Setting Up Desktop and Application Pools in View

Table Of Contents
Cause
The most likely cause of this problem is that you have insufficient permissions to access the customization
specifications, or to create a pool. Another possible cause is that the customization specification has been
renamed or deleted.
Solution
n
Verify that you have sufficient permissions to access the customization specifications, and to create a
pool.
n
If the customization specification no longer exists because it has been renamed or deleted, choose a
different specification.
Pool Creation Fails Because of a Permissions Problem
You cannot create a desktop pool if there is a permissions problem with an ESX/ESXi host, ESX/ESXi cluster,
or datacenter.
Problem
You cannot create a desktop pool in View Administrator because the templates, ESX/ESXi host, ESX/ESXi
cluster, or datacenter are not accessible.
Cause
This problem has a number of possible causes.
n
You do not have the correct permissions to create a pool.
n
You do not have the correct permissions to access the templates.
n
You do not have the correct permissions to access the ESX/ESXi host, ESX/ESXi cluster, or datacenter.
Solution
n
If the Template Selection screen does not show any available templates, verify that you have sufficient
permissions to access the templates.
n
Verify that you have sufficient permissions to access the ESX/ESXi host, ESX/ESXi cluster, or datacenter.
n
Verify that you have sufficient permissions to create a pool.
Pool Provisioning Fails Due to a Configuration Problem
If a template is not available or a virtual machine image has been moved or deleted, provisioning of a
desktop pool can fail.
Problem
A desktop pool is not provisioned, and you see the following message in the event database.
Provisioning error occurred on Pool Desktop_ID because of a configuration problem
Cause
This problem has a number of possible causes.
n
A template is not accessible.
n
The name of a template has been changed in vCenter.
n
A template has been moved to a different folder in vCenter.
n
A virtual machine image has been moved between ESX/ESXi hosts, or it has been deleted.
Chapter 18 Troubleshooting Machines and Desktop Pools
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