Upgrades

Table Of Contents
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Verify that you have a domain user account with administrative privileges on the hosts that you will
use to run the installer and perform the upgrade.
Procedure
1 In View Administrator, edit the desktop pool settings for the pool to disable the pool.
Go to Catalog > Desktop Pools, select the pool, and click Edit.
2 On the RDS host, download and run the installer for the new version of View Agent.
You can download the installer from the VMware Web site.
3 In View Administrator, edit the farm settings and set the default display protocol to PCoIP.
Go to Resources > Farms, select the farm, and click Edit.
You can also use a setting that allows the end user to choose the protocol. To use remote applications,
the protocol must be PCoIP.
4 In View Administrator, edit the desktop pool settings for the pool to enable the pool.
This host can now provide remote applications in addition to remote desktops. In View Administrator, if
you go to Catalog > Desktop Pools, you see that the type of pool is RDS Desktop Pool. If you go to
Resources > Farms, you see a farm ID in the list that corresponds to the pool ID.
What to do next
Upgrade the clients. See “Upgrade the Client Application,” on page 51.
Upgrade View Agent
The strategy for upgrading View Agent depends on the type of desktop source.
NOTE To upgrade the operating system in a virtual machine desktop from Windows 8 to Windows 8.1, you
must uninstall View Agent, upgrade the operating system from Windows 8 to Windows 8.1, and then
reinstall View Agent. Alternatively, you can perform a fresh installation of Windows 8.1 and then install
View Agent.
This procedure provides an overview of the tasks you must perform to upgrade from View Agent in virtual
machines used as desktop sources. To complete some of these tasks, you might need the step-by-step
instructions found in the vSphere Client online help or in Setting Up Desktop and Application Pools in View,
available by clicking the Help button in View Administrator. To upgrade View Agent on a Terminal
Services host or Microsoft RDS host, see “Upgrade RDS Hosts That Provide Session-Based Desktops,” on
page 47.
IMPORTANT The View Agent installer now includes all components that were previously included in the
Remote Experience Agent, which was part of the VMware Horizon™ View™ Feature Pack. To upgrade
features that were installed with the Remote Experience Agent, you can simply run the View Agent
installer. This installer removes the Remote Experience Agent before performing the upgrade. If, for some
reason, you decide to manually remove the Remote Experience Agent, be sure to do so before you run the
installer for the new version of View Agent.
Prerequisites
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Verify that at least one View Connection Server instance in the replicated group has been upgraded.
View Connection Server must be upgraded first so that the secure JMS pairing mechanism can work
with View Agent.
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If you are upgrading ESXi hosts and virtual machines, complete the procedure described in Chapter 6,
“Upgrade ESXi Hosts and Their Virtual Machines,” on page 45.
View Upgrades
48 VMware, Inc.