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Eccellenza Pod 2 Operation Manual
Operation Manual Eccellenza Pod Table of Contents Safety Information ........................................................................................................ 4 Specifications................................................................................................................ 6 Equipment Overview..................................................................................................... 7 Front Selection Panel .............................................................
Eccellenza Pod Operation Manual Safety Information Your safety is very important to us. It is imperative that you read and understand this safety information before proceeding with the installation and operation of this coffee maker. This equipment must be used specifically for the purpose for which it is designed. The manufacturer is not responsible for damage or injury resulting from improper use of this equipment.
Operation Manual Eccellenza Pod Safety Information Never attempt to override the safety features incorporated into the equipment. They are there for your protection and should never be bypassed under any circumstances. Always switch the power off and disconnect the service cord when cleaning the interior of the coffee maker. Components inside the coffee maker can cause electrical shock resulting in personal injury.
Eccellenza Pod Operation Manual Specifications Voltage Rating 120 Volts AC @ 60hz (120 Volt Model) Heater Wattage 1400 Watts Weight (empty) 55 lbs (25 kg) Powder Capacity (2) Milk - 1 lb (450g) Chocolate – 1.2 lb (550g) Cup Sizes 3 Brew Time per Cup Less than 60 seconds Water Tank Capacity 0.79 gallons (3 liters) Waste Bin Capacity 50 Pods Temperature Control Electronic Probe Heating Time Approx.
Operation Manual Eccellenza Pod Equipment Overview Door Lock Coffee Pod Door Selection Panel Overflow Indicator Cup Stand and Grill Exhaust Fan Main Power Switch Service Cord Inlet Valve 15A Fuse 7
Eccellenza Pod Operation Manual Front Selection Panel LCD Display (2 x 20 characters) Strength Selection Buttons (Regular or Bold) Cup Size Selection Buttons (Regular, Medium or Large) Front Fascia and Beverage Selection Area START button (starts brewing process) .
Operation Manual Eccellenza Pod Unpacking NOTE: Prior to signing for the delivery, check the shipping carton for damage. Indicate any damage on the delivery slip and have the driver sign acknowledging it. Damages during shipping must be claimed with the carrier, and not with VKI Technologies. 1. Cut the shipping tape on the top of the box. 2. Flip open the four flaps. 3. Remove the upper foam end cap. 4. Using a utility knife, carefully cut down along all four corners of the box. 5.
Eccellenza Pod Operation Manual Plumbing the Machine Installation of this equipment must comply with all local, state/provincial and federal plumbing codes. It is the responsibility of the installer (and not VKI Technologies) to research and to comply with all of these codes. NOTE: When installing the machine onto a cabinet or countertop, ensure that the machine is level. 1. Specifications and Limitations: The total overall length of installed section of water tubing should never exceed 25 feet (7.
Operation Manual Eccellenza Pod 4.
Eccellenza Pod Operation Manual Water Filter We recommend the use of a high quality water filter (such as Everpure™ Filters) which will eliminate most odors present in water, and reduce the amount of particles entering the water tank. The following are basic instructions for installing a cartridge type filter using a head bracket (Everpure™ type filter). 1. Assemble the retaining bracket to the filter head. 2. Insert the cartridge into the filter head and turn the cartridge clockwise. 3.
Operation Manual Eccellenza Pod Emptying the Drip Tray The drip tray on the front of the coffee maker holds approximately 415 ml (14 oz) of liquid. When too much liquid has accumulated inside the tray, an overflow indicator (a small float) will rise and protrude through the drip tray grill. At this point, the drip tray must be emptied. To empty the drip tray: 1. Pull the tray assembly straight out towards you. 2. Remove the drip tray grill. 3. Empty the drip tray. 4.
Eccellenza Pod Operation Manual Emptying the Waste Bin The waste bin holds approximately 50 spent coffee pods and it should be emptied at least once a day. To empty the waste bin, 1. Remove the drip tray and grill assembly. 2. The waste bin assembly represents the lower third of the machine. Grasp the sides of the waste bin and pull the bin straight out towards you. 3. Discard the contents of the waste bin. 4. Rinse the waste bin under running water, and then towel dry. 5. Re-install the waste bin. 6.
Operation Manual Eccellenza Pod Filling the Powder Hoppers 1. Remove the drip tray. 2. Remove the waste bin. 3. Unlock and open the front door of the machine. 4. Rotate the spout caps to block each of the powder hopper spouts. 5. Remove the powder hoppers by sliding them out towards you.
Eccellenza Pod Operation Manual 6. Remove the hopper lids. 7. Refill the two hoppers with product – milk in the left hopper and chocolate in the right hopper. NOTE: Do not pack the powder inside the hoppers. 8. Re-install the powder hoppers, and rotate the spout caps to unblock each of the hopper spouts. NOTE: To reduce the risk of powder ‘bearding’ or clogging the dispenser spouts, make sure the spouts are pointing straight down (as illustrated above).
Operation Manual Eccellenza Pod Programming Navigation Flowchart 17
Eccellenza Pod Operation Manual Accessing and Exiting the Set-Up Mode To gain access to the Set-Up mode of the machine, press the “Set-Up” button on the inside of the front door. The message on the LCD will read; To exit the Set-Up mode, press the “Set-Up” button once more. Navigating the Menus There are four buttons on the front selection panel that are used for navigating through the Set-Up mode of the equipment. The buttons and their functions are identified in the table below.
Operation Manual Eccellenza Pod Counters 1. Enter the Set-Up mode and scroll to the Counters menu. 2. The first three options in this menu are used for resetting the Powder 1, Powder 2 and Waste Bin counters. 3. Select the counter to be reset and press the Enter () button to reset it. 4. The “Reset Time Out” option allows you to change the amount of time the waste bin needs to be removed before the Waste Bin Counter gets reset automatically. The default setting is 10 seconds. 5.
Eccellenza Pod Operation Manual Language This setting allows you to change the language of the messages that appear on the LCD display to either English or French. To change the language, 1. Enter the Set-Up mode and scroll to the Language menu.3 2. Press the Enter () button. 3. Scroll UP to the language required. 4. Press the Enter () button to save the change. NOTE: The menus while in the Set-Up mode are displayed in English.
Operation Manual Eccellenza Pod Recipes Any changes to the recipe settings are made in this menu. Settings can be modified for both coffee and powder water quantities, as well the quantity of powder to be dispensed. As this machine uses prepackaged coffee pods, it is not possible to adjust the coffee setting. To adjust the recipe settings, 1. Enter the Set-Up mode and scroll to the Recipes menu. 2. Press the Enter () button. 3. Select the cup size required and press the Enter () button. 4.
Eccellenza Pod Operation Manual Options The Options section of the Set-Up allows you to change settings that impact the functionality of the machine. These options are described in greater detail in the next several pages of this manual.
Operation Manual Eccellenza Pod Press & Hold (Hot Water) Hot water can be programmed to be dispensed in one of two ways – by the cup, or on demand. With this feature set to OFF, when hot water is selected and the Start button is pressed, enough hot water will be dispensed to completely fill the user’s cup. However, if this feature is switched to ON, hot water will only be dispensed as long as the hot water button is kept pressed (to maximum of 10 seconds per press).
Eccellenza Pod Operation Manual Buzzer This machine is equipped with a buzzer (beeper) that activates each time a button is pressed on the selection panel. In cases where the customer does not want the machine to beep upon button activation, the buzzer can be switched off in this menu. To set the buzzer option, 1. Enter the Set-Up mode and scroll to the Options menu. 2. Press the Enter () button. 3. Scroll to the Buzzer menu and press the Enter () button to access this option. 4.
Operation Manual Eccellenza Pod To disable/enable a selection button, 1. Enter the Set-Up mode and scroll to the Options menu. 2. Press the Enter () button. 3. Scroll to the Button Enable menu and press the Enter () button to access this option. 4. Scroll to the button selection that needs to be disabled and press the Enter () button. 5. Using the Strength buttons, toggle the setting to ON or OFF.
Eccellenza Pod Operation Manual Power Saving This option allows you to set the machine to deactivate the heating element for a predetermined time every day to reduce energy consumption. To activate the Power Saving option, 1. Enter the Set-Up mode, scroll to the Options menu, and press the Enter () button. 2. Scroll to the Power Saving menu and press the Enter () button to access this option. 3. Select the setting required (in this case, ON) and press the Enter () button to save the settings.
Operation Manual Eccellenza Pod Vending This option allows you to set type of vending device(s) to be used on the machine. The Force Vending feature can also be set in this menu. To configure a vending device, 1. Enter the Set-Up mode and scroll to the Options menu. 2. Press the Enter () button. 3. Scroll to the Vending menu and press the Enter () button to access this option. 4. The following options are available. Changer – enable or disable the coin changer unit.
Eccellenza Pod Operation Manual Presets This option allows you to select one of the preset configurations to be used on the machine. You can also reset the machine to the original factory default settings from this menu (all settings), or just reset the water pump calibration to the original factory setting. To select one of the presets, 1. Enter the Set-Up mode and scroll to the Options menu and press the Enter () button. 2. Select the ‘Presets’ option and press the Enter () button. 3.
Operation Manual Eccellenza Pod Quantity This setting allows you to set the quantities for the coffee water, powder product and powder water. To set the quantities, 1. Enter the Set-Up mode and scroll to the Quantity menu. 2. Press the Enter () button. 3. Scroll UP to the set the setting required. In this case, the Coffee Pump quantity will be calibrated (the same procedure applies for adjusting the quantity of powders and powder water). 4. Place a measuring cup in the dispensing area. 5.
Eccellenza Pod Operation Manual Maintenance To keep the equipment running efficiently and at peak performance, the following maintenance procedures must be performed at their specified intervals. It is recommended that equipment maintenance be scheduled at a time that would be the least disruptive to your customers. Whenever possible, replace the components requiring maintenance with new or refurbished ones, and then refurbish the older components at your shop.
Operation Manual Eccellenza Pod Monthly Clean the Whipper System – disassemble the whipper system and clean the components with hot water. • NOTE: When re-assembling the whipper components, always add some Lubrifilm lubricant to the base of the shaft in the area where the whipper base gasket is located. Clean the Brewer – to clean the brewer, make a vend as you normally would, however, instead of inserting a coffee pod into the brewer, you need to insert a special cleaning tab.
Eccellenza Pod Operation Manual Error Messages MESSAGE DISPLAYED CAUSE Beverage Unavailable A beverage cannot be dispensed. Brewer Error An error has been detected with the brewer. POSSIBLE REMEDIES • Make sure the waste bin is installed. • Make sure both of the powder hoppers are installed. • Verify the brewer motor wiring. • The brewer may be jammed. Repair or replace the brewer. • Press "START" () to cycle the brewer. • Reboot the machine (power off and on). Brewer Home Error.
Operation Manual MESSAGE DISPLAYED Eccellenza Pod CAUSE Overheat Error The water tank is overheating. Power Saving Mode – Press Start to Exit The machine is in Power Saving Mode. POSSIBLE REMEDIES • Check the temperature settings in the set-up. • The temperature probe may need to be replaced. • Press "START" () to exit Power Saving Mode. • Check the 15 amp fuse. Tank Not Heating Error The hot water tank is not heating. • Reset the thermal cut-off switch. • Verify wiring to heater element.
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