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Eccellenza Express – Operating Manual 2 May 13, 2015
Eccellenza Express – Operating Manual Table of Contents Safety Information .............................................................................. 5 Specifications ...................................................................................... 7 Equipment Overview (Exterior) ........................................................... 8 Equipment Overview (Interior) ........................................................... 9 Unpacking .........................................................
Eccellenza Express – Operating Manual Table of Contents Set Interface Menu .......................................................................... 43 Language Setting ....................................................................... 43 Interface Settings ...................................................................... 44 Enable/Disable Buttons ............................................................... 44 Setting the Buzzer Pitch/Volume ..................................................
Eccellenza Express – Operating Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation and operation of this coffee maker. This equipment must be used specifically for the purpose for which it is designed. The manufacturer is not responsible for damage or injury resulting from improper use of this equipment.
Eccellenza Express – Operating Manual Safety Information Never attempt to override the safety features incorporated into the equipment. They are there for your protection and should never be bypassed under any circumstances. Always switch the power off and disconnect the service cord when cleaning the interior of the coffee maker. Components inside the coffee maker can cause electrical shock resulting in personal injury.
Eccellenza Express – Operating Manual Specifications Voltage Rating 120 Volts AC @ 60hz (120 Volt Model) 240 Volts AC @ 50hz (240 Volt Model) Heater Wattage 1100 Watts Weight (empty) 76 lbs (34.5 kg) Coffee Bean Hopper Capacity (2) approximately 1.3 lbs (600 g) each Powder Capacity (2) approximately 1.1 lbs (500 g) each Cup Sizes Variable capacity Brewing Capacity 60 x 8.0 oz. (240ml) cups/hour Water Tank Capacity 0.79 gallons (3 liters) Waste Bin Capacity 1.
Eccellenza Express – Operating Manual Equipment Overview (Exterior) Coffee Bean Hoppers Bean Hopper Lock LCD Display and Selection Buttons (Touch Screen) Front Door Lock Cup Stand & Grill NOTE: The Eccellenza Express is equipped with a touch-screen LCD display. Scrolling through options and making selections is accomplished by touching the options or selections required on the front screen of the machine.
Eccellenza Express – Operating Manual Equipment Overview (Interior) Coffee Bean Hoppers Powder Hoppers Coffee Bean Grinder Brewer Whipper Grounds Tray Interior Buttons Cup Stand & Grill May 13, 2015 Waste Bin 9
Eccellenza Express – Operating Manual Unpacking NOTE: Prior to signing for the delivery, check the shipping carton for damage. Indicate any damage on the delivery slip and have the driver sign acknowledging it. Damages during shipping must be claimed with the carrier, and not with VKI Technologies. 1. Cut the two straps on the outside of the box. 2. Open the flaps on the top of the box and remove the foam bolster from the top of the machine. 3. Use the box flaps to lift the box up and off of the machine.
Eccellenza Express – Operating Manual Plumbing the Machine Installation of this equipment must comply with all local, state/provincial and federal plumbing codes. It is the responsibility of the installer (and not VKI Technologies) to research and to comply with all of these codes. NOTE: When installing the Eccellenza Café onto a cabinet or countertop, ensure that the machine is level. This is done by adjusting the levelers (legs) at the bottom of the machine. 1.
Eccellenza Express – Operating Manual 4. Water Fittings & Valves - Material Requirements (Conforms to NSF-51 & NSF-61): Fittings & valves (water supply connection - water filter head - brewing equipment): ► NSF CONFORMING: BARB type fittings with OERTIKER clamps ► PREFERENCE: Custom nickel plated brass ► ALTERNATE: Stainless Steel (much more costly) Quick-connect type fittings are not approved for use with any VKI manufactured equipment.
Eccellenza Express – Operating Manual Water Filter To maintain the equipment warranty, VKI requires the use of a high quality water filter (such as Everpure™ Filters) which will eliminate most odors present in water, and reduce the amount of particles entering the water tank. The following are basic instructions for installing a cartridge type filter using a head bracket (Everpure™ type filter). 1. Assemble the retaining bracket to the filter head. 2.
Eccellenza Express – Operating Manual Initial Coffee Water Level Adjustment When the Eccellenza Express is initially installed, you may be required to adjust the coffee water level in the cup. Instead of going into the set-up and changing multiple water settings, you can simply adjust the restrictor on the coffee valve to compensate. 1. Remove the right side panel. a) Remove the two screws securing the panel to the machine. 2. Adjust the restrictor on the coffee valve using an Allen key.
Eccellenza Express – Operating Manual Filling the Coffee Bean Hoppers 1. Unlock the coffee bean hopper cover, lift it up to remove it, and set it aside. 2. Remove the individual hopper lids and set them aside. 3. Fill the hoppers with fresh coffee beans. a) Coffee blend 1* beans in the left hopper (labeled Coffee 1). b) Coffee blend 2* beans in the right hopper (labeled Coffee 2). * The milder of the two blends must always be used in the Coffee 1 hopper and the stronger in the Coffee 2 hopper.
Eccellenza Express – Operating Manual 4. Replace the individual hopper lids. 5. Replace the coffee bean hopper cover and lock it in place. 6. Open the front door and press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clear Coffee 1” button to reset the “Refill” reminder message for the left bean hopper. b) Press the “Clear Coffee 2” button to reset the “Refill” reminder message for the right bean hopper. 7.
Eccellenza Express – Operating Manual Filling the Powder Hoppers 1. Open the front door, remove the lid from the powder hopper to be refilled and set it aside. Powder 1 = Milk* Powder 2 = Hot Chocolate* * For reference purposes only. 2. Fill the hopper with powder product and re-install the hopper lid. 3. Repeat the same procedure for the other powder product hopper, if required.
Eccellenza Express – Operating Manual 4. Press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clr Powder 1” button to reset the “Refill” reminder message for Milk. b) Press the “Clr Powder 2” button to reset the “Refill” reminder message for Chocolate. 5. Press the “CYCLE BREWER” button once more to cycle the brewer back to the home position and exit back into standby mode. 6.
Eccellenza Express – Operating Manual Checking the Water Temperature The temperature of the water in the water tank can be checked at any time while the machine is in standby mode. To check the water temperature, press the “Language” button and keep it pressed for five seconds. The temperature is then displayed in the lower center of the screen. The remove the temperature reading from the screen, press the “Language” button and keep it pressed for five seconds.
Eccellenza Express – Operating Manual Emptying the Waste Bin 1. Unlock and open the front door. 2. Lightly lift and swing open the powder hopper support. 3. Remove and empty the waste bin. 4. Re-install the waste bin and swing the powder hopper support back to its original position.
Eccellenza Express – Operating Manual 5. Press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clr Waste Bin Count” button to reset the “Empty” reminder message for the Waste bin. 6. Press the “CYCLE BREWER” button once more to cycle the brewer back to the home position and exit back into standby mode. 7. Close the front door and lock it.
Eccellenza Express – Operating Manual Viewing & Resetting the Counters Press “Set-Up” button on the interior panel. ► The Set-Up menu displays on the LCD Screen. As a safety precaution, this is the only menu that is visible when initially entering the Set-Up menu. A password is required to access the more critical settings. As there is only one selection available without entering a password, press the “COUNTERS” selection (or the “ENTER” button) to access the counters.
Eccellenza Express – Operating Manual Error Counter This menu tracks the last ten errors 1 that were detected by the equipment. This is a useful feature as you can check to see if any error keeps repeating (such as a “Check Water Source” error, for example), and then it can be corrected to prevent a reoccurrence. In some cases, the customer may report a fault that is no longer present when the technician arrives. Checking the error counters may help identify the fault that was reported. 1.
Eccellenza Express – Operating Manual Vend Counter This menu tracks the number of beverages dispensed by the unit since the counters were last cleared. For example, if “Coffee 1” is selected, the display shows the total number of cups (all sizes, all strengths) of Coffee 1 that were dispensed. It is also possible to get more specific information, such as the number of cups by cup size, strength, etc., by accessing further into the product’s counter. 1.
Eccellenza Express – Operating Manual 4. To view how many medium cups were dispensed, select the “Medium Size” option until it is highlighted. In this case, of the 16 beverages dispensed, 15 were a medium size. 5. To view how many large cups were dispensed, select the “Large Size” option until it is highlighted. In this case, of the 16 beverages dispensed, none were of the large cup size.
Eccellenza Express – Operating Manual Total Counter 1. After accessing the counter menu, select the “TOTAL COUNTER” option on the screen. 2. The menu now displays the “Total Public” counter. This counter displays the total number of beverages distributed by the machine since it was put into service. NOTE: The “Total Private” counter (which is only visible after entering the “SetUp” password) acts as an ‘odometer’ for the Eccellenza Express and cannot be cleared (reset to zero).
Eccellenza Express – Operating Manual Clearing Message Counters 1. Open the front door and press the “CYCLE BREWER” button. The brewer will cycle and stop, and the screen now displays the following: a) Press the “Clr Hopper 1” button to reset the “Refill” reminder message for Colombian. b) Press the “Clr Hopper 2” button to reset the “Refill” reminder message for French Roast. c) Press the “Clr Powder 1” to reset the “Refill” reminder message for Milk.
Eccellenza Express – Operating Manual Programming This section of the manual guides you through the process of making changes to settings, and activating features/functions of the Eccellenza Express. As the procedure is similar for adjusting all of the settings in the equipment Set-Up mode (and there are dozens of possible settings), only a few examples will be detailed step-by-step. Refer to the flowcharts provided as a reference when navigating the equipment’s software.
Eccellenza Express – Operating Manual 2. Enter the Access Code (password) using the selection panel buttons. a) The LCD will change to display numbers corresponding to the selection panel buttons. b) Enter the password* using the corresponding selection buttons. c) A small box becomes visible as the password is being entered. Once the password is entered, press the TEXT BOX at the top of the screen. Contact VKI for Password* d) If the correct password has been entered, a confirmation message appears.
Eccellenza Express – Operating Manual e) The screen then automatically changes after one second and the full set up menu appears. The Set-Up Main Menu contains the following options: SET PRODUCT Adjust product and water timings. Also used for adjusting grinding time, if this option is available. SET BREWER Adjust pause timings, carafe settings, double-cup settings and fine tuning of the brewer cycle. SET WATER TANK Set the water temperature and access the Empty Water Tank cycle.
Eccellenza Express – Operating Manual Set-Up Menu Structure The following series of flowcharts outline the menu structure when accessing the Eccellenza Express set-up. Each arrow points to the next level in the set-up. Consequently, pressing the “Previous” button while navigating the menu returns you to the previous level. A menu that continues off the page ends with a large letter or number. The next level of the menu starts on a succeeding page, beginning with that same letter or number.
Eccellenza Express – Operating Manual Set Coffee Menu Settings Accessed in this Menu Set Coffee Product Set Coffee Water Set Grinder Time While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level. NOTE: To get the recommended gram throws for the coffee blend or powder type being used in the Eccellenza Express, you’ll need to contact your supplier.
Eccellenza Express – Operating Manual Beverage Product and Water Settings 1. To access the SET PRODUCT menu, press SET PRODUCT on the touchscreen. Please note that product timing and water timing can be adjusted while in this menu. 2. The display changes to show a list of products.
Eccellenza Express – Operating Manual 3. Scroll to the selection that requires adjusting by pressing the UP or DOWN buttons at the left of the LCD screen. 4. Press the required selection on the screen to access the settings for that selection. In this example, CAPPUCCINO is used. 5. In this case, the options available are the following: 6. For this example, the coffee will be adjusted (should another option be required, simply select it on the touch-screen). Press SET COFFEE to access this option.
Eccellenza Express – Operating Manual 7. The screen now displays the following. Select whether to set the product, water or grinder timing – in this case, the product timing will be adjusted. 8. To set the product time for Coffee 2, select it on the touch-screen. The screen will display the following: 9. To set the timing for the small cup size, press the enter button (should another option be required, scroll to that option using the UP or DOWN buttons or select it on the screen).
Eccellenza Express – Operating Manual Set Powder Menu Settings Accessed in this Menu Set Powder Product Set Powder Water Set Powder Pulses While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level. Note that the all product settings increase or decrease by 1 gram increments.
Eccellenza Express – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
Eccellenza Express – Operating Manual Set Brewer Menu Settings Accessed in this Menu Set Top Pause Set Bottom Pause Set Pouring Time Set Maximum Cups per Carafe Set Double Cup While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Express – Operating Manual Brewer Settings 1. While in the Set-Up mode, select the SET BREWER option on the screen. 2. The screen will display the following: The SET BREWER menu contains the following options: Top Pause Time – adjust Top Pause timing Bottom Pause – adjust Bottom Pause timing Pouring Time – adjust Pouring Pause timing Set Max Carafe – set the maximum number of cups per carafe Set Double Cup – enables the double cup feature 3.
Eccellenza Express – Operating Manual 4. The display will change to show a list of products. The factory default SET PRODUCT Menu contains the following options: Coffee 1 (Light Med Roast) – coffee 50/50 (House Blend) - coffee Coffee 2 (Dark Roast) - coffee Cappuccino – coffee & milk Mochaccino – coffee, chocolate & milk Caffe Latte – coffee & milk Espresso - coffee Hot Cocoa – chocolate Hot Milk Choco – chocolate & milk Café Mocha – coffee & chocolate Hot Water – hot water for tea, etc. 5.
Eccellenza Express – Operating Manual 7. The screen changes to display the cup size options. Select the required cup size on the screen to access it. 8. At this point, select the strength required on the screen. 9. The pause timing is now displayed. Increase or decrease the pause timing by using the UP or DOWN buttons. NOTE: Any references made in this manual to coffee blends and powder products are for example purposes only.
Eccellenza Express – Operating Manual Double Cup Setting Any one of the three cup sizes can be programmed to dispense a double-cup (two consecutive cups) using this feature. For example, to brew a 24-oz. beverage, you can set the 12-oz. large cup to brew a double-cup. 1. While in the Set-Up mode, select the SET BREWER option to access this menu. 2. Scroll to the Set Double Cup menu, and select it. 3. Select the cup size to be double-cupped. 4.
Eccellenza Express – Operating Manual Set Interface Menu Settings Accessed in this Menu Enable/Disable Buttons Language Setting Set Buzzer Move Cup Size Button Position Set Default Cup Size & Strength Set Clock Page 52 While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Express – Operating Manual Interface Settings 1. While in the Set-Up mode, select the SET INTERFACE option to access this menu. 2. The screen will display the following: This menu contains the following options: Buttons Enable – enable/disable buttons and features Language – set the default language Set Message – disable messages, or set them to passive/active Set Buzzer – adjust the volume/pitch of the buzzer Set Clock – set the time on the machine’s internal clock Enable/Disable Buttons 1.
Eccellenza Express – Operating Manual 2. The following screen will be displayed. This menu contains the following options (factory default): Coffee Cappuccino Mochaccino Caffè Latte Café Mocha Espresso Hot Cocoa Hot Milk Choco Hot Water Coffee 1 50/50 Coffee 2 More Buttons* *More Buttons – enter this option to enable/disable the Cup Sizes and Strengths 3. Scroll to the selection that requires adjusting by pressing the DOWN button on the screen.
Eccellenza Express – Operating Manual 4. The screen will display the following: 5. Select the BUTTON DISABLE option on the screen. 6. The screen will now automatically revert to the list of beverages, in case another beverage needs to be disabled. NOTE: Any references made in this manual to coffee blends and powder products are for example purposes only. The actual products used in the equipment may be different than the examples used in this manual.
Eccellenza Express – Operating Manual Setting the Buzzer Pitch/Volume 1. While in the Set-Up mode, select the SET INTERFACE option on the screen. 2. Select the SET BUZZER option on the screen. 3. Three options appear for the buzzer setting: a. Activated – the buzzer is enabled b. Deactivated – the buzzer is turned OFF c. Set Tone – the pitch/volume adjustment of the buzzer Select the SET TONE option on the screen. 4. Using the UP or DOWN button, adjust the buzzer tone. a.
Eccellenza Express – Operating Manual Moving Cup Size Button Position With the factory default settings, the Small Cup is in position 1, Medium Cup is in position 2 and Large Cup is in position 3 (these positions are the order in which the cups appear on the screen when selecting a beverage). This feature allows you to change the position of each of the cup sizes. 1. While in the Set-Up mode, select the SET INTERFACE option on the screen. 2. Select the BUTTONS ENABLE option. 3.
Eccellenza Express – Operating Manual 5. Select the “BUTTON POSITION” option. With the factory default settings, the Medium Cup size is set at position 2. 6. Press the DOWN button to change it to position 1. Conversely, you can press the UP button to change it to position 3. NOTE: Moving the Medium Cup size to position 1 causes the Small Cup size that previously occupied this position to assume position 2.
Eccellenza Express – Operating Manual Set Default Cup Size & Strength This feature allows you to set a default cup size and coffee strength for the machine. By setting these defaults, it you disable all of the cup sizes and/or strengths, the cup size and/or strength selection screens will be bypassed and will not appear during the user’s beverage selection process. To set the default cup size: The default cup size is always the regular cup size (the cup size that is set for position 1).
Eccellenza Express – Operating Manual 4. Scroll to and select the strength that you want to set as your default. In this example, the Medium Strength setting will be used. 5. Select the Set Default option to set this strength as the default strength. 6. The screen then automatically reverts to the previous screen. 7.
Eccellenza Express – Operating Manual Set Message Menu Settings Accessed in this Menu Enable/Disable Messages Setting Reminder Message Timers While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level. Message Settings 1. While in the Set-Up mode, select the SET INTERFACE menu on the screen to access it. 2. Select the “SET MESSAGE” option on the screen.
Eccellenza Express – Operating Manual 3. Select the “MESSAGE ON/OFF” option on the screen. 4. Scroll to and select the message that needs to be adjusted. 5. Select one of the following options for the message: Message OFF – No message will appear. Message ON Passive – The message will be displayed, but the unit will continue to function normally. Message ON Active – The message will be displayed and the unit will function in a limited capacity (or not at all) until the message is cleared.
Eccellenza Express – Operating Manual Setting the Message Counters The message counters tell the machine when to display a message reminding the user that certain maintenance is required (for example, refilling product dispensers, emptying the waste container, etc.). This menu allows you to charge the frequency (timing) at which these reminder messages are displayed. 1. While in the Set-Up mode, select the SET INTERFACE menu on the screen to access it. 2. Select the “SET MESSAGE” menu. 3.
Eccellenza Express – Operating Manual 4. Select the message that needs to be adjusted - in this example, the “WASTE CONTAINER” message. 5. The time setting before this message appears is displayed in the white box. 6. Increase or decrease the timing using the “UP” or “DOWN” buttons. Increase Setting Decrease Setting NOTE: While in this menu, you can reset all of the message counters to their default settings by pressing the “DEFAULT COUNTERS” button.
Eccellenza Express – Operating Manual Waste Container Message Settings if Using a Waste Chute The equipment comes factory set for use with the supplied waste container. Should a waste chute system (optional) be used with a different sized waste container, the timing for the waste container message counter must be set accordingly in the “SET INTERFACE ► SET MESSAGE ► SET COUNTER” menu.
Eccellenza Express – Operating Manual Counters Menu Settings Accessed in this Menu Error Counters Beverage Counters Cash Counters Resetting Counters *See page 22 for more detailed information about the counters. While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Express – Operating Manual Set Vending Menu Settings Accessed in this Menu Set Beverage Prices Force Vending Money System Type Bill Denomination Setting NOTE: This menu is only visible when the Eccellenza Café is set to “Coin” mode. It does not appear in “Free” mode. While in Set-Up, use the “Up” or “Down” arrows to scroll through the available options, press the required option or press “Enter” to select and advance one level, or press “Previous” to go back one level.
Eccellenza Express – Operating Manual Secondary Settings Throughout the programming section of this manual, you may notice certain secondary functions or settings in the equipment Set-Up that are not described in detail in this manual. A table with a quick description of these functions and settings is included to provide you with an idea as to what they control.
Eccellenza Express – Operating Manual Set Gram Throws Menu This menu allows you to set and test how many grams of a product (coffee or powder) are dispensed per second. Once the product ‘Grams per Second’ is set, the setting is applied globally for all beverages requiring this product (for all cup sizes and all strengths). NOTE: To get the recommended ‘Grams per Second’ setting for the coffee blend or powder type being used in the Eccellenza Express, you’ll need to contact your product supplier.
Eccellenza Express – Operating Manual 2. Select the product for which the gram throw is to be adjusted. In this example, COFFEE 1 is used. 3. In this example, the ‘Grams per Second’ setting is at 4.90. This setting may not necessarily apply for the current blend used for COFFEE 1. 4. To determine the ‘Grams per Second’ setting for the current blend being used, you need to manually dispense weigh the amount of coffee that is dispensed in one second.
Eccellenza Express – Operating Manual 8. Using the UP button, increase the gram throw setting for COFFEE 1 to 5.80. 9. Based on the ‘Grams per Second’ setting that you just entered, all of the beverages using COFFEE 1 will automatically be adjusted accordingly. 10. If necessary, repeat the process for the remaining products. NOTE: You can also increase or decrease each product setting individually in the “Set Product” menu.
Eccellenza Express – Operating Manual Set Powersaving Mode This menu allows you to set the machine to deactivate the heating element for a predetermined time every day to reduce energy consumption. NOTE: To use the Powersaving feature, the machine’s internal clock must first be set (see page 51). To set this feature; 1. Enter the machine set-up, scroll to the “Set Powersaving” menu and select it. 2. Select the “Enable Powersave” option and then select “Activated” to enable it. 3.
Eccellenza Express – Operating Manual Water Tank Temperature Setting 1. While in the Set-Up mode, select the SET WATER TANK option to access this menu. 2. The screen will display the following: The SET WATER TANK menu contains the following options: Set Water Temp – adjust temperature of water tank Empty Wat Tank – empty the water tank to the valve level 3. Select the “Set Water Temp” option on the screen to access it.
Eccellenza Express – Operating Manual 4. The following screen will be displayed. Pressing °C or °F toggles the temperature between °C and °F. This menu contains the following options: Set Point – the preset temperature for the water tank Vend Enable – the minimum temperature at which the machine will brew a beverage. 5. Select the SET POINT option on the screen. 6. Once in this menu, increase or decrease the temperature by using the UP or DOWN buttons.
Eccellenza Express – Operating Manual Empty Water Tank (to Valve Level) This feature allows you to drain the water tank to the valve level using the hot water outlet valve. This is a particularly useful feature should you need to replace an outlet valve as it is not necessary to completely drain the water tank, leaving most of the hot water in the tank. This greatly reduces the time required to reheat the water once the tank is refilled. 1. Turn off the water supply to the machine. 2.
Eccellenza Express – Operating Manual 5. Press and hold the “Text Box” button to begin draining the tank. The hot water valve will open until the water has drained to the valve level. Make sure you have a leak-proof container under the spout into which the water will be dispensed. Once the water stops, release the “Text Box” button to shut the outlet valve. 6. The outlet valve can now be removed. Consult the Eccellenza Express Service Manual for detailed valve removal instructions.
Eccellenza Express – Operating Manual Rinse Cycles Brewer Rinse Cycle WARNING: Make sure the waste container is under the brewer spout to catch the water coming from the brewer (throughout the complete rinse cycle). 1. Add VKI approved brewer cleaner to the brew chamber. 2. Press the "RINSE CYCLE" button on the control panel inside the front door. To exit the rinse cycle if it was pressed accidentally, press the “PREVIOUS” button on the front display. 3. Select the type of rinse cycle required.
Eccellenza Express – Operating Manual Quick Brewer Rinse Cycle 1. Press the "RINSE CYCLE" button on the control panel inside the front door. 2. Select the type of rinse cycle required. For a quick brewer rinse, press the "Quick Cof. Rinse" button on the front selection panel to begin the cycle. a) The machine will now go through the same motions as preparing a coffee beverage, however, only hot water will be dispensed into the brewer (without coffee grounds). Repeat this process, if necessary.
Eccellenza Express – Operating Manual Powder (Whipper) Rinse Cycle 1. Press the "RINSE CYCLE" button on the control panel inside the front door. 2. Select the type of rinse cycle required. For a whipper rinse, press the "Powder Rinse" button on the screen to begin the cycle. a) The machine will now dispense hot water through the whipper motor and tubing to rinse residual powder product that may have accumulated in the system. Repeat this process, if necessary.
Eccellenza Express – Operating Manual Maintenance To keep the Eccellenza Express running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers. Whenever possible, replace the components requiring maintenance with new or refurbished ones, and then refurbish the older components at your shop.
Eccellenza Express – Operating Manual Monthly ► Perform a Brewer Rinse Cycle – the full Brewer Rinse cycle requires the use of brewer cleaner to remove oils and stains from the brewer. ► Clean the Brewer Filter Screen – to minimize servicing time, replace the filter screen with one that has already been cleaned, then clean the stained filter screen at the shop and use it the next time a filter screen replacement is required.
Eccellenza Express – Operating Manual Sanitization – Milk System Should the Eccellenza Express milk system require sanitization, all of the following components must be removed and soaked in a sanitizing solution for 30 minutes.
Eccellenza Express – Operating Manual Removing the Brewer 1. Open the front door of the machine, and remove the waste bin. 2. Disconnect the hose from the brewer, and disconnect the powder and hot water hoses from the spout support. 3. While lifting the front of the brewer slightly, press down on the top of the spout support plate and pull it towards the front until it clears the brewer spout and can be removed.
Eccellenza Express – Operating Manual 4. Press down on the brewer release latch and pull the top of the brewer forward to release it. You may need to lift it slightly to clear the two bottom brewer guides. 5. Remove the brewer.
Eccellenza Express – Operating Manual Installing the Brewer 1. Make certain that the brewer pin is properly aligned with the brewer motor coupling. If it’s not aligned, use the optional brewer crank tool to adjust the brewer pin. 2. Sit the brewer onto the two lower guides. 3. Push the top of the brewer towards the rear, making certain the brewer pin engages properly into the brewer motor coupling.
Eccellenza Express – Operating Manual 4. Insert the bottom of the spout support bracket into the slit on the front of the base. 5. While lifting the brewer, tilt the spout bracket upwards and to the back until it clears the brewer spout. If done properly, the brewer spout will enter the hole on the spout support plate and secure it in place. 6. Reconnect the powder and hot water hoses to the spout support, and reconnect the brewer hose.
Eccellenza Express – Operating Manual Draining the Water Tank 1. Remove the right side panel. 2. The end of the Eccellenza Express drain hose is equipped with a plastic valve. Remove the drain hose and valve fitting from the inner wall of the machine. It is secured in place by a large clip. 3. Remove the security plug from the end of the drain hose valve. 4. Place the hose inside a waterproof container and open the valve at the end of the hose. Water will start draining into the container.
Eccellenza Express – Operating Manual Error Messages MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Verify the brewer motor wiring. Brewer Error An error has been detected with the brewer. • The brewer may be jammed. Repair or replace the brewer. • The brewer motor may be jammed. Repair or replace the brewer motor. • Press "START" (the TEXT BOX at the top of the screen) to cycle the brewer. • The home switch may be defective Brewer Home Error.
Eccellenza Express – Operating Manual MESSAGE DISPLAYED Factory Settings Version Error CAUSE The version of Factory Settings is not compatible with the machine model. POSSIBLE REMEDIES • Load the proper version of Factory Settings. • Normal operating message and does Filling Water Tank The water tank is filling. Brewer is cycling to find the home (starting) position. • Normal operating message and does Finding Brewer Home Heating Water Water inside the hot water tank is heating.
Eccellenza Express – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • Press "START" (the TEXT BOX at the top of the screen) to cycle the brewer. Press Start to Find Brewer Home The brewer is not in the home (starting) position. • If the brewer cannot detect the home Printer Error The printer wiring is not connected. • Connect the wiring to the printer Printer Offline The printer is connected but it is offline.
Eccellenza Express – Operating Manual MESSAGE DISPLAYED CAUSE POSSIBLE REMEDIES • At this point, the water tank is not full and this message has to be reset. To reset it, switch the power off and on. • If the problem persists, check all Water Source Error Indicates a problem with the main water supply not getting to the water tank. components on the water line (water filter, tubing, fittings, etc.). • Check inlet valve to make certain it is functioning properly.
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