Upgrades

Table Of Contents
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Verify that you have a domain user account with administrative privileges on the hosts that you will
use to run the installer and perform the upgrade.
Procedure
1 If you use View Composer, upgrade the View Agent on a parent virtual machine and create a desktop
pool for testing purposes.
a Download and run the new version of the View Agent installer on a parent virtual machine.
You can download the installer from the VMware Web site.
b Create a small linked-clone desktop pool from this virtual machine.
c Test a virtual machine desktop from the desktop pool to verify that all the usage scenarios function
properly.
For example, create a desktop pool that contains one virtual machine desktop, and verify that you
can use Horizon Client to log in to that desktop.
Step-by-step instructions for running the View Agent installer and creating desktop pools appear in
Setting Up Desktop and Application Pools in View, available by clicking the Help button in View
Administrator.
IMPORTANT If you are upgrading from View 5.1.x or earlier, and you use Sysprep, and your end users
will connect USB devices to their remote desktops, you must follow the procedure described in the
VMware Knowledge Base, at http://kb.vmware.com/kb/2051801. Otherwise, after you upgrade View
Agent, the USB redirection feature might not work.
2 On the other parent virtual machines and virtual machine templates, download and run the installer for
the vew version of View Agent.
Step-by-step instructions for running the View Agent installer and creating desktop pools appear in
Setting Up Desktop and Application Pools in View, available by clicking the Help button in View
Administrator.
3 If you use View Composer, take a snapshot of each upgraded parent virtual machine that you use to
create linked-clone desktop pools.
You use the new snapshot for recomposing all the virtual machines in the pool.
For instructions on taking snapshots, see the vSphere Client online help.
4 If you use full-clone desktops or other virtual machines that you added as individual desktops or as
part of a manual pool, upgrade View Agent by using whatever third-party tools you usually use for
software upgrades.
5 For automated and manual Windows 7 and 8 pools that are not linked-clone pools, to turn on the 3D
rendering feature, edit the pool and power the virtual machine desktops off and on.
a Configure the following pool settings:
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Set the pool to use the PCoIP display protocol.
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Set Allow users to choose protocol to No.
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Turn on the 3D Renderer feature.
b Power off each virtual machine and power it on again.
Restarting a virtual machine, rather than powering off and on, does not cause the setting to take
effect.
Chapter 7 Upgrading Remote Desktops and Horizon Client
VMware, Inc. 49