Setting Up Desktop and Application Pools in View

Removing Orphaned or Deleted Linked Clones
Under certain conditions, linked-clone data in View, View Composer, and vCenter Server might get out of
synchronization, and you might be unable to provision or delete linked-clone machines.
Problem
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You cannot provision a linked-clone desktop pool.
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Provisioning linked-clone machines fails, and the following error occurs: Virtual machine with Input
Specification already exists
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In View Administrator, linked-clone machines are stuck in a Deleting state. You cannot restart the
Delete command in View Administrator because the machines are already in the Deleting state.
Cause
This issue occurs if the View Composer database contains information about linked clones that is
inconsistent with the information in View LDAP, Active Directory, or vCenter Server. Several situations can
cause this inconsistency:
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The linked-clone virtual machine name is changed manually in vCenter Server after the pool was
created, causing View Composer and vCenter Server refer to the same virtual machine with different
names.
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A storage failure or manual operation causes the virtual machine to be deleted from vCenter Server.
The linked-clone virtual machine data still exists in the View Composer database, View LDAP, and
Active Directory.
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While a pool is being deleted from View Administrator, a networking or other failure leaves the virtual
machine in vCenter Server.
Solution
If the virtual machine name was renamed in vSphere Client after the desktop pool was provisioned, try
renaming the virtual machine to the name that was used when it was deployed in View.
If other database information is inconsistent, use the SviConfig RemoveSviClone command to remove these
items:
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The linked clone database entries from the View Composer database
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The linked clone machine account from Active Directory
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The linked clone virtual machine from vCenter Server
The SviConfig utility is located with the View Composer application. The default path is C:\Program Files
(x86)\VMware\VMware View Composer\sviconfig.exe.
IMPORTANT Only experienced View Composer administrators should use the SviConfig utility. This utility
is intended to resolve issues relating to the View Composer service.
Take these steps:
1 Verify that the View Composer service is running.
Setting Up Desktop and Application Pools in View
286 VMware, Inc.