusted accordingly. 10. If necessary, repeat the process for the remaining products. NOTE: You can also increase or decrease each product setting individually in the “Set Product” menu.
Eccellenza Café – Operating Manual Set Powersaving Mode This menu allows you to set the machine to deactivate the heating element for a predetermined time every day to reduce energy consumption. NOTE: To use the Powersaving feature, the machine’s internal clock must first be set (see page 54). To set this feature; 1. Enter the machine set-up, scroll to the “Set Powersaving” menu and select it. 2. Select the “Enable Powersave” option and then select “Activated” to enable it. 3.
Eccellenza Café – Operating Manual Water Tank Temperature Setting 1. While in the Set-Up mode, scroll to the SET WATER TANK option and press ENTER to access this menu. 2. The screen will display the following: The SET WATER TANK menu contains the following options: Set Water Temp – adjust temperature of water tank Empty Wat Tank – empty the water tank to the valve level 3. Scroll the “Set Water Temp” option using the UP or DOWN button, and press enter to access it. 4.
Eccellenza Café – Operating Manual 5. Press the ENTER button to access the SET POINT menu. Once in this menu, increase or decrease the temperature by using the UP or DOWN buttons. NOTE: Avoid setting the temperature higher than 90°C (194°F) as this may cause the dehydrated milk to coagulate in the whipper system and milk tubes. Empty Water Tank (to Valve Level) This feature allows you to drain the water tank to the valve level using the hot water outlet valve.
Eccellenza Café – Operating Manual 4. Scroll the “Empty Water Tank” option using the UP or DOWN button, and press enter to access it. 5. The display will now prompt you to press “Start” to empty. 6. Press and hold the “Start” button to begin draining the tank. The hot water valve will open until the water has drained to the valve level. Make sure you have a leak-proof container under the spout into which the water will be dispensed.
Eccellenza Café – Operating Manual Rinse Cycles Brewer Rinse Cycle WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle). 1. Add VKI approved brewer cleaner to the brew chamber. 2. Press the "RINSE CYCLE" button on the control panel inside the front door. To exit the rinse cycle if it was pressed accidentally, press the “PREVIOUS” button on the front display. 3. Select the type of rinse cycle required.
Eccellenza Café – Operating Manual Quick Brewer Rinse Cycle 1. Press the "RINSE CYCLE" button on the control panel inside the front door. 2. Select the type of rinse cycle required. For a quick brewer rinse, press the "Quick Cof. Rinse" button on the front selection panel to begin the cycle. a) The machine will now basically go through the same motions as preparing a coffee beverage, however, only hot water will be dispensed into the brewer (without coffee grounds). Repeat this process, if necessary.
Eccellenza Café – Operating Manual Powder (Whipper) Rinse Cycle 1. Press the "RINSE CYCLE" button on the control panel inside the front door. 2. Select the type of rinse cycle required. For a whipper rinse, press the "Powder Rinse" button on the front selection panel to begin the cycle. a) The machine will now dispense hot water through the whipper motor and tubing to rinse residual powder product that may have accumulated in the system. Repeat this process, if necessary.
Eccellenza Café – Operating Manual Maintenance To keep the Eccellenza Café running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers. Whenever possible, replace the components requiring maintenance with new or refurbished ones, and then refurbish the older components at your shop.
Eccellenza Café – Operating Manual Monthly ► Perform a Brewer Rinse Cycle – the full Brewer Rinse cycle requires the use of brewer cleaner to remove oils and stains from the brewer. ► Clean the Brewer Filter Screen – to minimize servicing time, replace the filter screen with one that has already been cleaned, then clean the stained filter screen at the shop and use it the next time a filter screen replacement is required.
Eccellenza Café – Operating Manual Sanitization – Milk System Should the Eccellenza Café’s milk system require sanitization, all of the following components must be removed and soaked in a sanitizing solution for 30 minutes.
Eccellenza Café – Operating Manual Sanitization – Flavor Pumps and Tubes (if applicable) Should the flavoring system ever require sanitization, the following procedure must be performed. Please note that safety goggles and latex gloves must be worn at all times throughout this procedure. NOTE: When ready for use, the end-use concentration of all quaternary chemicals in the solution is not to exceed 200ppm of active quaternary compound. 1. Remove the disposable flavor bottles from their supports. 2.
Eccellenza Café – Operating Manual d. After this stage is finished, the display will show “Press Start When Ready”. Prior to pressing Start, remove the bottles, leaving the flavor tubes disconnected. e. Press “Start” and three cleaning cycles will commence - the flavor pumps will cycle for three seconds, and then pause for 15 seconds, purging the water from the tubes. 9. Once the cycle is completed, exit the rinse cycle mode by pressing on the “Rinse Cycle” button inside the door. 10.
Eccellenza Café – Operating Manual Removing the Brewer 1. Open the front door of the machine, and remove the waste bin. 2. Disconnect the hose from the brewer, and disconnect the powder and hot water hoses from the spout support. 3. Remove the flavor tubes (convoluted tubing) from the clip on the brewer. 4. While lifting the brewer slightly, press down on the top of the spout support plate and pull it towards the front until it clears the brewer spout and can be removed.
Eccellenza Café – Operating Manual 5. Press down on the brewer release latch and pull the top of the brewer forward to release it. 6. Remove the brewer.
Eccellenza Café – Operating Manual Installing the Brewer 1. Make certain that the brewer pin is properly aligned with the brewer motor coupling. If it’s not aligned, use the optional brewer crank tool to adjust the brewer pin. 2. Sit the brewer onto the two lower latches. 3. Push the top of the brewer towards the rear, making certain the brewer pin engages properly into the brewer motor coupling. Once coupled, push the top of the brewer towards the rear until it engages with the two upper latches.
Eccellenza Café – Operating Manual 4. Insert the bottom of the spout support bracket into the slit on the front of the base. 5. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout. If done properly, the brewer spout will enter the hole on the spout support plate and secure it in place. 6. Reconnect the powder and hot water hoses to the spout support. 7. Insert the flavor tubes (convoluted tubing) into the clip on the brewer. 8.
Eccellenza Café – Operating Manual Draining the Water Tank 1. Remove the right side panel. 2. Remove the locking clip at the top of the drain fitting (located underneath the water tank), and push the fitting upwards to open it. 3. From the front of the machine, remove the drain hose from its clip (just beside the whipper bowl). 4. Place the hose inside a waterproof container and open the white clamp at the end of the hose. Water will start draining into the container.
Eccellenza Café – Operating Manual Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Verify the brewer motor wiring. Brewer Error An error has been detected with the brewer. • The brewer may be jammed. Repair or replace the brewer. • The brewer motor may be jammed. Repair or replace the brewer motor. • Press the "START" button to cycle the brewer. • The home switch may be defective Brewer Home Error. The brewer is not in the Press Start to find home home or starting position.
Eccellenza Café – Operating Manual MESSAGE DISPLAYED Factory Settings Version Error CAUSE The version of Factory Settings is not compatible with the machine model. POSSIBLE REMEDIES • Load the proper version of Factory Settings. • Normal operating message and does Filling Water Tank Water tank is filling Brewer is cycling to find the home (starting) position.
Eccellenza Café – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Press the "START" button to cycle the brewer to the home position. Press Start to Find Brewer Home The brewer is not in the home (starting) position. • If the brewer cannot detect the home Printer Error The printer wiring is not connected. • Connect the wiring to the printer Printer Offline The printer is connected but it is offline.
Eccellenza Café – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • At this point, the water tank is not full and this message has to be reset. To reset it, switch the power off and on. • If the problem persists, check all Water Source Error Indicates a problem with the main water supply not getting to the water tank. components on the water line (water filter, tubing, fittings, etc.). • Check inlet valve to make certain it is functioning properly.
Eccellenza Café – Operating Manual May 13, 2015 87
Eccellenza Café – Operating Manual 88 May 13, 2015
