Administration

Cause
The View Connection Server host cannot access the network share that hosts the application repository. The
network share path that you typed in the Share path text box might be incorrect, the network share that
hosts the application repository is in a domain that is not accessible from the View Connection Server host,
or the network share permissions have not been set up properly.
Solution
n
If the network share path is incorrect, type the correct network share path. Network share paths that
contain IP addresses are not supported.
n
If the network share is not in an accessible domain, copy your application packages to a network share
in a domain that is accessible from the View Connection Server host.
n
Verify that the file and sharing permissions on the shared folder give Read access to the built-in Active
Directory group Domain Computers. If you plan to assign ThinApps to domain controllers, verify that
the file and sharing permissions also give Read access to the built-in Active Directory group Domain
Controllers. After you set or change permissions, it can take up to 20 minutes for the network share to
become accessible.
Cannot Add ThinApp Applications to View Administrator
View Administrator cannot add ThinApp applications to View Administrator.
Problem
No MSI packages are available when you click Scan New ThinApps in View Administrator.
Cause
Either the application packages are not in MSI format or the View Connection Server host cannot access the
directories in the network share.
Solution
n
Verify that the application packages in the application repository are in MSI format.
n
Verify that the network share meets View requirements for ThinApp applications. See “View
Requirements for ThinApp Applications,” on page 173 for more information.
n
Verify that the directories in the network share have the proper permissions. See “Cannot Register an
Application Repository,” on page 186 for more information.
Messages appear in the View Connection Server debug log file when an application repository is scanned.
View Connection Server log files are located on the View Connection Server host in the drive:\Documents
and Settings\All Users\Application Data\VMware\VDM\logs directory.
Cannot Assign a ThinApp Template
You cannot assign a ThinApp template to a machine or desktop pool.
Problem
View Administrator returns an assignment error when you attempt to assign a ThinApp template to a
machine or desktop pool.
Cause
Either the ThinApp template contains an application that is already assigned to the machine or desktop
pool, or the ThinApp template was previously assigned to the machine or desktop pool with a different
installation type.
Chapter 10 Managing ThinApp Applications in View Administrator
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