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Eccellenza Express – Service Manual 2 May 15, 2015
Eccellenza Express – Service Manual Table of Contents Safety Information .............................................................................. 5 Equipment Overview ........................................................................... 7 Rinse Cycles ........................................................................................ 8 Brewer Rinse Cycle ............................................................................ 8 Quick Brewer Rinse Cycle .................................
Eccellenza Express – Service Manual Table of Contents Replacing Main Power Components ................................................... 59 Fuse Holder (5 Amp or 15 Amp) ........................................................ 59 Main Power Switch .......................................................................... 60 Service Cord ................................................................................... 61 Updating Firmware and Support Files ...............................................
Eccellenza Express – Service Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation, operation or servicing of this coffee maker. This equipment must be used specifically for the purpose for which it is designed. The manufacturer is not responsible for damage or injury resulting from improper use of this equipment.
Eccellenza Express – Service Manual Safety Information If the service cord is damaged, it must be replaced with a new service cord that is available from your distributor or the manufacturer of this equipment. This equipment uses low voltage DC powered valves and motors. Do not connect components to a voltage supply other than the voltage indicated on their specifications. Never attempt to override the safety features incorporated into the equipment.
Eccellenza Express – Service Manual Equipment Overview Coffee Bean Hoppers LCD Display and Selection Buttons (Touch Screen) Front Door Lock Cup Stand and Grill Coffee Bean Grinder Coffee Bean Hoppers Powder Hoppers Brewer Whipper Interior Buttons Waste Bin Cup Stand and Grill Grounds Tray May 15, 2015 7
Eccellenza Express – Service Manual Rinse Cycles Brewer Rinse Cycle WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle). 1. Add VKI approved brewer cleaner to the brew chamber. 2. Press the "RINSE CYCLE" button on the control panel inside the front door. To exit the rinse cycle if it was pressed accidentally, press the “PREVIOUS” button on the front display. 3. Select the type of rinse cycle required.
Eccellenza Express – Service Manual Quick Brewer Rinse Cycle 1. Press the "RINSE CYCLE" button on the control panel inside the front door. 2. Select the type of rinse cycle required. For a quick brewer rinse, press the "Quick Cof. Rinse" button on the front selection panel to begin the cycle. a) The machine will now go through the same motions as preparing a coffee beverage, however, only hot water will be dispensed into the brewer (without coffee grounds). Repeat this process, if necessary.
Eccellenza Express – Service Manual Maintenance To keep the Eccellenza Express running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers. Whenever possible, replace the components requiring maintenance with new or refurbished ones, and then refurbish the older components at your shop.
Eccellenza Express – Service Manual Monthly ► Perform a Brewer Rinse Cycle – the full Brewer Rinse cycle requires the use of brewer cleaner to remove oils and stains from the brewer. ► Clean the Brewer Filter Screen – to minimize servicing time, replace the filter screen with one that has already been cleaned, then clean the stained filter screen at the shop and use it the next time a filter screen replacement is required.
Eccellenza Express – Service Manual Sanitization – Milk System Should the Eccellenza Express milk system require sanitization, all of the following components must be removed and soaked in a sanitizing solution for 30 minutes.
Eccellenza Express – Service Manual Removing the Side Panels 1. Open the front door. 2. Two screws secure each panel at the front of the machine. Remove the two screws securing the side panel that needs to be removed. 3. Pull the front of the panel outwards, and then towards the back to unlock it at the rear of the machine.
Eccellenza Express – Service Manual Opening the Rear Service Panel 1. Switch the machine power OFF and disconnect the service cord from the wall outlet. 2. Turn the machine so that you have access to the rear panel. 3. Remove the two screws. 4. Lift the bottom of the panel until the panel is completely open. The top of the panel is hinged, and the machine top cover is angled, so the panel will remain open on its own.
Eccellenza Express – Service Manual Removing the Top Cover 1. Switch the machine power OFF and disconnect the service cord from the wall outlet. 2. Unlock the bean hopper cover and remove it. 3. Remove the individual hopper lids. 4. Remove the two screws securing the top cover at the front, and remove the two screws securing the top cover at the rear. 5. Lift the top cover to remove it.
Eccellenza Express – Service Manual Replacing the Spout Support Bracket 1. Open the front door of the machine, and remove the waste bin. 2. Disconnect the hose from the brewer, and disconnect the powder and hot water hoses from the spout support. 3. While lifting the front of the brewer slightly, press down on the top of the spout support plate and pull it towards the front until it clears the brewer spout and can be removed.
Eccellenza Express – Service Manual 4. To re-install the spout support bracket, insert the bottom of the bracket into the slit on the front of the base. 5. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout. If done properly, the brewer spout will enter the hole on the spout support plate and secure it in place. 6. Reconnect the powder and hot water hoses to the spout support, and reconnect the brewer hose.
Eccellenza Express – Service Manual Replacing the Brewer Removing the Brewer 1. Remove the spout bracket support (see page 16). 2. Press down on the brewer release latch and pull the top of the brewer forward to release it. You may need to lift it slightly to clear the two bottom brewer guides. 3. Remove the brewer.
Eccellenza Express – Service Manual Installing the Brewer 4. Make certain that the brewer pin is properly aligned with the brewer motor coupling. If it’s not aligned, use the optional brewer crank tool to adjust the brewer pin. 5. Sit the brewer onto the two lower guides. 6. Push the top of the brewer towards the rear, making certain the brewer pin engages properly into the brewer motor coupling.
Eccellenza Express – Service Manual Draining the Water Tank 1. Remove the right side panel (see page 13). 2. The end of the Eccellenza Express drain hose is equipped with a plastic valve. Remove the drain hose and valve fitting from the inner wall of the machine. It is secured in place by a large clip. 3. Remove the security plug from the end of the drain hose valve. 4. Place the hose inside a waterproof container and open the valve at the end of the hose. Water will start draining into the container.
Eccellenza Express – Service Manual Replacing the Brewer Motor 1. Remove the brewer from the machine (see page 18). 2. Remove the right side panel (see page 13). 3. Remove the four screws securing the brewer bracket assembly to the machine. 4. Disconnect the wiring from the brewer motor, the home switch and ground terminal.
Eccellenza Express – Service Manual 5. The brewer motor and bracket assembly can now be removed from the machine. 6. Remove the four screws securing the brewer motor to its mounting plate. 7. Remove the brewer switch plate assembly from the brewer motor by removing the three mounting screws. Be careful not to lose the small ground tab and lock washers – they must be re-installed onto the replacement motor. 8.
Eccellenza Express – Service Manual Replacing a Coffee Bean Hopper The following instructions will guide you through the process of removing either of the coffee bean hoppers from the Eccellenza Express. 1. Remove the top cover (see page 15). 2. Remove the two screws securing the bean chute cover to the top of the machine, and lift the cover to remove it. 3. Lift the front of the bean hopper to be removed, and pull it forward until it clears the motor coupling at the rear.
Eccellenza Express – Service Manual Replacing a Coffee Bean Dispenser Motor The following instructions will guide you through the process of removing any of the coffee bean dispenser motors in the Eccellenza Express. 1. Remove the top cover (see page 15). 2. Remove the coffee bean hoppers (see page 23). 3. Disconnect the power wires from the motor that is to be replaced. 4. Remove the two screws securing the motor to be replaced from the support bracket.
Eccellenza Express – Service Manual Replacing a Powder Dispenser 1. Remove the retaining bracket at the front of the two dispensers by pulling on the right-hand side of the bracket. The left side of the bracket locks into the wall, whereas the right side of the bracket clips in place. Once the right side is pulled off, the left side will be free from the wall. 2. Lift the front of the powder dispenser and pull it forward to remove it. 3.
Eccellenza Express – Service Manual 4. Lower the front of the dispenser and lock it in place – a pin at the bottom of the dispenser must enter a hole in the dispenser base, locking it in place. 5. Install the retaining plate to secure the hoppers in place. Lock the left side into the slot on the wall, and push the right side onto the hopper support until it clips in place.
Eccellenza Express – Service Manual Replacing a Powder Dispenser Motor 1. Open the front door and remove the powder dispensers (see page 25). 2. Remove the three screws securing the motor cover, and then remove the cover. 3. Remove the two screws securing the motor that requires replacing. 4. Remove the motor from the support.
Eccellenza Express – Service Manual 5. Disconnect the power wires (inline connector) from the motor that needs to be replaced. To install the replacement powder dispenser motor, follow these same instructions in the reverse order.
Eccellenza Express – Service Manual Replacing the Power Supply 1. Switch the machine power off and disconnect the service cord. 2. Remove the right side panel (see page 13). 3. Open the rear service panel (see page 14). 4. Remove the plastic protector caps from the two terminal blocks on the power supply. 5. Disconnect the four wires from the upper terminal block, and disconnect the three wires from the lower terminal block.
Eccellenza Express – Service Manual 6. From the inside of the machine (just behind the dual outlet valve manifold), loosen the three screws that secure the power supply to the rear wall of the machine. 7. Lift the power supply until the screws are clear of the keyhole slots, and remove the power supply. 8. Install three screws onto the new power supply, but do not tighten them. There should be enough clearance between the screw head and the power supply to clear at least one thickness of sheet metal. 9.
Eccellenza Express – Service Manual 11. Connect the four wires to the upper terminal block. With the four screws loosened on the terminal block at the top of the power supply, insert the wiring terminals under their respective screws and tighten the screws to secure the terminals in place. Red a. b. c. d. Red Blue White Terminal Terminal Terminal Terminal Screw Screw Screw Screw #1 #2 #3 #4 – – – – Red wire Red wire Blue wire White wire 12.
Eccellenza Express – Service Manual Replacing the Control/Options Boards 1. Switch the machine power off and disconnect the service cord. 2. Open the rear service panel (see page 14). 3. Disconnect all of the wiring harness connectors from the control board / options board assembly. Also disconnect the ground wires from the tab on the control board heat sink. 4. Lift the control board/options board assembly upward until it clears the board support bracket, and remove the board assembly.
Eccellenza Express – Service Manual 5. Align the tabs on the new control board / options board assembly with the tabs on the board support bracket, and push down on the board assembly to lock it in place. 6. Reconnect all of the wiring harness connectors to the control board / options board assembly, including the ground wires to the tab on the control board heat sink. Start by connecting the rear harnesses first.
Eccellenza Express – Service Manual Replacing the Expansion Board and LCD Display & Touch Panel The following procedure will guide you through the process of replacing the LCD display and the touch panel. 1. Open the front door of the machine. 2. Remove the expansion board cover. a. Open the clip and remove the wiring harness from it. b. To remove the cover, remove the four screws securing the cover to the door.
Eccellenza Express – Service Manual Expansion Board 3. To remove the expansion board: a. Disconnect all of the wiring connectors from the expansion board. b. Remove the screws securing the expansion board to the door. 4. To install the expansion board: a. Align the expansion board with the standoffs on the front door. b. Secure the expansion board to the door using six screws. c. Connect all of the wiring connectors to the expansion board. Each connector is polarized to help simplify connections.
Eccellenza Express – Service Manual LCD Display and Touch Panel CAUTION: Use caution when handling the LCD display and the touch panel as both of these assemblies contain glass and are very fragile. 5. To remove the LCD display and touch panel: a. Disconnect the wiring to the LCD display and the touch panel. b. Remove the two top screws securing the display to the door. c. Remove the two bottom screws securing the display to the door.
Eccellenza Express – Service Manual b. While holding the touch panel in position, place the LCD display over the touch panel, and secure the bottom of the display using two screws. Make certain that the touch panel stays positioned between the display and the door while installing the two screws. Touch Panel c. With the touch panel and the LCD display properly aligned, install the two top screws to secure both to the front door. d.
Eccellenza Express – Service Manual Replacing the Temperature Probe 1. Switch the machine power off and turn off the water supply. 2. Drain the water tank. 3. Remove the top cover (see page 15). 4. Remove the coffee bean hoppers (see page 23). 5. Remove the bean dispenser motor assembly (see page 24). 6. Open the rear service panel (see page 14). 7. Remove the right side panel (see page 13). 8. Pull the temperature probe out of the grommet securing it to the top of the water tank.
Eccellenza Express – Service Manual 9. Disconnect the temperature probe wiring. a) The inline connector for the temperature probe is located at the rear of the machine, above the power supply. b) Once disconnected, pull the inline connector (on the probe harness) through the channel in the corner above the power supply. 10. Connect the wiring on the new temperature probe. a) Pass the inline connector on the temperature probe harness through the channel in the corner above the power supply.
Eccellenza Express – Service Manual Replacing the Outlet Valves 1. Switch the machine power off and unplug the service cord. 2. Remove the machine side panels (see page 13). 3. Drain the water tank (see page 20). NOTE: The Eccellenza Express is equipped with a single outlet valve on the right side (for the coffee) and a dual outlet valve manifold on the left side (two stacked outlet valves in one assembly - one for the powder and one for hot 4.
Eccellenza Express – Service Manual 6. Disconnect the outlet hose for the valve to be replaced. In the case of the valve manifold, disconnect both of the outlet hoses. 7. Disconnect the wiring for the valve to be replaced. In the case of the valve manifold, disconnect both sets of wires. 8. Connect the outlet hose(s) onto the replacement valve(s). 9. Connect the power wires onto the replacement valve(s).
Eccellenza Express – Service Manual Replacing the Water Tank 1. Switch off the power to the machine, and unplug the service cord. 2. Remove the side panels (see page 13). 3. Drain the water tank (see page 20). 4. Remove the top cover (see page 15). 5. Remove the coffee bean hoppers (see page 23). 6. Remove the bean dispenser motor assembly (see page 24). 7. Remove the temperature probe (see page 38). 8. Remove the outlet valves (see page 40). 9. Disconnect the wiring from the water level probes. 10.
Eccellenza Express – Service Manual 11. Remove the Oetiker circle clamp and disconnect the inlet hose from the inlet fitting at the bottom of the water tank. 12. Lift the water tank up and out the top of the machine. To re-install the hot water tank, follow these same instructions in the reverse order. Removing the Heater Element Removing the Thermal Cut-Off Switch With the water tank removed from the machine, remove the water tank lid retaining bracket.
Eccellenza Express – Service Manual Disassembling the Dual Valve Manifold 1. Remove the two black clips (top and bottom center clips) securing the two valves together, and gently pull the two valves apart. 2. Remove the two clips securing the valve end cap to the valve body and gently remove the end cap. There are two o-rings located between the valve body and the end cap, and they must be replaced when re-assembling the valve. 3.
Eccellenza Express – Service Manual Disassembling an Outlet Valve Overview of Outlet Valve Components Breather Tube O-Ring Diaphragm Hex Nut & Washer Plunger Housing Coil Plunger Valve Body - Outlet Valve Body - Main Plunger Spring Spacer 1. Remove the breather tube from the valve. 2. Rotate the outlet section of the valve body counterclockwise to release it from the main valve body, and pull the two sections apart.
Eccellenza Express – Service Manual 4. On the main valve body, twist the ground tab clockwise to free the plunger housing, and pull it away from the main valve body. This exposes the plunger and assembly. Be careful not to lose the small spring inserted into the end of the plunger. 5. Pull the plunger assembly out of the main valve body. This exposes the diaphragm installed onto the tip of the plunger. 6. Remove the diaphragm by pulling it off of the tip of the plunger.
Eccellenza Express – Service Manual Replacing the Inlet Valve NOTE: The inlet valve consists of an assembly of hoses, fittings and a backflow prevention valve secured together by Oetiker (circle) clamps. To replace any component on this assembly, existing clamps will need to be broken using cutters. New clamps must be installed when re-assembling the inlet valve components. 1. Switch the machine power off and unplug the service cord. 2. Disconnect the water supply and drain the water tank. 3.
Eccellenza Express – Service Manual 8. Secure the tubing assembly to the new inlet valve with a new circle clamp (Oetiker). 9. Reconnect the power wires to the valve. 10. Re-connect the water supply to the inlet valve. 11. Switch the machine power on – the inlet valve will open and the water tank will start filling. 12. Check for leaks and repair, if required. 13. Re-install the left side panel.
Eccellenza Express – Service Manual Replacing the Bean Grinder 1. Switch the machine power off and unplug the service cord. 2. Remove the left side panel (see page 13). 3. Remove the top cover (see page 15). 4. Remove the left bean hopper (see page 23). 5. The top of the machine should look like the image below. The access holes for the grinder mounting screws are now exposed. 6. Disconnect the wiring from the grinder.
Eccellenza Express – Service Manual 7. Insert a Philips screwdriver through the access holes at the top of the machine and remove the four mounting screws for the grinder. 8. The grinder can now be removed. To re-install the bean grinder, simply follow these same instructions in the reverse order.
Eccellenza Express – Service Manual Replacing the Whipper Motor NOTE: Replace the impeller if it has been removed and re-installed multiple times as it may become loose on the whipper shaft and fall off during operation. 1. With the machine power switched off, remove the left side panel (see page 13). 2. Disconnect the inline wiring connector that supplies power to the whipper motor.
Eccellenza Express – Service Manual 3. Remove the steam trap from the whipper chamber, and disconnect the outlet hose. 4. Turn the small handle on the locking ring (on the whipper base) to the right until it stops. This unlocks the whipper chamber from the whipper base, allowing it to be pulled off. 5. Remove the screw securing the top of the whipper base to the machine wall, and turn the handle on the locking ring to the left until it stops.
Eccellenza Express – Service Manual 6. While pressing down on the locking clip at the front of the base, press down on the clip at the rear of the base, and push it out through the front of the wall. 7. Transfer any required components from the old whipper motor to the new whipper motor. 8. Install the new motor into the cutout in the machine wall. Install the bottom of the assembly first, and then push the top of the assembly into the cutout until the plastic clip locks it in place. 9.
Eccellenza Express – Service Manual 11. Install the steam trap (vacuum cap) onto the whipper chamber. 12. Connect the inline wiring connector that supplies power to the whipper motor. 13. Re-connect the whipper outlet hose. 14. Re-install the machine left side panel. 15. Perform a “Powder Rinse Cycle” to flush any powder that may have fallen into the whipper chamber.
Eccellenza Express – Service Manual Cleaning the Vacuum Duct (Powder System) 1. Swing open the powder dispenser bracket. 2. Remove the steam trap and the whipper bowl from the whipper assembly (see page 51). 3. Pull out the vacuum duct. 4. Separate the two vacuum duct parts and thoroughly clean and dry them. 5. Re-install the vacuum duct. 6. Re-install the whipper components.
Eccellenza Express – Service Manual Replacing the Whipper Vacuum Fan 1. With the machine power switched off, remove the left side panel (see page 13). 2. Remove the brewer (see page 18). 3. Disconnect the wiring to the fan, and remove the vacuum tube connected to the top of the fan. 4. The fan is secured to the wall of the machine using two single-use plastic ratchet fasteners. 5. To remove the fan, gently pry each side of the fan until it slides free from the two ratchet fasteners.
Eccellenza Express – Service Manual 6. Slide the new ratchet fastener through the holes on the inside of the machine (the wall at the left of the brewer area). 7. While maintaining pressure on the ratchet fastener on the inner wall of the machine, slide the fan onto the fastener from the outer wall, and press it onto the fastener until it is secure. Repeat this procedure for the second ratchet fastener. 8. Connect the wiring to the fan, and connect the vacuum tube to the top of the fan. 9.
Eccellenza Express – Service Manual Replacing the Exhaust Fan 1. With the machine power switched off, open the rear service panel (see page 14). 2. Remove the exhaust fan cover by prying it off – it is clipped directly onto the fan. 3. Disconnect the power wires to the exhaust fan. 4. Remove the four screws and hex nuts securing the exhaust fan to the service panel. 5. Remove the old fan. To re-install the rear exhaust fan, follow these same instructions in the reverse order.
Eccellenza Express – Service Manual Replacing Main Power Components The service cord must be disconnected from the wall outlet when servicing these components. They remain live even when the main power is switched off at the rear of the machine. The main power components are all secured to the rear of the machine, under the rear service panel. Opening this panel provides access to the two fuse holders, the power supply, the main power switch and the main power plug for the service cord.
Eccellenza Express – Service Manual Main Power Switch 1. Compress the clips on each side of the switch, and push it out through the opening at the bottom rear of the machine. 2. Disconnect the wiring from the main power switch. 3. Connect the wiring to the new power switch. i. ii. iii. iv. Black wire (hot) -> connect to tabs #1a on the switch. Black wire (hot) - dual terminal -> connects to tab #1 on the switch White wire (neutral) - dual terminal -> connects to tab #2 on the switch.
Eccellenza Express – Service Manual Service Cord 1. Disconnect the service cord’s black and white wires from the main power switch. 2. Disconnect the green wire from the ground terminal. 3. Compress and remove the strain relief securing the service cord to the bottom of the machine, and remove the service cord. 4. Install the new service cord. 5. Reconnect the wiring to the power switch. i. Black wire (hot) –> connects to #1a. ii. White wire (neutral) -> connects to #2a. 6.
Eccellenza Express – Service Manual Installing the Coin Changer The Eccellenza Express uses the “MDB–Level 3” protocol to communicate with a compatible coin changer.
Eccellenza Express – Service Manual Install the coin changer housing 1. With the machine power switched off, remove the machine’s right side panel. The original right side panel is no longer required as the coin changer housing replaces it. 2. Locate the changer harness in the machine (clipped at the bottom of the machine). 3. Connect the white connector at the end of the wiring harness to the connector on the harness coming from the coin changer housing. 4.
Eccellenza Express – Service Manual Install the coin changer assembly 1. Unlock the coin changer housing and pull the door open. 2. Loosen the three mounting screws on the inner wall of the housing. 3. Slide the coin changer over the three screws (there are three keyhole slots at the rear of the changer) and push down on it, making sure all three screws are inserted into the slot. 4.
Eccellenza Express – Service Manual 5. Connect the coin changer wiring to the small board-mounted connector in the changer housing. 6. Close and lock the door of the coin changer housing. NOTE: The coin changers used in the Eccellenza Express (Coinco® Guardian 6000™ and Coinco® Quantum 700™ Series) are available in several configurations and can be customized using the changer’s own built-in software and hardware.
Eccellenza Express – Service Manual Installing the Printer System Installing the Printer and Housing With the machine power switched OFF, remove the dispenser cover, top cover and the right side panel. Install the new right side panel with printer housing onto the machine. Re-install the dispenser cover and top cover. 66 Connect the printer to the interface cable located beneath the water tank. To open the printer housing door, unlock the housing door and swing it downwards.
Eccellenza Express – Service Manual the Printer: Enable ⇒ Switch the machine power on and Clock: Set ⇒theEnter the “Set-Up” Mode ⇒ ⇒ ⇒ ⇒ ⇒ ⇒ ⇒ ⇒ ⇒ ⇒ make sure it is in Vending (Coin) mode.
Eccellenza Express – Service Manual Installing the Printer Paper Roll* * Thermal printer paper is required – available at office supply retailers (not available from VKI) For correct paper loading (automatic or manual), cut the paper at the beginning of the roll according to the following recommendations. Remove the paper roll retainer from the end of the paper roll spindle. Install the roll onto the spindle and re-install the paper roll retainer.
Eccellenza Express – Service Manual Automatic Paper Loading Paper roll not shown to clarify illustration With the machine power on and the printer power online (II), insert the paper into the printer and then the roller will automatically feed the paper for a few centimeters. The cutter will then cut off the excess paper. To properly align the paper with the printer guides, press the “Paper Feed” (>>) button to feed a few centimeters of paper through the printer - this is done to align the paper.
Eccellenza Express – Service Manual Lower the head-up lever to lower the print head onto the paper. Press the ON/OFF line (II) button to switch on the printer. To properly align the paper with the printer guides, press the “Paper Feed” (>>) button to feed a few centimeters of paper through the printer - this is done to align the paper. Once done, cut off any excess paper and close and lock the printer housing door.
Eccellenza Express – Service Manual Replacing the Printer Module 1. Open the printer housing door and remove the printer paper roll from the printer unit. 2. Remove the printer housing back panel to expose the wiring harness. To create slack in the wiring, the harness must be unsecured from the housing wall by lifting it up and out of the notch in the metal.
Eccellenza Express – Service Manual 3. Remove the printer lock plate by removing the plastic wing nut that secures it and sliding the plate towards the top of the printer door. 4. Lift the printer off the door and rotate it slightly. Disconnect the two wiring connections at the rear of the printer. The printer can now be completely removed.
Eccellenza Express – Service Manual 5. Connect the two wiring connections to the rear of the new printer, and properly position the printer onto the door. 6. Place the printer lock plate onto the printer door and slide it down over the edges of the printer, making sure it locks into the metal at the bottom of the door to secure the printer in position. 7. With the printer door still open, secure the wiring harness to the notch in the metal and reinstall the printer housing back panel.
Eccellenza Express – Service Manual Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Verify the brewer motor wiring. Brewer Error An error has been detected with the brewer. • The brewer may be jammed. Repair or replace the brewer. • The brewer motor may be jammed. Repair or replace the brewer motor. • Press "START" (the TEXT BOX at the top of the screen) to cycle the brewer. Brewer Home Error. Press Start to find home The brewer is not in the home or starting position.
Eccellenza Express – Service Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES Factory Settings Version Error The version of Factory Settings is not compatible with the machine model. • The Factory settings file you are attempting to load is not the correct version for the firmware in the machine. Load the proper version of the Factory Settings file. Filling Water Tank The water tank is filling. • Normal operating message and does not indicate an error.
Eccellenza Express – Service Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES Printer Error The printer wiring is not connected. • Connect the wiring to the printer module. Printer Offline The printer is connected but it is offline. • Press the ON/OFF line button (power) on the printer. SPI Eeprom Error No communication to the options board. • Check the wiring to the board. • Replace the options board. • Check the 15 amp fuse. Tank Not Heating Error The hot water tank is not heating.
