Administration

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How VMware Ensures Your Privacy
VMware is committed to protecting your privacy and takes several steps to ensure that no data collected by
the customer experience improvement program (CEIP) includes sensitive information that could uniquely
identify a particular customer or user. The program does not collect any information that can be used to
identify you or contact you. No data that identifies your organization or users is collected.
When the CEIP feature is enabled, View Connection Server gathers information from your deployment and
performs the following actions on the data:
1 Data that could uniquely identify your deployment such as users, server names, IP addresses, and
network server paths is made anonymous by executing a one-way hash function on the data. This
approach allows VMware to gather useful information about how many unique servers, machines, and
users are included in your deployment without collecting any specific server names, user names, or
addresses.
2 The entire data set is encrypted using a public key. The private key that is required to decrypt the data
set is available only to VMware.
3 The encrypted, anonymized information is transmitted to VMware using HTTPS.
You can review the complete list of fields from which data is collected, including which fields are made
anonymous. See “Global View Data Collected by VMware,” on page 110 and the related topics that follow.
Preview Data Collected by the Customer Experience Improvement Program
You can preview the data that VMware would receive before the data is encrypted and transmitted. When
you enable this option, View Connection Server writes the data set to disk instead of encrypting and
sending the data to VMware.
You configure the option to write CEIP data to disk instead of transmitting the data to VMware as a global
option in the View LDAP directory. You use the ADSI Edit utility to modify View LDAP. The ADSI Edit
utility is installed with View Connection Server. When you change View LDAP on a View Connection
Server instance, the change is propagated to all replicated View Connection Server instances.
Procedure
1 Start the ADSI Edit utility on your View Connection Server host.
2 In the Connection Settings dialog box, select or connect to DC=vdi, DC=vmware, DC=int.
3 In the Computer pane, select or type localhost:389 or the fully qualified domain name (FQDN) of the
View Connection Server host followed by port 389.
For example: localhost:389 or mycomputer.mydomain.com:389
4 On the object CN=Common, OU=Global, OU=Properties, set the pae-ceipDumpOnly attribute value
to 1.
5 Restart View Connection Server.
The CEIP data files are written in plain-text JSON format to the %PROGRAMFILES%\VMware\VMware
View\Server\broker\temp\spool directory on the View Connection Server instance.
What to do next
To revert the setting and begin sending data to VMware, change pae-ceipDumpOnly attribute value to 0
and restart View Connection Server.
Chapter 6 Maintaining View Components
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